# Compare Shift4 vs Amazon Pay 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Shift4 and Amazon Pay based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/70936-247554/Shift4-vs-Amazon-Pay

---

# Shift4 vs Amazon Pay Features and Cost Comparison

Last updated June 25th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Shift4Amazon Pay2/4 selected

[Shift4](https://www.capterra.com/p/70936/Shift4/)[3.5 (114)](https://www.capterra.com/p/70936/Shift4/reviews/)

[Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/)[4.6 (153)](https://www.capterra.com/p/247554/Amazon-Pay/reviews/)

[## Shift4](https://www.capterra.com/p/70936/Shift4/)[3.5 (114)](https://www.capterra.com/p/70936/Shift4/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.5

Functionality

3.7

Ease of Use

3.8

Customer Service

3.4

Reviews Sentiment

SB

Based on [114 reviews](#user-reviews)

Positive

70

Neutral

3

Negative

41

[## Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/)[4.6 (153)](https://www.capterra.com/p/247554/Amazon-Pay/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [153 reviews](#user-reviews)

Positive

145

Neutral

6

Negative

2

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Highest Rated

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Starting Price

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Per Feature,Per Month

Free Trial

Free Version

* * *

User rating

99%

of reviewers  
rated it above 4 stars

* * *

### NetSuite

4.2 (2,052)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

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User rating

85%

of reviewers  
rated it above 4 stars

* * *

### Stripe

4.6 (3,354)

* * *

Starting Price

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Free Trial

Free Version

* * *

User rating

93%

of reviewers  
rated it above 4 stars

* * *

### Cryptomus

4.8 (64)

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Starting Price

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Free Trial

Free Version

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User rating

98%

of reviewers  
rated it above 4 stars

* * *

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 23,599 reviews from payment processing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

5.0

Online Payments

1.5

Payment Fraud Prevention

NA

Debit/Credit Card Processing

2.2

Expense Tracking

NA

73%Fit

Missing features

Feature ratings

Data Security

4.7

Online Payments

4.7

Payment Fraud Prevention

4.6

Debit/Credit Card Processing

4.6

Expense Tracking

NA

User satisfaction

User satisfaction

3.5

User reviews[114](https://www.capterra.com/p/70936/Shift4/reviews/)

Ease of use

3.8

Functionality

3.7

Value for money

3.5

Customer support

3.4

User satisfaction

4.6

User reviews[153](https://www.capterra.com/p/247554/Amazon-Pay/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.5

Customer support

4.4

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Shift4 provides end-to-end payment processing solutions for Food & Beverage, Hospitality, Sports & Entertainment Venues, eCommerce, Casinos & Gaming, Retail, and Specialty merchants.

Best for

Not provided by vendor

## User reviews

Pros & cons

VR

Verified Reviewer

Manager

> "Not yet started, working on menu and modifiers, will be back soon to update my review , hoping they add..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6881164)

CB

Cody B.

Owner

> "The service is absolutely atrocious, we went hard down 3+ times in a 6 month period (meaning we could not..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___7093514)

SF

SYLVAIN F.

GM

> "We have been customer with POS touch and Shift4 for about 10 years. When we switch to an other provider for..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6852860)

JL

Jasper L.

Owner

> "We sent multiple formal notices by letter, email, and phone to close the account. Despite this, they..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___7036274)

ZB

Zach B.

Bartender

> "The fact that we can take every form of payment and it’s an extreme update from our pos that ran on windows..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___5080749)

HM

Hussain M.

Manager

> "very bad and when we closed our business, they did not want to cut the account, and they keep sending us..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___7083709)

AR

ANDRES R.

Systems Administrator

> "For the most part it's a great product, issues are very rare and when they come up it's easy to fix."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6805798)

HM

Hussain M.

Manager

> "not much, they are bad at customer delivery and also the system so complicated and not very friendly"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___7083709)

OB

Oluwatoyin B.

Owner

> "I also like how it prints receipts for the customers and has a loyalty program."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6290589)

JL

Jasper L.

Owner

> "We’ve documented over 30 instances where we had to call in, escalate to senior managers, and yet never..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___7036274)

RG

Roberto G.

CEO

> "This has significantly improved the efficiency of our operations and reduced wait times for customers. Plus,..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4882579)

JL

Jasper L.

Owner

> "We explicitly informed them they were not authorized to bill our account and were forced to issue a STOP..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___7036274)

JP

Joe P.

Owner

> "Initally they were great, and setup was simple, the rates looked good."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6555321)

JP

Joe P.

Owner

> "They were great at first, then when it came time to close the account, suddenly no one would respond, they..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6555321)

MR

Milton R.

Owner

> "The standout aspect of Shift4 POS at Rico's Chicken is its comprehensive functionality."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6151209)

VR

Verified Reviewer

Integration Specialist

> "Poor customer service with bad technology for transacting in the hotel industry."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6856453)

RW

Roger W.

Owner

> "Pretty prompt with processing. "

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6797620)

CS

CARLOS S.

CIO

> "Too many glitches, many transactions are going into shift4 but not back into POS so the batch auditing is..."

[See full review](https://www.capterra.com/p/70936/Shift4/#SoftwareAdvice___6569142)

AW

August W.

Owner

> "The POS system was easy to understand."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6528176)

PL

Pam L.

Owner Operator

> "You must call customer service to cancel your contract, you can not email it, or send a certified letter,..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6442185)

CN

Carlo N.

Manager

> "I also like how I can track everything and access it at anytime!"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6245958)

PL

Pam L.

Owner Operator

> "Even though their systems are antiquated and their local technician in Jacksonville, FL is incompetent, they..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6442185)

MM

Mike M.

Owner

> "Being able to reach someone at any time is very helpful."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6203109)

SF

SYLVAIN F.

GM

> "The service is probably the worse possible and it's almost impossible to talk to someone, they do that on..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6852860)

AW

Alicia W.

Owner

> "We chose Skytab for our new restaurant and they had us up and running within a week!"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4935868)

JS

Jason S.

President

> "It was not until we were cancelling our Shift 4 account that they tried to correct their incompetence and..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6797820)

SS

Sandy S.

Administrative Assistant

> "Easy integration into resort software when it started. "

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4991610)

AR

ANDRES R.

Systems Administrator

> "The issues that sometimes come up is it will not take a card with a long expiration date."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6805798)

TB

Taylor B.

Bartender

> "He helped us so much with the switch from shitty digital dining"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___5080753)

DS

David S.

Owner

> "My monthly % cost went up every month (from about 2.8% to 3.7%), and I had to call for repeated errors where..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6104878)

SS

Sam S.

Owner

> "This switch from PosiTouch to SkyTab was effortless."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___5004501)

KL

Kent L.

General Manager

> "the company lied about reducing there merchant fees and percentage when we came across and less expensive..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6462226)

IA

Iris A.

MANAGER

> "At the begining was kind of diferent but soon we love it because everything is easier to use"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4955699)

MZ

Maksim Z.

Co-CEO

> "Once installed had to spend a great deal of money trying to get it to work for us, with in the end the tech..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6749229)

AW

Alicia W.

Owner

> "Our staff caught on quickly to the program and are loving the handhelds!"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4935868)

JL

Jasper L.

Owner

> "We’ve been fed excuse after excuse, and this ordeal has been a massive financial and operational headache."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___7036274)

AW

Alicia W.

Owner

> "Responsiveness of the Skytab team, we were up and running in a week."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4935868)

VR

Verified Reviewer

Owner

> "They said that was a "SEC Security Fee for the previous year" and would do nothing to help unless I started..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6645052)

RT

Rodi T.

Owner

> "Finding items on there is easy as well."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4953454)

MR

Mary R.

Owner

> "I needed to return equipment and my town was evacuated for flooding."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6779305)

TA

Tariq A.

Ceo

> "The entire team is responsive and we never have to wait very long for support"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6185205)

CM

Chris M.

Owner

> "This is a big company that purposely tells u something and then has fine print to contradict what they say."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6842698)

DB

Dale B.

Owner

> "Good value for the money, less fees then Quickbooks"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4920323)

BJ

Bruce J.

CPA

> "Further more if they tell you they will have someone get back to you, give it up because you will not, in..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6561405)

BB

Brad B.

Bar manager

> "I’ll recommend this to everyone just based on the tech’s knowledge an willingness to help with every..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___5080709)

MR

Mary R.

Owner

> "Customer service was rude and very horrible to me over the phone, they showed zero compassion with my..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6779305)

GB

Gregory B.

Owner

> "The support team was extremely helpful and available when needed."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___5014599)

JP

Joe P.

Owner

> "Another couple months passed and $900 was taken out of my account with no notice or warning."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6555321)

JC

Joaquin C.

Owner

> "I highly recommend this system to anyone who is looking into POS systems for their business/establishment."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4928823)

PMA

Peter M A.

Manager

> "It has been very difficult getting all of the various modifiers correct so that all of the options are..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4939759)

DS

David S.

Owner

> "Local sales guy was nice, appeared to be knowledgeable."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6104878)

MZ

Maksim Z.

Co-CEO

> "We were lied to on the phone about the software, told it had capabilities that it did not."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6749229)

EF

Eric F.

Owner

> "I had no idea how to start and the set up was easy, fast and I get reliable processing for less than other..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___3729754)

JS

Jason S.

President

> "cancellation fees even after their incompetence."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6797820)

PM

Pako M.

Manager

> "Very good product and customer service"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4912249)

JP

Joe P.

Owner

> "Its so far a mess and they just keep blaming other departments and have no interest in doing anything about..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6555321)

AN

Amy N.

Manager

> "Very easy to understand and implement."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4968907)

PL

Pam L.

Owner Operator

> "They would send out the same local technician who could not solve the problem for four years."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6442185)

BB

Brad B.

Bar manager

> "So easy to use!"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___5080709)

DS

Danielle S.

Manager

> "I hate the process of putting in an order I hate that orders disappear I hate everything down to the size of..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6188493)

PMA

Peter M A.

Manager

> "Very user friendly."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4939759)

VR

Verified Reviewer

Owner

> "I do not appreciate being held hostage to get reasonable customer service."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6645052)

RK

Richard K.

Operating Partner

> "Sales Rep was AWESOME!"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4938274)

JS

John S.

Owner

> "No escalation process is ridiculous."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6640045)

PH

Patrick H.

Owner

> "Extremely User friendly."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___5050859)

RW

Roger W.

Owner

> "Terrible problem resolution procedures."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6797620)

PM

Pako M.

Manager

> "Every single part of it, very friendly software"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4912249)

CM

Chris M.

Owner

> "They try to be toast but it’s half ass."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6842698)

CH

Charlotte H.

Ceo

> "I was nervous, but this company is the real deal!"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___5093839)

CN

Carlo N.

Manager

> "I also think the reports it gives you can get super confusing and it gives you al lot of excess information."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6245958)

SP

Sijce P.

Operations Manager

> "Easy to use software."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4928492)

JT

Joe T.

President

> "My best advice is forgo any bells and whistles Shift4 claims as their support is non existent."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6209798)

BP

Bruno P.

Owner

> "easy setup and adjustable to my needs!"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4927907)

LG

Linda G.

Owner

> "That everytime there is an update it screws up all my computers for at least one whole day."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4938916)

PMA

Peter M A.

Manager

> "Our rep Dave Meslin is the absolute best!"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4939759)

DS

David S.

Owner

> "Be wary, the service is mediocre, and they will absolutely try to cheat you if you cancel with them."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6104878)

SO

Stephanie O.

General Manager

> "The search and layout is easy on the eyes when looking for a transaction."

[See full review](https://www.capterra.com/p/70936/Shift4/#SoftwareAdvice___3747124)

MZ

Maksim Z.

Co-CEO

> "Truly a garbage software garbage hardware and horrible customer support!"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6749229)

ST

Stevi T.

General manager

> "We were able to have an easy transition to a new updated system."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4891431)

MR

Mary R.

Owner

> "Customer service at this company is a joke"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6779305)

[View Reviews](https://www.capterra.com/p/70936/Shift4/reviews/)

Abhishek P.

Associate Developer

> "Amazon Pay is helping a lot in making payments of utility bills, getting reminders of bills, and providing good cashback and..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6646601)

MW

Mateja W.

Consultant

> "It does not offer as many customization options for payment flows as some specialized payment gateways, which could limit..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6710095)

NP

Narender P.

Customer Support Officer

> "To make instant payment and get most useful rewards like discount offers on each deals and rewards on each transactions, easy..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6614077)

PS

Panneer S.

system admin

> "Some users have reported occasional technical issues, such as slow loading times or payment failures"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6617230)

Ambrecia M.

Dock Worker

> "Overall, you can choose to from any option and they save your information so next time you purchase off of Amazon you don't have to..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___7067646)

TK

Taylor K.

Engineer

> "Amazon Pay cannot interact with PayPal which can sometimes cause an inconvenience."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6657746)

PM

Priyanka M.

NA

> "It also serves as a digital wallet and I could do recurring payments for subscriptions, mobile payments etc."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6517226)

AD

Aryan D.

Web developer

> "They haven’t provided any particular app you have to visit amazon shopping app to use it and it lags to sometimes"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6435972)

MW

Mateja W.

Consultant

> "It's very flexible with a large number of payment options, and that is why it is accepted on very many third-party sites for their..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6710095)

MA

Mia A.

Recruitment Coordinator

> "I can't think of anything I dislike - would be good if they gave an option of customising the payment plan length."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6693850)

AN

Ankita N.

Student

> "I purchase a lot of things using Amazon pay and also occassionally perform topup recharges and it has hardly caused me any problem."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6797763)

VB

Vittal B.

Chief Product and Strategy Officer

> "The reporting dashboard is fairly basic."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6855886)

AD

Aryan D.

Web developer

> "Friendly Ui of the app, doesn’t charge any fees for recharges and provides options for paying different bills"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6435972)

PM

Priyanka M.

NA

> "I discovered that it is sometimes hard to reach out to customer care support."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6517226)

MC

Mohamed C.

Lecturer

> "Amazon Pay is best known for its universality and simplicity; its features to track orders via visible steps and payments solutions..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4963857)

BP

Balabadhruni P.

Studenr

> "Additionally, we are unable to use Amazon Pay Wallet to make any offline payments through QR code to any merchant."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___5043251)

Souleymane D.

Training assistant

> "Amazon, in my opinion, offers many advantages by simplifying the payment process through the automation of payment information..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4979076)

PM

Priyanka M.

NA

> "Provides limited international support; hence, I could not recommend it to all my relatives and friends."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6517226)

RP

Raju P.

Online Support Engineer

> "The overall experience of using Amazon pay is it provides Simplified UI for a safe, secure and detailed payment solution for when..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___5076006)

MC

Mohamed C.

Lecturer

> "What I did not like is their FAQ based support: there is no human or in-person support who can handles your payment experience."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4963857)

MA

Mia A.

Worker

> "It’s easy to use and you can use it like apple pay, it makes the transactions for the things you want to buy easy"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6851414)

MC

Mohamed C.

Lecturer

> "One more thing, their policies are too strict, particularily for beginners; the fact that increases waiting time for payouts."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4963857)

LD

Laura D.

Medical Coder

> "Amazon Pay saves all my address and card information for fast, easy transactions."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6557639)

EC

Emanuel C.

Author

> "For repeating supporters, we needed a hack."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6813040)

CW

Christine W.

Accounts

> "it's very convenient payment and offer a secure way to make online purchase"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6860778)

AS

Aryan S.

Web Developer

> "Amazon pay wallet features are very limited, if you have money in your wallet then you can only used those money for shopping,..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3800552)

TK

Taylor K.

Engineer

> "Amazon in itself is a worldwide known company so I enjoy that I can trust using Amazon Pay for my transactions."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6657746)

CK

Chigurupati K.

Student

> "The dislike about Amazon pay is that it does not have a separate application to make a payment, whenever we have to use Amazon pay..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4884288)

AN

Ankita N.

Student

> "I use Amazon pay mostly for gift card payments and it's amazing."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6797763)

AP

Aditya P.

Software Engineer

> "The functionality of the Amazon Pay wallet are extremely limited; if you have money in your wallet, you can only use it for..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4602976)

PM

Priyanka M.

NA

> "The rewards and discounts make it my go-to payment method with additional benefits."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6517226)

SP

Sanganagouda P.

Assistant Professor

> "Unable to link multiple bank accounts to a single Amazon Pay account and does not offer support for cryptocurrency payments."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4719924)

SS

Subhobrata S.

Co Founder and Lead- Client Success

> "Amazon Pay is quick, nearly fail-proof and very easy to use. Plus it offers tons of cashback, especially if you own a Amazon Pay..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6833417)

KB

Kristi B.

CEO

> "Sometimes not as seamless as it could be (extra logins, etc)"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6075029)

EC

Emanuel C.

Author

> "We’ve noticed a significant reduction in cart abandonment since we switched to using Amazon Pay."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6813040)

Ananthu Krishnan S.

Senior RPA Developer

> "Due to lot of features included , the UI is bit confusing and can't remember where is particular option can be found."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4752301)

Mohammed A.

Article Assistant

> "It is super convenient for all types of payments from metro to flight tickets."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6711968)

Raj K.

DGM (Marketing)

> "After a payment transaction, if you go back, it keeps showing the old payment screens, adding to the confusion."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3647414)

SS

Subhobrata S.

Co Founder and Lead- Client Success

> "It's been my most used wallet for over 4 years now, and I love the convenience, speed and security that it offers"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6833417)

JG

Joanna G.

Hotel posta

> "I don’t like that may not be available in all countries"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6031092)

MK

Manjot K.

Credit Counsellor

> "It is fast, convenient, and works well with my Amazon account."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6859007)

AS

Akash S.

Quality Assurance Engineer

> "I just faced an issue sometimes when app crashes"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4912024)

VR

Verified Reviewer

Student

> "It is easy to use for consumers who already have an amazon account along with providing a secure option for online payments."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6768188)

Shaunak P.

Data Platform Engineer

> "This makes is slower that the other competitors which comes as independent app."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4489424)

Mohammed A.

Article Assistant

> "Overall experience with Amazon pay has been very good as normal user as well as a business person, because of its integration with..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6711968)

VM

Vunnam M.

IT Trainee

> "Everything is left unorganised and the app is very slow."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4889535)

MW

Mateja W.

Consultant

> "This is due to its ease of use and the simple process of customers paying using Amazon details."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6710095)

Ganisetti U.

Student

> "They are having some minor issues using Amazon pay."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4611740)

EC

Emanuel C.

Author

> "It’s convenient and secure and could be easily paired with our WooCommerce setup."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6813040)

VR

Verified Reviewer

student

> "The software is fantastic, but the one thing I don't like about it is that not every merchant offers it."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4613811)

Aditya S.

Test Engineer

> "it is secure, fast and reliable and it is available on many sites, both national and international."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6697332)

IG

Ian G.

Owner

> "Incredibly difficult to interact with Amazon Pay Support."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4219141)

JH

Junaid H.

CEO

> "A safe and secure digitial wallet app for day to day use."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6753333)

VM

Vunnam M.

IT Trainee

> "I can say it is the worst payments app interface."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4889535)

KB

Kristi B.

CEO

> "One click ordering and payment is awesome and Amazon has a lot of brand loyalty— another simple option for customer check out."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6075029)

VR

Verified Reviewer

Software engineer

> "one thing I dislike is that we can not make UPI paymnets through our amazon pay balance."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3497712)

EC

Emanuel C.

Author

> "The trust in the Amazon brand is really what helps with conversions."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6813040)

Jason D.

General Manager

> "End users sometimes experience issues with certain card types/ banks that are international"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3244047)

Aditya S.

Test Engineer

> "It's worldwide availability is also one of the good thing about it."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6697332)

AM

Augustine M.

Health worker

> "Does not work in all places around the world you would use the account in developed countries only"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3527859)

MK

Musonda K.

Customer service officer

> "its also safer and secure as an online method of payment."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6529848)

VR

Verified Reviewer

QA Architect

> "Wallet balance can't be added back to bank account"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3417442)

TB

Tara B.

Billing

> "The most easiest process to make payments on products purchased"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6676814)

VR

Verified Reviewer

Market Planning Manager

> "Customers visiting my shop who are not Amazon users won't have this seamless experience"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3486413)

AB

Angelica B.

University Intern

> "The integration of Amazon Pay across various websites allowed us to have a consistent payment experience, making our purchases..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4804959)

Sumegha A.

Founder Director

> "I could never work out how to use it as a stand alone pay app."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3601050)

Yashasvi S.

Assistant manager

> "It's easy to use and also the cashback points are better than any other pay app."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6662708)

WK

William K.

President

> "Amazon as a processor is nothing to write home about."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3395848)

[View Reviews](https://www.capterra.com/p/247554/Amazon-Pay/reviews/)

## User interface

No images or videos  
provided by vendor

[Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/)

4.62 (153)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

ACH Payment Processing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Shift4

Top features

13/37

-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Cryptocurrency Processing
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Debit/Credit Card Processing
-   Digital Wallet Payments
-   eCommerce Integration
-   Electronic Signature
-   Expense Tracking
-   Generative AI
-   In-Person Payments
-   Loyalty Program
-   Mobile Payments
-   Multi-Currency
-   Multiple Payment Options
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links
-   Payment Reconciliation
-   PCI Compliance
-   Point of Sale (POS) Integration
-   Real-Time Data
-   Receipt Management
-   Recurring/Subscription Billing
-   Reporting/Analytics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Transaction Monitoring

[See all features](https://www.capterra.com/p/70936/Shift4/#features)

Amazon Pay

9/37

-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Cryptocurrency Processing
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Debit/Credit Card Processing
-   Digital Wallet Payments
-   eCommerce Integration
-   Electronic Signature
-   Expense Tracking
-   Generative AI
-   In-Person Payments
-   Loyalty Program
-   Mobile Payments
-   Multi-Currency
-   Multiple Payment Options
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links
-   Payment Reconciliation
-   PCI Compliance
-   Point of Sale (POS) Integration
-   Real-Time Data
-   Receipt Management
-   Recurring/Subscription Billing
-   Reporting/Analytics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Transaction Monitoring

[See all features](https://www.capterra.com/p/247554/Amazon-Pay/#features)

### Recognition

No recognitions have been awarded to Shift4

Amazon Pay is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Shift4

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Amazon Pay

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Shift4

-   By Shift4
-   Located in United States
-   Founded in 1994

Amazon Pay

-   By Amazon Web Services
-   Located in United States
-   Founded in 2006

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