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Private physician practices nationwide. We cater to surgical and other complex specialties in addition to primary care.
NueMD serves physician practices, mental health providers, medical billing professionals, and student health centers across the United States.
However with Chart Logic it gave them the ability to use a combination of voice recognition, saved templates and saved paragraphs of common phrases for exams, tests, plans and assessments.
THese have to be fake glowing reviews. We have had nothing but trouble, failed roll outs, bad customer service from the start.
This software is user friendly and easy to navigate. The customer service reps are Super nice and helpful too.
Admitted their fault in most of the problems, promised to reimburse me for the lost revenue, then completely stopped responding to emails and phone calls. Dont waste your money here.
We have always liked ChartLogic and recommend it highly. They stay on top of requirements for Meaningful Use and are always helpful to the customer.
This program is horrible at staying up to date. Customer service usually responds in a "snide" attitude, which is extremely unsettling, unnecessary and unprofessional, with no results to gain.
Tech support is excellent and always available. I love the Chat Now feature where you can get help and answers immediately.
The worst part of it is that Chart Logic 7 is no longer available. If only they had worked out all the kinks before moving to a new version, but that's probably part of the financial model.
It makes me more confident that patients' information is secure. I love the Live Help option.
Before you get to the product you have to deal with customer service and training which is the WORSE out of 20yrs billing this is the WORST customer service I have every dealt with.
I love that you always have the most current version and it's super easy to use. It is a great product and I've billed on several different billing software's.
The representative lied. We paid $1500 to start up and a year contract but was unable to use their system since they were not compatible with our EMR we were using when they said they were.
NueMD is a nice product with a good interface and reasonably priced, so overall a good option to keep on the table.
They also are suing us due to breech of contract even though there system does not work with our EMR.
My company has several Dr. Offices we work under so having an EMR that I can customize and set up to our liking is great. The staff has been awesome in helping with the implementation of the product.
Advanced Md who owns NueMd has been a terrible experience. You may think you are saving money by going with this software but I promise you it will be something you soon regret.
Sabrina C.: My name's Sabrina. I'm an office admin assistant, and I give NueMD four out of five stars. For more reviews like this, you can click below. What we use NueMD on a daily basis is to schedule patients for our clinics, for our offices, and to enter all their information and run reports. It's super easy to use. Even if you don't have training, you can go ahead and figure it out. It's great that it lets you know when you're entering patient information if you're missing something. It's going to give you a popup, or it's going to let you know because you have required fields. So, that is super useful. Something I believe NueMD has to improve is the reports. Sometimes they are empty when you run reports. They don't give you the information that you need. The customizable option doesn't really work all the time. So I think the report side of the report feature of NueMD could be improved.
ChartLogic EHR
Top FeaturesNueMD
ChartLogic EHR
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