DealerCenter vs Zoho CRM: Which is a better fit?

Sandeep: Hi, this is Sandeep from Speedy Auto Sales & Service in Orlando. I'm the director of the company and I would probably give four to four and a half stars to DealerCenter. Well, I haven't used any of the software before DealerCenter because we started our dealership and started with DealerCenter. But, we do have a lot of friends in this business who advised against the other existing software because of some issues, which they never corrected or rectified. The pricing of DealerCenter was quite economical. They had good service. I would also say they were probably the number one rated while I was doing the research for the software systems. That was just simply amazing. Their service initially was very, very good. The onboarding process was very simple. They had training for each individual packet in terms of whether it was accounting, whether it was inventory, whether it was sales reporting. The training was amazing. I've been in the industry for a little over a year. I have still been talking to a lot of people in case there is anything better in the market, but no one at all comes even close to DealerCenter, and that is why I've decided I will stick onto it. I haven't been looking for anything. As whatever issues I face there's always a solution with them.

Nicole D.: My name's Nicole. I'm the owner and founder of Nicole Du Guay Coaching & Consulting, and I give Zoho CRM a four out of five. Prior to using Zoho CRM, I've tried a number of different CRM platforms, and Mindbody Online is an example and a couple of other ones. And I found that Zoho CRM, although the other platforms have ... Some are more specific for specific industries. Having tested a number of them, I just find that I like the integration and the versatility of Zoho CRM a lot better. The number one reason that I decided to try Zoho CRM was because I was already using Zoho Meetings and I liked the idea that I can integrate my calendar and my booking system and have it directly linked to my meetings platform that I was already using. Zoho CRM was a little bit challenging at first. It does take a little bit of time to find your way around the platform, but once I was familiar with it, it was actually really easy to get the hang of and get into using it. I would recommend that anybody wanting to use Zoho CRM take some time just to look at all the other integrations that you're already using and wanting to use and actually consider combining your accounts into the Zoho platform because I did find that if you had platforms like MailChimp, for example, that was separate, it actually ... Even though you can make it work, it actually is just easier if you keep everything in the Zoho family, which I would recommend.