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NueMD serves physician practices, mental health providers, medical billing professionals, and student health centers across the United States.
Privately owned ambulatory clinics
It makes me more confident that patients' information is secure. I love the Live Help option.
Before you get to the product you have to deal with customer service and training which is the WORSE out of 20yrs billing this is the WORST customer service I have every dealt with.
I love that you always have the most current version and it's super easy to use. It is a great product and I've billed on several different billing software's.
The representative lied. We paid $1500 to start up and a year contract but was unable to use their system since they were not compatible with our EMR we were using when they said they were.
NueMD is a nice product with a good interface and reasonably priced, so overall a good option to keep on the table.
They also are suing us due to breech of contract even though there system does not work with our EMR.
My company has several Dr. Offices we work under so having an EMR that I can customize and set up to our liking is great. The staff has been awesome in helping with the implementation of the product.
Advanced Md who owns NueMd has been a terrible experience. You may think you are saving money by going with this software but I promise you it will be something you soon regret.
The features I like best are the following. Reports are specific and clean- from an Accounts Receivable perspective- they are user friendly.
Satellite access is horrible. It goes in and out with storms.
Honestly, the support is key. Being able to talk with someone when I need help is amazing, especially because they resolve issues very quickly.
If the internet is slow, so is Benchmark. When the product is delayed, it is hard to do anything.
What I like best is that I rarely have any issues with the product. I feel like that speaks for itself.
It does not easily allow correction of errors. We have found it difficult to utilize the tabular report feature.
When you invest in these kind of products, it is so important to get quality and timely customer support and that is just what we have gotten.
Usually that is a big complaint of clients, from what I have heard.
Sabrina C.: My name's Sabrina. I'm an office admin assistant, and I give NueMD four out of five stars. For more reviews like this, you can click below. What we use NueMD on a daily basis is to schedule patients for our clinics, for our offices, and to enter all their information and run reports. It's super easy to use. Even if you don't have training, you can go ahead and figure it out. It's great that it lets you know when you're entering patient information if you're missing something. It's going to give you a popup, or it's going to let you know because you have required fields. So, that is super useful. Something I believe NueMD has to improve is the reports. Sometimes they are empty when you run reports. They don't give you the information that you need. The customizable option doesn't really work all the time. So I think the report side of the report feature of NueMD could be improved.
NueMD
Benchmark Solutions Practice Management
Top FeaturesNueMD
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Benchmark Solutions Practice Management
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