---
title: "Compare Applied Epic vs HawkSoft CMS 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Applied Epic and HawkSoft CMS based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/70671-79412/Applied-Epic-vs-HawkSoft-CMS"
page_type: "comparison"
language: "en"
publication_date: "2026-09-30"
---

# Applied Epic vs HawkSoft CMS Features and Cost Comparison

Last updated September 30th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Applied EpicHawkSoft CMS2/4 selected

[Applied Epic](https://www.capterra.com/p/70671/Applied-Epic/)[4.2 (142)](https://www.capterra.com/p/70671/Applied-Epic/reviews/)

[HawkSoft CMS](https://www.capterra.com/p/79412/HawkSoft-CMS/)[4.5 (64)](https://www.capterra.com/p/79412/HawkSoft-CMS/reviews/)

[## Applied Epic](https://www.capterra.com/p/70671/Applied-Epic/)[4.2 (142)](https://www.capterra.com/p/70671/Applied-Epic/reviews/)

Starting Price

$1000.00one time

Value-for-Money

3.7

Functionality

4.1

Ease of Use

3.9

Customer Service

4.2

Reviews Sentiment

LB

Based on [142 reviews](#user-reviews)

Positive

114

Neutral

16

Negative

12

[## HawkSoft CMS](https://www.capterra.com/p/79412/HawkSoft-CMS/)[4.5 (64)](https://www.capterra.com/p/79412/HawkSoft-CMS/reviews/)

Starting Price

$250.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.3

Customer Service

4.6

Reviews Sentiment

Based on [64 reviews](#user-reviews)

Positive

58

Neutral

2

Negative

4

## Summary

* * *

Features in Insurance Software

Best performer

43 / 50

Only Applied Epic

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration

14 / 50

User satisfaction

User satisfaction

4.2

User reviews[142](https://www.capterra.com/p/70671/Applied-Epic/reviews/)

Ease of use

3.9

Functionality

4.1

Value for money

3.7

Customer support

4.2

User satisfaction

4.5

User reviews[64](https://www.capterra.com/p/79412/HawkSoft-CMS/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.3

Customer support

4.6

Price starts from

Price starts from

$1000One Time

-   Free version
-   Free trial

Price starts from

$250Per Month

-   Free version
-   Free trial

Best for

Best for

Applied Epic® is best for mid-market to enterprise agencies that need to manage the customer lifecycle across all lines of business and staff.

Best for

HawkSoft is for Commercial and Personal Lines agencies who value a meaningful, long-term relationship with a privately-owned company that delivers exceptional value in their management system.

## User reviews

Pros & cons

LB

Laura B.

Senior Account Manager

> "Creating task, digital marketing to clients and client based applications, really brings a new level of customer..."

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___7070473)

LB

Laura B.

Senior Account Manager

> "Losing document writer when we went to the web base version was unfortunate. "

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___7070473)

LB

Laura B.

Senior Account Manager

> "Definitely more efficient for big business that have in house staff working of configuration. When the..."

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___7070473)

CG

Cody G.

IT

> "Hung up on multiple times with no follow up calls"

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#SoftwareAdvice___6697506)

AM

Amanda M.

Account Manager

> "The activities are a huge perk for reminders and tasks."

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___6651484)

Daniel A.

Account Services Representative

> "However, from a technical standpoint, the software is not as streamlined as it could be which causes many..."

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___4500529)

Tammy S.

Transportation Dept Customer Service Manager

> "Having user friendly access to all information in one place."

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___6710890)

MG

Mark G.

Agent

> "It will waste your agency time, not save it."

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___6187769)

AI

Aleksandar I.

CSR

> "We have all the documents needed in the platform, it was very easy to find them, dowload, upload etc."

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___5100424)

JS

Jason S.

Owner

> "It is not user friendly, and very time consuming."

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#SoftwareAdvice___6215754)

AM

Amanda M.

Account Manager

> "Epic is extremely easy to use, making it the most user friendly system to use."

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___6651484)

NC

Nick C.

Commercial Client Associate

> "The transaction screen seems overly complicated and functions such as adjusting transaction types after creating..."

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___2865748)

JC

Janet C.

Account Manager

> "If you were using a different software as far as transitioning over was very easy. "

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___6118325)

CH

Colle H.

Marketing manager

> "It was not the most friendly for the sales process when it came to wanting to quickly go through your work flow."

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___2496722)

JC

Janet C.

Account Manager

> "There are a lot of features that EPIC has. "

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___6118325)

DM

Danielle M.

admin/manager

> "There was so much set up to go through and it was a process that took more time than anything."

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___2792917)

GF

Gretchen F.

CSR

> "I liked how you could quote and existing client from their home screen just by a click of a tab"

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___4029282)

JS

Jason S.

Owner

> "It is not user friendly, and very time consuming."

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#SoftwareAdvice___6215754)

[View Reviews](https://www.capterra.com/p/70671/Applied-Epic/reviews/)

GF

Gretchen F.

CSR

> "Hawksoft makes it easy to find clients and manage other items the clients need all in one place and is user..."

[See full review](https://www.capterra.com/p/79412/HawkSoft-CMS/#Capterra___4029259)

VR

Verified Reviewer

Support Technician

> "Also logon for HawkSoft CMS and Parallels was completely seperate so that made it confusing for our users at times."

[See full review](https://www.capterra.com/p/79412/HawkSoft-CMS/#Capterra___2982220)

TC

Tannya C.

mgr

> "Overall, Hawksoft is a good client management system"

[See full review](https://www.capterra.com/p/79412/HawkSoft-CMS/#Capterra___6081477)

VR

Verified Reviewer

Owner

> "Lots of features are missing and are added based on fees."

[See full review](https://www.capterra.com/p/79412/HawkSoft-CMS/#Capterra___2878923)

JB

James B.

President

> "The program is amazing, it works for our commercial, personal lines and they are growing with partners that help us..."

[See full review](https://www.capterra.com/p/79412/HawkSoft-CMS/#Capterra___3537913)

VR

Verified Reviewer

Support Technician

> "Also logon for HawkSoft CMS and Parallels was completely seperate so that made it confusing for our users at times."

[See full review](https://www.capterra.com/p/79412/HawkSoft-CMS/#Capterra___2982220)

[View Reviews](https://www.capterra.com/p/79412/HawkSoft-CMS/reviews/)

## User interface

4.18 (142)

[HawkSoft CMS](https://www.capterra.com/p/79412/HawkSoft-CMS/)

4.45 (64)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Applied Epic

Top features

43/50

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Claims Management
-   Client Management
-   Client Portal
-   Commission Calculations
-   Commission Management
-   Commissions
-   Configurable Workflow
-   Contact Database
-   Contact Management
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Document Management
-   Document Storage
-   Document Templates
-   Electronic Signatures
-   Email Integration
-   Email Management
-   Email Marketing
-   Forms Management
-   Generative AI
-   Insurance Policy Management
-   Insurance Rating
-   Invoice Management
-   Invoicing & Receipts
-   Lead Management
-   Life & Health
-   Monitoring
-   Payment Processing
-   Pipeline Management
-   Policy Management
-   Property & Casualty
-   Quotes/Estimates
-   Real-Time Reporting
-   Referral Tracking
-   Reminders
-   Reporting & Statistics
-   Risk Assessment

[See all features](https://www.capterra.com/p/70671/Applied-Epic/#features)

HawkSoft CMS

14/50

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Claims Management
-   Client Management
-   Client Portal
-   Commission Calculations
-   Commission Management
-   Commissions
-   Configurable Workflow
-   Contact Database
-   Contact Management
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Document Management
-   Document Storage
-   Document Templates
-   Electronic Signatures
-   Email Integration
-   Email Management
-   Email Marketing
-   Forms Management
-   Generative AI
-   Insurance Policy Management
-   Insurance Rating
-   Invoice Management
-   Invoicing & Receipts
-   Lead Management
-   Life & Health
-   Monitoring
-   Payment Processing
-   Pipeline Management
-   Policy Management
-   Property & Casualty
-   Quotes/Estimates
-   Real-Time Reporting
-   Referral Tracking
-   Reminders
-   Reporting & Statistics
-   Risk Assessment

[See all features](https://www.capterra.com/p/79412/HawkSoft-CMS/#features)

### Recognition

No recognitions have been awarded to Applied Epic

No recognitions have been awarded to HawkSoft CMS

### Deployment & support

Applied Epic

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

HawkSoft CMS

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Applied Epic

-   By Applied Systems
-   Located in United States
-   Founded in 2016

HawkSoft CMS

-   By HawkSoft
-   Located in United States
-   Founded in 1995

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