# Compare DealerCenter vs Rapid Recon 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare DealerCenter and Rapid Recon based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/71935-191074/DealerCenter-vs-Rapid-Recon

---

# DealerCenter vs Rapid Recon Features and Cost Comparison

Last updated March 20th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

DealerCenterRapid Recon2/4 selected

[DealerCenter](https://www.capterra.com/p/71935/DealerCenter/)[4.9 (1,479)](https://www.capterra.com/p/71935/DealerCenter/reviews/)

[Rapid Recon](https://www.capterra.com/p/191074/Rapid-Recon/)[4.8 (479)](https://www.capterra.com/p/191074/Rapid-Recon/reviews/)

[## DealerCenter](https://www.capterra.com/p/71935/DealerCenter/)[4.9 (1,479)](https://www.capterra.com/p/71935/DealerCenter/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.8

Functionality

4.8

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

TP

Based on [1,479 reviews](#user-reviews)

Positive

1,440

Neutral

23

Negative

16

[## Rapid Recon](https://www.capterra.com/p/191074/Rapid-Recon/)[4.8 (479)](https://www.capterra.com/p/191074/Rapid-Recon/reviews/)

Starting Price

$499.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

AT

MC

Based on [479 reviews](#user-reviews)

Positive

465

Neutral

12

Negative

2

## Summary

* * *

Key features rated by users

Features selected based on 2,079 reviews from auto dealer software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

64%Fit

Missing features

Feature ratings

Reporting & Statistics

NA

For Automotive Dealerships

4.9

Service Department

NA

Third-Party Integrations

4.4

Inventory Management

4.7

81%Fit

High performer

Feature ratings

Reporting & Statistics

4.4

For Automotive Dealerships

4.6

Service Department

4.4

Third-Party Integrations

4.6

Inventory Management

4.7

User satisfaction

User satisfaction

4.9

User reviews[1,479](https://www.capterra.com/p/71935/DealerCenter/reviews/)

Ease of use

4.8

Functionality

4.8

Value for money

4.8

Customer support

4.9

User satisfaction

4.8

User reviews[479](https://www.capterra.com/p/191074/Rapid-Recon/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$499Other, Per Month

-   Free version
-   Free trial

Best for

Best for

DealerCenter is used by independent auto dealers, buy here pay here dealerships, franchise dealerships, used car dealers, and automotive sales professionals.

Best for

Rapid Recon works with dealerships of all sizes, shapes and kind! If you need to take used cars from acquisition to frontline as efficiently as possible, we're the No.1 choice..

## User reviews

Pros & cons

TP

Tony P.

Owner

> "The platform is intuitive, efficient, and brings inventory management, deal processing, customer..."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___7106641)

AE

Alisa E.

Finance Manager

> "Sometimes I cannot see the Experian credit reports or the status of clients is not accurate.p"

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6603943)

Ellen D.

CFO

> "we just fully migrated all our systems to dealercenter and have been happy with the platform for..."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___7101372)

RH

Ryan H.

General Sales Manager

> "It can be difficult to print a deal sheet with multiple terms, or maybe I just don't know how but I..."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6595729)

EP

Elios P.

owner

> "Dealercenter offers the ability to take creditcard and debit card payments directly from our platform."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6778505)

AB

Alex B.

Buyer

> "I feel the my least favorite part about dealercenter is trying to find old deals can sometimes be..."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6595700)

ED

Edward D.

Group Vice president of Human resources.

> "Best part being the comprehensive reports on dealer performance and revenue analytics for data driven..."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6471671)

JT

Joshua T.

Manager

> "Also, if someone making any sort of dealer service sees this, please quit adding 'dealer' to you name. "

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6595724)

JA

Jay A.

Sales and Finance Solutions Specialist

> "Even if they don't know the answer right away they get back to me quickly. And adding Deal Driver to my..."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___7006777)

BP

BRETT P.

GM

> "PRICING WHILE COMPETITIVE COULD STILL BE BETTER AND BILLING CAN GET CONFUSING."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6595759)

Ellen D.

CFO

> "constantly putting out new updates and features that are relevant to business."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___7101372)

AE

Alisa E.

Finance Manager

> "Sometimes the system glitches."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6603943)

JA

Jay A.

Sales and Finance Solutions Specialist

> "Switching from our old system to DealerCenter has been a game changer for our dealership."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___7006777)

AP

Aaron P.

Buyer wholesaler

> "messy UI on the home screen."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6595713)

ET

Elaine T.

Sales Mananger

> "She is very friendly, calls when she says she will and always goes over and beyond to make sure im..."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___7093408)

SM

Stacie M.

Owner

> "i don't like how you have to keep changing passwords"

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6734482)

AR

Alexis R.

Salesman

> "What I personally love the most is the website integration the templates are amazing and it's very..."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6595912)

RJ

Risa J.

sales rep

> "it has been glitchy lately."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6595701)

DS

Dari S.

finance manager

> "What truly sets DealerCenter apart is their outstanding customer service—always available, responsive,..."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6775142)

VL

Vincent L.

President

> "It logs you off too soon."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6597881)

MC

Milena C.

Admin Manager

> "It's also flexible where you can add products useful to you as you need them, which keeps the pricing..."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6599197)

VL

Vincent L.

President

> "Constantly having to login."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6597881)

HE

Henry E.

CEO

> "I like it because it makes my new business easier with inventories, sales and expenses updates"

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6595820)

Vladyslav D.

Internet Sales Person

> "I feel like the customer information sometimes is not located in the places I want it to see."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6076969)

JP

Jenny P.

GENERAL MANAGER

> "The ease of processing deals and the website integration, along with the customer service."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6595709)

IM

ISABEL M.

OWNER

> "I DO NOT HAVE ANY COMPLAINTS AT ALL WITH DEALER CENTER"

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6595749)

MM

Mansour M.

Owner

> "What I like most about DealerCenter is the top-notch customer service."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6797057)

TG

TAMI G.

SECRETARY

> "I don't like the billing cycles because they lag behind"

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6227260)

JA

Jay A.

Sales and Finance Solutions Specialist

> "I am getting so much more customer interaction with DealerCenter."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___7006777)

RF

Ray F.

Sales manager

> "Customer support team was not helpful with the inventory transfer"

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6183774)

MS

Michelle S.

General Manager

> "Not to mention, when you actually add up what you are spending with DealerCarSearch, Frazer, and 700..."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___4941828)

SF

Sadaf F.

Manager

> "Has too many questions to submit about the customer"

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___3676397)

AP

Aaron P.

Buyer wholesaler

> "Helpful software that organizes deals."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6595713)

SA

Sam A.

Owner

> "Price and add ons and bill / pricing constantly changing. If there is a billing issue have to wait for..."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___2856896)

JH

Jordan H.

Sales

> "besides the issues with phone calls and sending texts, it is user friendly"

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6595782)

JH

Jennifer H.

Manager

> "From the time I started with dealer center, I really did not find any cons about this platform."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___3595682)

CB

Charles B.

OWNER OPERATOR

> "Easy access to log in and route to where I need to go & simple."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6598136)

DE

Dan E.

Owner

> "A lot of times we receive leads coming from 3rd parties and replying to those leads through the CRM can..."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___2419632)

PT

Paige T.

COO

> "They are responsive to any questions I have and I can get a hold of them when needed."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6595732)

SA

Sam A.

Owner

> "Lots of add ons and fees fees not the best customer service"

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___2856896)

FE

Fred E.

Owner

> "I have switched over my SEO and Website from Cars4Sale recently, so far I am impressed!"

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6656480)

JM

Joan M.

Office Manager and Sales

> "It has a really hard time synching with our vehicle database (Frazer). "

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___2538427)

JH

Jordan H.

Sales

> "user friendly, all parts of dealership can be accessed from system"

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6595782)

AU

Anees U.

Principle

> "Currently I'm unable to manage Facebook Marketplace leads, although they are currently rolling out..."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___2332398)

AE

Alisa E.

Finance Manager

> "Love how easy it is to find all my clients and the way it adds information."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6603943)

SJ

Sermonte J.

Owner

> "It was only frustrating when I didn't know how to use it."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___2800069)

TH

Tim H.

gm

> "The price and the functionality works out great for us."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6595769)

DF

David F.

Marketing Manager

> "Email and text message blast is non functional and the support team is mostly overseas."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___2610586)

SK

Steve K.

President

> "Very tool... especially with it being mobile friendly and via the easy to use app."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6597187)

JA

Josh A.

Dealership Owner

> "Its really slow, and clunky, When there is an issue often times its not a quick solution."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___2621098)

RV

Rick V.

Business Manager

> "Accessibility and very diversified in uses"

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6595723)

RT

Robert T.

Owner

> "i don't like adding vehicles on the desktop as it's tedious"

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___2457835)

AR

Alex R.

Owner

> "She has helped me transfer my data from Frazer, and export my inventory to Facebook and other marketing..."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___4684416)

PA

Pirooz A.

Owner

> "I do notice some flaws with the financing section of the system but they're very minor."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___2330348)

DS

Dari S.

finance manager

> "Highly recommend DealerCenter to any dealership looking for a reliable and easy-to-use solution!"

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6775142)

DF

David F.

Marketing Manager

> "Mobile app is not as robust as I would like."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___2610586)

GC

GEORGE C.

FINANCE

> "EASY TO USE ALL AROUND, YOU CAN NAVIGATE EASY ITS A BEST ONE FOR USING WITH WESTLAKE"

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6597094)

RA

Ribaz A.

Owner

> "very complicated, expensive, they are not communicate well, not professional at all ."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___2632281)

MM

Mansour M.

Owner

> "My rep,\[sensitive content hidden\], goes above and beyond every time."

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6797057)

JM

JUAN M.

FINANCE DIRECTOR

> "THAT WE HAVE NOT TAKEN ADVANTAGE OF ALL SERVICES AVAILABLE YET!"

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___2426789)

JZ

Joey Z.

Owner

> "Service was exccellent!"

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___6774925)

AA

ABE A.

MANAGER

> "NOTHING THAT I DO NOT LIKE ITS REALLY SIMPLE AND EASY TO USE"

[See full review](https://www.capterra.com/p/71935/DealerCenter/#Capterra___2369322)

[View Reviews](https://www.capterra.com/p/71935/DealerCenter/reviews/)

AT

Ariel T.

HR Manager

> "Every employee in the company utilizes this system daily and it's very easy to train and teach anyone to use it. If I were to be asked,..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___6454766)

AR

Andreas R.

used car shop foreman

> "There are certain things that if you change them it reset a lot of the time clocks that my managers use daily, so it makes it difficult to..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2844429)

MC

Michael C.

Photographer

> "In my case, I love how it sends me an alert to my phone letting me know what work is ready for me to do."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___6509543)

JB

James B.

Vehicle Enhancement

> "I feel that the product is well designed but lately it has become frequently unstable under cellular signal even with full bars of signal...."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2839353)

HT

Heng T.

Lawyer

> "I like that Rapid Recon help to make adjustments so you never standstill losing time and money"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___4956238)

MT

Matthew T.

Volkswagen Sales

> "Sometimes the app freezes up when viewing retail/recon photos and either can't be taken back to the previous display or, the app needs to be..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2844058)

JH

Justin H.

Pre-Owned Operations Director

> "Rapid Recon provides our dealerships with an affordable and very intuitive solution to help us recondition our inventory quickly and..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2854169)

RL

Roi L.

Product

> "No APIs, poor integrations options, no way to pull data, plenty of internal issues in the company due to that."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2835915)

SM

Sean M.

Manager

> "The features I like most about Rapid Recon are the ability to customize and re-order "buckets" whenever needed and the ease of searching for..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2846038)

MF

MANUEL F.

Used Car Recon Mananger

> "Not sure if this can harness every vehicle that is Frontline ready, sometimes i'll try to locate a vehicle that has been in our lot for..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2836441)

MK

Michael K.

Sales Manager

> "The biggest benefit is instant communication between all departments including offsite vendors regarding the entire recon process from the..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2835721)

ND

Nathan D.

Lot Attendant Supervisor

> "I do not like that there are so many different sections for separate departments when it should all just be complied into one, to small..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2839773)

CF

Clifford F.

Lot Tech

> "I love the fact that we can scan Vin's and it GEO tags the location of the cars and we can keep everyone updated with pictures and notes in..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2838454)

NS

Nicholas S.

Used Car Manager

> "When a vehicle was previously in the software gets taken out , it will not auto reload it back in i have to manually add it."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2855987)

WF

Walter F.

store manager

> "has sped up our time by 10 or more days, better tracking of vehicle on site and off site, more accountability for a store with 3 locations"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2849358)

KH

Kobe H.

Digital Marketing Manager

> "The mobile app is clunky and not optimized for mobile use very well, it takes too much time to change to a different section of the app."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2843997)

BR

Brian R.

Recon Manager

> "Since we started using Rapid Recon, we keep track of the process better, repairs take less time, parts come in a more timely fashion and..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2835871)

DH

Darien H.

Sales Manager

> "I don't like when you're adding a comment and click away and reopen the comment, everything you wrote prior is erased."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2853751)

DS

Darren S.

Lot Manager

> "At busy times we have 30-40 vehicles in the various reconditioning stages and this app helps us keep track that nothing slips through the..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2836293)

BS

Brian S.

Appearance Center Coordinator

> "No history of who edited each note (some get deleted and we have to start all over, with no one to ask why it happened)"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2838577)

RG

Robert G.

Used Car Director

> "It also allows us to share the money we have invested in the vehicle to the prospective owner building value in the vehicle and us as a..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2835899)

DF

Dennis F.

General Manager

> "I do not like that it counts Sundays as a repair day, by adding that day it appears like it is in the shop longer"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2857307)

BB

Brielle B.

Manager

> "Our service department is held accountable for what is goin on with vehicles going through our reconditioning process and it is easy for our..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2836087)

TF

Tyler F.

technician

> "small malfunctions not being able to add pictures one day and shortly after it started working"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2838022)

JH

Justin H.

Service Manager

> "Rapid Recon has definitely helped to improve the flow of our reconditioning process, which overall cuts down the time to get a vehicle..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2853891)

RM

Rob M.

UCM

> "Vehicles which have been sold can linger in system which cause your inventory count to be inaccurate"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2843081)

DM

Dave M.

Sales & Leasing Consultant

> "The result of which is we have been able to show and turn more preowned/new vehicles quicker which has resulted in increased profit for all..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2849400)

DC

David C.

Warranty Administrator

> "At times the website freezes and will require the internet browser to restart."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2853953)

AD

Anthony D.

Sales

> "Solving business problems is the name of the game and with using this app we can follow the entire chain of Preparation for the vehicle to..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2838735)

GA

Glorimar A.

service advisor

> "it will not communicate with our system to see estimates done on rapid recon."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2848149)

MW

Mitchell W.

Marketing Manager

> "great tool to help reconditioning processes and helps others check to see statuses of vehicles and where they currently are at."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2958962)

AM

Amanda M.

BDM

> "It's hard to upload a vehicle that was bought from us previously to it again if they want to trade it in."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2835993)

LA

Lloyd A.

Owner

> "I can take a picture of the repairs and get an almost instant approval with out car manager having to stop what he is doing to check out all..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2862035)

MS

Matthew S.

Parts Advisor

> "Can be difficult to launch the program, a specific browser must be used, or it will not load."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2835844)

GR

Guilherme R.

Inventory Analyst

> "It's perfect to organize all of our workflow and vehicles life cicle."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___3493642)

WC

William C.

Parts and reconditioning

> "I have issues of information being deleted when moving a vehicle from one step to another."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2838384)

RS

Robert S.

Sales

> "Being able to see what step of the process our used cars are at has saved me from pestering managers and spending time making calls to ask..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2846362)

TS

Tylor S.

Sales Consultant

> "The mobil app is a bit clunky and hard to use and the boxes on some of the buttons seems to be off or really hard to hit."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2845867)

MT

Matthew T.

Volkswagen Sales

> "When used properly by all involved parties, RR helps us keep track of what vehicle is where in the recon process and ultimately saves us..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2844058)

MM

Maira M.

Virtual Bilingual Assistant

> "I would say not everyone knows how to use it full takes time to learn"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___3619929)

JG

JOSE G.

Pre-Owned Sales Manager

> "Our dealership was finally able to pin point where the delays in recon were and how to find steps to improve our processes"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2849335)

BT

Brad T.

Used Car Director

> "No ability to add or remove steps without contacting our rep. Seems silly that we are unable to do so ourselves."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2846017)

DW

Daniel W.

technician

> "It Helps eliminate the need to walk up to sales to present the Used car manager the recon needs for a particular vehicle, definitely a time..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2838189)

AS

Adam S.

Logistics Manager

> "Every time there is an update, the software slows down tremendously and freezes constantly."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2835851)

CC

Curtis C.

Operations

> "Our turnaround time has decreased, we have become more accountable for individual vehicles, and that reduces the time it takes to get them..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2835849)

JG

JEFF G.

SERVICE ADVISOR

> "App crashes a lot and ever since the new update notifications stopped"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2849510)

DD

Debbie D.

Business Dev't Manager

> "I like that it takes the guesswork out of knowing what stage of reconditioning our used car vehicles are in as well as if they are at an..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2835825)

GP

Geoff P.

Parts Manager

> "does not reflect an invoice or repair order number for easy lookup"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2846318)

SG

Sonny G.

Used car manager

> "It’s a great way to keep up with the status of your vehicles as the process moves from service to recon and to frontline ready."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2847370)

ZM

Zane M.

inventory manager

> "picture taking process during initial intake takes too long to load"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2835803)

NM

Nathaniel M.

service advisor

> "It notifies us with approval updates and you are able to move progress with the vehicle being worked on. plus everything is time stamped as..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2838371)

CG

COLIN G.

SERVICE MANAGER

> "Often the system will move vehicle to recon done for apparently no reason. "

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2843988)

JZ

Joe Z.

Inventory Manager

> "Great system for service, clean up department etc. and vendors to keep track what’s going on."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2844412)

AM

Adam M.

Inventory Photo Specialist

> "Sometimes the app is slow to load, it crashes sometimes daily."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2838536)

BA

Bryan A.

Operations Manager

> "We love the fact you can communicate between vendors and employees, take pictures, input costs and much more"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2838163)

SM

Sean M.

Manager

> "Not a terrible problem to have, but every second wasted in a day is an inefficiency that could be eliminated. "

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2846038)

JH

Justin H.

Service Manager

> "It has helped us identify where we need to improve to get vehicles through quicker and make changes as needed."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2853891)

RD

Randy D.

SM

> "the log in is a little slow and sometimes i can not get in"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2838430)

MD

MATTHEW D.

FIXED OPS DIRECTOR

> "We really like that the tool archives the entire decision process so we can refer back to it at a later date if necessary."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2844632)

MG

Michael G.

Used Car Buyer

> "There are far too many issues with the mobile platform here. "

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2846125)

BW

Brent W.

GM

> "That all Departments involved in the Recon process can utilize the software to assist in streamlining the process."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2838166)

AS

Adam S.

Logistics Manager

> "To their credit, they work on it until it gets fixed, but it’s always very frustrating until they figure out the fix."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2835851)

SG

Sonny G.

Used car manager

> "I really like being able to approve work on vehicles with the mobile application when I am off work."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2847370)

PA

PAUL A.

SERVICE CONSULTANT

> "Sometime I do not see notes put in by other users for a few hours."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2835902)

AP

Anthony P.

INVENTORY/IT MANAGER

> "KEEPS IT EASY TO LOCATE ANY UNIT IN OUR INVENTORY, SENDING TO USED CAR MANAGER TO APPROVE RECON AND BACK TO THE SHOP IIN NO TIME!"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2838433)

PN

Phillip N.

Emissions tester

> "On smaller devices some buttons were hard to access."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2839063)

AL

ANTHONY L.

MGR

> "It has made communication between departments much easier and faster minimizing the vehicle spends in recon."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2836021)

DS

David S.

Service Manager

> "The Picture upload can be time consuming"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2845877)

MS

Mollie S.

Parts Advisor

> "Overall it's been impactful to our used car department, we are able to set up certain routines so the process becomes fluid."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2835616)

KD

KEVIN D.

INTERNAL SERVICE ADVISOR

> "Not a software issue but I do have some connectivity issues every once in a while"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2838357)

CO

CLIFFORD O.

USED CAR MANAGER

> "This is a very useful application to keep track of inventory, and also to streamline your Recon process."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2845463)

TS

TRICIA S.

ASSISTAN SERVICE MANAGER

> "That you are not able to upload documents"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2846031)

RJ

Rich J.

COO

> "Accountability and communication is crucial in the reconsideration of vehicles and RR does a great job in these tow areas."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2838559)

AL

Andrew L.

Carport

> "This could be due to my phone or internet quality."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2844029)

ZM

Zane M.

inventory manager

> "The thing i love most about this product is how i can easily track what step my vehicles are in."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2835803)

JG

Julian G.

General Manager

> "Shows how slow we are at turning used cars"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2849471)

CL

Chris L.

General Sales Manager

> "This software is simple the best at both moving cars through the process as well as holding different teams accountable."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2846054)

VR

Verified Reviewer

Sales

> "the phone app is a little complex, should be simplified"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2838104)

EH

EMMA H.

RECON

> "It's helped us speed up our processes, and it helps us know what's going on with each of our cars."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2844173)

KG

KIMBER G.

internal advisor

> "The app isn't as user friendly as the desktop version"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2844278)

[View Reviews](https://www.capterra.com/p/191074/Rapid-Recon/reviews/)

## User interface

4.85 (1,479)

[Rapid Recon](https://www.capterra.com/p/191074/Rapid-Recon/)

4.76 (479)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Accounting Integration

150

Important

Activity Dashboard

120

Important

DealerCenter

22/50

-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Barcode/Ticket Scanning
-   Buy Here, Pay Here
-   Calendar Management
-   Communication Management
-   Contact Database
-   Customer Database
-   Customer History
-   Customizable Forms
-   Customizable Reports
-   Discount Management
-   Document Management
-   Document Storage
-   Email Management
-   Financing Management
-   For Automotive Dealerships
-   Forms Management
-   Generative AI
-   GPS
-   Inventory Management
-   Inventory Tracking
-   Invoice Management
-   Lead Capture
-   Lead Management
-   Lease Tracking
-   New Car Dealer
-   Payment Collection
-   Price/Margin Management
-   QuickBooks Integration
-   Quotes/Estimates
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Reporting/Analytics
-   Reporting & Statistics
-   Sales Floor Management
-   Sales Reports
-   Service Department
-   Stock Management
-   Summary Reports
-   Third-Party Integrations
-   Used Car Dealer

[See all features](https://www.capterra.com/p/71935/DealerCenter/#features)

Rapid Recon

Top features

26/50

-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Barcode/Ticket Scanning
-   Buy Here, Pay Here
-   Calendar Management
-   Communication Management
-   Contact Database
-   Customer Database
-   Customer History
-   Customizable Forms
-   Customizable Reports
-   Discount Management
-   Document Management
-   Document Storage
-   Email Management
-   Financing Management
-   For Automotive Dealerships
-   Forms Management
-   Generative AI
-   GPS
-   Inventory Management
-   Inventory Tracking
-   Invoice Management
-   Lead Capture
-   Lead Management
-   Lease Tracking
-   New Car Dealer
-   Payment Collection
-   Price/Margin Management
-   QuickBooks Integration
-   Quotes/Estimates
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Reporting/Analytics
-   Reporting & Statistics
-   Sales Floor Management
-   Sales Reports
-   Service Department
-   Stock Management
-   Summary Reports
-   Third-Party Integrations
-   Used Car Dealer

[See all features](https://www.capterra.com/p/191074/Rapid-Recon/#features)

### Recognition

No recognitions have been awarded to DealerCenter

No recognitions have been awarded to Rapid Recon

### Deployment & support

DealerCenter

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Rapid Recon

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

DealerCenter

-   By Nowcom Corporation
-   Located in United States
-   Founded in 1996

Rapid Recon

-   By Rapid Recon
-   Located in United States
-   Founded in 2010

## Popular Comparisons

[DealerCenter](https://www.capterra.com/p/71935/DealerCenter/)[4.85 (1,479)](https://www.capterra.com/p/71935/DealerCenter/reviews/)

vs

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$99/month

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4.8

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4.8

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[View full comparison](https://www.capterra.com/compare/71935-178449/DealerCenter-vs-CarsForSale)

[Rapid Recon](https://www.capterra.com/p/191074/Rapid-Recon/)[4.76 (479)](https://www.capterra.com/p/191074/Rapid-Recon/reviews/)

vs

[Carsforsale.com](https://www.capterra.com/p/178449/CarsForSale/)[4.55 (2,363)](https://www.capterra.com/p/178449/CarsForSale/reviews/)

$499/month

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4.8

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[View full comparison](https://www.capterra.com/compare/178449-191074/CarsForSale-vs-Rapid-Recon)

[DealerCenter](https://www.capterra.com/p/71935/DealerCenter/)[4.85 (1,479)](https://www.capterra.com/p/71935/DealerCenter/reviews/)

vs

[AutoManager](https://www.capterra.com/p/10010509/DeskManager/)[4.89 (238)](https://www.capterra.com/p/10010509/DeskManager/reviews/)

$99/month

Price

$50/month

4.8

Features

4.9

4.8

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/71935-10010509/DealerCenter-vs-DeskManager)

[Rapid Recon](https://www.capterra.com/p/191074/Rapid-Recon/)[4.76 (479)](https://www.capterra.com/p/191074/Rapid-Recon/reviews/)

vs

[AutoManager](https://www.capterra.com/p/10010509/DeskManager/)[4.89 (238)](https://www.capterra.com/p/10010509/DeskManager/reviews/)

$499/month

Price

$50/month

4.7

Features

4.9

4.8

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/191074-10010509/Rapid-Recon-vs-DeskManager)

[DealerCenter](https://www.capterra.com/p/71935/DealerCenter/)[4.85 (1,479)](https://www.capterra.com/p/71935/DealerCenter/reviews/)

vs

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.21 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

$99/month

Price

$31.1/month

4.8

Features

4.2

4.8

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/71935-135618/DealerCenter-vs-Odoo)

[Rapid Recon](https://www.capterra.com/p/191074/Rapid-Recon/)[4.76 (479)](https://www.capterra.com/p/191074/Rapid-Recon/reviews/)

vs

[Marketing 360](https://www.capterra.com/p/148516/Marketing-360/)[4.52 (1,132)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

$499/month

Price

Contact vendor for pricing

4.7

Features

4.4

4.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/148516-191074/Marketing-360-vs-Rapid-Recon)

[DealerCenter](https://www.capterra.com/p/71935/DealerCenter/)[4.85 (1,479)](https://www.capterra.com/p/71935/DealerCenter/reviews/)

vs

[Frazer](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/)[4.65 (150)](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/reviews/)

$99/month

Price

Contact vendor for pricing

4.8

Features

4.6

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/34553-71935/Frazer-Auto-Dealer-Software-vs-DealerCenter)