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Discrete make-to-order, make-to-stock, and mixed-mode manufacturing companies. Organizations that require high levels of oversight for inventory levels, traceability, and cost for conformance.
Manufacturers and distributors.
The ability to modify is very important for us. Ease of use is also very important for our clients and the product is easy to learn.
Sometimes the different tabs of the modules can take time to load, and we had some problems with errors and the system freezing up.
I love the comprehensive nature of ALERE. It handles all of our operations.
Everyone is able to find out information through the system, instead of constantly asking if an order has been placed. There are less errors with duplicate orders because of the warnings.
So, the user interface is rich and powerful, and all modules utilize that same interface.
Having customers that need to connect to other websites other than the ones that TIW has made available can be difficult which the customer does not understand.
The manuals and demos are very helpful. Support from TIW is always quick and helpful when we have questions.
Tracking the bills that we pay and being able to hyperlink them to the actual invoice.
Engage the workers on their true needs in regards to fit form and function prior to making any investment. I highly recommend Syspro due to the flexibility and ease of learning the software.
You have to click, a lot and some of the menus are confusing. There were no links to other records, you had to manually open the right module and start over again to find related records.
The support is great and they are always enhancing the product. Our CRR is awesome and very helpful.
We are the rare company that is in the middle - we don't hate Syspro, but we don't like it either.
Its good for procurement and just regular accounting. Doing a journal is simple and easy and the company can have different level of approval for each journals.
As many of our customers have service budgets, often we have to bill items through a month end; billing in a different period can mess up our customer budgets.
We have been using Syspro software for approximately 12 years and have been very satisfied. Software and database upgrades have been excellent.
Things can occasionally go wrong with a specific port (patch) and core functionality can be impacted. Syspro are quick to respond to these issues though.
Prioritize real-user-identified key features according to your needs to find your best fit.
ALERE
Top FeaturesSYSPRO
ALERE
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SYSPRO
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