SYSPRO vs Global Shop Solutions: Which is a better fit?

Engage the workers on their true needs in regards to fit form and function prior to making any investment. I highly recommend Syspro due to the flexibility and ease of learning the software.

You have to click, a lot and some of the menus are confusing. There were no links to other records, you had to manually open the right module and start over again to find related records.

The support is great and they are always enhancing the product. Our CRR is awesome and very helpful.

We are the rare company that is in the middle - we don't hate Syspro, but we don't like it either.

Its good for procurement and just regular accounting. Doing a journal is simple and easy and the company can have different level of approval for each journals.

As many of our customers have service budgets, often we have to bill items through a month end; billing in a different period can mess up our customer budgets.

We have been using Syspro software for approximately 12 years and have been very satisfied. Software and database upgrades have been excellent.

John J

Director, Information Technology

Things can occasionally go wrong with a specific port (patch) and core functionality can be impacted. Syspro are quick to respond to these issues though.

GSS is a complete system with great integration between, manufacturing, accounting, quality and engineering all with great customer support and always with an eye on the future.

When I first started working at Profab the ERP system that they had was horrible to use, and there was no check and balances before posting things to the system.

I wish all my vendors were as good as Global Shop. Thank you again for your efforts and yes you have your hands full with training but a very important business process.

We were just forced to do another update - We avoid and delay doing updates because global shop does not do any testing to see what and how the updates will affect other parts of the system.

The most important is Global Shop Solution is highly ethical and social responsibility. That is usually a good sign of how well the company is and how prosperous their future will be.

We cannot look them up in help and there is no forum nor other place to find out what an error means. So we usually have to submit a support ticket unless we have already encountered the error.

Global Shop has given our company a wonderful infrastructure for cost evaluation and reporting. It is also wonderful at time tracking for employee time on machines, jobs, or process.

While many of these have been addressed through updates, there are some withstanding. There is a lack on continuity from module to module as it pertains to search functions and feature properties.