Applied Epic vs PHOTO iD: Which is a better fit?

Our president loves the sales pipeline. It gives him the opportunity to visually SEE what the sales people are doing on a weekly basis which he loves.

Some of the functions are irreversible and at times that can be infuriating. Especially when upstaging to submitted status.

Daniel D

Account Services Representative

I like how robust the software is in organizing client policy information, documents, and the numerous integrations it has with IVANS and insurance carriers which are useful for marketing business.

The Inability to unattach certain attachments incase they were done by mistake or are incorrect. As well as the inability to edit details of certain processed work lines.

Ingrid I

Insurance Doctor

Licenses, regulations, even outstanding fees appear. Amazing for my everyday work.

We were forced to use this software by insurance company. There is no value to agents, only expense.

My favorite thing about EPIC is the marketing platform. I love that you can tailor each submission for each carrier.

Hard to learn, clunky user interface, limited viewing options.

I absolutey love it I think it’s user friendly and awesome for the price.

By far the most infuriating is the utter lack of communication from their support department, despite constant assurances of a call back.

The ability to add/edit captions to inspection photos is very helpful.

Trouble with syncing and limited data storage when internet is not available.

Mostly great, with a few recommended improvements.

You have to reorganize the slides which is a massive pain.

I love the dictation feature so you can label your photos as you are taking them.

I hate that the server does not utilize the abilities of my phone camera. Only 2x zoom and no wide angel zoom.