# Compare Applied Epic vs HawkSoft CMS 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Applied Epic and HawkSoft CMS based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/70671-79412/Applied-Epic-vs-HawkSoft-CMS

---

# Applied Epic vs HawkSoft CMS Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Applied EpicHawkSoft CMS2/4 selected

[Applied Epic](https://www.capterra.com/p/70671/Applied-Epic/)[4.2 (141)](https://www.capterra.com/p/70671/Applied-Epic/reviews/)

[HawkSoft CMS](https://www.capterra.com/p/79412/HawkSoft-CMS/)[4.5 (64)](https://www.capterra.com/p/79412/HawkSoft-CMS/reviews/)

[## Applied Epic](https://www.capterra.com/p/70671/Applied-Epic/)[4.2 (141)](https://www.capterra.com/p/70671/Applied-Epic/reviews/)

Starting Price

$1000.00one time

Value-for-Money

3.7

Functionality

4.1

Ease of Use

3.8

Customer Service

4.2

Reviews Sentiment

LB

Based on [141 reviews](#user-reviews)

Positive

113

Neutral

16

Negative

12

[## HawkSoft CMS](https://www.capterra.com/p/79412/HawkSoft-CMS/)[4.5 (64)](https://www.capterra.com/p/79412/HawkSoft-CMS/reviews/)

Starting Price

$250.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.3

Customer Service

4.6

Reviews Sentiment

Based on [64 reviews](#user-reviews)

Positive

58

Neutral

2

Negative

4

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## Summary

* * *

Features in Insurance Software

Best performer

48 / 50

Only Applied Epic

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard

14 / 50

User satisfaction

User satisfaction

4.2

User reviews[141](https://www.capterra.com/p/70671/Applied-Epic/reviews/)

Ease of use

3.8

Functionality

4.1

Value for money

3.7

Customer support

4.2

User satisfaction

4.5

User reviews[64](https://www.capterra.com/p/79412/HawkSoft-CMS/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.3

Customer support

4.6

Price starts from

Price starts from

$1000One Time

-   Free version
-   Free trial

Price starts from

$250Per Month

-   Free version
-   Free trial

Best for

Best for

Applied Epic® is best for mid-market to enterprise agencies that need to manage the customer lifecycle across all lines of business and staff.

Best for

HawkSoft is for Commercial and Personal Lines agencies who value a meaningful, long-term relationship with a privately-owned company that delivers exceptional value in their management system.

## User reviews

Pros & cons

LB

Laura B.

Senior Account Manager

> "Creating task, digital marketing to clients and client based applications, really brings a new level of..."

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___7070473)

LB

Laura B.

Senior Account Manager

> "Losing document writer when we went to the web base version was unfortunate. "

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___7070473)

LB

Laura B.

Senior Account Manager

> "Definitely more efficient for big business that have in house staff working of configuration. When..."

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___7070473)

CG

Cody G.

IT

> "Hung up on multiple times with no follow up calls"

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#SoftwareAdvice___6697506)

AM

Amanda M.

Account Manager

> "The activities are a huge perk for reminders and tasks."

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___6651484)

Daniel A.

Account Services Representative

> "However, from a technical standpoint, the software is not as streamlined as it could be which causes..."

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___4500529)

Tammy S.

Transportation Dept Customer Service Manager

> "Having user friendly access to all information in one place."

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___6710890)

MG

Mark G.

Agent

> "It will waste your agency time, not save it."

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___6187769)

AI

Aleksandar I.

CSR

> "We have all the documents needed in the platform, it was very easy to find them, dowload, upload etc."

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___5100424)

NC

Nick C.

Commercial Client Associate

> "The transaction screen seems overly complicated and functions such as adjusting transaction types after..."

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___2865748)

AM

Amanda M.

Account Manager

> "Epic is extremely easy to use, making it the most user friendly system to use."

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___6651484)

JS

Jason S.

Owner

> "It is not user friendly, and very time consuming."

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#SoftwareAdvice___6215754)

JC

Janet C.

Account Manager

> "If you were using a different software as far as transitioning over was very easy. "

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___6118325)

VR

Verified Reviewer

President

> "Customer service has been exceptional but the quality of the product is poor and it is likely that we..."

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#GetApp___2227542)

JC

Janet C.

Account Manager

> "There are a lot of features that EPIC has. "

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___6118325)

KT

Kathryn T.

Commercial Account Manager

> "Mapping of data fields to proposal is absurdly constructed."

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___2426980)

NB

Nichole B.

Agency Business Consultant

> "It allows for ease of use, tracking the client and their needs, as compared to paper and pencil."

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___3984673)

CH

Colle H.

Marketing manager

> "It was not the most friendly for the sales process when it came to wanting to quickly go through your..."

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___2496722)

GF

Gretchen F.

CSR

> "I liked how you could quote and existing client from their home screen just by a click of a tab"

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___4029282)

DM

Danielle M.

admin/manager

> "There was so much set up to go through and it was a process that took more time than anything."

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___2792917)

RB

Rebecca B.

Insurance Advisor

> "I love that this software will allow you to set up your entire days to do list on the front screen."

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___2897841)

KT

Kathryn T.

Commercial Account Manager

> "Marketing module is absurdly combersome."

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___2426980)

NB

Nichole B.

Agency Business Consultant

> "Makes life as an agent so much simpler."

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___3984673)

KT

Kathryn T.

Commercial Account Manager

> "Horrific learning curve for new users. "

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___2426980)

GF

Gretchen F.

CSR

> "Requoting a client was easy to do"

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___4029282)

KT

Kathryn T.

Commercial Account Manager

> "quality poor."

[See full review](https://www.capterra.com/p/70671/Applied-Epic/#Capterra___2426980)

[View Reviews](https://www.capterra.com/p/70671/Applied-Epic/reviews/)

JB

James B.

President

> "The program is amazing, it works for our commercial, personal lines and they are growing with partners that help us automate."

[See full review](https://www.capterra.com/p/79412/HawkSoft-CMS/#Capterra___3537913)

VR

Verified Reviewer

Support Technician

> "Also logon for HawkSoft CMS and Parallels was completely seperate so that made it confusing for our users at times."

[See full review](https://www.capterra.com/p/79412/HawkSoft-CMS/#Capterra___2982220)

GF

Gretchen F.

CSR

> "Hawksoft makes it easy to find clients and manage other items the clients need all in one place and is user friendly."

[See full review](https://www.capterra.com/p/79412/HawkSoft-CMS/#Capterra___4029259)

VR

Verified Reviewer

Owner

> "Lots of features are missing and are added based on fees."

[See full review](https://www.capterra.com/p/79412/HawkSoft-CMS/#Capterra___2878923)

TC

Tannya C.

mgr

> "Overall, Hawksoft is a good client management system"

[See full review](https://www.capterra.com/p/79412/HawkSoft-CMS/#Capterra___6081477)

MW

Michael W.

Agent & Manager

> "It is a constant battle and with what we do and how important the system is to our minute by minute workflow, the instability..."

[See full review](https://www.capterra.com/p/79412/HawkSoft-CMS/#SoftwareAdvice___2293118)

VR

Verified Reviewer

Owner

> "Accessing to customer files and notes on the fly makes handing customers easy."

[See full review](https://www.capterra.com/p/79412/HawkSoft-CMS/#Capterra___2878923)

MW

Michael W.

Agent & Manager

> "Notes entered can be dropped/lost without notice with relative frequency, and when notes are absolutely essential to what we do,..."

[See full review](https://www.capterra.com/p/79412/HawkSoft-CMS/#SoftwareAdvice___2293118)

[View Reviews](https://www.capterra.com/p/79412/HawkSoft-CMS/reviews/)

## User interface

4.17 (141)

[HawkSoft CMS](https://www.capterra.com/p/79412/HawkSoft-CMS/)

4.45 (64)

## Connect with a Capterra advisor for a free 15-minute consultation

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### Features

Applied Epic

Top features

48/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Claims Management
-   Client Management
-   Client Portal
-   Commission Calculations
-   Commission Management
-   Configurable Workflow
-   Contact Database
-   Contact Management
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Document Management
-   Document Storage
-   Document Templates
-   Email Management
-   Email Marketing
-   Forms Management
-   Generative AI
-   Insurance Policy Management
-   Insurance Rating
-   Invoice Management
-   Lead Management
-   Life & Health
-   Monitoring
-   Pipeline Management
-   Policy Management
-   Property & Casualty
-   Quotes/Estimates
-   Real-Time Reporting
-   Referral Tracking
-   Reminders
-   Reporting & Statistics
-   Risk Assessment
-   Search/Filter
-   Self Service Portal
-   SSL Security
-   Status Tracking
-   Task Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/70671/Applied-Epic/#features)

HawkSoft CMS

14/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Claims Management
-   Client Management
-   Client Portal
-   Commission Calculations
-   Commission Management
-   Configurable Workflow
-   Contact Database
-   Contact Management
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Document Management
-   Document Storage
-   Document Templates
-   Email Management
-   Email Marketing
-   Forms Management
-   Generative AI
-   Insurance Policy Management
-   Insurance Rating
-   Invoice Management
-   Lead Management
-   Life & Health
-   Monitoring
-   Pipeline Management
-   Policy Management
-   Property & Casualty
-   Quotes/Estimates
-   Real-Time Reporting
-   Referral Tracking
-   Reminders
-   Reporting & Statistics
-   Risk Assessment
-   Search/Filter
-   Self Service Portal
-   SSL Security
-   Status Tracking
-   Task Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/79412/HawkSoft-CMS/#features)

### Recognition

No recognitions have been awarded to Applied Epic

No recognitions have been awarded to HawkSoft CMS

### Deployment & support

Applied Epic

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

HawkSoft CMS

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Applied Epic

-   By Applied Systems
-   Located in United States
-   Founded in 2016

HawkSoft CMS

-   By HawkSoft
-   Located in United States
-   Founded in 1995

## Popular Comparisons

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