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We provide software from all types of companies within the Experience sector from small single person tour providers to large international OTAs and resellers.
We specialize in incoming travel agencies (inbound). DMC (Destination Management Companies), representing tour operators. We also have many customers organizing daily excursions. (back office B2B B2C)
That's very helpful in your work organisation and having the chance to meet into the marketplace other provider that an help you into the selling of your products it's a very important idea.
However, those are operator errors (my errors). Each time it happened, Bokun would help me out by letting me know exactly where those errors were made.
There ability to customize a system that works for us was amazing. There system is a one stop solution with opportunities for future support as we continue to increase our business levels.
There has been some down time and issues with the API that have been a problem at times.
Software is very easy to use. Amazing opportunity to find reliable partners, integrate other apps and OTA bookings.
This is the worst timing possible to release such a feature at the start of the winter season (most activity companies quite season) and during the COVID-19 pandemic when bookings are already low.
Very quick and effective communication with supporting team. Also I appreciate the flexibility to improve everything along the way based on the customer findings.
The checkout widget that they provide to our customers is also very weak, compared to other solutions.
Bókun
Top FeaturesMulti Travel Incoming
Bókun
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Multi Travel Incoming
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