# Compare Alora Home Health vs Carecenta 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Alora Home Health and Carecenta based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/69030-140368/Alora-Homecare-Software-vs-Carecenta

---

# Alora Home Health vs Carecenta Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Alora Home HealthCarecenta2/4 selected

[Alora Home Health](https://www.capterra.com/p/69030/Alora-Homecare-Software/)[4.5 (151)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/)

[Carecenta](https://www.capterra.com/p/140368/Carecenta/)[4.5 (64)](https://www.capterra.com/p/140368/Carecenta/reviews/)

[## Alora Home Health](https://www.capterra.com/p/69030/Alora-Homecare-Software/)[4.5 (151)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/)

Starting Price

$295.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

EP

CM

KF

Based on [151 reviews](#user-reviews)

Positive

136

Neutral

6

Negative

9

[## Carecenta](https://www.capterra.com/p/140368/Carecenta/)[4.5 (64)](https://www.capterra.com/p/140368/Carecenta/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

JG

Based on [64 reviews](#user-reviews)

Positive

56

Neutral

4

Negative

4

## Summary

* * *

Features in Home Health Care Software

41 / 44

Best performer

42 / 44

Only Carecenta

-   API

User satisfaction

User satisfaction

4.5

User reviews[151](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.4

Customer support

4.6

User satisfaction

4.5

User reviews[64](https://www.capterra.com/p/140368/Carecenta/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.4

Price starts from

Price starts from

$295Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Alora is the perfect fit for agencies operating in Home Health, Home Care, Skilled Care, Non-Skilled Care, Private Duty, Hospice, and/or Pediatrics. Alora software is browser friendly & mobile-ready.

Best for

All Inclusive One-Stop Solution for Home Care, Home Infusion and Nursing. Carecenta offers integrated functionalities in Intake, Compliance, Scheduling, EVV, Billing, Payroll and Reporting.

## User reviews

Pros & cons

EP

Emily P.

Billing Specialist

> "Additionally, the quality assurance and compliance features, such as the OASIS analyzer and pre-billing QA checks, help ensure..."

[See full review](https://www.capterra.com/p/69030/Alora-Homecare-Software/#SoftwareAdvice___7047812)

SL

Samantha L.

Director of Nursing, RN

> "Lack of communication within software. If you change a primary diagnosis on the oasis and forget to update it on the admission..."

[See full review](https://www.capterra.com/p/69030/Alora-Homecare-Software/#SoftwareAdvice___7034716)

CM

CAPRI M.

Director of Nursing

> "sensitive content hidden\] stands out for her extraordinary knowledge of the Alora Home Health platform. When I called seeking help..."

[See full review](https://www.capterra.com/p/69030/Alora-Homecare-Software/#SoftwareAdvice___7028393)

LK

Laura K.

Reimbursement Recovery and Compliance Director

> "This makes it harder to complete claim follow up."

[See full review](https://www.capterra.com/p/69030/Alora-Homecare-Software/#SoftwareAdvice___7026702)

KlF

Kait-lynn F.

Alternate Administrator

> "Everything lives in one place, which makes coordination between field staff and office staff much smoother and reduces confusion..."

[See full review](https://www.capterra.com/p/69030/Alora-Homecare-Software/#SoftwareAdvice___7091422)

JA

JO A.

OWNER

> "I cxl'd before use and they are charging me $5000 including $1700 sign up fee."

[See full review](https://www.capterra.com/p/69030/Alora-Homecare-Software/#Capterra___6841677)

EA

Emmanuel A.

Office Administrator and EMR Support

> "Scheduling, clinical documentation, and billing all work together seamlessly, which makes managing our agency much easier."

[See full review](https://www.capterra.com/p/69030/Alora-Homecare-Software/#SoftwareAdvice___7065850)

CD

Chris D.

Chief Marketing Officer Assistant Administrator

> "As stated, the software functionally does what it is represented to do, but the customer service makes a client feel like they do..."

[See full review](https://www.capterra.com/p/69030/Alora-Homecare-Software/#Capterra___6299964)

LK

Laura K.

Reimbursement Recovery and Compliance Director

> "I appreciate that we can always get help by a live CSR, and we are never required to start a ticket and wait for assistance."

[See full review](https://www.capterra.com/p/69030/Alora-Homecare-Software/#SoftwareAdvice___7026702)

CD

Chris D.

Chief Marketing Officer Assistant Administrator

> "We called THREE times and finally our bill was just processed - no follow-up, no here's what happened, no communication on it at..."

[See full review](https://www.capterra.com/p/69030/Alora-Homecare-Software/#Capterra___6299964)

CM

CAPRI M.

Director of Nursing

> "Their team has been phenomenal throughout the transition, exceeding expectations at every turn and providing hands-on support that..."

[See full review](https://www.capterra.com/p/69030/Alora-Homecare-Software/#SoftwareAdvice___7028393)

CD

Chris D.

Chief Marketing Officer Assistant Administrator

> "Customer service and responsiveness to issues, questions, etc. is very bad."

[See full review](https://www.capterra.com/p/69030/Alora-Homecare-Software/#Capterra___6299964)

EA

Emmanuel A.

Office Administrator and EMR Support

> "The visibility it gives into staff productivity and patient care has made decision-making easier and more strategic."

[See full review](https://www.capterra.com/p/69030/Alora-Homecare-Software/#SoftwareAdvice___7065850)

JA

JO A.

OWNER

> "Most unprofessional."

[See full review](https://www.capterra.com/p/69030/Alora-Homecare-Software/#Capterra___6841677)

EA

Emmanuel A.

Office Administrator and EMR Support

> "Overall, it’s helped us run a smoother, more efficient agency while keeping both our team and our patients happier."

[See full review](https://www.capterra.com/p/69030/Alora-Homecare-Software/#SoftwareAdvice___7065850)

JH

Jaylynn H.

EVV coordinator

> "Sometimes the updates aren’t the best, so you have to work through the issues."

[See full review](https://www.capterra.com/p/69030/Alora-Homecare-Software/#SoftwareAdvice___4991714)

EP

Emily P.

Billing Specialist

> "Overall, Alora has been a reliable and valuable tool for supporting our home health operations."

[See full review](https://www.capterra.com/p/69030/Alora-Homecare-Software/#SoftwareAdvice___7047812)

SC

Sandra C.

Director of Nursing

> "Missing features/feature quality: scheduling, notes, charts, lists and databases."

[See full review](https://www.capterra.com/p/69030/Alora-Homecare-Software/#Capterra___3839628)

CM

CAPRI M.

Director of Nursing

> "We're blown away by their unparalleled customer service and couldn't be happier with our decision to switch."

[See full review](https://www.capterra.com/p/69030/Alora-Homecare-Software/#SoftwareAdvice___7028393)

RP

Rhonda P.

Supervisor

> "The medicine list is not complete and dosen't list other names that would make searching for the medicine easier."

[See full review](https://www.capterra.com/p/69030/Alora-Homecare-Software/#Capterra___3753469)

BC

Becki C.

Human Resources Manager

> "I appreciate the ability to call for help and to even plan a session of training assistance. "

[See full review](https://www.capterra.com/p/69030/Alora-Homecare-Software/#SoftwareAdvice___7012515)

YL

Yordanos L.

RN

> "Accessing information in different ways sometimes very confusing when you have multiple choices ."

[See full review](https://www.capterra.com/p/69030/Alora-Homecare-Software/#SoftwareAdvice___4651810)

FD

Felicia D.

RN Administrator

> "It has easy oasis uploading and billing abilities and tracking."

[See full review](https://www.capterra.com/p/69030/Alora-Homecare-Software/#SoftwareAdvice___7016446)

CB

Cathie B.

owner

> "There is not anything in written form for us to refer to when we have questions."

[See full review](https://www.capterra.com/p/69030/Alora-Homecare-Software/#SoftwareAdvice___2801875)

MG

Mary G.

rn

> "simplicity of its makes charting much easier and nothing super crazy to handle."

[See full review](https://www.capterra.com/p/69030/Alora-Homecare-Software/#SoftwareAdvice___7034698)

JA

Julie A.

Owner

> "I am able to create a batch bill but not able to delete it. Why not?"

[See full review](https://www.capterra.com/p/69030/Alora-Homecare-Software/#SoftwareAdvice___2517036)

[View Reviews](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/)

JG

Jovi G.

IT

> "It keeps everything organized, cuts down on back-and-forth communication, and makes managing appointments..."

[See full review](https://www.capterra.com/p/140368/Carecenta/#Capterra___6844603)

VR

Verified Reviewer

ceo

> "I was say the only con at this time would be not being able to reach certain departments over the phone you..."

[See full review](https://www.capterra.com/p/140368/Carecenta/#Capterra___6859080)

SL

Sonya L.

COO

> "Their customer service team goes above and beyond—always courteous, responsive, and incredibly..."

[See full review](https://www.capterra.com/p/140368/Carecenta/#Capterra___6841834)

RT

Ronak T.

DIRECTOR

> "FUNCTION NAMES SUCH AS REPORT NAMES ARE NOT VERY CLEAR."

[See full review](https://www.capterra.com/p/140368/Carecenta/#Capterra___6841460)

JG

Jovi G.

IT

> "It’s been a total game-changer for my workflow, saving me time, energy, and a lot of headaches!"

[See full review](https://www.capterra.com/p/140368/Carecenta/#Capterra___6844603)

KT

KRYSTAL T.

Digital Liaison

> "Sometimes I trying to look for a client and it is hard"

[See full review](https://www.capterra.com/p/140368/Carecenta/#Capterra___6504674)

DM

Dave M.

President

> "We really like the Personalization and Customer Service - outstanding. Whether we needed a modification,..."

[See full review](https://www.capterra.com/p/140368/Carecenta/#Capterra___7004194)

DK

Deborah K.

CEO/CNO

> "Lack of training and support at start up for office staff and RNs in the field."

[See full review](https://www.capterra.com/p/140368/Carecenta/#Capterra___4890695)

SL

Sonya L.

COO

> "The onboarding and training process was smooth and tailored to our team’s needs, and follow-up support has..."

[See full review](https://www.capterra.com/p/140368/Carecenta/#Capterra___6841834)

JB

Jeremy B.

Agency Manager

> "I think the price is a little too high for the purpose"

[See full review](https://www.capterra.com/p/140368/Carecenta/#Capterra___6082046)

SL

Sonya L.

COO

> "What truly sets Carecenta apart is their commitment to client success."

[See full review](https://www.capterra.com/p/140368/Carecenta/#Capterra___6841834)

JW

John W.

Manager

> "The help desk is very slow to fix any issues."

[See full review](https://www.capterra.com/p/140368/Carecenta/#Capterra___6018294)

KZ

Kelli Z.

Administrative Assistant

> "My first time using the product it was pretty easy to navigate around and become familiar with it fairly..."

[See full review](https://www.capterra.com/p/140368/Carecenta/#Capterra___6822108)

CN

Cortez N.

Head of Marketing/Patient Relations

> "Sometimes customer service is hard to reach"

[See full review](https://www.capterra.com/p/140368/Carecenta/#Capterra___4930700)

VR

Verified Reviewer

CEO

> "It appears to be easy to use no matter that age group for the customer."

[See full review](https://www.capterra.com/p/140368/Carecenta/#Capterra___6870219)

Doug K.

Healthcare Administrator

> "Pricey? But no!"

[See full review](https://www.capterra.com/p/140368/Carecenta/#Capterra___6213569)

IE

Irene E.

Payroll Specialist

> "It is an amazing upgrade to what our company used to use. ."

[See full review](https://www.capterra.com/p/140368/Carecenta/#Capterra___6801469)

JC

Jeff C.

President

> "As a core function to a business it has flaws. Once the sale is made you're on your own."

[See full review](https://www.capterra.com/p/140368/Carecenta/#Capterra___2973795)

SL

Sonya L.

COO

> "Every interaction I have had with customer support has been great!"

[See full review](https://www.capterra.com/p/140368/Carecenta/#Capterra___6841834)

JC

Jeff C.

President

> "We have waited over 6 months on issues."

[See full review](https://www.capterra.com/p/140368/Carecenta/#Capterra___2973795)

[View Reviews](https://www.capterra.com/p/140368/Carecenta/reviews/)

## User interface

4.52 (151)

4.52 (64)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Alora Home Health

41/44

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Appointment Management
-   Assessment Management
-   Automated Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Client Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Customizable Reports
-   Document Management
-   Electronic Signature
-   Employee Management
-   Employee Portal
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Home Health Care Management
-   Invoice Management
-   Mobile Access
-   Mobile Alerts
-   Monitoring
-   Multi-Location
-   Patient Records Management
-   Payroll Management
-   Real-Time Data
-   Real-Time Notifications
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Task Management
-   Task Scheduling
-   Third-Party Integrations
-   Time Tracking by Client
-   Workflow Management

[See all features](https://www.capterra.com/p/69030/Alora-Homecare-Software/#features)

Carecenta

Top features

42/44

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Appointment Management
-   Assessment Management
-   Automated Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Client Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Customizable Reports
-   Document Management
-   Electronic Signature
-   Employee Management
-   Employee Portal
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Home Health Care Management
-   Invoice Management
-   Mobile Access
-   Mobile Alerts
-   Monitoring
-   Multi-Location
-   Patient Records Management
-   Payroll Management
-   Real-Time Data
-   Real-Time Notifications
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Task Management
-   Task Scheduling
-   Third-Party Integrations
-   Time Tracking by Client
-   Workflow Management

[See all features](https://www.capterra.com/p/140368/Carecenta/#features)

### Recognition

No recognitions have been awarded to Alora Home Health

No recognitions have been awarded to Carecenta

### Deployment & support

Alora Home Health

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Carecenta

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Alora Home Health

-   By Alora Healthcare Systems
-   Located in United States
-   Founded in 2005

Carecenta

-   By Carecenta
-   Located in United States
-   Founded in 2016

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