# Compare Availity vs athenaOne 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Availity and athenaOne based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/68854-98735/Availity-vs-athenaOne --- # Availity vs athenaOne Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: AvailityathenaOne2/4 selected [Availity](https://www.capterra.com/p/68854/Availity/)[3.7 (151)](https://www.capterra.com/p/68854/Availity/reviews/) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.8 (911)](https://www.capterra.com/p/98735/athenaOne/reviews/) [## Availity](https://www.capterra.com/p/68854/Availity/)[3.7 (151)](https://www.capterra.com/p/68854/Availity/reviews/) Starting Price Contact vendor Value-for-Money 3.8 Functionality 3.6 Ease of Use 3.6 Customer Service 3.4 Reviews Sentiment Based on [151 reviews](#user-reviews) Positive 103 Neutral 19 Negative 29 [## athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.8 (911)](https://www.capterra.com/p/98735/athenaOne/reviews/) Starting Price Contact vendor Value-for-Money 3.6 Functionality 3.8 Ease of Use 3.8 Customer Service 3.6 Reviews Sentiment Based on [911 reviews](#user-reviews) Positive 634 Neutral 108 Negative 169 ## Not a match? 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Best for Physicians, physician executives, clinical managers, practice managers, office administrators, healthcare executives, c-levels, hospital administrators, nurse practitioners, and physician assistants. ## User reviews Pros & cons VR Verified Reviewer Chiropractor > "It is a great site that provides real time insurance eligibility and benefits information for..." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___7088397) VR Verified Reviewer Director of Operations > "It's EOB and remittance viewer was always more difficult than it needed to be." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___7142512) VR Verified Reviewer Director of Operations > "It was very user friendly with navigating between different payer spaces." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___7142512) VR Verified Reviewer Administrative Assistant > "I also don't like that with Aetna, we cannot access acupuncture benefits and always have to call." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6855568) TP Theresa P. owner > "short hold time and calls get through to a live person quickly quick caller validation and..." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6784434) VR Verified Reviewer Director of Operations > "I felt that finding certain payments took longer than it should have" [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___7142512) VR Verified Reviewer Chiropractor > "Availity is great value for money since it is free to providers." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___7088397) MY Marcia Y. Billing > "Customer support could be improved, as responses to online inquiries are often delayed, and phone..." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6718052) SF Sarah F. mA > "My favorite thing about availity is how easy it is to run insurance eligibility and submit for..." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___7014759) TG Tristan G. Insurance > "Poor due to things being down always" [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___7074766) MY Marcia Y. Billing > "Overall, it has been useful for retrieving benefit and payment information, though there's still..." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6718052) RP Ryan P. CEO - Speech-Language Pathologist > "It is a difficult site to navigate." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___7023577) AD Ashley D. Medical Management > "Overall satisfactory, but could use improvements to make every insurance carrier the same ." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6761785) VR Verified Reviewer biller > "not good at all extermely dissapointed , wish everyone had their own portal do i dont have to use..." [See full review](https://www.capterra.com/p/68854/Availity/#GetApp___6451299) Christina M. Patient Accounting and Insurance Coordinator > "The Website is very organized." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6833669) LR Liz R. Scheduler/Receptionist > "The updated version, can't find info, hardly ever works now so I have to call and be put on hold..." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___4839197) VR Verified Reviewer Administrative Assistant > "This is a great portal compared to others and I really enjoy using it." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6855568) MD Marsha D. Licensed Professional Counselor > "Hard to get questions answered by real person." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6452729) VR Verified Reviewer Administrative Assistant > "It outlines them fairly easy to read." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6855568) KP Kamber P. Office Administrator > "I can't even get benefits for Aetna and Availity seems uninterested to help." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___4866077) HH Holly H. Billing specialists > "I like how we can have all our insurance portals in one place." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6275726) TR Tom R. Therapist > "They continually require updates of useless information about the company." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___5046582) JB Jazel B. Pharmacist > "Availity has been useful in our claims management." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6323513) LW Lisa W. OWNER > "This is our only way to access claim info for BCBS, and it is a non starterI am now paying for..." [See full review](https://www.capterra.com/p/68854/Availity/#GetApp___4212559) DW Debra W. Accounts Receivable > "A helpful feature is the emails alerting you to update provider information, which is required..." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___4312612) KE Kim E. office manager > "Not User Friendly when you try to call for support they refer you back to the website" [See full review](https://www.capterra.com/p/68854/Availity/#GetApp___5095567) HH Holly H. Billing specialists > "I don’t have to have a bunch of tabs open and it’s easy to use from research to appeal" [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6275726) HH Holly H. Billing specialists > "All the insurances are not uniformed." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6275726) IC Irina C. Director > "If the EOB shows up, it's fairly easy to use." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___5089718) DB Dusty B. Admin Assistant > "Benefits info is not very clear or accurate." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6267994) AD Amy D. Medical Records > "It is great to have all your payers in one location to search claims, remittances,..." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___3368737) JG Jennifer G. Finance Manager > "Absolutely NO customer service skills at all. " [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6325732) AD Amelia D. Patient Benefits Rep > "This software allows our facility which has over 60 providers and four locations to operate..." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___2897967) AJ Angela J. Physician > "Terrible user-interface, didn't work properly, customer service was terrible and closed out cases..." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___4554551) VP Vishal P. Senior AR Executive > "It's very user friendly." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___3799068) DW Debra W. Accounts Receivable > "Availity is clunky and elementary with it's features and information return. " [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___4312612) MR Melissa R. secretary > "i love how i can verify insurance and obtains authorizations on so many different insurances all..." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___2214498) LW Lisa W. OWNER > "LONG wait times 25-50 mins to get a customer service person on the phone." [See full review](https://www.capterra.com/p/68854/Availity/#GetApp___4212559) CD Christina D. Business Office Manager > "I like that the program is easy to use, correct claims, and get payments off of. " [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___2890892) LW Lisa W. OWNER > "Website often down or not working properly, with very slow access or crashing." [See full review](https://www.capterra.com/p/68854/Availity/#GetApp___4212559) KH Kaitlin H. Medical Assistant > "It is such an easy website to get very important information" [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___3525364) CD Christina D. Business Office Manager > "That claims do not stay in there longer than 5 days, EDI setups are not always completed, and..." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___2890892) CJ Clarissa J. Nurse Practitioner > "Easy to use!" [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___3529303) JP Jeffrey P. BILLING SPECIALIST > "Very poor." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6270604) RG Rachel G. Office Manger > "Love being able to see CMS benefits and eligibility." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___2777849) AM Amy M. Insurance Verification Rep > "I'm not understanding why I have to continually re-enter information with each search I do (ie:..." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___3427709) RG Rachel G. Office Manger > "Easy to navigate benefits and insurance verification." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___2777849) GA Gary A. Owner > "Just today, it tells me I have 1 business to verify and update the info for the quarter. But, the..." [See full review](https://www.capterra.com/p/68854/Availity/#GetApp___2903109) MC Misty C. owner/therapist > "My overall experience has been positive once I figured out how to use the tools available." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___2437233) KM Kimberly M. office manager > "customer service does not exist, you are given a scripted response that "we are working on the..." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___2966211) AC Ana C. Medical Biller > "I will always love to use Availity and the user friendly that it is." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___2811412) GA Gary A. Owner > "A different one forces you to search by individual provider NPI. And, don't get me started on..." [See full review](https://www.capterra.com/p/68854/Availity/#GetApp___2903109) [View Reviews](https://www.capterra.com/p/68854/Availity/reviews/) BL Brook L. Nurse and a patient there > "Athena One never fails to notify me of my appointment reminders, remind me to do the appointment scheduling necessary with user interface and..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7130374) AP Absana P. Tier II Technician > "One thing I dislike about athenaOne it how it does not have default Multifactor Authentication, for a health service that contains sensitive..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716) AP Absana P. Tier II Technician > "I enjoyed the simplicity of the interface, it doesn't feel overwhelming and it's clear options of "Home, Appointment, Billing & Payments,..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716) Erika B. Licensed Massage Therapist > "It also has a lot of standard “pop up” responses like the “please allow 48 hours for a response” type thing, which I would guess is set up..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) BL Brook L. Nurse and a patient there > "Athena One is the reason my mental and physical health is thriving again because it notifies me of all appointments, reminds me of all testing..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7130374) NG Nora G. CEO and owner > "I do have an extensive practice with many billing items; we do EKG, ABI, diabetic retinal exams, and a robust continuity of care; there are..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790) KL Kat L. Nurse > "Overall, my experience with athenahealth has been positive because it helps keep patient information organized, improves communication, and..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7157293) GT George T. CEO and CMO > "You can run hundreds of reports-but when the software doesn't help in your dx or tx selection, or getting paid-----the reports are worthless." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) HS Heather S. Office Manager > "It has features for running reports, creating you own reports, care management features, and able to interface with other companies easily." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7044692) HR Haley R. registrar > "I did run into some frustrating moments, especially when it came to customer support. When I had a question or needed help, the response time..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404) LW Landon W. administrator > "It improves organization, streamlines communication, and supports consistent documentation, even though the learning curve and occasional..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7053746) Erika B. Licensed Massage Therapist > "It’s like those pop up responses are supposed to be “helpful” to confirm a message was sent/received… but in reality comes across more as if..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) VR Verified Reviewer Software Support Analyst > "Managing scheduling, electronic health records, billing, and patient communication is nice." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7102585) Erika B. Licensed Massage Therapist > "These are my regular ongoing providers that I expect to know incredibly detailed private personal information about me, and instead it is..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) EH Elizabeth H. MYSELF > "I like Athenaone because it allows me to have access to my doctor/patient information at all times. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7077387) JM Jeffrey M. MD > "They increase the cost based, and it is based on gross revenue - so like everything in medical, you work harder and everyone takes a bigger..." [See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758) KS Kimberly S. Patient Service Representative > "This allows me to complete my billing, to be able to accurately check in and check out, to schedule for the next appointment, and to prepare..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6800355) JS John S. Physician > "The worst thing is that they do not forward correspondence to you from CBE from Medicare trying to recover overcharges. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168) LAC Leigh Ann C. Office Manager > "The best part is how when a patient sends a message you can add whom they want to speak with, and it keeps a trail of everyone they have..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6710425) PS Patricia S. EHR Support Analyst > "The cross permissions are a headache especially when we have non-clinical staff get clinical functions when not needed." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7039359) LN LAUREL N. Patient Coordinator > "It's an all-encompassing software, from checking in guests, to viewing EMRs, faxing documents, and communicating with patients; there is..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6504219) Erika B. Licensed Massage Therapist > "Basically it feels belittling and minimizing and just furthers the narrative that doctors can’t be bothered to communicate directly to..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) KL Kat L. Nurse > "It also helps improve workflow and access patient information quickly." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7157293) VR Verified Reviewer Personal > "Email notification lag. When you receive a message from your doctor, they will send an email to notify you, but the email comes hours after..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6449623) Reneisha H. Clinical and Administrative Support - Medical Assistant > "I also appreciated the overall responsiveness and accessibility of important patient information throughout the system." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7147953) TW Tabatha W. Nurse Supervisor > "The system can be slow at times." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7089213) AS Amy S. intake specialist > "I feel it saves valuable time and that benefits both office staff and the patient. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7103675) IA Irwin A. owner, physian > "Reimbursement money gets shifted thru a separate bank, and this added to loss of repsonsibility of "where is my money?"" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) AP Absana P. Tier II Technician > "Sending and receiving messages was simple, but I would appreciate if it went straight to my phone messages." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716) GT George T. CEO and CMO > "Their patient follow up software is mediocre as well as their "bells and whistles"." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) LM Laura M. Parent > "The ease of use for the providers and customers makes this a medical charting system that is wonderful for small business owners and customers..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7036688) WN Wilson N. SLP and owner > "I would say that the billing crisis we found ourselves in a previous broken system could not have resolved without our coming on board and..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6684425) SS Stacey S. Instructor > "I find having multiple categories right on the home page makes access accessing what I need extremely convenient." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859918) WH Wren H. Scheduling > "On top of that, they'll send you the same script that DOES NOT answer your questions/comments/concerns instead of address the problem, then..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6208398) KA Kathleen A. Medical assistant > "I think this is a great platform to use when booking appointment and and speaking to your doctor directly." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7117296) EM Erica M. Administrative Assistant > "They cannot see any results, billing, etc and that can be a pain." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852588) LM Laura M. Parent > "Appointment scheduling and user interface is of the highest quality with this product." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7036688) GT George T. CEO and CMO > "Changed our coding without notification or permission and made it worse." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) VR Verified Reviewer Owner > "AthenaOne is powerful and can seriously streamline your practice if you want one system for everything." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6871888) VR Verified Reviewer Software Support Analyst > "Patients are not as fond of it." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7102585) ZZ Zoë Z. Receptionist > "The interface is clean, but sometimes it feels a bit busy with a lot of information on the screen, which can be a little confusing at first...." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082) BB Bennett B. Partner physician > "Poor, we were promised that it was going to do machine learning so that it would learn our protocols and tendencies, I have seen none of this." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6407745) HR Haley R. registrar > "I've been using athenaOne for a few months now, and I have to say, it's made a world of difference in how I manage my practice." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404) GT George T. CEO and CMO > "They take forever to fix issues-if they can." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) VR Verified Reviewer Medical scheduling > "AthenaOne offers an intuitive interface and seamless integration of EHR and practice management tools." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6471015) JS John S. Physician > "Never following up on claims and then just stating that it's not their responsibility." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168) HR Haley R. registrar > "I appreciate that I get regular updates, which gives me peace of mind." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404) VR Verified Reviewer National Sales Manager > "It becomes very difficult to navigate individual client charts." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6545650) ML Mandy L. Superuser > "AthenaOne is cohesive - it has nearly all the features we need for managing medical records, charting, communicating with patients,..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___4912612) GT George T. CEO and CMO > "Unable to solve problems in a timely manner." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) JM Julia M. Receptionist > "I love how convenient it is to authorize insurance, take payments and print out chart information for our patients." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6801543) SK Shawnalee K. Billing Manager > "It also was not very patient friendly for logging in/out of the portal." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910) TE Taya E. Medical Assistant > "I love that with the recent update you can now see the phone number and insurance on your screen during intake." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6810136) SK Shawnalee K. Billing Manager > "My customer support system was not that great, and it was a bit frustrating." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910) BS Brittany S. Owner > "I love that I can go back and read the doctor’s notes print any doctors excuses?" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7046796) TP Tamara P. LPN > "Too many clicks. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6850878) HR Hannah R. Billing Specialist > "From scheduling, to messaging, to viewing test results, this platform does it all." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6687095) IA Irwin A. owner, physian > "Difficult to get from one section to another, and the instructions to do so are hard to find." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) VR Verified Reviewer Personal > "Provides easy access to health records, test results, and messaging." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6449623) JM Jeffrey M. MD > "I am frustrated with the crashes and increasing cost and to switch is always an issue" [See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758) SS Susan S. Office Manager > "The best feature is the live chat function that allows you access any assistance/troubleshooting needed in real time." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6220965) ZZ Zoë Z. Receptionist > "The home page is overwhelming and difficult to navigate." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082) EM Erica M. Administrative Assistant > "I like that I can easily get to billing and messages." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852588) VR Verified Reviewer Medical scheduling > "Overall, navigation can feel cumbersome, affecting overall user experience." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6471015) MD Makayla D. Assistant Manager > "It's really nice to see my bills in order of the oldest ones first as well." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859119) RJ Rachel J. Solution Architect > "The report builder is abit cumbersome and difficult to use." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6561301) HR Hannah R. Billing Specialist > "athenaOne streamlines your experience in communicating instantly with your healthcare providers." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6687095) TE Taya E. Medical Assistant > "Some cons I have experienced are that sometimes it is slow to load." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6810136) KS Kimberly S. Patient Service Representative > "Overlooking the freezing part of the program it makes my work day easier then what it would be without." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6800355) MB Miranda B. Precert Specialist > "It is not easy to update patient insurance information." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6443931) KA Kathleen A. Medical assistant > "It is very convenient and easily accessible." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7117296) MY Michelle Y. Student > "The overall aesthetics that may seem intimidating to the average user" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6703422) MD Makayla D. Assistant Manager > "AthenaOne is great when it comes to communication and bill payment." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859119) IA Irwin A. owner, physian > "Initial startup failed and I lost a lot of money initially." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) VR Verified Reviewer Owner > "Enjoyed the simplicity of integration and implementation." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6871888) JS John S. Physician > "YOU WILL LOSE THOUSANDS OF DOLLARS !!!" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168) NG Nora G. CEO and owner > "There have been multiple times that I grow in directions that Athena One found for me. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790) DK Dale K. MD, surgeon > "This is being blamed on "inflation" but obviously inflation alone will increase their withholding since they are on a percentage of..." [See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___5099688) CJ Cara J. Campus Coordinator > "Initially, it does take some time but very worth the investment." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6831896) ST Sarah T. Regulatory Specialist > "there seems to always be an issue when i try to log in." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6490131) [View Reviews](https://www.capterra.com/p/98735/athenaOne/reviews/) ## User interface [Availity](https://www.capterra.com/p/68854/Availity/) 3.72 (151) [athenaOne](https://www.capterra.com/p/98735/athenaOne/) 3.79 (911) ### Features Availity 13/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Automated Scheduling - Bed Management - Calendar Management - Charting - Claims Management - Client Portal - Communication Management - Compliance Management - Compliance Tracking - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Document Storage - E-Prescribing - Generative AI - HIPAA Compliant - In-Patient Management - Inventory Management - Lab Information Management - Medical Billing - Multi-Location - Order Entry - Out-Patient Management - Patient Records Management - Payroll Management - Pharmacy - Physician Management - Policy Management - Real-Time Data - Real-Time Reporting - Real-Time Updates - Records Management - Registration Management - Reminders - Reporting & Statistics - Revenue Management - Scheduling - Self Service Portal - Task Management - Template Management [See all features](https://www.capterra.com/p/68854/Availity/#features) athenaOne Top features 23/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Automated Scheduling - Bed Management - Calendar Management - Charting - Claims Management - Client Portal - Communication Management - Compliance Management - Compliance Tracking - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Document Storage - E-Prescribing - Generative AI - HIPAA Compliant - In-Patient Management - Inventory Management - Lab Information Management - Medical Billing - Multi-Location - Order Entry - Out-Patient Management - Patient Records Management - Payroll Management - Pharmacy - Physician Management - Policy Management - Real-Time Data - Real-Time Reporting - Real-Time Updates - Records Management - Registration Management - Reminders - Reporting & Statistics - Revenue Management - Scheduling - Self Service Portal - Task Management - Template Management [See all features](https://www.capterra.com/p/98735/athenaOne/#features) ### Recognition No recognitions have been awarded to Availity athenaOne is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Availity Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos athenaOne Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Availity - By Availity - Located in United States - Founded in athenaOne - By athenahealth - Located in United States - Founded in 1997 ## Popular Comparisons [Availity](https://www.capterra.com/p/68854/Availity/)[3.72 (151)](https://www.capterra.com/p/68854/Availity/reviews/) vs [MocDoc HMS](https://www.capterra.com/p/161290/MocDoc-HMS/)[4.86 (44)](https://www.capterra.com/p/161290/MocDoc-HMS/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.6 Features 4.8 3.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/68854-161290/Availity-vs-MocDoc-HMS) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (911)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 3.8 Features 4.3 3.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/98735-195467/athenaOne-vs-Care-Patron) [Availity](https://www.capterra.com/p/68854/Availity/)[3.72 (151)](https://www.capterra.com/p/68854/Availity/reviews/) vs [eHospital Systems](https://www.capterra.com/p/138518/eHospital-Systems/)[4.92 (63)](https://www.capterra.com/p/138518/eHospital-Systems/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.6 Features 4.9 3.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/68854-138518/Availity-vs-eHospital-Systems) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (911)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (510)](https://www.capterra.com/p/178984/Jane-App/reviews/) Contact vendor for pricing Price $54/month 3.8 Features 4.6 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/98735-178984/athenaOne-vs-Jane-App) [Availity](https://www.capterra.com/p/68854/Availity/)[3.72 (151)](https://www.capterra.com/p/68854/Availity/reviews/) vs [HMS Pro+](https://www.capterra.com/p/142145/Hospital-Management-Software/)[4.34 (44)](https://www.capterra.com/p/142145/Hospital-Management-Software/reviews/) Contact vendor for pricing Price ₹118000one time 3.6 Features 4.4 3.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/68854-142145/Availity-vs-Hospital-Management-Software) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (911)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Contact vendor for pricing Price $49/month 3.8 Features 4.3 3.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/98735-130710/athenaOne-vs-SimplePractice) [Availity](https://www.capterra.com/p/68854/Availity/)[3.72 (151)](https://www.capterra.com/p/68854/Availity/reviews/) vs [Net Health](https://www.capterra.com/p/161261/ReDoc-powered-by-xfit/)[4.12 (163)](https://www.capterra.com/p/161261/ReDoc-powered-by-xfit/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.6 Features 4.1 3.6 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/68854-161261/Availity-vs-ReDoc-powered-by-xfit) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (911)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.5 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/98735-165634/athenaOne-vs-Mend-App) [Availity](https://www.capterra.com/p/68854/Availity/)[3.72 (151)](https://www.capterra.com/p/68854/Availity/reviews/) vs [Caspio](https://www.capterra.com/p/137206/Caspio/)[4.56 (249)](https://www.capterra.com/p/137206/Caspio/reviews/) Contact vendor for pricing Price $600/month 3.6 Features 4.4 3.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/68854-137206/Availity-vs-Caspio) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (911)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.8 3.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/98735-118789/athenaOne-vs-EHR-YOUR-WAY) [Availity](https://www.capterra.com/p/68854/Availity/)[3.72 (151)](https://www.capterra.com/p/68854/Availity/reviews/) vs [TimeTap](https://www.capterra.com/p/139709/TimeTap/)[4.53 (260)](https://www.capterra.com/p/139709/TimeTap/reviews/) Contact vendor for pricing Price $28.45/month 3.6 Features 4.3 3.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/68854-139709/Availity-vs-TimeTap) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (911)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Contact vendor for pricing Price $300 3.8 Features 3.9 3.8 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/31268-98735/NextGen-Ambulatory-EHR-vs-athenaOne)