# Compare Shift4 vs Square Point of Sale 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Shift4 and Square Point of Sale based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/70936-275802/Shift4-vs-Square-Point-of-Sale

---

# Shift4 vs Square Point of Sale Features and Cost Comparison

Last updated June 25th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Shift4Square Point of Sale2/4 selected

[Shift4](https://www.capterra.com/p/70936/Shift4/)[3.5 (114)](https://www.capterra.com/p/70936/Shift4/reviews/)

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.6 (3,032)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

[## Shift4](https://www.capterra.com/p/70936/Shift4/)[3.5 (114)](https://www.capterra.com/p/70936/Shift4/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.5

Functionality

3.7

Ease of Use

3.8

Customer Service

3.4

Reviews Sentiment

SB

Based on [114 reviews](#user-reviews)

Positive

70

Neutral

3

Negative

41

[## Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.6 (3,032)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.3

Reviews Sentiment

Based on [3,032 reviews](#user-reviews)

Positive

2,839

Neutral

128

Negative

65

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## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 23,599 reviews from payment processing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

5.0

Online Payments

1.5

Payment Fraud Prevention

NA

Debit/Credit Card Processing

2.2

Expense Tracking

NA

\--%Fit

Missing features

Feature ratings

Data Security

4.6

Online Payments

4.6

Payment Fraud Prevention

NA

Debit/Credit Card Processing

NA

Expense Tracking

NA

User satisfaction

User satisfaction

3.5

User reviews[114](https://www.capterra.com/p/70936/Shift4/reviews/)

Ease of use

3.8

Functionality

3.7

Value for money

3.5

Customer support

3.4

User satisfaction

4.6

User reviews[3,032](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Shift4 provides end-to-end payment processing solutions for Food & Beverage, Hospitality, Sports & Entertainment Venues, eCommerce, Casinos & Gaming, Retail, and Specialty merchants.

Best for

Square Point of Sale (POS) is used by several small and large businesses every day, including businesses such as retailers, bakeries, delis, and hairdressers.

## User reviews

Pros & cons

VR

Verified Reviewer

Manager

> "Not yet started, working on menu and modifiers, will be back soon to update my review , hoping they add..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6881164)

CB

Cody B.

Owner

> "The service is absolutely atrocious, we went hard down 3+ times in a 6 month period (meaning we could not..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___7093514)

SF

SYLVAIN F.

GM

> "We have been customer with POS touch and Shift4 for about 10 years. When we switch to an other provider for..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6852860)

JL

Jasper L.

Owner

> "We sent multiple formal notices by letter, email, and phone to close the account. Despite this, they..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___7036274)

ZB

Zach B.

Bartender

> "The fact that we can take every form of payment and it’s an extreme update from our pos that ran on windows..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___5080749)

HM

Hussain M.

Manager

> "very bad and when we closed our business, they did not want to cut the account, and they keep sending us..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___7083709)

AR

ANDRES R.

Systems Administrator

> "For the most part it's a great product, issues are very rare and when they come up it's easy to fix."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6805798)

HM

Hussain M.

Manager

> "not much, they are bad at customer delivery and also the system so complicated and not very friendly"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___7083709)

OB

Oluwatoyin B.

Owner

> "I also like how it prints receipts for the customers and has a loyalty program."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6290589)

JL

Jasper L.

Owner

> "We’ve documented over 30 instances where we had to call in, escalate to senior managers, and yet never..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___7036274)

RG

Roberto G.

CEO

> "This has significantly improved the efficiency of our operations and reduced wait times for customers. Plus,..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4882579)

JL

Jasper L.

Owner

> "We explicitly informed them they were not authorized to bill our account and were forced to issue a STOP..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___7036274)

JP

Joe P.

Owner

> "Initally they were great, and setup was simple, the rates looked good."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6555321)

JP

Joe P.

Owner

> "They were great at first, then when it came time to close the account, suddenly no one would respond, they..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6555321)

MR

Milton R.

Owner

> "The standout aspect of Shift4 POS at Rico's Chicken is its comprehensive functionality."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6151209)

VR

Verified Reviewer

Integration Specialist

> "Poor customer service with bad technology for transacting in the hotel industry."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6856453)

RW

Roger W.

Owner

> "Pretty prompt with processing. "

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6797620)

CS

CARLOS S.

CIO

> "Too many glitches, many transactions are going into shift4 but not back into POS so the batch auditing is..."

[See full review](https://www.capterra.com/p/70936/Shift4/#SoftwareAdvice___6569142)

AW

August W.

Owner

> "The POS system was easy to understand."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6528176)

PL

Pam L.

Owner Operator

> "You must call customer service to cancel your contract, you can not email it, or send a certified letter,..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6442185)

CN

Carlo N.

Manager

> "I also like how I can track everything and access it at anytime!"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6245958)

PL

Pam L.

Owner Operator

> "Even though their systems are antiquated and their local technician in Jacksonville, FL is incompetent, they..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6442185)

MM

Mike M.

Owner

> "Being able to reach someone at any time is very helpful."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6203109)

SF

SYLVAIN F.

GM

> "The service is probably the worse possible and it's almost impossible to talk to someone, they do that on..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6852860)

AW

Alicia W.

Owner

> "We chose Skytab for our new restaurant and they had us up and running within a week!"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4935868)

JS

Jason S.

President

> "It was not until we were cancelling our Shift 4 account that they tried to correct their incompetence and..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6797820)

SS

Sandy S.

Administrative Assistant

> "Easy integration into resort software when it started. "

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4991610)

AR

ANDRES R.

Systems Administrator

> "The issues that sometimes come up is it will not take a card with a long expiration date."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6805798)

TB

Taylor B.

Bartender

> "He helped us so much with the switch from shitty digital dining"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___5080753)

DS

David S.

Owner

> "My monthly % cost went up every month (from about 2.8% to 3.7%), and I had to call for repeated errors where..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6104878)

SS

Sam S.

Owner

> "This switch from PosiTouch to SkyTab was effortless."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___5004501)

KL

Kent L.

General Manager

> "the company lied about reducing there merchant fees and percentage when we came across and less expensive..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6462226)

IA

Iris A.

MANAGER

> "At the begining was kind of diferent but soon we love it because everything is easier to use"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4955699)

MZ

Maksim Z.

Co-CEO

> "Once installed had to spend a great deal of money trying to get it to work for us, with in the end the tech..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6749229)

AW

Alicia W.

Owner

> "Our staff caught on quickly to the program and are loving the handhelds!"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4935868)

JL

Jasper L.

Owner

> "We’ve been fed excuse after excuse, and this ordeal has been a massive financial and operational headache."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___7036274)

AW

Alicia W.

Owner

> "Responsiveness of the Skytab team, we were up and running in a week."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4935868)

VR

Verified Reviewer

Owner

> "They said that was a "SEC Security Fee for the previous year" and would do nothing to help unless I started..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6645052)

RT

Rodi T.

Owner

> "Finding items on there is easy as well."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4953454)

MR

Mary R.

Owner

> "I needed to return equipment and my town was evacuated for flooding."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6779305)

TA

Tariq A.

Ceo

> "The entire team is responsive and we never have to wait very long for support"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6185205)

CM

Chris M.

Owner

> "This is a big company that purposely tells u something and then has fine print to contradict what they say."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6842698)

DB

Dale B.

Owner

> "Good value for the money, less fees then Quickbooks"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4920323)

BJ

Bruce J.

CPA

> "Further more if they tell you they will have someone get back to you, give it up because you will not, in..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6561405)

BB

Brad B.

Bar manager

> "I’ll recommend this to everyone just based on the tech’s knowledge an willingness to help with every..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___5080709)

MR

Mary R.

Owner

> "Customer service was rude and very horrible to me over the phone, they showed zero compassion with my..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6779305)

GB

Gregory B.

Owner

> "The support team was extremely helpful and available when needed."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___5014599)

JP

Joe P.

Owner

> "Another couple months passed and $900 was taken out of my account with no notice or warning."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6555321)

JC

Joaquin C.

Owner

> "I highly recommend this system to anyone who is looking into POS systems for their business/establishment."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4928823)

PMA

Peter M A.

Manager

> "It has been very difficult getting all of the various modifiers correct so that all of the options are..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4939759)

DS

David S.

Owner

> "Local sales guy was nice, appeared to be knowledgeable."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6104878)

MZ

Maksim Z.

Co-CEO

> "We were lied to on the phone about the software, told it had capabilities that it did not."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6749229)

EF

Eric F.

Owner

> "I had no idea how to start and the set up was easy, fast and I get reliable processing for less than other..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___3729754)

JS

Jason S.

President

> "cancellation fees even after their incompetence."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6797820)

PM

Pako M.

Manager

> "Very good product and customer service"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4912249)

JP

Joe P.

Owner

> "Its so far a mess and they just keep blaming other departments and have no interest in doing anything about..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6555321)

AN

Amy N.

Manager

> "Very easy to understand and implement."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4968907)

PL

Pam L.

Owner Operator

> "They would send out the same local technician who could not solve the problem for four years."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6442185)

BB

Brad B.

Bar manager

> "So easy to use!"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___5080709)

DS

Danielle S.

Manager

> "I hate the process of putting in an order I hate that orders disappear I hate everything down to the size of..."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6188493)

PMA

Peter M A.

Manager

> "Very user friendly."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4939759)

VR

Verified Reviewer

Owner

> "I do not appreciate being held hostage to get reasonable customer service."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6645052)

RK

Richard K.

Operating Partner

> "Sales Rep was AWESOME!"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4938274)

JS

John S.

Owner

> "No escalation process is ridiculous."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6640045)

PH

Patrick H.

Owner

> "Extremely User friendly."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___5050859)

RW

Roger W.

Owner

> "Terrible problem resolution procedures."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6797620)

PM

Pako M.

Manager

> "Every single part of it, very friendly software"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4912249)

CM

Chris M.

Owner

> "They try to be toast but it’s half ass."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6842698)

CH

Charlotte H.

Ceo

> "I was nervous, but this company is the real deal!"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___5093839)

CN

Carlo N.

Manager

> "I also think the reports it gives you can get super confusing and it gives you al lot of excess information."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6245958)

SP

Sijce P.

Operations Manager

> "Easy to use software."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4928492)

JT

Joe T.

President

> "My best advice is forgo any bells and whistles Shift4 claims as their support is non existent."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6209798)

BP

Bruno P.

Owner

> "easy setup and adjustable to my needs!"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4927907)

LG

Linda G.

Owner

> "That everytime there is an update it screws up all my computers for at least one whole day."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4938916)

PMA

Peter M A.

Manager

> "Our rep Dave Meslin is the absolute best!"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4939759)

DS

David S.

Owner

> "Be wary, the service is mediocre, and they will absolutely try to cheat you if you cancel with them."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6104878)

SO

Stephanie O.

General Manager

> "The search and layout is easy on the eyes when looking for a transaction."

[See full review](https://www.capterra.com/p/70936/Shift4/#SoftwareAdvice___3747124)

MZ

Maksim Z.

Co-CEO

> "Truly a garbage software garbage hardware and horrible customer support!"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6749229)

ST

Stevi T.

General manager

> "We were able to have an easy transition to a new updated system."

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___4891431)

MR

Mary R.

Owner

> "Customer service at this company is a joke"

[See full review](https://www.capterra.com/p/70936/Shift4/#Capterra___6779305)

[View Reviews](https://www.capterra.com/p/70936/Shift4/reviews/)

VR

Verified Reviewer

Digital coordinator

> "As part of the Square suite of apps and services, I liked that Point of Sale provided a digital platform and the means for me to..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7114985)

AB

Anna B.

Kinesiologist

> "They take a big cut from the sales which is an inconvinence and the additional costs of buying the square for physical tap also..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7152902)

VR

Verified Reviewer

Digital coordinator

> "Overall, Point of Sale has been a great way for me to pay quickly, conveniently, and interactively up front using a multitude of..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7114985)

KH

Kasi H.

Front Desk Manager

> "Maybe for a small hotel or business it would be affordable able. But for our property and the amount of online and phone..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7027292)

Michael Z.

Owner

> "Square Point of Sale is a reliable and practical tool for handling payments in a music and content creation business."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7137327)

SB

Sydney B.

General Manager

> "Consistent issues with QR code ordering / receiving payment, consistent issues with adding things to online website."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6853050)

KP

Krista P.

CFO

> "It works for our business model because we are one company with 8 subsidiaries, and it's nice to just be able to log in once and..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6855273)

AP

Angela P.

Director

> "I think the back end can be a little challenging at times. When you are making an item with different sizes, it can be confusing..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7014335)

SR

Stephen R.

Owner

> "I can write up an invoice in minutes with my saved items and I can collect a deposit in seconds with tap to pay or via emailing..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6558445)

SC

Shannon C.

Owner

> "Sometimes linking it and updating can be arduous."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7171868)

LS

Laura S.

Licensed Massage Therapist

> "Square Point of Sale is invaluable for my massage therapy practice, as it allows me to take credit card payments from clients,..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6413846)

Javier S.

Event planner

> "What hurts the most is that I acted immediately and trusted the reassurance given by Square support, only to later discover the..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7153874)

JW

Jenny W.

Management

> "As a small, locally owned furniture refinishing business, Square Point of Sale provides everything we needed to keep track of..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6847019)

John D.

President

> "All that is left to me now is to share my horror story as far and wide as possible to warn other small businesses about this..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7061021)

JD

Jesus D.

Owner

> "The app is simple, the card reader works smoothly, and it makes the whole checkout process super convenient for both us and our..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6814866)

Nathan H.

Owner

> "Many customers don’t want receipts or want emailed receipts."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7123719)

John D.

President

> "I liked the simplicity of using it, although Square charges the same fee for debit cards as for credit cards and is a point..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7061021)

AK

Ashley K.

Co-Owner

> "The fees are slightly high for the lack of customization you can do."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6867594)

AM

Anna M.

Owner, designer, webdeveloper

> "It’s great and gives my customers so many payment options including Clearpay and that means so much for me as a small business."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6884428)

HL

Hyeong L.

Chiropractor

> "The web version is difficult to navigate through."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7077179)

AB

Anna B.

Kinesiologist

> "Its compatible with my iphone and makes transactions a brease."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7152902)

LS

Laura S.

Licensed Massage Therapist

> "I haven't really had any problems with it, except one time I had to reload it after not using it for a period of time, and I..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6413846)

Absana P.

Tier III Technician

> "Furthermore, you can link straight to a bank account to receive deposit, and fees were minimal per transaction."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7066738)

VR

Verified Reviewer

Owner

> "Every interaction felt like dealing with support reps who had little understanding of Canadian business practices or the issues..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7057889)

AS

ALFREDO S.

LEAD

> "They have great customer service, with great solutions when it comes to solving a problem or refunds."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7123314)

VR

Verified Reviewer

Owner

> "Instead of helping, they read off scripts, dismissed my concerns, and closed inquiries without proper resolution."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7057889)

Michael Z.

Owner

> "The system is easy to use and provides enough basic reporting to stay on top of income."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7137327)

SK

Shawnalee K.

Sales Person

> "The transaction fees add up over time, and there are very limited customizable options."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6754090)

VR

Verified Reviewer

Owner

> "It’s easy to set up, affordable, and allows me to accept multiple payment types."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7129476)

CC

Chermaine C.

Business owner

> "Customer service is terrible, its almost impossible to get someone on the phone and they shut your account down with no warning..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6804031)

RP

Ryan P.

Graphic Designer

> "Overall, I like it's simple utility and how you can use it with mobile."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7099531)

Katie M.

Owner, Manager

> "A few small bugs with set up and processing."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7022178)

SK

Signe K.

Therapist

> "I have been able to provide excellent sales processing for clients even though i do remote events and markets."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6760274)

KE

Kaylyne E.

Training and Employee Development

> "The POS was very basic and didn't allow us to have as many options and integrations as we needed."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6729071)

AH

Autumn H.

Owner

> "I like that I can customize my items and organize them by category on the main screen."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6585131)

LL

Leah L.

Manager on Duty

> "The only downside is the fees can add up, and dealing with account holds has been a bit annoying at times."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6670067)

MG

Milagros G.

Beauty salon owner

> "I appreciate how intuitive the interface is—for both staff and customers—which helps keep the checkout process quick and..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6818627)

KR

Kristy R.

Owner

> "Slightly more expensive than some competitors."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7134706)

VR

Verified Reviewer

Owner

> "Even though the fees are a downside, the convenience and tools it offers make it worth it."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7129476)

Jesse Z.

Software Engineer

> "The terminals are a bit pricey for businesses to buy."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6879665)

Emma C.

Aesthetician

> "It's a must have for a business and square makes that possible."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7092403)

Javier S.

Event planner

> "I honestly feel abandoned by a platform I trusted with my business and my money."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7153874)

Abbey W.

owner, founder

> "Square is simple to use for invoicing and payment processing."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7084561)

John D.

President

> "They will not refund processing fees for mistaken charges (see below)."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7061021)

BW

Brent W.

Financial Controller

> "Funds deposit the next day and the app is reliable."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7115408)

KK

Kennedy K.

Four Oaks Farm Staff Assistant

> "Sometimes the app would glitch causing me to lose the progress made in my sale ."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6677178)

DB

Danielle B.

CFO

> "I like the ability to take payments anywhere at any time when our sports team needs it. "

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6828193)

SD

Sienna D.

Massage Therapist

> "For the small square reader, I can’t turn it off without it fully disconnecting from the phone."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6675018)

KP

Krista P.

CFO

> "Out of all of the SAAS services my company uses, Square is the one that never goes down, and is always accurate. "

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6855273)

Erika B.

Licensed Massage Therapist

> "Seems like there is an additional cost or fee for just about every feature and transaction!"

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6858280)

AH

Autumn H.

Owner

> "I also like that it shows my inventory amounts and alerts me when we are low."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6585131)

Absana P.

Tier III Technician

> "The Bluetooth reader was hard to pair at first as well."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7066738)

HU

Heather U.

Director

> "Square provides us an opportunity to process payments that are paid through credit cards or debit cards when individuals do not..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___5097584)

IL

Ilana L.

Artistic Director

> "It is dependent on a plug-in device. If this were to get lost or damaged, I can imagine that would be a problem."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6501051)

AP

Aria P.

Manager

> "Our clients love the iPad set up the most as it allows for collecting tips and giving the option of e-receipt or print to their..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6263929)

John D.

President

> "My efforts to get a reversal of the fees assessed fell on deaf ears."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7061021)

IC

Ismael C.

Staffing manager

> "I love that you can tap a payment card on a terminal to bring up all previous transactions."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6594806)

NA

Natalie A.

Assistant

> "The square device itself was always breaking and not reading the credit card correctly."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6698931)

DA

Devon A.

Owner

> "Easy to use onsite and as well as in the office for reconciling. "

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7074891)

PJ

Paul J.

eCommerce & IT Manager

> "That would be the time Square, with zero notice, pulled the plug on our store and website as a credit card processor, leaving us..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___5091857)

CM

Cheyenne M.

None

> "I like the ease of the application all together being able to sale products and buy product was made easier with square point of..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6415943)

RV

Robert V.

Manager

> "I don't like that they charge a different rate if I insert the card details directly"

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6606699)

Stephanie E.

Secretary

> "The template for sending email campaigns is helpful."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7035477)

KP

Katelynn P.

Agent

> "I personally think it is a little overpriced for my liking."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7002004)

CM

Casandra M.

Administrative support specialist

> "I love that you can create schedule recurring invoices and you can also have cards saved on file for automatic charges to people..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6079096)

WJ

Will J.

Director

> "Positive as a user, but ultimately I stopped using it because of the issues I was having with integration."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6871638)

AM

Anna M.

Owner, designer, webdeveloper

> "I believe that since I am offering many payment options, my customers are more keen to buy."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6884428)

DB

Danielle B.

CFO

> "Having to wait to have the money moved to out account is not always feasible."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6828193)

KK

Kennedy K.

Four Oaks Farm Staff Assistant

> "I like being able to customize everything for sale easily and the organization factor of it."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6677178)

BM

Breanna M.

Director of Procurement

> "We have had to switch to "off line" mode which also wasnt working."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6433327)

AZ

‪Abanoub Z.

sales

> "I was able to get it up and running in just a few minutes, and I can accept payments from credit and debit cards, cash, and bank..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___4973593)

VK

Vladislav K.

Owner

> "They simply block buyers’ payments and say that they stole these cards, but the buyers are my regular customers, they bought..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6202338)

VR

Verified Reviewer

Owner

> "Has a lot of features quality product easy customer service"

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7131012)

NA

Natalie A.

Assistant

> "I feel like the percentage of sales it takes is a little much, especially for the simplicity of it."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6698931)

MR

Myles R.

Customer service

> "Overall i have greatly appreciated the easy-to-use and accuracy of square point of sale a great tool."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7143772)

VR

Verified Reviewer

Owner and Artist

> "Sometimes the POS is delayed when there is not a good connection."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6581814)

JC

Jesse C.

Massage therapist

> "I like that they added the option to use your own phone as the card reader and that you can make different menu options with..."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6301046)

KN

Kendrick N.

CEO

> "you cant use your own debit card to pay for your own meals, counts as self funding, which will terminate your account."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___6016545)

KR

Kristy R.

Owner

> "Square point of sale is a very simple system to use."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7134706)

HL

Hyeong L.

Chiropractor

> "The app is not super user friendly."

[See full review](https://www.capterra.com/p/275802/Square-Point-of-Sale/#Capterra___7077179)

[View Reviews](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

## User interface

No images or videos  
provided by vendor

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

4.64 (3,032)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

ACH Payment Processing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Shift4

13/37

-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Cryptocurrency Processing
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Debit/Credit Card Processing
-   Digital Wallet Payments
-   eCommerce Integration
-   Electronic Signature
-   Expense Tracking
-   Generative AI
-   In-Person Payments
-   Loyalty Program
-   Mobile Payments
-   Multi-Currency
-   Multiple Payment Options
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links
-   Payment Reconciliation
-   PCI Compliance
-   Point of Sale (POS) Integration
-   Real-Time Data
-   Receipt Management
-   Recurring/Subscription Billing
-   Reporting/Analytics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Transaction Monitoring

[See all features](https://www.capterra.com/p/70936/Shift4/#features)

Square Point of Sale

Top features

19/37

-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Cryptocurrency Processing
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Debit/Credit Card Processing
-   Digital Wallet Payments
-   eCommerce Integration
-   Electronic Signature
-   Expense Tracking
-   Generative AI
-   In-Person Payments
-   Loyalty Program
-   Mobile Payments
-   Multi-Currency
-   Multiple Payment Options
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links
-   Payment Reconciliation
-   PCI Compliance
-   Point of Sale (POS) Integration
-   Real-Time Data
-   Receipt Management
-   Recurring/Subscription Billing
-   Reporting/Analytics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Transaction Monitoring

[See all features](https://www.capterra.com/p/275802/Square-Point-of-Sale/#features)

### Recognition

No recognitions have been awarded to Shift4

Square Point of Sale is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Shift4

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Square Point of Sale

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Shift4

-   By Shift4
-   Located in United States
-   Founded in 1994

Square Point of Sale

-   By Square
-   Located in United States
-   Founded in 2009

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[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,032)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

vs

[Gofrugal](https://www.capterra.com/p/71693/GoFrugal-POS-Software/)[4.41 (198)](https://www.capterra.com/p/71693/GoFrugal-POS-Software/reviews/)

$0/month

Price

$7/month

4.5

Features

4.4

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/71693-275802/GoFrugal-POS-Software-vs-Square-Point-of-Sale)

[Shift4](https://www.capterra.com/p/70936/Shift4/)[3.51 (114)](https://www.capterra.com/p/70936/Shift4/reviews/)

vs

[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)[4.59 (919)](https://www.capterra.com/p/212826/Google-Pay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.7

Features

4.5

3.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/70936-212826/Shift4-vs-Google-Pay)

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,032)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

vs

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/)

$0/month

Price

$31.1/month

4.5

Features

4.2

4.7

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135618-275802/Odoo-vs-Square-Point-of-Sale)