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Organizations of any size seeking a research platform that delivers the insights that drive real change, momentum, and growth.
itracks software and services is ideal for market researchers, product managers, marketing professionals, and business consultants looking to conduct online focus groups and interviews.
Www.qualtrics.com/support is the source for everything you need to know about this amazing software. This page has excellent how-to videos and other documentation to help you get up and going.
The Qualtrics survey platform also offers an offline application -- for an additional fee -- which is extremely weak.
It is very easy to create surveys and have full freedom of how you want them to look like. You can customize them to better fit your application.
Setting up the rules and generating the reports was more trouble than it was ultimately worth--needed to many calls to customer support.
Best survey use I've seen out there. Non linear question editing is superb and it is super easy to view mobile and desktop visuals.
It can be a little difficult to figure out how to program different types of questions.
Their software is excellent, their integration support and API is excellent and their support is hands down the absolute best in the tech industry.
Consumer insight aggregation can be messy across multiple data formats and make it hard to consolidate.
Excellent customer focus and really spent the time to help me and the research team get familiarized with the platform. Love the concierge option.
Reporting became a little muddled on the platform itself, struggled to identify partials.
Also, I would like mention the templates available are very helpful and the best thing, we can customise these templates as per our requirement.
Some of the features were more confusing to use (but the trainings helped). This included the survey within focus groups feature.
I am using the itrack software for online focus groups. The ease of Setting up a OLFG, sending invites and reminders to encourage participants, are the most liked features for me.
I also do not like the technical test. It cause problems for participants.
The program is easy to use (for us, the clients and the respondents), is easy to program and easy to manage throughout the project. We appreciate the email templates and reporting options.
Nathan: My name is Nathan. I'm a Visiting Assistant Professor. I rate Qualtrics, five out of five stars. For more reviews like this, click below. Before using Qualtrics CoreXM, I used Google Forms and SurveyMonkey, and I switched to Qualtrics because of its increased customization, and some of the other functionality that it has, like JavaScript. I love Qualtrics CoreXM for its ability to make forms go any direction that you want. And for the easy ability to collect and manage data. One thing that's a little bit challenging about Qualtrics is that, because of all of the functionality, it's a little bit of a learning curve. It takes a little bit to get into, but they do offer a lot of documentation on how to get started. For anybody who's wanting to use Qualtrics, it gives you tons of power, but you want to make sure that it is the best option for your use case. If you just need basic forms, something like Google Forms is okay, but Qualtrics is really the best option for anything you want to do for collecting data online.
XM for Strategy & Research
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