Agile Ticketing vs Bizzabo: Which is a better fit?

As our festival has grown, and our needs have changed, it has evolved with us. We are very happy with the product and especially the customer service which is excellent.

Not overtly intuitive so it takes some time to acclimate. Interface is a little on the dull side.

I'm a very visual or active learner so I need someone there to help me through the steps to really absorb the process, which the team is really good about doing.

Agile has served us well for several years, but it lacked donor management tools and extensive database and reporting, so we made a move to another product. However, I miss its customer service.

The team is friendly, quick to respond and they are there to answer any questions you might have big or small. I would recommend Agile again and again.

Reporting: There are several options to choose from, but with all the different kinds of events it is sometimes hard to find just the right report to meets our needs.

Agile is flexible and user friendly and allows us to effectively and clearly promote dozens of events at a time.

Bizzabo solves three key areas for me: helping me stay organized, helping me sell tickets, and helping my community engage with each other. Their support team is also best in class.

I still struggle a bit with the reporting and the allocation of tickets / registrations.

The company is becoming much more adaptable and taking on client feedback to improve the site functionality. Customer service has also improved with good communication to help support us.

Lloyed L

Cofounder & CSO

Their customer service is second to none - the email retargeting alone quadrupled conversions.

The best thing about this platform is that it's user friendly, enabling you to create a beautiful event in minutes. Managing the event is even easier with the Bizzabo.

Jamison J

Director

There are no CRM functions. The real downside to this is the marketing emails element- you can send emails and upload lists but you cannot export or see who is opening/clicking or unsubscribing.

I appreciate their responsiveness and passion for doing good work. Feels like we are all on the same team.

Tyas T

Student

This tool is easy to use, but sometimes it is difficult to understand to operate it (I got a few complaints from my event participants) so it needs an update.