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Manufacturers and distributors.
Production companies, industries we support: pharmaceuticals, FMCG, automotive, aviation, metal or plastic industry and other.
Engage the workers on their true needs in regards to fit form and function prior to making any investment. I highly recommend Syspro due to the flexibility and ease of learning the software.
You have to click, a lot and some of the menus are confusing. There were no links to other records, you had to manually open the right module and start over again to find related records.
The support is great and they are always enhancing the product. Our CRR is awesome and very helpful.
We are the rare company that is in the middle - we don't hate Syspro, but we don't like it either.
Its good for procurement and just regular accounting. Doing a journal is simple and easy and the company can have different level of approval for each journals.
As many of our customers have service budgets, often we have to bill items through a month end; billing in a different period can mess up our customer budgets.
We have been using Syspro software for approximately 12 years and have been very satisfied. Software and database upgrades have been excellent.
Things can occasionally go wrong with a specific port (patch) and core functionality can be impacted. Syspro are quick to respond to these issues though.
Flexibility in accounting for user's KPI standards, good understanding of Lean Manufacturing KPIs.
On which products we have losses or bad times in the system.
The software is clear and easy to use. Small changes are easy to incorporate.
Software sometimes gives no data or erroneous data. E.g. no production counter.
The system works quickly and does not generate any errors in operation. Integration with the ERP system was easy and works flawlessly.
Our integration is longer then we have planned, this is only one problem we have.
OEE, production and quality monitoring is very precise and automatic. The process optimisation is less time consuming and problems are faster and easier to detect.
Lack of SKU-based reporting and insights, unreliable maintenance of infrequently used features (e.g. Parameter Masterdata sets not equal for all Machines).
Prioritize real-user-identified key features according to your needs to find your best fit.
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