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SpiraTest vs Zoho Projects: Which is a better fit?

Updated on December 10th, 2024
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Summary
Key features rated by users
Features selected based on 2,211 reviews from Issue Tracking users.
% Fit
Not enough reviews
Feature ratings
Ticket Management
5.0
Prioritization
--
Task Management
5.0
Collaboration Tools
3.0
Access Controls/Permissions
--
% Fit
Missing features
Feature ratings
Ticket Management
NA
Prioritization
4.6
Task Management
4.5
Collaboration Tools
4.3
Access Controls/Permissions
4.4
User satisfaction
4.0
User reviews105
Ease of use
3.9
Functionality
3.8
Value for money
4.4
Customer support
4.4
4.5
User reviews726
Ease of use
4.2
Functionality
4.4
Value for money
4.4
Customer support
4.3
Price starts from
/user
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Project managers, QA managers, business analysts and software testers who need an integrated requirements, test and defect management system to manage the end to end software testing & QA lifecycle.

Teams of all sizes and industries that are looking for a PM tool to plan, track and collaborate on their projects.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-0a5c63c3-cd9f-4657-f23e-08dafa794d01
Val B
Software QA Analyst
5.0

Speaker 1: Hi, my name is Val. I'm a senior software quality assurance analyst, and I give SpiraTest a five. For more reviews, click the link below. We use it daily to track test cases and incidents or defects for our production software. We also use another software for legacy products, but this is a new configuration now, we're moving to cloud-based solutions so SpiraTest works perfectly for us. SpiraTest is different from other similar software packages or applications because what I like about it is that it has tracking mechanisms that would log any little change that you make. May be too much information but in the long run, if we need to track who made this change or that change and what they did and the progress of an incident or test case, it's easily found in the logs. Another plus is that a test case or a test plan or a incident could be easily graphed in reports and exported in a variety of formats, including Word, Excel, TXT, XML, and PDF, and also CSV. Those are the major pluses for this application besides it being easy to use and easy to teach a person to use. My company also has another software application that we use to track defects for our legacy program. And the main issue we have right now, it's not that bad, but in the future we'd like to see a plugin that would allow us to talk to this other software. Right now there's no plugin for that. So in order to import the cases or defects from the legacy program, it's a roundabout way. There's no direct plugin that you could actually run a script to import those cases into SpiraTest. So I made my opinion known to the SpiraTest reps and they told me they're working on it. Hopefully we'll see that in the future, and with that, it would make this product stronger and more valuable in the ISO management.

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Prathamesh M
Account manager IT implementation
5.0

Prathamesh M: Hi, my name is Prathamesh. I work as a tech lead in an online retail company and I give Zoho Projects five out of five. Before using Zoho Projects, we used to use JIRA in our company. We had many issues with JIRA in our company. And one of the thing was customization of the desktops and the customization of the projects, especially the time trackers and the features, which are responsible for customizing the dashboards. After understanding the issues with JIRA Projects, we realized that we're required to find a substitute for JIRA. And we had three options. One was the Zoho projects, second was Trello and third was Asana. And out of these three, we chose the Zoho projects so what, Asana and Trello is because Asana is more for [inaudible 00:00:44] large scale projects, which require high level of customization, but also come at a high price. Whereas Trello, is for small scale projects, which don't give you much customization, but which comes at a low price. Zoho Projects, actually fits very well between these two products. It came at the right price. It gave us the right customization for a medium sized project, what we do at our company, and it was the best option that we had out of these three. So we went with Zoho projects compared to the Asana and Trello. Zoho Projects, we selected this one with this product because of three reasons, one is scalability, second is feasibility and third is the price. When we talk about scalability, Zoho Projects has very good customizable desktops, has very good at customizing dashboards where you can customize your dashboard as per your project. So if a project is running in Agile, you can actually customize the dashboard to suit your Agile needs. If the project is running in Waterfall, in Zoho projects, you can customize your dashboard to suit Waterfall needs. So this is one of the main reason, and that's why the scalability was taken into consideration when we considered Zoho Projects. Second was feasibility, how reliable it is. Zoho Projects is highly reliable. When you consider projects, which are medium size and little bit larger size. Especially project which has multiple deliverables. Project which has multiple milestones and project which has high amount of sources allocated to it. Especially if you have a 100 member team, which is allocated to a project. Then the feasibility part of Zoho Projects [inaudible 00:02:10] is very highly reliable when it comes to providing the features like online communication using chats, online time trackers, online dashboards looking at particular resources and tracking their times and taking their deliverables and tasks on time. So these were some of the reasons which we're considered on the feasibility part. When it comes to pricing, Zoho Projects is very budget-based and it comes exactly the price point that we wanted it to be, especially for our medium-sized projects that would... So these were the three reasons why we prefer Zoho Projects. Scalability, feasibility and price, or other competencies. So when we considered Zoho Projects, we actually initially worked with the IT team and the sales team of Zoho. So initially, we did work with the sales team of Zoho, then we worked with the IT team. We also hired a third party vendor. So the way it happened was [inaudible 00:02:59] like step one was. Our solutions team, the in-house solutions team now, worked with the IT team of Zoho, and we outsource the implementation work, the production work, customization and implementation work to a third party or vendor. The third party vendor was responsible for developing this whole project for us. It was quality checked by the Zoho IT team. And once that was done, the integration was done by third-party vendors, as well as our in-house IT team in-house ERP system. So integration went very smooth, there were no issues. Quality assurance and quality control was done by the Zoho IT people, as well as by our own in-house people. And third party vendors were only responsible for developing and integration. When it came to onboarding, there was a paramount of support provided by the Zoho IT team to us. Once the initial software was integrated and was, went live with us, for the production by the third party vendor. So good when it comes to integration, as well as onboarding. Zoho IT team did a great job. It was very well supported by our internal IT team, as well as the third party vendor who was responsible for the production of the software. I highly recommend to all other prospect buyers. And the reason is, as I said, it fits very well. If you are a company who is looking for medium-sized projects and project management for those medium-sized projects, especially you are very considerable towards time-tracking because Zoho Projects provided fantastic time-tracking. As well as Zoho Projects tracks deliverables very well. With respect to particular resources allocated to Zoho Projects. So on a scale of 10, I would say, I will use the whole nine out of 10 as a recommender. And I will tell all prospect buyers to look into this part, the part of scalability feasibility and price. Zoho Projects is highly customizable. It fits very well with medium-sized projects, as well as it's the best thing that you can buy or time-tracking and deliverable time.

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SpiraTest

9/50
  • Activity Tracking
  • Alerts/Escalation
  • Assignment Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Configurable Workflow
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Dashboard
  • Drag & Drop
  • Email Management
  • Help Desk Management
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Knowledge Base Management
  • Monitoring
  • Multi-Channel Communication
  • Prioritization
  • Projections
  • Project Management
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recurring Issues
  • Role-Based Permissions
  • Rules-Based Workflow
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • SSL Security
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Progress Tracking
  • Ticket Management
  • Widgets
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Customizable Reports
  • Reporting & Statistics
  • Task Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide Issue Tracking Software Features -

Zoho Projects

Top Features
15/50
Show Issue Tracking Software Features +
SpiraTest
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zoho Projects
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SpiraTest
  • By Inflectra
  • Located in United States
  • Founded in 2006
Zoho Projects
  • By Zoho
  • Located in United States
  • Founded in 1996
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