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Alora Home Health vs TynetOnline: Which is a better fit?

Updated on August 4th, 2024
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Summary
Features in Home Health Care
41
Best performer
42
  • Appointment Management
  • Employee Management
  • Forms Management
36
42
  • API
User satisfaction
4.6
User reviews145
Ease of use
4.6
Functionality
4.4
Value for money
4.5
Customer support
4.7
5.0
User reviews26
Ease of use
4.9
Functionality
4.9
Value for money
5.0
Customer support
5.0
Price starts from
Monthly subscription
Free version
Free trial
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Monthly subscription
Free version
Free trial
Best for

Alora is the perfect fit for agencies operating in Home Health, Home Care, Skilled Care, Non-Skilled Care, Private Duty, Hospice, and/or Pediatrics. Alora software is browser friendly & mobile-ready.

Scheduling, Billing, Plan of Care (CMS-485), OASIS with Scrubber, Comprehensive Assessments, Point of Care, Visit Notes for Nurses, Therapist, Social Workers, Home Health Aides, Electronic Signature,

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Chris D
Marketing Director
3.0

Chris: My name is Chris, I'm the chief marketing officer and administrator with At-Home Care Home Healthcare, and we rate Alora Plus three out of five. Prior to using Alora Plus, we were using a software called Access, and some of the issues that we had were just the software not being as up-to-date, not having as much flexibility for our staff in the field. And so when we switched to Alora Plus, that was our biggest goal, was to be more up-to-date, more efficient with the software, make sure that our team was able to accomplish their visits, their visit notes, all the things they needed to do in the field, do it in an efficient way, and then also for us to be able to plug in on the backside for our billing to make sure that billing was correct for the Medicare process. And that's really the steps forward that Alora gave us as opposed to the previous software that we used. Some additional reasons that we chose Alora Plus was their app is really up-to-date. It allowed us to allow our staff to be able to use their personal products as far as their own iPads, their own smartphones as well as the laptops that we provided, so it gave them the options to be able to be really effective in the field as far as not having to have limitations for technology. And so that was a big plus for us was their app. And then also, again, the data integration and allowing us to be able to integrate the data on a successful pattern when it came to our back-end billing, that's huge. I've mentioned it previously, but it allows us to be able to get our billing done correctly, so a huge piece for us. The process on getting started with Alora was a fairly easy process as far as the training goes and the updates going over with our staff. We could have used maybe a little bit more in-depth training, and that's probably on the business to reach out to Alora and let them know the kind of staff training that you need, make sure that that's part of your plan when you sign up for Alora. The only issue we had with onboarding was we did have a little bit of issues making sure that our DDE software worked correctly as far as the data talking. That's pretty common in this business to have those kinds of issues, making sure when you switch, particularly from one software to another, but we were able to work through those eventually and get those worked out with the team. Some advice when choosing Alora is always review what you need the software to do and what promises are made to you by the company. Make sure that those match up. Ask lots of questions. Don't be afraid to really dig in and make sure that you understand what the company is providing and make sure that your expectations are in line. Make sure that what you're expecting is what actually happens. The other thing is make sure that you have good contacts for customer service. We've had a few issues with customer service with Alora and follow up, but just make sure you have the direct contacts that you need. Establish those relationships on the front end. It will make things go a lot easier and a lot smoother to make sure you have those kinds of contacts. But the biggest thing is manage your expectations. Make sure that you understand what you're getting, you understand the functionality, and don't be afraid to stop the process and say, "I don't understand this. I have questions," and make sure that you... And then also your team. One of the things we do with when we launch any software in our company is we always bring in probably our user that struggles the most, and we try to have them work on the system as well because we want to make sure that they understand it from their perspective. It's no reflection on them personally, it's just that they may struggle sometimes with technology a little bit, and we want to make sure they understand it, so I would recommend having a little mini focus group as well when you roll out the software.

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Alora Home Health

Top Features
41/42
  • API
  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Assessment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Communication Management
  • Compliance Management
  • Customizable Reports
  • Document Management
  • Electronic Signature
  • Employee Management
  • Employee Portal
  • Forms Management
  • HIPAA Compliant
  • Home Health Care Management
  • Invoice Management
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Patient Records Management
  • Payroll Management
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Time Tracking by Client
  • Workflow Management
See All features
Hide Home Health Care Software Features -

TynetOnline

36/42
Show Home Health Care Software Features +

Alora Home Health

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TynetOnline

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Alora Home Health
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
TynetOnline
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Alora Home Health
  • By Alora Healthcare Systems
  • Located in United States
  • Founded in 2005
TynetOnline
  • By Tynet USA
  • Located in United States
  • Founded in 1996
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