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Helps businesses in the transportation industry reduce distribution costs, decreasing routing time, and improving customer service.
Fleet Management Field Services Local Fleets
The website has some helpful resources, and the singular time I reached out for assistance the process was smoother than expected and I was pleased with their help.
Customer service was extremely poor!!!! DO NOT PURCHASE VERY POOR PROBLEMS WITH UNITS AND SUPPORT.
Omnitracs is very attentive and customer service is excellent. When you are on the road and run into any issues they are quick to help and correct.
Update failures cause workflow issues: If 2-3 updates fail, the workflow tends to get stuck, causing delays.
Great customer service and response time. Backoffice is very user friendly as well as the systems themselves for our drivers.
The user experience is awful. There was very little guidance with setting up our system for our usage.
Once you get everything set up like you want it is very useful in your everyday mission.
The implementation is horrible. They have not gotten our system working yet.
A great api with very responsive servers which make integration a simple excercise. The breadcrumbs sliding time scale is great and the distance travelled by each vehicle.
I contacted the company sent device to them they sent it back with a new cord to charge but there was no change.
Good accurate tracking and vehicle information. The sections we use is simple and easy to use however I feel there is so much more that we can and should be utilising.
Customer service, had a hard time getting some one to call us back about issues.
We liked the fact that we will be able to pull our IFTA reporting much more quickly. We also likes the features this system had for the drivers.
Advanced warning system or notifications rather than self discovery could avoid frustrations. I would like to see more regular release of updates and improvements.
Excellent Implementation Support. Custom Features to meet Business Requirements.
Glitchy, more often than I like and most often when we go to use critical functions we find devices or software are failing us.
Omnitracs
The Rand Platform
Top FeaturesOmnitracs
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The Rand Platform
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