# Compare Home Inspector Pro vs Inspection Support Network 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Home Inspector Pro and Inspection Support Network based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/70519-144012/Home-Inspector-Pro-vs-Inspection-Support-Network

---

# Home Inspector Pro vs Inspection Support Network Features and Cost Comparison

Last updated May 6th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Home Inspector ProInspection Support Network2/4 selected

[Home Inspector Pro](https://www.capterra.com/p/70519/Home-Inspector-Pro/)[4.5 (134)](https://www.capterra.com/p/70519/Home-Inspector-Pro/reviews/)

[Inspection Support Network](https://www.capterra.com/p/144012/Inspection-Support-Network/)[4.7 (328)](https://www.capterra.com/p/144012/Inspection-Support-Network/reviews/)

[## Home Inspector Pro](https://www.capterra.com/p/70519/Home-Inspector-Pro/)[4.5 (134)](https://www.capterra.com/p/70519/Home-Inspector-Pro/reviews/)

Starting Price

$74.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.3

Customer Service

4.6

Reviews Sentiment

SG

JB

ME

Based on [134 reviews](#user-reviews)

Positive

117

Neutral

9

Negative

8

[## Inspection Support Network](https://www.capterra.com/p/144012/Inspection-Support-Network/)[4.7 (328)](https://www.capterra.com/p/144012/Inspection-Support-Network/reviews/)

Starting Price

$3.75/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.5

Customer Service

4.7

Reviews Sentiment

Based on [328 reviews](#user-reviews)

Positive

310

Neutral

9

Negative

9

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## Summary

* * *

Features in Home Inspection Software

29 / 32

Only Home Inspector Pro

-   Freehand Sketch

Best performer

30 / 32

Only Inspection Support Network

-   AI Copilot
-   Generative AI

User satisfaction

User satisfaction

4.5

User reviews[134](https://www.capterra.com/p/70519/Home-Inspector-Pro/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.4

Customer support

4.6

User satisfaction

4.7

User reviews[328](https://www.capterra.com/p/144012/Inspection-Support-Network/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.5

Customer support

4.7

Price starts from

Price starts from

$74Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$3.75Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Home Inspectors, Commercial Inspectors,/ Mold Inspectors, Radon Inspectors

Best for

Home inspectors that want a great report writer plus comprehensive business management tools that help you manage your business more effectively and generate more money.

## User reviews

Pros & cons

SG

Stephen G.

Presisent

> "We were able to use tablets and merge reports doing team inspections and each upgrade was better and better. And his..."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7051572)

SS

Steve S.

Owner

> "There are a lot of features that are not necessarily organized like Adobe, Office or other software therefore can..."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7070717)

JB

Judson B.

Residential inspectors

> "Auto save and manually saved items are never lost, customer service excelent, when you call or chat with support..."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7058596)

SB

Scott B.

Vice President

> "It is not as intuitive as some options so the reports have redundant steps that are required making the reporting..."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7058759)

ME

Miguel E.

Inspector

> "From detailed reports to streamlined inspections, the system ensures that every aspect of my work is organized and..."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7053931)

JN

Joe N.

Owner and CEO

> "It is also difficult to add narratives, share templates, and the training still seems to be a little off for a..."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7053796)

ME

Miguel E.

Inspector

> "I also appreciate the ability to manage work orders directly within the platform, which saves time and reduces..."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7053931)

MZ

Mickey Z.

Owner

> "Cannot edit arrows / circles on photos after you save. If you want to erase an arrow you cannot."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7051835)

MS

Mandy S.

Professional Inspector

> "I like the templates such as the well organized Texas 7-6 form, and I like that it is easy to transfer data from..."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7051228)

RF

Robert F.

Inspector

> "Photo runaway when trying to rearranging photos in the damage panel, which is especially annoying."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7087912)

RP

Ronald P.

I am the Owner

> "Being able to upload reports into the desktop and finish proofreading and sorting photos is great."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7053916)

RF

Robert F.

Inspector

> "Not being able to move photos around within the 4 panel Photos Section"

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7087912)

ME

Miguel E.

Inspector

> "sensitive content hidden\] , in particular, has done an exceptional job leading the way—his dedication to improving..."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7053931)

MK

Mike K.

Owner

> "I am not able to update one template and broadcast the new template out tom my entire team."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7051049)

ME

Miguel E.

Inspector

> "In today’s world, where genuine service is increasingly rare, the team at Home Inspector Pro continues to deliver..."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7053931)

SS

Steve S.

Owner

> "The other issue I feel is the user interface when it comes to the cover page designer is very poor and frustrating..."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7070717)

RS

Richard S.

Owner

> "Got many compliments on my reports for their thoroughness and easy to read format with Great picture and Editing..."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7051073)

RC

Rob C.

Director

> "Operating a multi inspector firm as I did, I had issues maintaining the templates on multiple computers."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7051001)

ME

Miguel E.

Inspector

> "The software strikes the perfect balance between professional features and ease of use, making it accessible even..."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7053931)

RC

Ray C.

Inspector

> "Can’t add pictures to report without being connected to cell service."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7056814)

ME

Miguel E.

Inspector

> "Overall, Home Inspector Pro has become an indispensable tool in my business, combining reliability with innovation."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7053931)

MK

Martin K.

Home inspector

> "Some times the camera is blurry, this is a problem when you have to go back and retake pictures."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7054101)

RC

Rob C.

Director

> "I love the ability and opportunity that I have to customize my templates."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7051001)

DS

Daniel S.

Home Inspector

> "I know that we are able to fix these error but it seems there should not be any spelling errors in the app from the..."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7053962)

MS

Mandy S.

Professional Inspector

> "I can work the on-site data collection quickly and efficiently."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7051228)

RL

Rhonda L.

Home Inspector

> "The camera compatibility issue is the most frustrating, though."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7058742)

KG

Keri G.

Home Inspector

> "Ease of use for new and experienced home inspectors, excellent report generating features, available support almost..."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7060320)

TP

TJ P.

Home Inspector

> "This may eventually force me to change products if issues are not resolved. "

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7053918)

MD

Michael D.

Owner

> "I love the customizing aspect of the software and the available comments."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7053968)

RL

Rhonda L.

Home Inspector

> "The app camera and my iPhone don’t work well together."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7058742)

SB

Scott B.

Vice President

> "I'm still an active HIP user and hoping to refine and streamline the software to make my job faster."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7058759)

MS

Mandy S.

Professional Inspector

> "Cleaning the report back at home goes a litle slower than I would like."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7051228)

RC

Rob C.

Director

> "I like using HIP and know it is the right option for my operation."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7051001)

TP

TJ P.

Home Inspector

> "This may force me to switch to a different product if the issues continue."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7053918)

WS

William S.

Home Inspector

> "How customizable it is, the affordablility, and the ease of use once you get past the learning curve."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7051007)

RF

Robert F.

Inspector

> "The programmers obviously have never been inspectors out in the field, which led to a myriad of wide ranging issues."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7087912)

DS

Daniel S.

Home Inspector

> "I like the fact if you don't skip any section in the app."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7053962)

LT

Lawrence T.

Owner Operator

> "Not intuitive enough very cumbersome easy to make reporting errors, labor intensive."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7051005)

AC

Alan C.

Owner operator

> "Ease of use, quality reports the software is simple to use reports are easy to read and understand have a good..."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7051488)

DA

David A.

Owner

> "Time consuming steps required to complete a report."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7052468)

AM

Al M.

President

> "The reports are backed up and very accessible on line."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7051152)

RP

Ronald P.

I am the Owner

> "People make a difference; robots make me feel like a customer isn't important enough to talk to."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7053916)

AM

Al M.

President

> "It is reasonability priced and the on site storage is a great value."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7051152)

JB

Jay B.

President

> "Some features are not necessary for my usage."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7058518)

MK

Martin K.

Home inspector

> "Overall I am happy with the software and I must say the customer service is always ready to help me out when I need..."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7054101)

DU

Derrick U.

Franchise owner inspector

> "It’s very dismissive without any probing are attempted troubleshooting. "

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7057188)

TW

Tim W.

Home inspector

> "I love all of the customization that it offers."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7051662)

RL

Rhonda L.

Home Inspector

> "With the exception of the nice looking report, my overall experience using HIP has been frustrating."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7058742)

ME

Miguel E.

Inspector

> "What truly sets this company apart, however, is the outstanding customer support."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7053931)

CC

Casey C.

Owner

> "It was riddled with bugs."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7058784)

CG

Carl G.

Home inspector CMI instructor

> "Once research HIP and started using, it became easier."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7051495)

SG

Stephen G.

Presisent

> "We have never felt the need to change."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7051572)

ZH

Zach H.

Home inspector

> "I like the responsive customer support."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7052221)

EA

Eric A.

Owner

> "The cover page design portion is terrible, software keeps crashing/freezing up on the computer which makes me have..."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___3526732)

MD

Michael D.

Owner

> "I have used them now for several years and have had no problems that couldn’t be worked out quickly."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7053968)

JM

Joseph M.

Inspector

> "The 4 Point reports are often rejected by insurance companies because the reports look like a standard home..."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#SoftwareAdvice___3756284)

JB

Jay B.

President

> "Always helpful staff to aid me with any questions!!!"

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7058518)

SH

Steve H.

Home Inspector; Realtor; Settlement Agent

> "No refund policy (was told by one support tech that it was 30 days and another told me they actually don't have one..."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___3803748)

JN

Joe N.

Owner and CEO

> "It is very easy to do reports, send them quickly, good templates."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7053796)

JM

Joseph M.

Inspector

> "I’m tired of trying to explain to them that it’s ok. And now the Wind Mit software has changed to their version and..."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#SoftwareAdvice___3756284)

MK

Mike K.

Owner

> "The user interface is very intuitive."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7051049)

AR

Albert R.

Owner

> "So I am to blame. How do I fix it?"

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#SoftwareAdvice___3519123)

RP

Ronald P.

I am the Owner

> "The onboarding training was excellent, and in general, the support has been very helpful. "

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___7053916)

DM

David M.

Home inspector

> "Some small details aren't quite intuitive."

[See full review](https://www.capterra.com/p/70519/Home-Inspector-Pro/#Capterra___2462521)

[View Reviews](https://www.capterra.com/p/70519/Home-Inspector-Pro/reviews/)

SS

Steven S.

Owner Operator

> "It also since well with payments and skylight calendar for my wife"

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___6874076)

Aaron S.

Owner

> "Lack of integrated CRM functions like phone dialers, reminders, touch schedule for follow ups, etc."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___6874125)

Jad P.

President

> "The software makes billing, agreement signing and getting payments easy and seamless. "

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___6878197)

DT

Diana T.

Admin

> "The amount of bugs and issues that have been presented along the way, having to redirect myself to support taking my time..."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___6874917)

TM

Tom M.

Home Inspector

> "Reports are easy to view and send and follow up emails are great extra feature"

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___7069373)

BH

Brad H.

Home Inspector

> "I occasionally get concerned about ISN issues I read about in online posts, but I have yet to experience any of them..."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___6873833)

MM

Matthew M.

Home Inspector

> "We have been able to navigate it easily, and have had good response when we need to contact ISN with a question."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___6883266)

BN

Barry N.

Owner

> "I’ve had some issues with SMS usage and mass email usage…."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___6886550)

Neil S.

Owner

> "Overall, ISN has been great, support is great, the product is great, the tools for customer follow up and retention are..."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___6873681)

DS

Deric S.

Own

> "Once clients and agents set their inspection they are not able to make adjustments and have to call in anyways."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___6419297)

MM

Matthew M.

Home Inspector

> "I like the ease of creating the orders, and that everyone involved in the inspection is easily notified."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___6883266)

Andy A.

Certified Master Inspector

> "Realtors have a hard time accessing the report."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___6870079)

Walter L. W.

Home Inspection

> "The product is easy to customize and if I get stuck, ISN support team will come to my rescue."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___6869988)

KH

Kevin H.

Owner

> "Then we put money into an account with them for their silly fees and low and behold when we decided to quit their..."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___6408515)

Jad P.

President

> "Using the online chat or help or calling for help has always been quick and easy. "

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___6878197)

Neil S.

Owner

> "The massive price increase a couple years ago really bothered me."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___6873681)

AT

Alberto T.

Inspector

> "I like thats is easy to use, very friendly system, very detailed, have all the info and more and you always have that on..."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___6879674)

WH

William H.

BDC

> "Also when I pick a container in the email template maker I can't see what it looks like."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___4928642)

Jad P.

President

> "They have always helped me with any issue and told me how to make any changes I needed."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___6878197)

RF

Racole F.

Operations Manager

> "They also have a habit of pushing out updates on MONDAY!!! where there is pure chaos as nothing works right and we are..."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___4761242)

JG

Jessica G.

Operations Manager

> "It's easy to use and works well for my scheduling needs."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___6879711)

VR

Verified Reviewer

CEO

> "Some layers of data set up were very tedious."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___6018338)

Neil S.

Owner

> "It works and if used to it's fullest, it will generate income."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___6873681)

GD

Gary D.

Home and Property Inspector

> "It takes too many clicks to set the events I want for specific orders; pay at close has been annoying; Porch is a bad..."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___4739114)

BH

Brad H.

Home Inspector

> "It has been very reliable and still stands out as a great value for my money."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___6873833)

TM

Terry M.

INspector

> "The lack of photo annotation ability for the mobile app. "

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___4434776)

RB

Robby B.

Owner

> "Very prom on helping find issue and help a new customer"

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___6442327)

VV

Victoria V.

Experience Coordinator

> "My biggest issue is that there are some bugs that don’t seem to have a resolution, such as the issue we are having with..."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___3211212)

VR

Verified Reviewer

Home Inspector

> "They are very quick to respond with questions and help. "

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___6870089)

YC

Yolanda C.

Admin/Schedule Coordinator

> "Recent downtime/slowness caused delays in completing inspection requests."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___4767964)

RL

Robin L.

Office Manager

> "With the combination of containers and templates, we are able to communicate efficiently with our clients."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___4942261)

LT

Laura T.

Owner

> "In addition, we are not happy that because we don't use porch, we pay an exorbitant amount of money for a program that is..."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___4758974)

VR

Verified Reviewer

Home Inspector

> "It is also very affordable."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___6870089)

TU

Tammy U.

Owner

> "When an inspection cancels and we send the cancellation to buyers and agents there's not an option to send a cancellation..."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___3231801)

Andy A.

Certified Master Inspector

> "The support has been great."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___6870079)

TM

Terry M.

INspector

> "We have been unable to find a 3rd party app that will integrate with the mobile app."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___4434776)

Jad P.

President

> "They have always been very easy to work with. "

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___6878197)

DR

Daisy R.

Co-owner

> "We perform a lot of inspections for listing agents and when inputting that info into the system, makes for an unpleasant..."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___3208818)

MR

Mbonjo R.

Network Engineer

> "The best of the features which make me love ISN is because of the level of communication in the software that is it uses..."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___4625656)

LT

Laura T.

Owner

> "It has become increasingly more difficult to use with longer lag times, and days we just can't even log in."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___4758974)

RW

Reginald W.

Home Inspector

> "The report features are very thorough and Tech support is very responsive and knowledgeable and quickly resolves issues."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___6074666)

CM

Cathy M.

Senior Office Manager

> "Paying for cancled inspections as this is a loss of revenue for the company."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___4758950)

MM

Melpo M.

Director of Operations

> "Great all in one tool - perfect for email communications, reminders, SMS texting, managing our work flow and communication..."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___4749130)

NW

Nick W.

Home inspector

> "Porch is a clear example of this and amazed with all the backlash and hate mail you guys have gotten that someone didn't..."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___4739201)

SP

Susan P.

Office Manager

> "ISN has made my job so much easier especially when we have out-of-town clients with electronic signatures on our..."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___4742925)

RM

Rick M.

Owner

> "The 150% increase to add weekend customer service and a mobile app is absolutely no value to my company, nor to other..."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___3211681)

RF

Racole F.

Operations Manager

> "The automation and high level of tracking for individual orders and to the company as a whole have been the best features."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___4761242)

CF

Chip F.

Inspector

> "I don't have the business capacity as a sole proprietor to learn and to use everything ISN offers."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___4754349)

VR

Verified Reviewer

CEO

> "Multiple platforms, integrates well with other software that we use."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___6018338)

AT

Amanda T.

Business Manager

> "Also the mobile website and mobile app are lacking."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___4742167)

LS

Leon S.

Owner

> "Also the great tech support is valuable"

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___6618017)

YC

Yolanda C.

Admin/Schedule Coordinator

> "Doesn’t happen often, but when it does, it really impacts my productivity and client satisfaction."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___4767964)

RM

Ruben M.

Inspector

> "It automatically sends reports, asks for payment and signatures, and it is easily customizable."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___3702754)

DT

Darren T.

Home Inspector

> "The calendar when viewed on mobile phone is enough to drive you insane with it constantly switching to a single day..."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___3226619)

CL

Charles L.

President

> "Some features like limiting second appointments within a few miles of the first inspection is a great option (when it..."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___3545638)

LT

Laura T.

Owner

> "We are concerned about our client data and do not want it shared with anyone."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___4758974)

RB

Rick B.

Home Inspector

> "I also like the flex fund option."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___5089900)

WP

William P.

Home inspector

> "Desktop version is kind of cluttered at times."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___4749788)

SB

Sara B.

Home Inspector

> "So many levels to this program that will help connect and track my home inspection business."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___4759100)

RH

Robert H.

Owner

> "They refuse to add simple features that we request such as a provision to integrate Square payments and my preferred..."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___3231746)

LN

Lori N.

Office Manager

> "This software supports the user from first client contact throughout the entire scheduling process, to report/product..."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___3226735)

VS

Victoria S.

Lead Client Care Coordinator

> "Sometimes it is laggy or slow for no reason."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___4739181)

CS

Carl S.

Inspector

> "It has a lot of features and is customizable for my business the way I want to have it set up. "

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___4749629)

CP

Celia P.

Office Manager

> "Also, the search feature drop box gets in the way of seeing what you have searched for, ie, home addresses."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___3216520)

AT

Amanda T.

Business Manager

> "Reporting options to pull data makes it easy to track growth for meeting goals."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___4742167)

RW

Roy W.

Home Inspector

> "Not able to add multiple inspections to the same customers file without adding as attachments. "

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___3212651)

RH

Renee H.

Owners/Inspectors

> "Honestly, It's the first and only one we've used. But we like the scheduling, automatic notices and reporting features..."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___4740904)

CL

Charles L.

President

> "The system is very buggy and the administrators don't seem to care."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___3545638)

CS

Carl S.

Inspector

> "Any time I have had a question, it has been addressed quickly and the help technicians have walked me through the solution..."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___4749629)

LT

Laura T.

Owner

> "I do not like how slow it is now and how hard it is to even get it to open."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___4758974)

RB

Ryan B.

home inspector

> "Ive had isn since january 2016 and its been good to keep things tracked and pull up old jobs if needed on the fly."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___4759370)

MD

Mike D.

General Manager

> "Changing from Inspection Types to Services, with agreements and types, became too time consuming to integrate. "

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___3230033)

LT

Laura T.

Owner

> "I like being able to pull reports for inspectors to help with payroll."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___4758974)

JM

Jonathan M.

CEO

> "Crew worked on for a day or so and closed the order..too bad for me I guess."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___3569088)

MS

Matthew S.

owner

> "It's made running my home inspection business much easier due to much of the correspondence with my client, their Realtor,..."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___3208878)

DS

David S.

Professional Home Inspector/Owner

> "The inspection package set up and correlation to users is not as user-friendly as it could be for clients or the users."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___3225452)

MD

Michelle D.

Ops Manager

> "Felxible, adaptable & consistent - Able to integrate with Google, Quickbooks, and other outside platforms - Auto features..."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___3208745)

WB

William B.

Managing Member

> "Poor customer call center, poor tech support. "

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___4767528)

RL

Russell L.

Owner / Inspector

> "Flexibility in email templates and mass mailings are great"

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___4763841)

Heather C.

Office Manager

> "Overall ISN had a great staff, but the \[sensitive content hidden\] made a bad decision in letting it be bought by Porch."

[See full review](https://www.capterra.com/p/144012/Inspection-Support-Network/#Capterra___4739138)

[View Reviews](https://www.capterra.com/p/144012/Inspection-Support-Network/reviews/)

## User interface

4.50 (134)

4.71 (328)

### Features

Home Inspector Pro

29/32

-   Activity Dashboard
-   Add & Edit Photos
-   AI Copilot
-   Alerts/Notifications
-   Audit Management
-   Comment Library
-   Commercial Inspections
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Dispatch Management
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Forms Management
-   Freehand Sketch
-   Generative AI
-   GPS
-   Mobile App
-   Offline Access
-   Payment Processing
-   Real-Time Data
-   Repair Estimates
-   Report Summary
-   Residential Inspections
-   Task Scheduling
-   Templates
-   Third-Party Integrations
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/70519/Home-Inspector-Pro/#features)

Inspection Support Network

Top features

30/32

-   Activity Dashboard
-   Add & Edit Photos
-   AI Copilot
-   Alerts/Notifications
-   Audit Management
-   Comment Library
-   Commercial Inspections
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Dispatch Management
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Forms Management
-   Freehand Sketch
-   Generative AI
-   GPS
-   Mobile App
-   Offline Access
-   Payment Processing
-   Real-Time Data
-   Repair Estimates
-   Report Summary
-   Residential Inspections
-   Task Scheduling
-   Templates
-   Third-Party Integrations
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/144012/Inspection-Support-Network/#features)

### Recognition

No recognitions have been awarded to Home Inspector Pro

Inspection Support Network is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Home Inspector Pro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Inspection Support Network

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Home Inspector Pro

-   By Porch Group
-   Located in United States
-   Founded in 2002

Inspection Support Network

-   By Porch Group
-   Located in United States
-   Founded in 2002

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Contact vendor for pricing

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