# Compare Benchmark Email vs Gmail 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Benchmark Email and Gmail based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/71152-202338/Benchmark-Email-vs-Gmail

---

# Benchmark Email vs Gmail Features and Cost Comparison

Last updated April 1st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Benchmark EmailGmail2/4 selected

[Benchmark Email](https://www.capterra.com/p/71152/Benchmark-Email/)[4.3 (195)](https://www.capterra.com/p/71152/Benchmark-Email/reviews/)

[Gmail](https://www.capterra.com/p/202338/Gmail/)[4.8 (13,316)](https://www.capterra.com/p/202338/Gmail/reviews/)

[## Benchmark Email](https://www.capterra.com/p/71152/Benchmark-Email/)[4.3 (195)](https://www.capterra.com/p/71152/Benchmark-Email/reviews/)

Starting Price

$19.00/month

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [195 reviews](#user-reviews)

Positive

169

Neutral

16

Negative

10

[## Gmail](https://www.capterra.com/p/202338/Gmail/)[4.8 (13,316)](https://www.capterra.com/p/202338/Gmail/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.8

Customer Service

4.4

Reviews Sentiment

Based on [13,316 reviews](#user-reviews)

Positive

13,087

Neutral

198

Negative

31

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 11,536 reviews from email management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Mobile App

NA

Email Distribution

4.9

Inbox Management

\--

Email Monitoring

NA

Access Controls/Permissions

NA

65%Fit

Missing features

Feature ratings

Mobile App

4.8

Email Distribution

NA

Inbox Management

4.7

Email Monitoring

4.6

Access Controls/Permissions

NA

User satisfaction

User satisfaction

4.3

User reviews[195](https://www.capterra.com/p/71152/Benchmark-Email/reviews/)

Ease of use

4.4

Functionality

4.1

Value for money

4.2

Customer support

4.3

User satisfaction

4.8

User reviews[13,316](https://www.capterra.com/p/202338/Gmail/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.8

Customer support

4.4

Price starts from

Price starts from

$19Other, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Benchmark Email serves busy marketers at growing businesses (11–500 employees) who need a simple, fast, and effective email tool to send campaigns and grow sales without the clutter.

Best for

Designed for businesses of all types and sizes, it is a cloud-based email marketing solution that assists with creating custom professional email addresses, sending bulk emails, and more.

## User reviews

Pros & cons

LW

Lee W.

Manager

> "What I really liked after I made the switch was the template library, is has many nice templates and the most..."

[See full review](https://www.capterra.com/p/71152/Benchmark-Email/#Capterra___6378833)

CH

Cheryl H.

Prayer Ministry Coordinator

> "I don't feel comfortable asking for help, or taking one of your workshops because I'm on the free plan. But I would..."

[See full review](https://www.capterra.com/p/71152/Benchmark-Email/#Capterra___6887553)

AP

Aleksandra P.

Marketing Specialist

> "It helps create, send, and track emails for campaigns (opens and clicks included!)"

[See full review](https://www.capterra.com/p/71152/Benchmark-Email/#Capterra___6719861)

AN

Alberto N.

Sales Support

> "Text formatting glitches occur, and the requirement to create segments for targeted emails is inconvenient."

[See full review](https://www.capterra.com/p/71152/Benchmark-Email/#Capterra___4819665)

DM

Debbie M.

Owner

> "Great, Benchmark makes it easy for me to keep in touch and educate my clients monthly. "

[See full review](https://www.capterra.com/p/71152/Benchmark-Email/#Capterra___6882524)

AN

Alberto N.

Sales Support

> "Unfortunately, my website's lack of integration with Benchmark is an additional challenge."

[See full review](https://www.capterra.com/p/71152/Benchmark-Email/#Capterra___4819665)

AB

Andrei B.

Branch Manager

> "The builder is optimized very good for mobile device as almost all users use the phone the most."

[See full review](https://www.capterra.com/p/71152/Benchmark-Email/#Capterra___6289080)

EB

Eduardo B.

CEO

> "It does not offer a trial with enough amount of e-mails included...it offers a very limited features for it and people..."

[See full review](https://www.capterra.com/p/71152/Benchmark-Email/#Capterra___3810975)

CH

Cheryl H.

Prayer Ministry Coordinator

> "Mostly this is true, it still happens from time to time but is always easily cleared up. And it's free! Plus I..."

[See full review](https://www.capterra.com/p/71152/Benchmark-Email/#Capterra___6887553)

VR

Verified Reviewer

Chief Executive Officer

> "Just annoying to have emails go to spam."

[See full review](https://www.capterra.com/p/71152/Benchmark-Email/#Capterra___3843908)

DM

Debbie M.

Owner

> "I like Benchmark because of the low learning curve. "

[See full review](https://www.capterra.com/p/71152/Benchmark-Email/#Capterra___6882524)

VR

Verified Reviewer

Team Leader

> "it is hard to adjust scheduled emails considering all available settings (especially time zones)"

[See full review](https://www.capterra.com/p/71152/Benchmark-Email/#Capterra___3358380)

CM

Chrisarn M.

Marketing Officer

> "Benchmark Email offers accurate and dependable marketing services."

[See full review](https://www.capterra.com/p/71152/Benchmark-Email/#Capterra___6280607)

VR

Verified Reviewer

Chief Executive Officer

> "I even "warmed up" my email, but I still had problems."

[See full review](https://www.capterra.com/p/71152/Benchmark-Email/#Capterra___3843908)

AP

Aleksandra P.

Marketing Specialist

> "It provides clear insights and detailed analytics."

[See full review](https://www.capterra.com/p/71152/Benchmark-Email/#Capterra___6719861)

CV

Craig V.

Operations Manager

> "We rarely dealt with the same rep, which was time consuming as we had to explain our situation on multiple occasions."

[See full review](https://www.capterra.com/p/71152/Benchmark-Email/#Capterra___3208427)

AS

Abhilash S.

Accountant

> "With Benchmark Email, we are able to make email marketing smooth."

[See full review](https://www.capterra.com/p/71152/Benchmark-Email/#Capterra___6278894)

NW

Noel W.

Owner/Yoga Instructor

> "I don't like that I have to create a segment to email a few people in my list."

[See full review](https://www.capterra.com/p/71152/Benchmark-Email/#SoftwareAdvice___3377413)

AB

Andrei B.

Branch Manager

> "Setting up the account is easy, it has an intuitive user interface and starting the first campaign was very easy."

[See full review](https://www.capterra.com/p/71152/Benchmark-Email/#Capterra___6289080)

RS

Richard S.

CEO

> "It was difficult to work out how to format the email"

[See full review](https://www.capterra.com/p/71152/Benchmark-Email/#Capterra___2237438)

[View Reviews](https://www.capterra.com/p/71152/Benchmark-Email/reviews/)

VR

Verified Reviewer

Accountant

> "It keeps my emails organized, has a powerful search feature, and works seamlessly with other Google tools, which makes managing my communication much easier"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7069272)

EK

Ernest K.

Accounting Professional, CPA candidate

> "The automatic sorting isn’t always accurate — some important emails end up in the promotions tab. And the free storage fills up quickly if you receive a lot of attachments."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7031938)

OP

Olivia P.

Senior Technical Strategist

> "Smooth experience, smart inbox sorting, strong spam protection, reliable syncing across devices, and great integration with other Google products."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7041392)

Rahul W.

Student

> "i really dont like the new layout with the chat and meet tabs taking up space i never use those features and they just make the screen feel cluttered it was much better when it was..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064417)

JPN

Jean-Pierre N.

Instructional Designer

> "I like the free storage, search, amazing spam filtering, and seamless integration with Google Docs, Drive, accessiblity accros may devices."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7068518)

BY

Brian Y.

Visa Consulting Specialist

> "I hate when my add-ons sometimes malfunction, or even when notifications take a long time on my phone because a client could have lost his or her slot after missing a time-sensitive..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064815)

SV

Sammi V.

Senior Client Manager

> "I really like the built-in spam protection, automatic sorting into tabs (Primary, Promotions, Social), and integration with other Google Workspace apps like Drive, Calendar, and Meet."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7044781)

CC

Cody C.

Warehouse Team Lead

> "Trying to delete emails can be a little difficult as when you sort by age, it sometimes only gives you a small amount of the emails for the requested dates."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7069799)

BY

Brian Y.

Visa Consulting Specialist

> "Gmail has played the fundamental role in my visa consulting practice, enabling to store client emails, forms, and consular messages in a searchable and well-organized way in a..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064815)

KJ

Kobie J.

Medical assistant

> "The only issue I have with Gmail is if I want to get ride of multiple emails I wish there was a way that u could select all of them and delete at once."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7041606)

Rahul W.

Student

> "the search feature is honestly the best part because i can type one keyword and instantly find an email from five years ago it saves me so much time when i am looking for old receipts..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064417)

Gina M.

Online Business Service Provider

> "another thing I don't like about gmail is if you try and send an email with a large attachment, the email does not go through, it does not get saved as a Draft, you do not receive a..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6867879)

AD

Aaron D.

Tech Specialist

> "The amount of features you get with your gmail account is very good deal especially if you pay for the built in gemini features that helps summarize email threads and can tell you by..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7047935)

Mahendra K.

Self

> "The drawbacks of Gmails are limited, one being the spam emails and advertisements once the email spreads to a third party."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7069309)

MTM

Mishell Tera M.

Managing DIRECTOR

> "It is fast, dependable, and the mobile app is exceptionally user-friendly. While the storage limits can be a hurdle for long-term users, the sheer convenience of having my email,..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7106726)

Stephanie W.

Owner

> "I don't like that I couln't find a free app for my Macbook where I can have multiple accounts logged in at once like on my Iphone."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7116547)

VW

Victoria W.

Occupational therapy assistant

> "Gmail offers multiple ways to help store and customize your email for better organization which is also helpful when trying to clear out your inbox while saving emails that are..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7044658)

KB

Katie B.

Business analyst

> "I find when you are searching for an email ,the search functions isnt great and you can be trailing through a lot of emails to find the email you need."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7118620)

SV

Sammi V.

Senior Client Manager

> "It’s secure, integrates effortlessly with other Google tools, and makes managing communication efficient and organized. While it has a few minor drawbacks, it’s an excellent choice..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7044781)

ES

Ehsan S.

Production Manager

> "Syncing hiccups every now and then and insufficient advanced customization can ruin workflow, although coping with massive quantities of emails during ramp-up production necessitates..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7012037)

AA

Ashley A.

Volunteer

> "It's best from securing my account, help me keeping my records, help me retaining my contacts, helping me to access my documentation"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7100056)

FC

Fannie C.

Estimator

> "I am always has a big problem with Gmail, it not allow me to send the large attachment with a PDF when I need."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7029667)

CK

Cammie K.

Accounting

> "I love the calendar, the chat, the easiness of searching, The signature choices, the email sorting, the flag, the look and design….everything. "

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7040820)

TA

Taher A.

Teaching Assistant

> "In my experience the compatibility with other email services is also worse with Gmail, for instance if an email sent from Outlook contains attachments or images, they don't appear in..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6811219)

Crystal O.

Librarian

> "It plays nicely with sharing sheets, docs, slides, etc and organizes emails and attachments in a cohesive manner."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7063824)

TS

Tenai S.

Meta Ads Specialist

> "But Meet + Chat panes squat the inbox, big attach push me to Drive, and Google still sniffs messages for smart tips, so screen looks crowded and privacy vibes not 100 % clean"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6804020)

JS

Jack S.

Finance Director

> "The search function is really handy even when I’m juggling conversations with several people at once, I can dig up an old brief or message within seconds."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7069210)

RH

Ronisha H.

Entrepreneur

> "The storage is a big thing for me and here lately even when you delete a lot it still says you are running out storage forcing you to pay for more."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7048348)

David V.

Lead Developer

> "Gmail provides great value for money. If you run your business through email, then Gmail is a must for customer support, mobile access, and customization options."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7073665)

VR

Verified Reviewer

Project Management

> "I don’t like that subfolders can’t be hidden, and the integration with Google Calendar reminders can be a bit unreliable."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7067092)

VR

Verified Reviewer

CSR

> "Gmail provides excellent value, especially since the standard version is free and includes a large storage allowance shared with Google Drive and other Google services."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7111504)

PT

Peiyuan T.

Engineer

> "Once an email is permanently removed from the inbox or trash folder, it cannot be restored through standard recovery methods."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7052512)

Nathaniel C.

Account Executive

> "Features like Smart Compose, powerful search, labels, and filters make managing high email volume simple and efficient."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7085322)

VR

Verified Reviewer

Technician

> "I sometimes am unable to find certain email threads even when searching exact names found in the title of threads."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7109633)

VW

Victoria W.

Occupational therapy assistant

> "As a person who has multiple different email accounts I also like the ability that I have to link all of my Gmail accounts together to make it easier to jump between them."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7044658)

JS

Johnathan S.

Database Developer

> "I faced forwarding issues many times when I wanted to filter some important mails and avoid receiving promotions in my pro email address."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7047738)

VR

Verified Reviewer

CSR

> "These tools allow users to organize their inbox efficiently and tailor the email workflow to their needs."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7111504)

VR

Verified Reviewer

Head of marketing

> "What I like least is that for some reason it stopped feeding me incoming emails out of the blue, and missed an important meeting because of it. Although I reset my phone, it still not..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7075000)

RP

Ryan P.

CEO - Speech-Language Pathologist

> "Gmail has always been my go-to for making emails. When starting my private practice, I decided to go with Gmail as it provided a BAA in order to make sure that my documents were HIPAA..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7023582)

AR

Andrew R.

Virtual Logistics Agent

> "Storage limitations, Synchronization delays, Spam filter accuracy, Privacy concerns."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7049575)

JH

Jeff H.

Account Executive

> "Gmail is used all day every day in my role - the overall experience has been very positive because I need to respond quickly, not lose track of conversations, and the new AI tool they..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7071060)

VR

Verified Reviewer

Manager, Business Development

> "Oftentimes it will log you into separate work related emails and it can be cumbersome switching back and forth all of the time."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7034702)

Angel L.

Office Manager

> "There are never any problems with the Gmail server, and it never lets us down vs using other domain servers, it's always crashing and never has enough storage."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7056933)

TC

Takhia C.

Hairstylist

> "The thing I dislike the most is the limitation on how you are able to recover an account. If you don't have access to a phone number, or a ridiculously long recovery code then you're..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6769545)

SS

Sachin S.

Audit Article

> "Overall I had good experience with Gmail ints integration with all other apps helps to login quickly and smoothly without login hurdles, but some areas like interface, syncing..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7025607)

EH

Elizabeth H.

MYSELF

> "Only con is the spam and now they have added a "promotions" folder where spam can still sneak in. "

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7069844)

ES

Ehsan S.

Production Manager

> "Easy-to-use interface and powerful search in Gmail means working with inbox using filters and labels is easy; customization capabilities align experience to production workflows and..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7012037)

CK

Cammie K.

Accounting

> "I guess if I had to choose something it would be that sometimes the search to find an older email can be stressful if you need one from awhile back."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7040820)

DS

Danielli S.

Architect

> "This feature streamlines the process of accessing services, eliminating the need to create and memorize additional passwords, and this integration also gives me greater confidence and..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6854511)

RP

Ryan P.

CEO - Speech-Language Pathologist

> "The biggest flaw that I see is its ability to flag things as primary vs spam emails."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7023582)

Nathaniel C.

Account Executive

> "Gmail offers unmatched reliability, intuitive design, and seamless integration with the broader Google Workspace ecosystem."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7085322)

AP

Abdiel P.

ait

> "There isnt much i dislike about Gmail, maybe that sometimes it flags some emails as spam, but that happens in every email tool."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7050058)

Montesan B.

Marketing Consultant

> "Gmail has a schedule send feature which allows me to customize my preferred time when i want my emails to be delivered."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6874651)

DP

Dana P.

Admin

> "Some people don’t use Gmail and sending them invites sometimes does not work because they are using a different email platform"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7045400)

RR

Richard R.

IT Support Manager

> "Feature-rich, but allows the ability to manage email sending from different devices, seamlessly and you can pick up from one device to another, custom signatures, delayed email..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6837917)

MK

Mohammed K.

Teacher

> "the attaching big files not supported, and promotion emails are annoying and there no how to stop that."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7103433)

SY

Salimata Y.

Officer,Financial Center Assistant Manager

> "I use Gmail as my main platform for both professional and personal emails — it’s a reliable service that offers good organization and efficient message management."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6831969)

Zach P.

Marketing Coordinator

> "This can lead to you missing important emails if you don't pay as close attention to these email subfolders."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7104646)

KS

Katie S.

Operations Manager

> "It keeps my inbox organized, makes searching fast, and works seamlessly with Google Drive and Calendar, which makes daily work much smoother."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6881663)

OP

Olivia P.

Senior Technical Strategist

> "Some security or content restrictions also feel overly rigid, especially when users are locked out or flagged for unclear reasons."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7041392)

RH

Renee H.

Manager

> "Its one of the main support systems to our business, we have several emails that we use daily and need to toggle between based on needs."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7088539)

JB

Juan B.

BDR

> "If you prefer a comprehensive email suite that caters to various needs or simply excel at utilizing email’s features in a highly specialized manner, then Gmail falls short."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6834950)

TS

Tarandeep S.

Frontend Developer

> "Gmail has a reliable access ,can access it from any location or device ensuring I stay connected to inbox and important communication."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7019119)

Charlie L.

Videographer and Editor

> "Recently, they've added an unsubscribe button up top, but I've found that not to work as well as manually doing it."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7099338)

TE

Tatianna E.

Chiropractic Assistant

> "I enjoy the ease of receiving and sending emails, keeping important threads in one place to access them quickly, and that the software stores email addresses I sent to in the past so..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6767804)

DR

Delores R.

administrative assistant

> "The least I like about Gmail is having an issue with how to view my messages while having multiple emails."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7052776)

April V.

Loan Processor

> "The search, labels, and filtering tools save time, and it integrates seamlessly with other tools I use daily."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7070611)

MH

Michael H.

President

> "My biggest problem with Gmail is the occasional sluggishness, particularly on the mobile app for me."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7070243)

LH

Luke H.

Financial Advisor

> "Many professional email providers condition you to manage your emails with a bodthered interface and Gmail solves this issue, freely."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7055642)

DO

Daniel O.

Post Doctoral researcher

> "The spam features of gmail are a bit lacking since it allows a lot of spam to go through your inbox."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6807438)

LH

Luke H.

Financial Advisor

> "My favorite part is definitely its capabilities to manage external emails such as Hotmail, Yahoo Mail or even enterprise email addresses."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7055642)

Joshua F.

Marketing Specialist

> "If you don’t take time to set up labels and filters, your inbox can get overwhelming."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7075647)

JC

James C.

Customer Success Manager

> "Gmail also allows me to categorize and organize my messages, and the Google search function makes it easy to find items."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6762763)

VR

Verified Reviewer

Digital Marketer

> "Sometimes I have to reload it before I can be able to receive the latest email sent to me."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7063438)

ET

Ebony T.

Ceo

> "It also offers free basic service and extra tools for scheduling, calendars, alarms , and so on"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7109035)

KS

Katherine S.

Paralegal

> "There are too many display options that make usage tricky and cannot be hidden."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7082401)

PT

Peiyuan T.

Engineer

> "Additionally, the user interface is well-designed, intuitive, and visually appealing, making navigation smooth and reducing the learning curve for new users."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7052512)

KS

Katherine S.

Paralegal

> "The free storage is not enough for saving a lot of conversations."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7082401)

Maragaret L.

Owner

> "What I like best is that a Google gmail account entitles me to many other functions and software that help my business for free. "

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7076775)

Amee P.

Educational Assistant

> "Storage runs out a bit too fast and I don't always want to pay for more so it takes awhile to clean it out."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7065040)

[View Reviews](https://www.capterra.com/p/202338/Gmail/reviews/)

## User interface

[Benchmark Email](https://www.capterra.com/p/71152/Benchmark-Email/)

4.32 (195)

[Gmail](https://www.capterra.com/p/202338/Gmail/)

4.81 (13,316)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Benchmark Email

Top features

20/47

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Inbox Management
-   Mobile App
-   Multiple User Accounts
-   Prioritization
-   Process/Workflow Automation
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes
-   Signature Management
-   Social Media Integration
-   Spam Blocker
-   Support Ticket Management
-   Tagging
-   Third-Party Integrations
-   Whitelisting/Blacklisting
-   Workflow Management

[See all features](https://www.capterra.com/p/71152/Benchmark-Email/#features)

Gmail

19/47

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Inbox Management
-   Mobile App
-   Multiple User Accounts
-   Prioritization
-   Process/Workflow Automation
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes
-   Signature Management
-   Social Media Integration
-   Spam Blocker
-   Support Ticket Management
-   Tagging
-   Third-Party Integrations
-   Whitelisting/Blacklisting
-   Workflow Management

[See all features](https://www.capterra.com/p/202338/Gmail/#features)

### Recognition

No recognitions have been awarded to Benchmark Email

No recognitions have been awarded to Gmail

### Deployment & support

Benchmark Email

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Gmail

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Benchmark Email

-   By Polaris Software
-   Located in United States
-   Founded in

Gmail

-   By Google
-   Located in United States
-   Founded in

## Popular Comparisons

[Benchmark Email](https://www.capterra.com/p/71152/Benchmark-Email/)[4.32 (195)](https://www.capterra.com/p/71152/Benchmark-Email/reviews/)

vs

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[View full comparison](https://www.capterra.com/compare/202338-227138/Gmail-vs-Microsoft-Outlook)

[Benchmark Email](https://www.capterra.com/p/71152/Benchmark-Email/)[4.32 (195)](https://www.capterra.com/p/71152/Benchmark-Email/reviews/)

vs

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$10/month

4.1

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4.5

4.4

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[View full comparison](https://www.capterra.com/compare/71152-136603/Benchmark-Email-vs-MailerLite)

[Gmail](https://www.capterra.com/p/202338/Gmail/)[4.81 (13,316)](https://www.capterra.com/p/202338/Gmail/reviews/)

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4.7

Features

4.6

4.8

Ease of Use

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[View full comparison](https://www.capterra.com/compare/202338-247901/Gmail-vs-Google-Workspace)

[Benchmark Email](https://www.capterra.com/p/71152/Benchmark-Email/)[4.32 (195)](https://www.capterra.com/p/71152/Benchmark-Email/reviews/)

vs

[Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)[4.21 (526)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/)

$19/month

Price

$25/month

4.1

Features

4.3

4.4

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/71152-248536/Benchmark-Email-vs-Salesforce-Marketing-Cloud)

[Gmail](https://www.capterra.com/p/202338/Gmail/)[4.81 (13,316)](https://www.capterra.com/p/202338/Gmail/reviews/)

vs

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,028)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

$0

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$6/month

4.7

Features

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4.8

Ease of Use

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[View full comparison](https://www.capterra.com/compare/202338-227157/Gmail-vs-Microsoft-365)

[Gmail](https://www.capterra.com/p/202338/Gmail/)[4.81 (13,316)](https://www.capterra.com/p/202338/Gmail/reviews/)

vs

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$0

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4.7

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4.4

4.8

Ease of Use

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[View full comparison](https://www.capterra.com/compare/110228-202338/MailChimp-vs-Gmail)

[Gmail](https://www.capterra.com/p/202338/Gmail/)[4.81 (13,316)](https://www.capterra.com/p/202338/Gmail/reviews/)

vs

[Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,406)](https://www.capterra.com/p/132996/brevo/reviews/)

$0

Price

$9/month

4.7

Features

4.5

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132996-202338/brevo-vs-Gmail)

[Gmail](https://www.capterra.com/p/202338/Gmail/)[4.81 (13,316)](https://www.capterra.com/p/202338/Gmail/reviews/)

vs

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$0

Price

Contact vendor for pricing

4.7

Features

4.1

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/202338-266980/Gmail-vs-Yahoo-Mail)

[Gmail](https://www.capterra.com/p/202338/Gmail/)[4.81 (13,316)](https://www.capterra.com/p/202338/Gmail/reviews/)

vs

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$0

Price

$10/month

4.7

Features

4.5

4.8

Ease of Use

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vs

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$0

Price

$12/month

4.7

Features

4.2

4.8

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/31898-202338/Constant-Contact-vs-Gmail)

[Gmail](https://www.capterra.com/p/202338/Gmail/)[4.81 (13,316)](https://www.capterra.com/p/202338/Gmail/reviews/)

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4.7

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4.8

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