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PracticeSuite serves over 92,000 independent medical practices and billers automate administrative and clinical tasks with scalable solutions, backed by personalized, responsive customer support.
NueMD serves physician practices, mental health providers, medical billing professionals, and student health centers across the United States.
Another important feature that I admire about the product is the amazing support who are always available to assist you with any problems.
They have even threatened to cut our access to the software with-in 24 hours for non-payment when we were paid up 2 months ahead of time (errors with their own accounting).
Switching over to PracticeSuite has allowed me to bill my patients more efficiently and in turn made more money for my practice. My favorite feature by far is the outstanding support team.
This has to be the worst software on the market. Counter-intuitive, constant crashes, gliches, and errors.
PracticeSuite is a wonderful company. The system is easy to use and the customer service is great.
The software itself has some snags, especially if you ever make a mistake. For example, if you put in an amount applied to deductible by mistake, you can't delete or change that.
This product is visually appealing and the functionality is outstanding. It is easy to use and navigate.
We have had problems with the billing software changing the status of unbilled claims to billed claims, and even create claims out of thin air.
It makes me more confident that patients' information is secure. I love the Live Help option.
Before you get to the product you have to deal with customer service and training which is the WORSE out of 20yrs billing this is the WORST customer service I have every dealt with.
I love that you always have the most current version and it's super easy to use. It is a great product and I've billed on several different billing software's.
The representative lied. We paid $1500 to start up and a year contract but was unable to use their system since they were not compatible with our EMR we were using when they said they were.
NueMD is a nice product with a good interface and reasonably priced, so overall a good option to keep on the table.
They also are suing us due to breech of contract even though there system does not work with our EMR.
My company has several Dr. Offices we work under so having an EMR that I can customize and set up to our liking is great. The staff has been awesome in helping with the implementation of the product.
Advanced Md who owns NueMd has been a terrible experience. You may think you are saving money by going with this software but I promise you it will be something you soon regret.
Sabrina C.: My name's Sabrina. I'm an office admin assistant, and I give NueMD four out of five stars. For more reviews like this, you can click below. What we use NueMD on a daily basis is to schedule patients for our clinics, for our offices, and to enter all their information and run reports. It's super easy to use. Even if you don't have training, you can go ahead and figure it out. It's great that it lets you know when you're entering patient information if you're missing something. It's going to give you a popup, or it's going to let you know because you have required fields. So, that is super useful. Something I believe NueMD has to improve is the reports. Sometimes they are empty when you run reports. They don't give you the information that you need. The customizable option doesn't really work all the time. So I think the report side of the report feature of NueMD could be improved.
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