# Compare Diversified Billing vs BOSS811 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Diversified Billing and BOSS811 based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/71178-206223/Visual-Utility-Billing-vs-BOSS811

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# Diversified Billing vs BOSS811 Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Diversified BillingBOSS8112/4 selected

[Diversified Billing](https://www.capterra.com/p/71178/Visual-Utility-Billing/)[4.4 (41)](https://www.capterra.com/p/71178/Visual-Utility-Billing/reviews/)

[BOSS811](https://www.capterra.com/p/206223/BOSS811/)[4.8 (71)](https://www.capterra.com/p/206223/BOSS811/reviews/)

[## Diversified Billing](https://www.capterra.com/p/71178/Visual-Utility-Billing/)[4.4 (41)](https://www.capterra.com/p/71178/Visual-Utility-Billing/reviews/)

Starting Price

$3.00/year

Value-for-Money

4.5

Functionality

4.2

Ease of Use

4.3

Customer Service

4.8

Reviews Sentiment

am

BO

NS

Based on [41 reviews](#user-reviews)

Positive

38

Neutral

3

Negative

0

[## BOSS811](https://www.capterra.com/p/206223/BOSS811/)[4.8 (71)](https://www.capterra.com/p/206223/BOSS811/reviews/)

Starting Price

$2500.00/year

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

ZJ

AB

DS

Based on [71 reviews](#user-reviews)

Positive

69

Neutral

2

Negative

0

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

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### Rural Billing

4.9 (58)

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Starting Price

$2850.00

Flat Rate,One Time

Free Trial

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User rating

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rated it above 4 stars

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rated it above 4 stars

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### El Dorado Utility Billing

4.3 (78)

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Starting Price

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Free Trial

Free Version

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User rating

87%

of reviewers  
rated it above 4 stars

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## Summary

* * *

Features in Utility Billing Software

Best performer

32 / 39

Only Diversified Billing

-   Accounting
-   ACH Payment Processing
-   Automatic Backup

13 / 39

Only BOSS811

-   AI Copilot
-   Generative AI
-   Workflow Management

User satisfaction

User satisfaction

4.4

User reviews[41](https://www.capterra.com/p/71178/Visual-Utility-Billing/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.5

Customer support

4.8

User satisfaction

4.8

User reviews[71](https://www.capterra.com/p/206223/BOSS811/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

$3Per User, Per Year

-   Free version
-   Free trial

Price starts from

$2500Per User, Per Year

-   Free version
-   Free trial

Best for

Best for

Public and private utilities and municipal authorities that provide water, sewer, trash, gas and electric services to 2,500 to 25,000 customers.

Best for

BOSS811 is a cloud based One Call Locate Ticket Management software for damage prevention, investigation and risk management used by municipalities, utilities, , telco, fiber, gas and oil pipelines.

## User reviews

Pros & cons

AM

Akari M.

director

> "I love the way with each cycle you need to do, the paroduct essentially strolls you through each progression , he programming charging is very easy to use and The staff is..."

[See full review](https://www.capterra.com/p/71178/Visual-Utility-Billing/#Capterra___2991979)

NS

Nita S.

Secretary/Treasurer

> "Pulling specific reports can be hassle can be difficult."

[See full review](https://www.capterra.com/p/71178/Visual-Utility-Billing/#Capterra___2278356)

[View Reviews](https://www.capterra.com/p/71178/Visual-Utility-Billing/reviews/)

ZJ

Zachary J.

GIS Technician

> "I like being able to search for closed tickets using basically any piece of information such as contractor, location, type of work, etc."

[See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___7035429)

ZJ

Zachary J.

GIS Technician

> "The mapping could use some work. If I enter coordinates into the map search box it will bring me to the incorrect location."

[See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___7035429)

AB

Alex B.

Engineer

> "I love that our GIS system map (with main lines, service lines, meters, valves, etc.) can be overlaid on the map with the dig areas shown."

[See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___6843806)

MM

Mark M.

.

> "The login Timer, even though you select "Keep me logged in" you are booted out after maybe an hour.."

[See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___6846240)

DS

Donald S.

Engineering Tech

> "I like that Boss811 allows me to be in control of the product and how I receive dig tickets."

[See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___7035424)

BB

Beckett B.

Exchange Supervisor

> "I really can't think of anything to say that I didn't enjoy or like. If I had to name something, I would have to say just the set-up that..."

[See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___6844380)

SS

Stefan S.

Locate Manager

> "I like having multiple functions and ways to organize my workload on a daily basis. "

[See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___7035434)

JL

Jesse L.

supervisor

> "I don't like the fact that i can not arrange it so the locators can see all the work that is out there but not what there coworker's have..."

[See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___6854484)

RB

Ryan B.

Public Utilities Inspector

> "This software has enable our locating department to be extremely efficient with their time and capabilities."

[See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___6807938)

FB

Fred B.

Director of Public Works

> "I suppose the only negative thing is that the initial impact on efficiencies and how easy this is to use makes it frustrating when trying..."

[See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___6843779)

TB

Tracey B.

Manager

> "The technology is changing to help our company be a leader in the industry and explore best practices for damage prevention."

[See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___6843772)

EZ

Eddie Z.

Maintenance Manager

> "There are several ways to run ticket reports, and sometimes the numbers may be slightly inaccurate, possibly due to user error."

[See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___6586910)

SS

Stefan S.

Locate Manager

> "It is very straight forward and makes locating tickets very simplistic."

[See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___7035434)

LW

Lee W.

Damage Prevention Coordinator

> "The lack of customization for the dashboard."

[See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___6588752)

DS

Donald S.

Engineering Tech

> "Everytime I had a question or feature request, customer service has been very helpful."

[See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___7035424)

DF

Dana F.

Manager

> "Some things are not addressed in a timely manner"

[See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___6070579)

JA

Josh A.

Water Manager and Field operations

> "We have been thrilled with our experience with BOSS811, their team has been so understanding of our communities needs and has worked with us..."

[See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___6586436)

JW

Josh W.

Applications Engineer

> "Personally, being able to integrate emails as tickets could be useful, but I think it's not the point of this software."

[See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___3465827)

BB

Beckett B.

Exchange Supervisor

> "I highly recommend this software solution to anyone looking for a program to manage their locates."

[See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___6844380)

RY

Randall Y.

Infrastruction Manager

> "Reporting can be a little confusing but nothing BOSS811 support can't help with"

[See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___3207074)

JH

James H.

IT Administrator

> "It was nice to no longer be dependent on fax machines, land line service, or fax internet services."

[See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___6587309)

DB

Daniel B.

President

> "did not find any features that we did not like"

[See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___3207023)

[View Reviews](https://www.capterra.com/p/206223/BOSS811/reviews/)

## User interface

[Diversified Billing](https://www.capterra.com/p/71178/Visual-Utility-Billing/)

4.37 (41)

[BOSS811](https://www.capterra.com/p/206223/BOSS811/)

4.80 (71)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Diversified Billing

Top features

32/39

-   Accounting
-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Automatic Backup
-   Billing & Invoicing
-   Commenting/Notes
-   Contact Database
-   Customer Management
-   Customizable Templates
-   Document Management
-   Electronic Payments
-   Forecasting
-   For Electricity
-   For Natural Gas
-   For Trash
-   For Water
-   Generative AI
-   Historical Reporting
-   Meter Data Management
-   Metered Billing
-   Mobile Access
-   Non-Metered Billing
-   Online Payments
-   Payment Collection
-   Payment Reminders
-   Penalty/Cut-Off Processing
-   Printing Services Integration
-   Rate Management
-   Recurring/Subscription Billing
-   Refund Management
-   Reporting & Statistics
-   Self Service Portal
-   Third-Party Integrations
-   Transaction History
-   Usage Tracking/Analytics
-   User Management
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/71178/Visual-Utility-Billing/#features)

BOSS811

13/39

-   Accounting
-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Automatic Backup
-   Billing & Invoicing
-   Commenting/Notes
-   Contact Database
-   Customer Management
-   Customizable Templates
-   Document Management
-   Electronic Payments
-   Forecasting
-   For Electricity
-   For Natural Gas
-   For Trash
-   For Water
-   Generative AI
-   Historical Reporting
-   Meter Data Management
-   Metered Billing
-   Mobile Access
-   Non-Metered Billing
-   Online Payments
-   Payment Collection
-   Payment Reminders
-   Penalty/Cut-Off Processing
-   Printing Services Integration
-   Rate Management
-   Recurring/Subscription Billing
-   Refund Management
-   Reporting & Statistics
-   Self Service Portal
-   Third-Party Integrations
-   Transaction History
-   Usage Tracking/Analytics
-   User Management
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/206223/BOSS811/#features)

### Recognition

No recognitions have been awarded to Diversified Billing

No recognitions have been awarded to BOSS811

### Deployment & support

Diversified Billing

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

BOSS811

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Diversified Billing

-   By Diversified Technology Corp
-   Located in United States
-   Founded in 2000

BOSS811

-   By BOSS Solutions
-   Located in United States
-   Founded in 1997