# Compare Shift4 vs WeTravel 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Shift4 and WeTravel based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/70936-163474/Shift4-vs-WeTravel --- # Shift4 vs WeTravel Features and Cost Comparison Last updated June 25th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Shift4WeTravel2/4 selected [Shift4](https://www.capterra.com/p/70936/Shift4/)[3.5 (114)](https://www.capterra.com/p/70936/Shift4/reviews/) [WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.8 (525)](https://www.capterra.com/p/163474/WeTravel/reviews/) [## Shift4](https://www.capterra.com/p/70936/Shift4/)[3.5 (114)](https://www.capterra.com/p/70936/Shift4/reviews/) Starting Price Contact vendor Value-for-Money 3.5 Functionality 3.7 Ease of Use 3.8 Customer Service 3.4 Reviews Sentiment SB Based on [114 reviews](#user-reviews) Positive 70 Neutral 3 Negative 41 [## WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.8 (525)](https://www.capterra.com/p/163474/WeTravel/reviews/) Starting Price $79.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.7 Customer Service 4.8 Reviews Sentiment Based on [525 reviews](#user-reviews) Positive 511 Neutral 4 Negative 10 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Not enough reviews Feature ratings Data Security 5.0 Online Payments 1.5 Payment Fraud Prevention NA Debit/Credit Card Processing 2.2 Expense Tracking NA 82%Fit High performer Feature ratings Data Security 4.8 Online Payments 4.8 Payment Fraud Prevention 4.7 Debit/Credit Card Processing 4.6 Expense Tracking 3.8 User satisfaction User satisfaction 3.5 User reviews[114](https://www.capterra.com/p/70936/Shift4/reviews/) Ease of use 3.8 Functionality 3.7 Value for money 3.5 Customer support 3.4 User satisfaction 4.8 User reviews[525](https://www.capterra.com/p/163474/WeTravel/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.7 Customer support 4.8 Price starts from Price starts from \-- - Free version - Free trial Price starts from $79Per Month - Free version - Free trial Best for Best for Shift4 provides end-to-end payment processing solutions for Food & Beverage, Hospitality, Sports & Entertainment Venues, eCommerce, Casinos & Gaming, Retail, and Specialty merchants. Best for More than 10,000 travel businesses trust WeTravel’s platform to power their operations, from tour operators to destination management companies to travel advisors to wellness retreat leaders. ## User reviews Pros & cons VR Verified Reviewer Manager > "Not yet started, working on menu and modifiers, will be back soon to update my review , hoping they add..." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6881164) CB Cody B. Owner > "The service is absolutely atrocious, we went hard down 3+ times in a 6 month period (meaning we could not..." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___7093514) SF SYLVAIN F. GM > "We have been customer with POS touch and Shift4 for about 10 years. When we switch to an other provider for..." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6852860) JL Jasper L. Owner > "We sent multiple formal notices by letter, email, and phone to close the account. Despite this, they..." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___7036274) ZB Zach B. Bartender > "The fact that we can take every form of payment and it’s an extreme update from our pos that ran on windows..." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___5080749) HM Hussain M. Manager > "very bad and when we closed our business, they did not want to cut the account, and they keep sending us..." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___7083709) AR ANDRES R. Systems Administrator > "For the most part it's a great product, issues are very rare and when they come up it's easy to fix." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6805798) HM Hussain M. Manager > "not much, they are bad at customer delivery and also the system so complicated and not very friendly" [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___7083709) OB Oluwatoyin B. Owner > "I also like how it prints receipts for the customers and has a loyalty program." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6290589) JL Jasper L. Owner > "We’ve documented over 30 instances where we had to call in, escalate to senior managers, and yet never..." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___7036274) RG Roberto G. CEO > "This has significantly improved the efficiency of our operations and reduced wait times for customers. Plus,..." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4882579) JL Jasper L. Owner > "We explicitly informed them they were not authorized to bill our account and were forced to issue a STOP..." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___7036274) JP Joe P. Owner > "Initally they were great, and setup was simple, the rates looked good." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6555321) JP Joe P. Owner > "They were great at first, then when it came time to close the account, suddenly no one would respond, they..." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6555321) MR Milton R. Owner > "The standout aspect of Shift4 POS at Rico's Chicken is its comprehensive functionality." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6151209) VR Verified Reviewer Integration Specialist > "Poor customer service with bad technology for transacting in the hotel industry." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6856453) RW Roger W. Owner > "Pretty prompt with processing. " [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6797620) CS CARLOS S. CIO > "Too many glitches, many transactions are going into shift4 but not back into POS so the batch auditing is..." [See full review](https://www.capterra.com/p/70936/Shift4/#SoftwareAdvice___6569142) AW August W. Owner > "The POS system was easy to understand." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6528176) PL Pam L. Owner Operator > "You must call customer service to cancel your contract, you can not email it, or send a certified letter,..." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6442185) CN Carlo N. Manager > "I also like how I can track everything and access it at anytime!" [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6245958) PL Pam L. Owner Operator > "Even though their systems are antiquated and their local technician in Jacksonville, FL is incompetent, they..." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6442185) MM Mike M. Owner > "Being able to reach someone at any time is very helpful." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6203109) SF SYLVAIN F. GM > "The service is probably the worse possible and it's almost impossible to talk to someone, they do that on..." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6852860) AW Alicia W. Owner > "We chose Skytab for our new restaurant and they had us up and running within a week!" [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4935868) JS Jason S. President > "It was not until we were cancelling our Shift 4 account that they tried to correct their incompetence and..." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6797820) SS Sandy S. Administrative Assistant > "Easy integration into resort software when it started. " [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4991610) AR ANDRES R. Systems Administrator > "The issues that sometimes come up is it will not take a card with a long expiration date." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6805798) TB Taylor B. Bartender > "He helped us so much with the switch from shitty digital dining" [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___5080753) DS David S. Owner > "My monthly % cost went up every month (from about 2.8% to 3.7%), and I had to call for repeated errors where..." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6104878) SS Sam S. Owner > "This switch from PosiTouch to SkyTab was effortless." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___5004501) KL Kent L. General Manager > "the company lied about reducing there merchant fees and percentage when we came across and less expensive..." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6462226) IA Iris A. MANAGER > "At the begining was kind of diferent but soon we love it because everything is easier to use" [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4955699) MZ Maksim Z. Co-CEO > "Once installed had to spend a great deal of money trying to get it to work for us, with in the end the tech..." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6749229) AW Alicia W. Owner > "Our staff caught on quickly to the program and are loving the handhelds!" [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4935868) JL Jasper L. Owner > "We’ve been fed excuse after excuse, and this ordeal has been a massive financial and operational headache." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___7036274) AW Alicia W. Owner > "Responsiveness of the Skytab team, we were up and running in a week." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4935868) VR Verified Reviewer Owner > "They said that was a "SEC Security Fee for the previous year" and would do nothing to help unless I started..." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6645052) RT Rodi T. Owner > "Finding items on there is easy as well." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4953454) MR Mary R. Owner > "I needed to return equipment and my town was evacuated for flooding." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6779305) TA Tariq A. Ceo > "The entire team is responsive and we never have to wait very long for support" [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6185205) CM Chris M. Owner > "This is a big company that purposely tells u something and then has fine print to contradict what they say." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6842698) DB Dale B. Owner > "Good value for the money, less fees then Quickbooks" [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4920323) BJ Bruce J. CPA > "Further more if they tell you they will have someone get back to you, give it up because you will not, in..." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6561405) BB Brad B. Bar manager > "I’ll recommend this to everyone just based on the tech’s knowledge an willingness to help with every..." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___5080709) MR Mary R. Owner > "Customer service was rude and very horrible to me over the phone, they showed zero compassion with my..." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6779305) GB Gregory B. Owner > "The support team was extremely helpful and available when needed." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___5014599) JP Joe P. Owner > "Another couple months passed and $900 was taken out of my account with no notice or warning." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6555321) JC Joaquin C. Owner > "I highly recommend this system to anyone who is looking into POS systems for their business/establishment." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4928823) PMA Peter M A. Manager > "It has been very difficult getting all of the various modifiers correct so that all of the options are..." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4939759) DS David S. Owner > "Local sales guy was nice, appeared to be knowledgeable." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6104878) MZ Maksim Z. Co-CEO > "We were lied to on the phone about the software, told it had capabilities that it did not." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6749229) EF Eric F. Owner > "I had no idea how to start and the set up was easy, fast and I get reliable processing for less than other..." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___3729754) JS Jason S. President > "cancellation fees even after their incompetence." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6797820) PM Pako M. Manager > "Very good product and customer service" [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4912249) JP Joe P. Owner > "Its so far a mess and they just keep blaming other departments and have no interest in doing anything about..." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6555321) AN Amy N. Manager > "Very easy to understand and implement." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4968907) PL Pam L. Owner Operator > "They would send out the same local technician who could not solve the problem for four years." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6442185) BB Brad B. Bar manager > "So easy to use!" [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___5080709) DS Danielle S. Manager > "I hate the process of putting in an order I hate that orders disappear I hate everything down to the size of..." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6188493) PMA Peter M A. Manager > "Very user friendly." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4939759) VR Verified Reviewer Owner > "I do not appreciate being held hostage to get reasonable customer service." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6645052) RK Richard K. Operating Partner > "Sales Rep was AWESOME!" [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4938274) JS John S. Owner > "No escalation process is ridiculous." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6640045) PH Patrick H. Owner > "Extremely User friendly." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___5050859) RW Roger W. Owner > "Terrible problem resolution procedures." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6797620) PM Pako M. Manager > "Every single part of it, very friendly software" [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4912249) CM Chris M. Owner > "They try to be toast but it’s half ass." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6842698) CH Charlotte H. Ceo > "I was nervous, but this company is the real deal!" [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___5093839) CN Carlo N. Manager > "I also think the reports it gives you can get super confusing and it gives you al lot of excess information." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6245958) SP Sijce P. Operations Manager > "Easy to use software." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4928492) JT Joe T. President > "My best advice is forgo any bells and whistles Shift4 claims as their support is non existent." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6209798) BP Bruno P. Owner > "easy setup and adjustable to my needs!" [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4927907) LG Linda G. Owner > "That everytime there is an update it screws up all my computers for at least one whole day." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4938916) PMA Peter M A. Manager > "Our rep Dave Meslin is the absolute best!" [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4939759) DS David S. Owner > "Be wary, the service is mediocre, and they will absolutely try to cheat you if you cancel with them." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6104878) SO Stephanie O. General Manager > "The search and layout is easy on the eyes when looking for a transaction." [See full review](https://www.capterra.com/p/70936/Shift4/#SoftwareAdvice___3747124) MZ Maksim Z. Co-CEO > "Truly a garbage software garbage hardware and horrible customer support!" [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6749229) ST Stevi T. General manager > "We were able to have an easy transition to a new updated system." [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4891431) MR Mary R. Owner > "Customer service at this company is a joke" [See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6779305) [View Reviews](https://www.capterra.com/p/70936/Shift4/reviews/) SM Sherry M. Executive Manager > "Our company absolutely loves WeTravel for making it easy for our customers to pay, allowing us to build beautiful brochures and collect vital..." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7120574) DM Daniel M. Web and content manager > "The only way to get 2, 3, 4, 5, 6, 7, 8, 9 is by setting it to “1” again. And that’s where the problem comes up: since the system presents options..." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7016407) BM Brian M. President > "Their platform offers an intuitive interface that streamlines payments, itineraries, and communication, allowing us to focus on creating..." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7067890) BG Broc G. Director and Owner > "Sometimes we will start students in the class and need to make booking and invoice and we are not able to with WT. " [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7064071) KS Krystal S. Owner > "My favorite thing is being able to offer payment plans and modify them as needed and also make custom payment plans for certain regaistrants if..." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7016253) AC Andres C. Owner > "They have blocked transactions already on the way to the bank, denied me information from the bank where the dispute was done, sadly I had to file..." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6544958) Louisa C. Customer Success Manager > "WeTravel is incredible tool which allowed for a more enjoyable booking process for my team members, as well as more detailed, fun to digest..." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6469096) PB Paola B. Director > "The commissions are excessive, this is a recurring comment from the clients." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7081357) BB Britta B. trips manager > "I like that WeTravel provides payment plans and deadlines, provides fundraising options, handles follow-up reminders, collects all the funds, and..." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6763800) JO Jackie O. Graphics Manager > "The accounting aspect of our company having to pay for the credit card fees on refunded participant tours is definitely a negative." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6716621) JO Jackie O. Graphics Manager > "Ever since we started to work with WeTravel, our bookings, accounting and ability to distribute final tour documents and messages to all..." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6716621) AC Andres C. Owner > "So you are paying them a big percentage of your earnings and they are not even helping you, the emails from the complaints department were never..." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6544958) DM Daniel M. Web and content manager > "The technical support, the closeness with the account managers (so far only two but great people), the level of automatization it provides, the..." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7016407) AC Andres C. Owner > "Later on, they won´t even allow me to have a phone call with them as emails are quite limited for something so serious." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6544958) Louisa C. Customer Success Manager > "Made travel booking enjoyable for my team members rather than the typical confusing stressful process, allowed for customizable booking pages which..." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6469096) AC Andres C. Owner > "They will treat you like a thief and threaten you a legal action immediately if you don´t pay for the chargeback right away, no matter what. " [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6544958) JL Julia L. VP, Operations > "The platform is intuitive and user-friendly — not only for us as organizers but also for our customers, who consistently comment on how smooth the..." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6851103) BS Brian S. President > "No way to send links to pay for people who have paid a deposite" [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6741627) JD John D. President > "She has been patient with us as we fully implement integration and has taken the time with our management and staff to show us the system and all..." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7005735) JN Jackie N. Founder, Podcaster, Trip Leader > "I wish there were a real function for a full customer database (for example - in the current database, when more than one person is included in a..." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___5095779) DO Daniela O. Reservations Manager > "We recently upgraded and the “Book Now” button has made the booking process much faster and smoother for our clients." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6886124) SS Sibu S. Co-founder > "group emails (sent from your platform) are usually never received by the guests." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6666147) GG Guillermo G. CCO > "It received many very good updates that improved the experience for all users, and the support service has also been excellent." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7079929) KR Kim R. Owner and Operator > "I can't imagine running my business without using WeTravel as my registration software." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6427193) AO Adrian O. Marketing and Communications Manager > "These features make the checkout process on our website smooth, clear, and stress-free for participants." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7066488) TP Terry P. Partner > "It's very trying for me to take the data and build an invoice." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6609596) EH Elizabeth H. Owner > "I like that I can easily manage payments and create and adjust payment plans." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7059844) PS Patricia S. Managing director > "sometimes the cost is high and is very difficult to send money to suppliers not clients of WT." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6760661) AO Adrian O. Marketing and Communications Manager > "The reporting tools are extremely useful and give us clear visibility over payments and performance." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7066488) Joseph V. President > "Payments and main customer service is horrible." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6857311) BM Brian M. President > "We love working with WeTravel because it makes planning and managing group trips simple, efficient, and enjoyable." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7067890) CC Chaz C. Owner > "Hence our money is stuck in WeTravel and there are no other ways to get it out." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6586074) AO Adrian O. Marketing and Communications Manager > "Managing the funds we receive is also very easy and transparent, which saves us a lot of time and reduces errors." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7066488) JW John W. President > "Support contacts are not consistant." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6597141) DM Daniel M. Web and content manager > "Great but it can be even better, as we are not using all the tools that the system provides, but it is because we do not need all of them, however..." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7016407) AC Andres C. Owner > "Also some CSR guys are pretty aggressive on the emails." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6544958) VR Verified Reviewer Owner > "Perfect Customer Support and Payment Processing, now is time to develop the supplier management process" [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7064313) WH Walid H. Managing Director > "Not able to customise email notifications and communication with customers." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6165643) SG Susan G. Owner > "Honestly, there are a lot of great features but the most important thing for me is to have an account rep who I can rely on to answer questions and..." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6731254) SB Shane B. President > "Certain features are not as flexible and building a tour is not as dynamic as would be with other companies." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4925522) DS David S. Owner > "I would further like to acknowledge and thank \[sensitive content hidden\] for the personalized, ongoing support she provides to upgrade and improve..." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6838753) CG Carol G. Owner > "After sending every little piece of documentation they asked me for (some of them very sensitive information, but understandable because they deal..." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4521793) CD Catherine D. UK Representative > "It has been a massive help in reducing the amount of administration involved in booking clients and keeping track of them." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6719972) Bitty R. Manager > "Do not manage travel operations or reservations for suppliers ." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___5028152) PB Paola B. Director > "I like it, would like to be able to change all the prompts to spanish." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7081357) DS David S. Owner > "I no longer spend hours sending out pdf invoices to my clients, reminders to pay, and tracking how many people have signed up for each and every..." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4372165) DS David S. Owner > "We would especially like to acknowledge \[sensitive content hidden\] for her help in designing a custom program specifically tuned to our company's..." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6838753) AB Angela B. sales manager > "the itinerary as a pdf - design is not perfect and would love to have more itinerary/quote features such as automatically dates ajustements in the..." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4628520) SM Sherry M. Executive Manager > "WeTravel has been continually growing and changing and listens to their customer's needs" [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7120574) BH Britta H. Travel Consultant and Marketing > "payment methods for clients are not amendable" [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6222003) JS Jill S. Office Adminstrator > "It also helped free up my mind since I had an acccurate way to receive traveler details and upgrades." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6623023) CK Christine K. Creator > "I don't likke that you have to run your first tour and get reviews to be vetted." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___5005158) JG Jefferson G. CEO Founder > "The platform has made our day‑to‑day operations simpler and more organized." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7066345) JH Jennifer H. CEO > "There isnt any possibility to download an excel file with a complete accounting sytle report of all transactions except for packages." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4644069) JN Jackie N. Founder, Podcaster, Trip Leader > "I love the easy integration of the direct to checkout button, payment plans and tracking, low processing fees, money transfer options, and payment..." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___5095779) RP Rob P. President > "Searching for existing trips is more difficult than it should be." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4952587) PM Paola M. Accounts receivable > "The payment processing is the most of wetravel, because enables easy payment collection from participants, allowing organizers to manage finances..." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4987253) VR Verified Reviewer VP > "Some 9 months after setting up our accounts, the platform was locked down without any notice - preventing customers from being able to submit..." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4606497) SD Sam D. Head of Operations > "Great efficient, ever evolving platform, enables us to have customers sign up and accept payments easily!" [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6597163) JC Jessica C. Marketing consultant > "The widgets do not play well with Squarespace sites, which is fine if you're on Wordpress." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4378051) TM Tania M. Jefe de Grupos > "WeTravel has significantly improved the efficiency of managing travel bookings and payments." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6589931) RT Rene T. Sales & Operations > "It doesn't work good with the clients from Europe especially France when they want to make a bank transfer, Wise works better." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___3979967) VR Valentina R. Sales Executive > "Itineraries, payment methods, photo uploading, are key elements when you want to be part of an app and WeTravel fulfills all the functions." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4987353) Peter P. Founder > "You can use only usd on your wetravel card, not possible to exchange money on the platform" [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4523771) KR Kim R. Owner and Operator > "WeTravel makes the entire guest management process simple (on both trip producer and client ends)." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6427193) JL Jeffrey L. Owner > "I guess the one issue I have is moving to the Pro version." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6056552) PP Paul P. CEO > "I mostly use it as a tool o cate itineraries and share with clients, Hopefully I can use in the future more such as receiving payments and..." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___5035723) CC Craig C. Teacher > "The only real drawback is that some of the information is not found intuitively by me in your spreadsheets. " [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4644441) LI Livy I. President > "I appreciate the time she took to not only review the new upcoming changes but also how we can improve our use of WeTravel and all it's offering." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6486146) BM Bella M. Managing director > "The same gateway provider is some sketchy company that triggers all kinds of fraud warnings." [See full review](https://www.capterra.com/p/163474/WeTravel/#SoftwareAdvice___4802644) DO Daniela O. Reservations Manager > "Even when we’ve hit roadblocks, the support team has helped us figure things out quickly." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6886124) AW Alexis W. President > "It is really cumbersome to see the payment plan, and sometimes I need that information quickly." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4644811) HJ Holly J. Co-owner and COO > "The primary way we use WeTravel is for trek registration and payment activities, and we can do what we need with the free version." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6120260) EC Ellen C. President > "My clients are often confused when they see WeTravel branding instead of Excursions from the Square" [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4850680) GN Greg N. President and Director of Operations > "They were informative, receptive to my questions, allows respond quickly to emails or phone calls - I would recommend them in a heartbeat!" [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6721702) CC Craig C. Teacher > "This did cause confusion with a traveler this year, since I told them they had not registered for a single room, when in fact they had.)" [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4644441) MY Mateo Y. Sales Manager > "WeTravel is an easy and effective way to organize payments and tours for all our passengers." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6786183) JS Jessica S. CEO > "It feels very text heavy and I wish there was a way to customize it a bit more." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4826053) AU Amanda U. Owner travel agent > "It is perfect for small travel businness, because you can charge your customer with not such a big fee." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6623177) HD Heather D. Owner > "It is dificult and time consuming to make changes to a reservation." [See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4630049) [View Reviews](https://www.capterra.com/p/163474/WeTravel/reviews/) ## User interface No images or videos provided by vendor [WeTravel](https://www.capterra.com/p/163474/WeTravel/) 4.77 (525) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit ACH Payment Processing 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Shift4 13/37 - ACH Payment Processing - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Billing & Invoicing - Cryptocurrency Processing - Customizable Branding - Data Import/Export - Data Security - Debit/Credit Card Processing - Digital Wallet Payments - eCommerce Integration - Electronic Signature - Expense Tracking - Generative AI - In-Person Payments - Loyalty Program - Mobile Payments - Multi-Currency - Multiple Payment Options - Online Payments - Partial Payments - Payment Fraud Prevention - Payment Gateway Integration - Payment Links - Payment Reconciliation - PCI Compliance - Point of Sale (POS) Integration - Real-Time Data - Receipt Management - Recurring/Subscription Billing - Reporting/Analytics - Search/Filter - Self Service Portal - Status Tracking - Transaction Monitoring [See all features](https://www.capterra.com/p/70936/Shift4/#features) WeTravel Top features 25/37 - ACH Payment Processing - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Billing & Invoicing - Cryptocurrency Processing - Customizable Branding - Data Import/Export - Data Security - Debit/Credit Card Processing - Digital Wallet Payments - eCommerce Integration - Electronic Signature - Expense Tracking - Generative AI - In-Person Payments - Loyalty Program - Mobile Payments - Multi-Currency - Multiple Payment Options - Online Payments - Partial Payments - Payment Fraud Prevention - Payment Gateway Integration - Payment Links - Payment Reconciliation - PCI Compliance - Point of Sale (POS) Integration - Real-Time Data - Receipt Management - Recurring/Subscription Billing - Reporting/Analytics - Search/Filter - Self Service Portal - Status Tracking - Transaction Monitoring [See all features](https://www.capterra.com/p/163474/WeTravel/#features) ### Recognition No recognitions have been awarded to Shift4 WeTravel is recognized as a top-rated tool in 1 Capterra Shortlist reports Best Value Tour OperatorSoftware (2022)  ### Deployment & support Shift4 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos WeTravel Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Shift4 - By Shift4 - Located in United States - Founded in 1994 WeTravel - By WeTravel - Located in Netherlands - Founded in 2014 ## Popular Comparisons [Shift4](https://www.capterra.com/p/70936/Shift4/)[3.51 (114)](https://www.capterra.com/p/70936/Shift4/reviews/) vs [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) Contact vendor for pricing Price $0.29 3.7 Features 4.6 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/70936-207944/Shift4-vs-PayPal) [WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.77 (525)](https://www.capterra.com/p/163474/WeTravel/reviews/) vs [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) $79/month Price $0.29 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/163474-207944/WeTravel-vs-PayPal) [Shift4](https://www.capterra.com/p/70936/Shift4/)[3.51 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