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The independent used car dealer who is looking for top notch dealer management system functionalities at the most competitive price in the market.
IT services and consulting companies, MSPs and ISVs with complex billing models looking for a consolidated system to automate business process, improving efficiency, accuracy and visibility.
We use it at our smaller dealership and it is so user friendly. It is extremely easy to run deals to 5 lenders at one time to get the best approval for your customers, the support is really great too.
Horrible, SCAM, Wont cancel the account, charging double what agreed on.
I was referred to DealerCenter's DMS by a friend and i'm glad i did because it's so easy to use. Glad i didnt got with Frazier or V12.
Email and text message blast is non functional and the support team is mostly overseas. No accountability when things go wrong.
Of all the research I did this one has the most integrated features. Very helpful and rep. did a real wonderful job helping me.
Some of their pricing of options are too costly for the sector and competition. The al a carte pricing should be grouped or packaged.
Super easy to work with and everytime I call the representative she helps me as soon as possible and knows the system very well. I highly recommend the dealer center program for the price.
I think it's very annoying how every time I do something it opens new tabs.
Harmony is a fully featured, and incredibly well supported PSA software. Our platform team had spent countless hours investigating the best possible solution for our unique requirements.
The combination of Salesforce and ServiceMax was such a bad fit for us. Many of our processes had to be done outside of the system and we were losing valuable information.
Customer Service is exactly what you need - fast, informative, helpful and friendly. Fantastic supporting documentation for implementation and continuing use.
Also, when we had a problem, we had to "get people together" to gather all of the facts before we could answer the questions needed to solve issues since all information was spread out.
I must have spent countless days looking for the "right" PSA tool and I just kept coming back to Harmony, I love it. Happy to share my experience with anybody thinking about a new PSA.
On past systems I've used, it was difficult to see what happened with our customers after an initial sale.
It is a pleasure to work with the team at Harmony who provide excellent support and are always open to discuss additional features so the product is getting better every day.
We have come across a couple of small bugs but the team at Datalogic are so quick to respond that problems are sorted out straight away with little or no impact.
Sandeep: Hi, this is Sandeep from Speedy Auto Sales & Service in Orlando. I'm the director of the company and I would probably give four to four and a half stars to DealerCenter. Well, I haven't used any of the software before DealerCenter because we started our dealership and started with DealerCenter. But, we do have a lot of friends in this business who advised against the other existing software because of some issues, which they never corrected or rectified. The pricing of DealerCenter was quite economical. They had good service. I would also say they were probably the number one rated while I was doing the research for the software systems. That was just simply amazing. Their service initially was very, very good. The onboarding process was very simple. They had training for each individual packet in terms of whether it was accounting, whether it was inventory, whether it was sales reporting. The training was amazing. I've been in the industry for a little over a year. I have still been talking to a lot of people in case there is anything better in the market, but no one at all comes even close to DealerCenter, and that is why I've decided I will stick onto it. I haven't been looking for anything. As whatever issues I face there's always a solution with them.
Prioritize real-user-identified key features according to your needs to find your best fit.
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