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SpotOn is a fully-integrated restaurant and retail management system empowering businesses of all sizes with digital tools supported by personal service at a fair price.
PayJunction offers the most functionality to multi-store, multi-location businesses.
I truly appreciate [sensitive content hidden] helping me solve issues quickly than any other person I talked to. She provided excellent customer service.
Constantly having issues and error warnings. We had to try different downloads and programs and still had issues.
Not only a great POS for restaurants but SpotOn has the most competitive merchant processing rates in the business. Support infrastructure is the best i've ever seen.
So its more of an inconvenience, in order for my phone to ping for a an override I must logged on, so it becomes a slight issue.
Effective and in point and has tons of options for my restaurant, customer service is outstanding, back up router is a huge plus when the Internet goes down you can still be able to operate.
This definitely needs fixed. There is a back up Internet that can be used but won’t turn on unless there is no connection at all.
The reporting capability is great on the website. The customer service from salesperson to installer/trainer has been great.
Always say they will call right back and i have to call 3 or 4 times on same issue before someone solves the problem.
It is a great product and they do a great job supporting it. The staff are friendly and professional and always resolve my problems quickly.
Inability to make PIN or debit purchases; runs transactions as credit only which results in higher costs for the company and customers are confused by it.
Our experience as very good. Their prices was good in comparison to other merchant processors.
When you use the "find" function, the site option does not default to the user, but rather where the card was last charged.
The ease of use of the program is great. My staff is very pleased with the ability to refund right from the transaction.
I do not like being charged $35 fee if my monthly transactions are under 10K.
The ability to do payment plans with our clients and either debit a checking account or charge a credit card really helps us manage our accounts better. I also love not having slips with signatures.
I DO NOT like being charged if I process less than 10K a month.
Nathan H.: My name is Nathan. I'm an online counselor and I give PayJunction a five out of five. For more videos like this, click below. Before PayJunction, I was using a Square, and Square worked out good because my numbers were a lot lower and it was just a flat rate but my company just grew to the size where it just made sense to be able to switch over to PayJunction. I did look at some other companies, don't specifically remember their names, but this one just had the best rate for me given the size of my company and so I chose PayJunction instead. I chose PayJunction really for financial reasons because the other company that I was with, it just costs more at the end of the month just to run things through them and so they were able to work with me and compare the rates that I had and be able to beat the rates that I had previously, so they did good at working with me on that. It was easy to just put all the cards on. Of course, it took time to manually input all the cards and everything, but once I had it on the system, it's very easy just to maneuver through the system. So set up definitely took some time, but once clients were on there and their cards were on, I was able to save it and was... They were able just to teach me how to use the system in a user-friendly manner, so very simple. I think the big advice that I would give is just make sure that you just connect with the reps at PayJunction. If there's something you're wanting the system to do, just to go ahead and directly ask them, kind of what you're needing and see if the system is able to do that or around about way of doing it. So when I was able to do that, they were just very helpful to help me move through the process and get the things that I was trying to get accomplished. They helped quite a bit.
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