Gofrugal vs LOCATE: Which is a better fit?

Helps us at a time we are growing and right now we are far more efficient and have nice tools for reporting and the support service is awesome.

Worst software in india for retails, worst in customer service, Gofrugal is a cheater company.

This is just the beginning, pros also include good support from their assure care team and a timely resolution of of the reported issues in most of the cases.

There is no real solution to handle damaged products. Practically, the process is a lot more complex one than just transferring it to a sub location and using the wastage entry module in the software.

ARCADEUS A

Systems Administrator/ICT Service Desk

I love their efforts in constantly working on the software to make it the best of its kind. The take customers' suggestions and review and implement it if it is feasible.

When an emergency situation arrives there is no point of contact to solve it asap.

Its a best software and the exciting mobile apps helps all the business men in controlling and managing their business effectively.

Some people are struggling to use this software. They need direct phone helpline.

Locate is continually rolling out improvements and additional capabilities, their customer service is responsive, pleasant and truly helpful.

For example, sales orders can't be edited in an issued status. This is inconvenient when a partial order goes out and you need to adjust the remaining order.

We feel like this is a platform that will grow with us. Locate is radically different - better, IMO - from any other inventory/order management platform in it's class and a great value for the money.

Some of the features and functionalities are still too limited.

Tyler T

Chief Executive Officer

I like the fact that it is SaaS, and they have integration with all the tools we need. The barcoding on BIN locations and the paperwork it generates has been a godsend.

The second chart of accounts threw me off a bit and it was sometimes difficult to reconcile with QBO.

Tyler T

Chief Executive Officer

I've already recommended LOCATE to two other clients, and will continue to do so. They care about their clients, and keep improving their software.

Tyler T

Chief Executive Officer

If they are weak anywhere, I would say the accounting expertise that LOCATE provided us may need another person, but that was a year ago we implemented so maybe they did that.