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Designed for mental health providers, it is a web-based billing and EMR solution that helps streamline processes for collections, patients' claims, appointment scheduling and more.
Healthcare teams and practitioners
I like the support people mostly, they are timely and understand the software and it's capabilities. The software is pretty comprehensive in its coverage of what information is necessary.
Meanwhile, I have billed 90846 several times and will continue to receive these useless and frustrating messages. This is a huge waste of my valuable time.
I like that this software is easy to use. I also like that someone is available to help me if I have any questions.
Overall, I found it to be on the whole very inferior.
The software is great, the customer support is outstanding. Kimberly really stays on top of things.
The only downfall I have found is that you can actually enter a new patient into the system more than once and no warning is given that a record already exists.
It is easy to use; very time efficient for billing and adding new clients; having a designated Rep from Psyquel has been awesome; very helpful, patient, responsive.
There are not a lot of things I dislike about this software.
It is easy to customize and helps you expand your practice with ease. It brings everything together that you need to have a successful practice at an affordable price.
I really dislike the documentation forms. They should be fillable forms where spacing and text do not get messed up every time I type a note.
I really appreciate the flexibility and customization with the system and how inexpensive it is. I really like that it is a reliable system that is user friendly.
There is very limited options to converse with clients between appointments and no notices when a client puts in a note.
We have sought customer service for various questions over the year and their response and time is superb. You always feel like you are being taken care of.
I can walk my patient through it. I don't want my patients to feel frustrated that they are having a problem and now I can't help them.
The most impressive feature is patient scheduling and I love it when patient able to fill up their details at home prior to their visit. Second best is on how easy it is to use CarePatron.
Have had some trouble getting the app on my phone, and the price can be pricey if you are a small place like us without lots of money.
Prioritize real-user-identified key features according to your needs to find your best fit.
Psyquel
Carepatron
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