Daxko Operations vs xCatalyst: Which is a better fit?

I love the ease of use with the entire system, it is very user friendly and any time i have needed help Customer Service has been top notch every single time.

Also, the Daxko Ops interface with our web site is downright awful for users trying to log in or conduct searches - although they are working on that.

Overall this software does a great job with our Operations, Billing, and Fundraising. What I really love is how it imports directly into our Daxko Accounting software.

Their contracts are very rigid for the non-profit sector and they do not integrate well with other services. We have been told their back-end API is a mess.

Love that Daxko is always willing to improve to meet our needs. The community site is very helpful.

I hate the fact that they keep moving stuff around.

Daxko Operations is very easy to use. The help feature is great when you do not know how to do things.

It took a long time to figure out where each report was hidden and still have trouble locating certain things on the web page.

Highest recommendation so far for a website AMS. Great team, very reliable, very smart, very helpful.

But if you forgot something then its an assumption on both sides and that can lead to errors. But thats understandable.

Customer Service is superior. The company will work with any idea or project we want to undertake to help make it happen.

There was no user manual, update releases, or knowledge database for admins of the system to reference.

All their staff are responsive and genuinely care about getting the system running to meet your needs and expectations. Transfer from the old system and implementation was smooth.

This made finding information from the admin side frustrating and a lengthy process. Nothing ever felt "easy" to update, find, or add to the system.

System performs wonderfully. Customization of ANYTHING is possible.

Customizing certificates and course development/cloning is limited.