Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. Learn more.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Web-based revenue cycle and business solution platform that enables healthcare professionals to monitor clinical records, risk adjustment data, claims, revenue cycle, health benefit plans and more.
Allied healthcare professionals. Physiotherapists, Podiatrists, Osteopaths, Chiropractors, Aesthetic Medicine, Psychologists, GPs and more.
We love the ease of having all the Anthem claims information and eligibility in one place. It has helped save time for the users in the office while checking people in and out.
Overly complicated and deeply flawed steps to identity verification of providers. Incompetence of support personnel to address these issues.
I like that the program is easy to use, correct claims, and get payments off of. It makes it nice having one program that functions as a full clearinghouse for claims.
Warning to potential users: terrible produce and infuriating customer service.
I will always love to use Availity and the user friendly that it is.
Sometimes you will input incorrect data and the system will not tell you where you have made the mistake.
Love being able to see CMS benefits and eligibility. Easy to navigate to payer spaces for additional information.
No one responds to trouble tickets. The remittance viewer times out regardless of how active the window stays.
I like the ease of using PPS and the support is great too. It’s very straightforward and offers many great features within it.
Difficult to contact to discuss any problems as no central phone number they all work from home.
I like the ability to create custom forms and there is a great way to integrate this into clinical practice and the business.
Sometimes the software is slow but as we found out it was the computer anti virus software that was causing the problems.
PPS is great for managing your healthcare business across the board with good patient records section and strong account management.
This is a new problem and really is irritating.
We have used PPS for over 20 years and it is good solid software. The support team do a great job.
Once cancelled they disappear. We cannot change the set up to how we need to view the screening, we need 10 columns showing 2 rooms mon-fri but this is apparently not possible.
Claire W.: Hi, my name is Claire. I am the co-owner of our business, and we operate in the chiropractic industry. The rating that I would give Availity would be a four out of five. When we were considering what software to get, we went straight to Availity. We didn't consider any other software that provides what Availity provides simply because other offices that we worked with had already used Availity. So we were familiar with the system and we knew it provided exactly what we needed. There are a few reasons that we chose Availity, the biggest is that it makes our job easier. So during the day when we're interacting with patients and we need to know their specific information, specifically regarding their insurance policy, Availity is quick, reliable to the most part, and it helps us be efficient with our time and with the patient's time that's in our office. Secondly, we know that it holds all of our practice information and it has a huge network. So we know that our information will get out there correctly, as well as being able to have a bunch of resources with other insurance companies. As far as the onboarding process and the level of difficulty, it was very simple. We knew exactly where to go to get it. It took time because you want to enter the right information and Availity walks you through that process. They have a whole system to where they basically prompt you as far as what information they need. Setting all that up, it just took time to do it. The difficulty of what information they needed wasn't strenuous, wasn't confusing. It all made sense. It was information that as a business owner you know you have to have anyways. So when we set that up, I'm the one who did that, and it was very seamless. Since we set that up years ago, we've been using it for years, since we set that up, it's always worked really well. There isn't anything that I could think of as far as changing that process, it went really well. For someone who might be considering Availity, I would recommend that you pursue it. The connections that it has with specific insurance providers is strong. There are a couple of insurance providers that I believe exclusively use Availity. So when you're making a decision, Availity is easy to use. As a business owner, it saves my business time, which saves us money. It keeps the patients happy as far as the time that they spend in the office. It's one of the strongest names that I know in the business to help you get that kind of information.
Availity
Private Practice Software
Top FeaturesAvaility
--
Private Practice Software
--
Products similar to those you're currently comparing: