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The independent used car dealer who is looking for top notch dealer management system functionalities at the most competitive price in the market.
Used Car Dealerships and Subprime Finance Companies, Buy Here Pay Here Operation that may or may not have a Service & Parts Department
We use it at our smaller dealership and it is so user friendly. It is extremely easy to run deals to 5 lenders at one time to get the best approval for your customers, the support is really great too.
Horrible, SCAM, Wont cancel the account, charging double what agreed on.
I was referred to DealerCenter's DMS by a friend and i'm glad i did because it's so easy to use. Glad i didnt got with Frazier or V12.
Email and text message blast is non functional and the support team is mostly overseas. No accountability when things go wrong.
Of all the research I did this one has the most integrated features. Very helpful and rep. did a real wonderful job helping me.
Some of their pricing of options are too costly for the sector and competition. The al a carte pricing should be grouped or packaged.
Super easy to work with and everytime I call the representative she helps me as soon as possible and knows the system very well. I highly recommend the dealer center program for the price.
I think it's very annoying how every time I do something it opens new tabs.
I truly appreciate when one person is not available to speak to, that there is someone else who is just as knowledgeable and happy to help. I am one happy DealPack user.
Organization of the data base can at times be confusing. Identifying the location of specific reports can be difficult.
The company is committed to improving the software and is updating it continuously. The support is excellent, all of their staff are very pleasant, professional and knowledgeable.
The desking tools for making deals is totally inadequate and we use a different software (Promax) for our desking and CRM.
The team is outstanding and never make you feel you are a burden when questions and request arise. Their willingness to customize and/or make changes to the programming has been wonderful.
Lots of bugs, erratic sign-outs, crash and operates very slow sometimes.
He gets to the bottom of any issue. We are very happy with the overall usefulness and display of dealpack.
A little slow to print a page but that is a very minor complaint.
Sandeep: Hi, this is Sandeep from Speedy Auto Sales & Service in Orlando. I'm the director of the company and I would probably give four to four and a half stars to DealerCenter. Well, I haven't used any of the software before DealerCenter because we started our dealership and started with DealerCenter. But, we do have a lot of friends in this business who advised against the other existing software because of some issues, which they never corrected or rectified. The pricing of DealerCenter was quite economical. They had good service. I would also say they were probably the number one rated while I was doing the research for the software systems. That was just simply amazing. Their service initially was very, very good. The onboarding process was very simple. They had training for each individual packet in terms of whether it was accounting, whether it was inventory, whether it was sales reporting. The training was amazing. I've been in the industry for a little over a year. I have still been talking to a lot of people in case there is anything better in the market, but no one at all comes even close to DealerCenter, and that is why I've decided I will stick onto it. I haven't been looking for anything. As whatever issues I face there's always a solution with them.
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