# Compare Availity vs Caspio 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Availity and Caspio based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/68854-137206/Availity-vs-Caspio

---

# Availity vs Caspio Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AvailityCaspio2/4 selected

[Availity](https://www.capterra.com/p/68854/Availity/)[3.7 (151)](https://www.capterra.com/p/68854/Availity/reviews/)

[Caspio](https://www.capterra.com/p/137206/Caspio/)[4.6 (249)](https://www.capterra.com/p/137206/Caspio/reviews/)

[## Availity](https://www.capterra.com/p/68854/Availity/)[3.7 (151)](https://www.capterra.com/p/68854/Availity/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.8

Functionality

3.6

Ease of Use

3.6

Customer Service

3.4

Reviews Sentiment

Based on [151 reviews](#user-reviews)

Positive

103

Neutral

19

Negative

29

[## Caspio](https://www.capterra.com/p/137206/Caspio/)[4.6 (249)](https://www.capterra.com/p/137206/Caspio/reviews/)

Starting Price

$600.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.4

Customer Service

4.5

Reviews Sentiment

Based on [249 reviews](#user-reviews)

Positive

232

Neutral

7

Negative

10

## Send this comparison chart to my inbox

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## Summary

* * *

Features in Hospital Management Software

13 / 50

Only Availity

-   Claims Management
-   In-Patient Management
-   Medical Billing

Best performer

35 / 50

Only Caspio

-   Activity Dashboard
-   Activity Tracking
-   Alerts/Notifications

User satisfaction

User satisfaction

3.7

User reviews[151](https://www.capterra.com/p/68854/Availity/reviews/)

Ease of use

3.6

Functionality

3.6

Value for money

3.8

Customer support

3.4

User satisfaction

4.6

User reviews[249](https://www.capterra.com/p/137206/Caspio/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.3

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$600Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Web-based revenue cycle and business solution platform that enables healthcare professionals to monitor clinical records, risk adjustment data, claims, revenue cycle, health benefit plans and more.

Best for

Caspio is used by healthcare organizations, educational institutions, government agencies, financial services, energy and utilities companies, nonprofits, media outlets, and consulting firms.

## User reviews

Pros & cons

VR

Verified Reviewer

Chiropractor

> "It is a great site that provides real time insurance eligibility and benefits information for..."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___7088397)

VR

Verified Reviewer

Director of Operations

> "It's EOB and remittance viewer was always more difficult than it needed to be."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___7142512)

VR

Verified Reviewer

Director of Operations

> "It was very user friendly with navigating between different payer spaces."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___7142512)

VR

Verified Reviewer

Administrative Assistant

> "I also don't like that with Aetna, we cannot access acupuncture benefits and always have to call."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6855568)

TP

Theresa P.

owner

> "short hold time and calls get through to a live person quickly quick caller validation and..."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6784434)

VR

Verified Reviewer

Director of Operations

> "I felt that finding certain payments took longer than it should have"

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___7142512)

VR

Verified Reviewer

Chiropractor

> "Availity is great value for money since it is free to providers."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___7088397)

MY

Marcia Y.

Billing

> "Customer support could be improved, as responses to online inquiries are often delayed, and..."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6718052)

SF

Sarah F.

mA

> "My favorite thing about availity is how easy it is to run insurance eligibility and submit for..."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___7014759)

TG

Tristan G.

Insurance

> "Poor due to things being down always"

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___7074766)

MY

Marcia Y.

Billing

> "Overall, it has been useful for retrieving benefit and payment information, though there's still..."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6718052)

RP

Ryan P.

CEO - Speech-Language Pathologist

> "It is a difficult site to navigate."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___7023577)

AD

Ashley D.

Medical Management

> "Overall satisfactory, but could use improvements to make every insurance carrier the same ."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6761785)

VR

Verified Reviewer

biller

> "not good at all extermely dissapointed , wish everyone had their own portal do i dont have to..."

[See full review](https://www.capterra.com/p/68854/Availity/#GetApp___6451299)

VR

Verified Reviewer

Administrative Assistant

> "This is a great portal compared to others and I really enjoy using it."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6855568)

MD

Marsha D.

Licensed Professional Counselor

> "Hard to get questions answered by real person."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6452729)

VR

Verified Reviewer

Administrative Assistant

> "It outlines them fairly easy to read."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6855568)

TR

Tom R.

Therapist

> "They continually require updates of useless information about the company."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___5046582)

Christina M.

Patient Accounting and Insurance Coordinator

> "The Website is very organized."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6833669)

LW

Lisa W.

OWNER

> "This is our only way to access claim info for BCBS, and it is a non starterI am now paying for..."

[See full review](https://www.capterra.com/p/68854/Availity/#GetApp___4212559)

HH

Holly H.

Billing specialists

> "I like how we can have all our insurance portals in one place."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6275726)

KE

Kim E.

office manager

> "Not User Friendly when you try to call for support they refer you back to the website"

[See full review](https://www.capterra.com/p/68854/Availity/#GetApp___5095567)

JB

Jazel B.

Pharmacist

> "Availity has been useful in our claims management."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6323513)

LR

Liz R.

Scheduler/Receptionist

> "The updated version, can't find info, hardly ever works now so I have to call and be put on hold..."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___4839197)

DW

Debra W.

Accounts Receivable

> "A helpful feature is the emails alerting you to update provider information, which is required..."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___4312612)

HH

Holly H.

Billing specialists

> "All the insurances are not uniformed."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6275726)

HH

Holly H.

Billing specialists

> "I don’t have to have a bunch of tabs open and it’s easy to use from research to appeal"

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6275726)

DB

Dusty B.

Admin Assistant

> "Benefits info is not very clear or accurate."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6267994)

IC

Irina C.

Director

> "If the EOB shows up, it's fairly easy to use."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___5089718)

JG

Jennifer G.

Finance Manager

> "Absolutely NO customer service skills at all. "

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6325732)

AD

Amy D.

Medical Records

> "It is great to have all your payers in one location to search claims, remittances,..."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___3368737)

AJ

Angela J.

Physician

> "Terrible user-interface, didn't work properly, customer service was terrible and closed out..."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___4554551)

VP

Vishal P.

Senior AR Executive

> "It's very user friendly."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___3799068)

DW

Debra W.

Accounts Receivable

> "Availity is clunky and elementary with it's features and information return. "

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___4312612)

AD

Amelia D.

Patient Benefits Rep

> "This software allows our facility which has over 60 providers and four locations to operate..."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___2897967)

LW

Lisa W.

OWNER

> "LONG wait times 25-50 mins to get a customer service person on the phone."

[See full review](https://www.capterra.com/p/68854/Availity/#GetApp___4212559)

KH

Kaitlin H.

Medical Assistant

> "It is such an easy website to get very important information"

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___3525364)

LW

Lisa W.

OWNER

> "Website often down or not working properly, with very slow access or crashing."

[See full review](https://www.capterra.com/p/68854/Availity/#GetApp___4212559)

CJ

Clarissa J.

Nurse Practitioner

> "Easy to use!"

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___3529303)

JP

Jeffrey P.

BILLING SPECIALIST

> "Very poor."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6270604)

RG

Rachel G.

Office Manger

> "Love being able to see CMS benefits and eligibility."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___2777849)

KP

Kamber P.

Office Administrator

> "I can't even get benefits for Aetna and Availity seems uninterested to help."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___4866077)

CD

Christina D.

Business Office Manager

> "I like that the program is easy to use, correct claims, and get payments off of. "

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___2890892)

AM

Amy M.

Insurance Verification Rep

> "I'm not understanding why I have to continually re-enter information with each search I do (ie:..."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___3427709)

RG

Rachel G.

Office Manger

> "Easy to navigate benefits and insurance verification."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___2777849)

KM

Kimberly M.

office manager

> "customer service does not exist, you are given a scripted response that "we are working on the..."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___2966211)

MC

Misty C.

owner/therapist

> "My overall experience has been positive once I figured out how to use the tools available."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___2437233)

AM

Amy M.

Insurance Verification Rep

> "I get that changes come with a learning curve - what I don't get is why this change comes with..."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___3427709)

AC

Ana C.

Medical Biller

> "I will always love to use Availity and the user friendly that it is."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___2811412)

CD

Christina D.

Business Office Manager

> "That claims do not stay in there longer than 5 days, EDI setups are not always completed, and..."

[See full review](https://www.capterra.com/p/68854/Availity/#Capterra___2890892)

[View Reviews](https://www.capterra.com/p/68854/Availity/reviews/)

SV

Sarita V.

Director

> "I have implemented and automated many processes, procedures and responsibilities for my customers using Caspio's features, including task..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6884954)

CB

Cameron B.

Program Manager

> "Complex SQL views are difficult to set up and can't perform some sql statements are unavailable. "

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___7012523)

DB

Durand B.

Parts Manager

> "Caspio has enabled me to build functional and efficient applications that genuinely streamline my workload — and I can do it without writing..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6861491)

MT

Melissa T.

Environmental, Health, and Safety Coordinator II

> "One major drawback has been the training resources. While the training sessions themselves are informative and helpful, I was disappointed that..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6848539)

VB

Van B.

Executive Director

> "I first purchased Caspio when hopes of managing our customer data, but quickly discovered I could build out beautiful reports and queries and..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6853059)

CB

Col B.

Marketing Director

> "We find information presentation for the user (staff/ customers) that looks professional very difficult to achieve - content is there, but its..."

[See full review](https://www.capterra.com/p/137206/Caspio/#SoftwareAdvice___6563165)

KW

Karen W.

Senior Consultant

> "After using Python and Java for decades, the thing I appreciate the most about Caspio is the ability to train nontechnical professionals how to..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6850945)

AUD

Aleem Ullah D.

IT Manager

> "Limited design flexibility, higher cost at scale, some learning curve, and fewer advanced dev tools."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6835800)

RJ

Regan J.

Monitoring and Evaluation

> "It has made a huge impact on our ability to increase monitoring and evaluation of our services, capture and analyse data and produce reports for..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6835917)

ES

Eslam S.

Head of IT

> "Difficult customizations, can't add code or more design feature."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6835493)

MT

Melissa T.

Environmental, Health, and Safety Coordinator II

> "We were able to organize and store detailed information on individual units, linking technical specifications, service history, and images within..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6848539)

MT

Melissa T.

Environmental, Health, and Safety Coordinator II

> "That said, updating or maintaining those sheets later on was a bit trickier and less intuitive."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6848539)

DB

Durand B.

Parts Manager

> "It has allowed me to automate tasks, reduce manual effort, and improve the way I manage operations."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6861491)

AD

Alex D.

Data Management

> "Unable to integrate easily with AI."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6830488)

SH

Spring H.

Director, Commercial Performance - Global Goal Setting

> "We've created a variety of applications to support different teams — from goal setting and data processing to customer care and contract tracking."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6848935)

TS

Tai S.

CFO

> "Loaded a new and valid credit card, which was repeatedly rejected by CASPIO.Rather than someone call me, CASPIO opted to suspend account instead,..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___4573223)

MT

Melissa T.

Environmental, Health, and Safety Coordinator II

> "These documents included both pictures and detailed technical information—everything from serial numbers to service intervals—formatted in a way..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6848539)

TS

Tai S.

CFO

> "Except for the one person in billing who finally took ownership of the problem, Caspio is great until something trivial such as their credit card..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___4573223)

NT

Nicolas T.

Program Manager II

> "Caspio allowed us, thanks to its automation feature, to save a large number of hours of manual work."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6873273)

FY

Frusquin Y.

Project manager

> "No drawbacks to report for the moment, but at first it's a bit difficult to use"

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___5033378)

VB

Van B.

Executive Director

> "I've tried other database software's, and they all have a very guided and limited feel to them. While some people will gravitate to this type..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6853059)

Reunaldo P.

Senior Data Analyst

> "It can be costly for users who need to access and update large amounts of data or who require more advanced features."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___4624094)

JD

Jan D.

Lecturer

> "Apart from the aesthetic aspect, the system is very easy to manage and allows you to easily modify data pages without having to rewrite long code."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___7014964)

VR

Verified Reviewer

Architect

> "Wasn’t able to creat a multi-select form with queries carried over into the next search."

[See full review](https://www.capterra.com/p/137206/Caspio/#GetApp___3942179)

Matthew K.

MD

> "The ability to integrate with and into any number of external sources expedites our customer engagements."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6828023)

ZA

Zahra A.

Data Analyst

> "The biggest issue I face is working with mismatched data types."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___4356612)

DB

Durand B.

Parts Manager

> "Caspio has become an essential tool in my daily workflow, helping me do more with less time."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6861491)

DV

David V.

President

> "At first the interface took a little getting used to, but now I find that I miss it when working with other platforms. "

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___4357271)

CP

Cian P.

IT and Facilities Director

> "The platform performance is great, and it is very flexible - not having any limitation on number of users for the portal I've built is great and..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6819931)

JT

Jorge T.

Principal

> "Their limited graphical interface tools limits the user experience you can create. When asked for support to customize, you are constantly pushed..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3548051)

SC

Stephen C.

Information and Systems Manager

> "Support team are amazing, I can raise a ticket out of hours and get a response the same evening."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___7059942)

NJ

Nacky J.

Senior Data Analyst

> "The pricing can also be a hindrance to startup businesses."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___4647463)

RN

Rick N.

Senior IT Manager

> "I able to build application and collect data records easy and quickly."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___7052289)

IB

Irvin B.

President

> "Very poor they charged me for a full year."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___5014408)

AM

Ariella M.

Chief Technology Officer

> "The platform is reliable and flexible, and the support team has been consistently responsive and helpful. While there have been some challenges..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6842704)

CS

Chris S.

Engineer

> "After spending close to 100 hundreds trying to get workarounds functioning properly I decided to attempt to cancel the subscription, and then was..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3372597)

DT

David T.

CTO

> "We can do new features an order of magnitude quicker than with traditional environments. "

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6850754)

EC

Emily C.

HR Specialist I

> "It is not easy to find guides or resources that match my particular use case."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3781434)

AO

Andrew O.

Sales Application Engineer DTS

> "Fun experience that allows me to provide so much to the customer there is always some feature that I am discovering and including in my work."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6848579)

Henry D.

Systems Manager

> "Pricing plans are inflexible and require annual commitment that lock you in for a year at a time regardless of whether you pay monthly."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3152303)

AUD

Aleem Ullah D.

IT Manager

> "Using Caspio, I quickly built a secure, professional web app without even writing a single line of code."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6835800)

JM

Joe M.

Account Executive

> "The support doesn't seem to be very helpful and at times performance isn't great. "

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___4361791)

KW

Karen W.

Senior Consultant

> "This is partly possible due to the very good online help and knowledge database maintained by Caspio."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6850945)

Henry D.

Systems Manager

> "We were unable to complete our evaluation in the 14 day free period so we decided to pay monthly at our expense."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3152303)

KW

Karen W.

Senior Consultant

> "The product was very easy to use and relatively easy to train non-technical administrators on...and it has continues to be a very cost-effective..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6850945)

VR

Verified Reviewer

Architect

> "Is not usable by a non developer."

[See full review](https://www.capterra.com/p/137206/Caspio/#GetApp___3942179)

NT

Nicolas T.

Program Manager II

> "Our overall experience with Caspio has been positive, it’s an excellent tool for building applications without too much coding."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6873273)

JT

Jorge T.

Principal

> "I never hired them but when I interviewed them to consider hiring their "experts," I realized they were the same support team members that "did..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3548051)

MT

Melissa T.

Environmental, Health, and Safety Coordinator II

> "One of the big wins for us was embedding our form directly on our website—it worked without any trouble."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6848539)

David H.

Software Engineer

> "For new users it can be a bit difficult to manage its diversity of functions."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3588522)

SV

Sarita V.

Director

> "I see a lot of growth and opportunity for my business with the Caspio Platform."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6884954)

JT

Jorge T.

Principal

> "I terminated the contract and they want to force me into paying for 11 additional months after I terminated the agreement."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3548051)

AG

Antonio G.

IT and Systems Project Manager

> "The ease of development and the adaptation it has to the needs of my company, that open the opportunities to implement process more easy"

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6838076)

RC

Randy C.

Vice President - COO

> "They lock you into a year contract and you must send written notice to cancel 30 days before your contract expires or they lock you into another..."

[See full review](https://www.capterra.com/p/137206/Caspio/#SoftwareAdvice___2907232)

VB

Van B.

Executive Director

> "However, where it excels is with the sandbox feel I mentioned at the beginning."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6853059)

VR

Verified Reviewer

VP of Operations

> "While low code involvement is good for quick deployment, it's limitation is lack of flexibility on your own customization. While Caspio let's you..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___2297401)

MT

Melissa T.

Environmental, Health, and Safety Coordinator II

> "Uploading spreadsheets from Excel into the platform was seamless."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6848539)

CR

Christine R.

Owner

> "They are trying to charge us more now to do what they already agreed to do and they will not return our money."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3541249)

KF

Katie F.

Managing Partner

> "Between \[sensitive content hidden\] with his excellent weekly tutorials and the top-notch technical support team, I have been able to do..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6833619)

TW

Todd W.

Owner

> "Complexity and misleading representation."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3376623)

AM

Ariella M.

Chief Technology Officer

> "They respond quickly, communicate clearly, and are highly organized in how they manage requests."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6842704)

Henry D.

Systems Manager

> "The user interface is very dated."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3152303)

KE

Karen E.

Program Manager

> "Prerecorded videos, guided learning sessions, online help (VERY useful), etc."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6837400)

SH

Spencer H.

Developer

> "The lack of design tools is really frustrating."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3620233)

DL

Duncan L.

Director

> "I like the versatility of being able to use custom calculated fields."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6841279)

AS

Antonio S.

CEO

> "Then if you ask to negotiate they are not available. Once you are tied up with them they not only deliver less value, but they are rigid and..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___2571002)

JD

Jan D.

Lecturer

> "What's more, having everything online means you don't have to worry about updates."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___7014964)

Henry D.

Systems Manager

> "Very slow to response and not empowered to take decisions."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3152303)

AG

Antonio G.

IT and Systems Project Manager

> "Overall I am satisfied with the solution they offer, the flexibility of development and how a process can be easily adapted in a short time."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6838076)

AS

Antonio S.

CEO

> "But ok, bugs is for everyone, what really is unacceptable is the total lack of support and collaboration."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___2571002)

DT

David T.

CTO

> "The pricing of no "per user" fees is very attractive."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6850754)

GH

Gene H.

CEO

> "That sales technique makes me feel like they think I'm stupid..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___2429969)

CB

Col B.

Marketing Director

> "With just a smattering of IT knowledge (and a steep learning curve at the beginning) you can produce a stunning result."

[See full review](https://www.capterra.com/p/137206/Caspio/#SoftwareAdvice___6563165)

HH

Houcem H.

Manager

> "Confusing subscription model"

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___2377373)

SV

Simon V.

IT SOLUTIONS MANAGER

> "The cost of the product is also very reasonable considering the power and functionality that it provides to the end user"

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6827610)

BG

Bruno G.

Founder

> "The sales people there are horrible and dishonest"

[See full review](https://www.capterra.com/p/137206/Caspio/#SoftwareAdvice___2726892)

[View Reviews](https://www.capterra.com/p/137206/Caspio/reviews/)

## User interface

[Availity](https://www.capterra.com/p/68854/Availity/)

3.72 (151)

4.56 (249)

### Features

Availity

13/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Automated Scheduling
-   Bed Management
-   Calendar Management
-   Charting
-   Claims Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Compliance Tracking
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Document Storage
-   E-Prescribing
-   Generative AI
-   HIPAA Compliant
-   In-Patient Management
-   Inventory Management
-   Lab Information Management
-   Medical Billing
-   Multi-Location
-   Order Entry
-   Out-Patient Management
-   Patient Records Management
-   Payroll Management
-   Pharmacy
-   Physician Management
-   Policy Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Records Management
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Scheduling
-   Self Service Portal
-   Task Management
-   Template Management

[See all features](https://www.capterra.com/p/68854/Availity/#features)

Caspio

Top features

35/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Automated Scheduling
-   Bed Management
-   Calendar Management
-   Charting
-   Claims Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Compliance Tracking
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Document Storage
-   E-Prescribing
-   Generative AI
-   HIPAA Compliant
-   In-Patient Management
-   Inventory Management
-   Lab Information Management
-   Medical Billing
-   Multi-Location
-   Order Entry
-   Out-Patient Management
-   Patient Records Management
-   Payroll Management
-   Pharmacy
-   Physician Management
-   Policy Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Records Management
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Scheduling
-   Self Service Portal
-   Task Management
-   Template Management

[See all features](https://www.capterra.com/p/137206/Caspio/#features)

### Recognition

No recognitions have been awarded to Availity

Caspio is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Availity

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Caspio

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Availity

-   By Availity
-   Located in United States
-   Founded in

Caspio

-   By Caspio
-   Located in United States
-   Founded in 2000

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[Availity](https://www.capterra.com/p/68854/Availity/)[3.72 (151)](https://www.capterra.com/p/68854/Availity/reviews/)

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Ease of Use

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Features

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Ease of Use

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