MemberPlanet vs xCatalyst: Which is a better fit?

Great way to house all member information and user friendly. I like that I can see my membership at various levels of the organzation and that it is all linked.

You are crazy not to use MP - why in the world would you throw your hard earned money at these other sites who charge ridiculous set up costs and ala carte options.

Their site is user friendly and they offer a number of useful tools that make group management easy. My members loved the online payment options and I loved the reporting capabilities.

Also, they are very stuck on their own custom fields. Many of our members found it difficult to navigate.

We can effectively communicate with our group quickly and as frequently as we choose to do so. On the two occasions I had to contact MemberPlanet for assistance, they were on it like super sonic.

I figured out how to send a newsletter, but it did not let me send a plain email, which is odd. Also, the recipient list I made for the survey did not seem to be available for the email service.

MemberPlanet has helped our organization to stay connected and be effective in what we do. Not only the product has awesome functions but it is very easy to use and our members love the mobile app.

In order to change anything recorded in error, it takes an act of congress to get it changed and the real-time update is not real-time.

Highest recommendation so far for a website AMS. Great team, very reliable, very smart, very helpful.

But if you forgot something then its an assumption on both sides and that can lead to errors. But thats understandable.

Customer Service is superior. The company will work with any idea or project we want to undertake to help make it happen.

There was no user manual, update releases, or knowledge database for admins of the system to reference.

All their staff are responsive and genuinely care about getting the system running to meet your needs and expectations. Transfer from the old system and implementation was smooth.

This made finding information from the admin side frustrating and a lengthy process. Nothing ever felt "easy" to update, find, or add to the system.

System performs wonderfully. Customization of ANYTHING is possible.

Customizing certificates and course development/cloning is limited.