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Buildertrend is ideal for home builders, remodelers and specialty contractors.
General contractors, owners, and subcontractors working in commercial construction.
We have had a great experience overall. The software works great, there is little to no downtime, and the customer service team has always been prompt and nice.
I send hundreds of messages, and the fact that there is no alert on Buildertrend itself to show new messages is sometimes frustrating.
The implementation was simple, customer support over the phone was outstanding, the online training was perfect, and we were quickly up and running.
The worst part would be the cost/benefit factor - specifically as it pertained to our company. When we changed to do smaller projects ($5K-$20K) the value decreased because we had to pay per project.
I love how everything about the building process is in this one spot. Very user friendly, and Buildertrend is very interested to hear on how they can improve.
The dreadful lack of functionality for estimating. What used to take 5-6 hours to produce an estimate with all the separate costing items clients want, now takes 2 days.
Price point is good and customer service was outstanding. The 60 day trial was a HUGE plus.
My only complaint is not so much with the software itself as it is with back end users. For this software to work to its full potential it needs to be fully utilized.
This product is easy to use, great time saving for sending invitations to subcontractors, it has a great data of subcontractors too.
It can be embarrassing how some employees have been terminated from their companies but on Building Connected they are my point of contact so I ask for them and get that bad news.
It is the best "software" on the market. With the integration into the whole Autodesk family, BuildingConnected is definitely the best "bang for your buck.
I dislike that subcontractors who view the ITB can close it and do not have to confirm their intent, thus wasting a lot of time when we have to call "non-responders.
Great solution and platform for storing all project information that is necessary for bidding, giving Subcontractors and vendors the ability to see and view all of the information very easily.
Many subcontractors struggle to use the software. It seems as if 1/3 to 1/2 of contacted subs do not get the message or do not respond.
The ease of use for both the GC and our subcontractors. Like that as a team we can view bids as they are submitted as well as see questions and the appropriate person is then able to respond quickly.
We cannot edit the sub trade information in the software directly whenever we come across or find errors.
Dave: Hi, my name's Dave. I'm the founder and principal at Watermark Business Partners. And with respect to BuilderTrend, I was sort of an administrator and user when advising a custom home builder through a transition. And our rating of five stars, or my rating of five stars, is largely based on the fact that I think this tool just has absolutely phenomenal capabilities. And I just wish the business that I was working with was making even more use of everything that's there because it's absolutely very, very strong and incredible potential. So BuilderTrend, the core need that I was solving with this business was the need to organize complex fulfillment with anywhere from 20 to 30 different subcontractors, milestone based billing, the need to organize and coordinate a complex supply chain on the product, so vendor sourcing side. And this was a solution that was badly, badly needed for this business. It's already had a big impact and I think there's even more to come. [inaudible 00:01:05] I think is perhaps overlooked and unappreciated as a really key, important value add that was a new beginning with BuilderTrend's launch for this business was the far superior and enhanced degree of accountability in the business. Whether that be with employees, with contractors, or the business itself to its customers. The ability to get everybody on the same page and have that same unified line of sight had a really big impact and drove results in a meaningful way. So as far as what I liked the least or saw as an area of opportunity was just honestly that there's so much there. I think there was a need for the business that I was working with to really prioritize for the greatest impact because as I said previously, there were really only scratching the surface with the platform's capabilities. And I think there's sometimes the potential to get lost in the weeds and lose the forest for the trees. So if anything they can do to help whittle it down to the core components and stage that implementation I think would be very, very helpful.
Wayne R: Hi, my name's Wayne. I'm the senior estimator for a general contractor. I would rate BuildingConnected at a four out of five. And for more reviews, quick below. Okay. Previously, we used Dropbox. We used to email individual subs for requests, for quotes. Very time consuming. We looked at what we were using currently and decided that the payback time for the time savings would be very short. Okay. It was fairly simple to get familiar with the software and start to utilize it in an efficient manner. I would say that if you're looking for a cost savings as far as time to invite subcontractors and suppliers to quote on your project, it is very beneficial to use this software.
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