Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Elevate your association using xCatalyst—integrate member, event, and website management seamlessly. With 25 years of expertise, we streamline your operations, boost engagement, and drive growth.
Growing, midsized and mid-large associations and chambers of commerce with a staff size ranging from 2 to 30, and AMCs use MemberClicks to engage members, grow revenue and save time with automation.
Highest recommendation so far for a website AMS. Great team, very reliable, very smart, very helpful.
But if you forgot something then its an assumption on both sides and that can lead to errors. But thats understandable.
Customer Service is superior. The company will work with any idea or project we want to undertake to help make it happen.
There was no user manual, update releases, or knowledge database for admins of the system to reference.
All their staff are responsive and genuinely care about getting the system running to meet your needs and expectations. Transfer from the old system and implementation was smooth.
This made finding information from the admin side frustrating and a lengthy process. Nothing ever felt "easy" to update, find, or add to the system.
System performs wonderfully. Customization of ANYTHING is possible.
Customizing certificates and course development/cloning is limited.
MemberClicks' customer service is wonderful. They are so easy to communicate with and have all my questions and issues resolved quickly without an extra fee.
No WordPress plugin to pass membership information to our website. Limits what we can do on our site and it's just plain wrong headed to not have that.
I love how easy it is to use in most areas. The Customer Support is great and I couldn't ask for better.
When creating text on an article, for example, the spacing is weird. When I type the text looks right but when I submit and look from the front end there is weird spacing.
Our experience with our Non-Profit organization has been nothing short of amazing and positive experiences with MemberClicks. The customer service is friendly, engaging and always willing to help.
The possibility of the members of creating more than one account, I know its difficult to solve because you can use more than one email address, but this is annoying.
Overall I have been very happy with them and the many improvements over the past few years have been great.
They use Weebly software to connect up to Atlas, which then controls our website (confusing, I know).
Speaker 1: Hi, I'm Elizabeth. I'm the Executive Director of the Patient Access Collaborative. We are an online learning community in the healthcare field. I give MemberClicks a one out of five stars. We purchased MemberClicks back in 2016 as our association was growing beyond the Excel Spreadsheets and word processing software that we were using. We first chose MemberClicks because it had a lot of great functionality and wonderful support. At the beginning, the onboarding process with MemberClicks was exceptional. The support was also excellent until about 2020, where we began to experience significant delays with support. It started off with the support tickets, which actually got so bad we had to set calendar invites to remind ourselves that we had sent a support ticket seven or 14 days ago in order to get a response. And then in 2022 and 2023, that support began to wane even more significantly to include some of the functionalities that we had relied on. We would have brownouts, and again, didn't have any explanation at all. And then our prices started changing in the past year in order to support the support that was poor. At least that's what we were told. And our pricing went up so significantly, and the terms and conditions also changed as well. Again, all fairly surprisingly, particularly because the support had waned so significantly. My recommendation, if you're interested in MemberClicks, is to really be sure to talk to some small associations to make sure that you have a really good understanding of the features, functionality, and particularly the support. As we all know with a small company, we really rely on our software partners for that support. To me, that was a really key decision making factor in originally choosing MemberClicks. And then as that has really waned, it was a really key factor in us determining that we needed a new software solution.
Prioritize real-user-identified key features according to your needs to find your best fit.
xCatalyst
MemberClicks
Top FeaturesProducts similar to those you're currently comparing: