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Serving digital retailers & restaurateurs across US, UK, CA, India, Australia and over 60+ countries
Multi-Channel businesses who require= Inventory/Warehouse & Order Management Software Solution.
Helps us at a time we are growing and right now we are far more efficient and have nice tools for reporting and the support service is awesome.
Worst software in india for retails, worst in customer service, Gofrugal is a cheater company.
This is just the beginning, pros also include good support from their assure care team and a timely resolution of of the reported issues in most of the cases.
There is no real solution to handle damaged products. Practically, the process is a lot more complex one than just transferring it to a sub location and using the wastage entry module in the software.
I love their efforts in constantly working on the software to make it the best of its kind. The take customers' suggestions and review and implement it if it is feasible.
When an emergency situation arrives there is no point of contact to solve it asap.
Its a best software and the exciting mobile apps helps all the business men in controlling and managing their business effectively.
Some people are struggling to use this software. They need direct phone helpline.
There are many features about this software that I can appreciate. I like how easy it is for me to do what I need to.
If i had to say something negative it would be on how my receiving of Pos is done. However, we are in the process of modifying that area.
The support team has been incredibly hands on and truly cares about our growth. The support rep. comes from the marketplace world and understands my companies needs alot of times better then I do.
I used to have to manage all of our operational software via a Visio chart. Seriously, a damn Visio chart to track and manage all of the systems that ran our business.
I like that i can integrate all my systems together, My shopify with Amazon,ebay,and walmart selling channels. Also love the reports how it shows me whats selling and not selling.
Last year at IRCE I had to pull out a PDF to show potential vendors what we were using and how each system fit into our main business system. Working with SS has been a burden lifted.
They are very open to feedback and they ask good hard questions. Not to be difficult but to make sure they understand the request and that it makes good business flow and business sense.
If you have a team that has trouble extrapolating information then you'll want to have someone create internal documentation for your own use.
Gofrugal
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