DealerCenter vs Dynamics 365: Which is a better fit?

Sandeep: Hi, this is Sandeep from Speedy Auto Sales & Service in Orlando. I'm the director of the company and I would probably give four to four and a half stars to DealerCenter. Well, I haven't used any of the software before DealerCenter because we started our dealership and started with DealerCenter. But, we do have a lot of friends in this business who advised against the other existing software because of some issues, which they never corrected or rectified. The pricing of DealerCenter was quite economical. They had good service. I would also say they were probably the number one rated while I was doing the research for the software systems. That was just simply amazing. Their service initially was very, very good. The onboarding process was very simple. They had training for each individual packet in terms of whether it was accounting, whether it was inventory, whether it was sales reporting. The training was amazing. I've been in the industry for a little over a year. I have still been talking to a lot of people in case there is anything better in the market, but no one at all comes even close to DealerCenter, and that is why I've decided I will stick onto it. I haven't been looking for anything. As whatever issues I face there's always a solution with them.

Adoba: Hi everyone, my name is Adoba. I lead technical and product at Alphora, a team of roughly seven to nine. I rate Dynamics at a four out of five. So we use Dynamics most for sales and our marketing. The sales Microsoft relationship, sales is a big part of what we do. We also use the service part, which is the customer service. The marketing part of Microsoft Dynamics help us keep in touch with our customers and our sales reps with the product. So being in the Microsoft ecosystem is one of the best things with Dynamics. You have access to the entire product line that just works seamlessly together. Like I said, we do sales, CRM, marketing. All of those things are the individual products that we considered, but Microsoft was able to bring them together. The product for our sales, which we use the most, has really grown. The features that they've added has just been tremendous, and that's the best part about Microsoft Dynamics for us. I think there's always an issue with seat based billing, which is what we have with Dynamics today. I think that's just the biggest issue, and sometimes I think being part of the ecosystem of having access to Microsoft Dynamics to their products is an advantage but sometimes it can also be a disadvantage because, for us, we had everything siloed before in different other products but when we decided to use Dynamics we had to bring sales together into one product, bring marketing together into one product, bring our [inaudible 00:01:22] together into one product. That's sort of a disadvantage. I'm not sure how well these three things are able to work outside of each other if they're not connected under the same system so it was a huge consideration for us and I think for anyone who is wanting to use Dynamics.