# Compare ShelbyNext Membership vs TouchPoint 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ShelbyNext Membership and TouchPoint based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/71788-94410/ShelbyNext-Membership-vs-TouchPoint

---

# ShelbyNext Membership vs TouchPoint Features and Cost Comparison

Last updated March 14th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ShelbyNext MembershipTouchPoint2/4 selected

[ShelbyNext Membership](https://www.capterra.com/p/71788/ShelbyNext-Membership/)[3.9 (158)](https://www.capterra.com/p/71788/ShelbyNext-Membership/reviews/)

[TouchPoint](https://www.capterra.com/p/94410/TouchPoint/)[4.4 (249)](https://www.capterra.com/p/94410/TouchPoint/reviews/)

[## ShelbyNext Membership](https://www.capterra.com/p/71788/ShelbyNext-Membership/)[3.9 (158)](https://www.capterra.com/p/71788/ShelbyNext-Membership/reviews/)

Starting Price

$35.00/month

Value-for-Money

3.9

Functionality

3.6

Ease of Use

3.8

Customer Service

3.8

Reviews Sentiment

MS

MK

MS

Based on [158 reviews](#user-reviews)

Positive

115

Neutral

35

Negative

8

[## TouchPoint](https://www.capterra.com/p/94410/TouchPoint/)[4.4 (249)](https://www.capterra.com/p/94410/TouchPoint/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.1

Ease of Use

3.8

Customer Service

4.5

Reviews Sentiment

LS

LK

MK

Based on [249 reviews](#user-reviews)

Positive

223

Neutral

22

Negative

4

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 2,405 reviews from church management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

65%Fit

Missing features

Not enough reviews

Feature ratings

For Religious Organizations

5.0

Donation Management

5.0

Communication Management

NA

Online Giving

5.0

Contact Database

\--

84%Fit

High performer

Feature ratings

For Religious Organizations

5.0

Donation Management

4.8

Communication Management

4.8

Online Giving

5.0

Contact Database

4.9

User satisfaction

User satisfaction

3.9

User reviews[158](https://www.capterra.com/p/71788/ShelbyNext-Membership/reviews/)

Ease of use

3.8

Functionality

3.6

Value for money

3.9

Customer support

3.8

User satisfaction

4.4

User reviews[249](https://www.capterra.com/p/94410/TouchPoint/reviews/)

Ease of use

3.8

Functionality

4.1

Value for money

4.2

Customer support

4.5

Price starts from

Price starts from

$35Per Feature, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Churches, parishes, denominational headquarters, faith-based nonprofits, para-church ministries.

Best for

Our target market is medium and large churches seeking a comprehensive church management system to enhance discipleship, engagement, and operational efficiency.

## User reviews

Pros & cons

MS

Matthew S.

Pastor

> "The forms feature is well designed and can be imbedded on a website, used as a direct link, or generate a QR code."

[See full review](https://www.capterra.com/p/71788/ShelbyNext-Membership/#Capterra___4177865)

AH

Angela H.

Music/Media Coordinator

> "While we could run reports, we weren't able to get custom things that we needed to be able to track volunteers and..."

[See full review](https://www.capterra.com/p/71788/ShelbyNext-Membership/#Capterra___3510827)

MK

Michelle K.

Office Administrator

> "Overall, I thought this product served us well to maintain our database, and communicate well with our members. "

[See full review](https://www.capterra.com/p/71788/ShelbyNext-Membership/#Capterra___3939353)

AH

Angela H.

Music/Media Coordinator

> "There were many other things that our staff got frustrated that Shelby couldn't do to help with day to day task that we..."

[See full review](https://www.capterra.com/p/71788/ShelbyNext-Membership/#Capterra___3510827)

MS

Matthew S.

Pastor

> "ShelbyNext is a good solid church management software if that's all you need."

[See full review](https://www.capterra.com/p/71788/ShelbyNext-Membership/#Capterra___4177865)

PM

Pam M.

Office Manager

> "We almost always have to leave messages and wait for call backs and a good majority of the time when you call you get a..."

[See full review](https://www.capterra.com/p/71788/ShelbyNext-Membership/#Capterra___2746421)

MK

Michelle K.

Office Administrator

> "Very user friendly and good videos and links to help when needed."

[See full review](https://www.capterra.com/p/71788/ShelbyNext-Membership/#Capterra___3939353)

VR

Verified Reviewer

Giver, attendee

> "Fails to respond to request to stop giving."

[See full review](https://www.capterra.com/p/71788/ShelbyNext-Membership/#GetApp___3017238)

SS

Sandi S.

Admin Assistant

> "I enjoy having all the features in Shelby Next for groups, and for sending texts to specific groups as reminders, etc."

[See full review](https://www.capterra.com/p/71788/ShelbyNext-Membership/#Capterra___2766473)

AH

Angela H.

Music/Media Coordinator

> "The overall look and use of Shelby wasn't super user friendly either."

[See full review](https://www.capterra.com/p/71788/ShelbyNext-Membership/#Capterra___3510827)

BC

Bettina C.

Events and Publications

> "I created a registration form for our VBS in a matter of minutes and was able to share on our website."

[See full review](https://www.capterra.com/p/71788/ShelbyNext-Membership/#Capterra___2934739)

PM

Pam M.

Office Manager

> "This software is not really user friendly. "

[See full review](https://www.capterra.com/p/71788/ShelbyNext-Membership/#Capterra___2746421)

[View Reviews](https://www.capterra.com/p/71788/ShelbyNext-Membership/reviews/)

LS

Laura S.

Database Administrator

> "TouchPoint software has helped our church tremendously by simplifying a lot of our processes and allowing us to do more than our previous databases."

[See full review](https://www.capterra.com/p/94410/TouchPoint/#Capterra___6762561)

JS

Jessica S.

Director of Operations

> "My least favorite part of TouchPoint is the lack of real-time dashboards for registration forms requiring a report to be run to see registration results."

[See full review](https://www.capterra.com/p/94410/TouchPoint/#Capterra___6712375)

[View Reviews](https://www.capterra.com/p/94410/TouchPoint/reviews/)

## User interface

[ShelbyNext Membership](https://www.capterra.com/p/71788/ShelbyNext-Membership/)

3.95 (158)

[TouchPoint](https://www.capterra.com/p/94410/TouchPoint/)

4.35 (249)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting Integration

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

ShelbyNext Membership

25/45

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Tracking
-   Built-in Accounting
-   Child Check-in
-   Communication Management
-   Contact Database
-   Contact Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Donation Management
-   Electronic Payments
-   Email Management
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Religious Organizations
-   Generative AI
-   Member Communication
-   Member Directory
-   Member Portal
-   Membership Management
-   Mobile Access
-   Multi-Location
-   Online Calendar
-   Online Giving
-   Pledge Management
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Role-Based Permissions
-   Small Group Management
-   SMS Messaging
-   Social Media Integration
-   Third-Party Integrations
-   Visitor Tracking
-   Volunteer Management
-   Website Management
-   Worship Planning

[See all features](https://www.capterra.com/p/71788/ShelbyNext-Membership/#features)

TouchPoint

Top features

40/45

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Tracking
-   Built-in Accounting
-   Child Check-in
-   Communication Management
-   Contact Database
-   Contact Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Donation Management
-   Electronic Payments
-   Email Management
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Religious Organizations
-   Generative AI
-   Member Communication
-   Member Directory
-   Member Portal
-   Membership Management
-   Mobile Access
-   Multi-Location
-   Online Calendar
-   Online Giving
-   Pledge Management
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Role-Based Permissions
-   Small Group Management
-   SMS Messaging
-   Social Media Integration
-   Third-Party Integrations
-   Visitor Tracking
-   Volunteer Management
-   Website Management
-   Worship Planning

[See all features](https://www.capterra.com/p/94410/TouchPoint/#features)

### Recognition

No recognitions have been awarded to ShelbyNext Membership

No recognitions have been awarded to TouchPoint

### Deployment & support

ShelbyNext Membership

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

TouchPoint

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ShelbyNext Membership

-   By Ministry Brands
-   Located in United States
-   Founded in 2005

TouchPoint

-   By TouchPoint Software
-   Located in United States
-   Founded in

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