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NueMD serves physician practices, mental health providers, medical billing professionals, and student health centers across the United States.
A clinic app designed for health practitioners who value their time, enjoy flexibility in their software and appreciate design quality.
It makes me more confident that patients' information is secure. I love the Live Help option.
Before you get to the product you have to deal with customer service and training which is the WORSE out of 20yrs billing this is the WORST customer service I have every dealt with.
I love that you always have the most current version and it's super easy to use. It is a great product and I've billed on several different billing software's.
The representative lied. We paid $1500 to start up and a year contract but was unable to use their system since they were not compatible with our EMR we were using when they said they were.
NueMD is a nice product with a good interface and reasonably priced, so overall a good option to keep on the table.
They also are suing us due to breech of contract even though there system does not work with our EMR.
My company has several Dr. Offices we work under so having an EMR that I can customize and set up to our liking is great. The staff has been awesome in helping with the implementation of the product.
Advanced Md who owns NueMd has been a terrible experience. You may think you are saving money by going with this software but I promise you it will be something you soon regret.
I like that the customer service is excellent and will answer any question we have. We love the ease of the program.
I accidentally put a duplicate note for a patient and there is no way to remove it.
I love the upgrade for the online booking, looks great and like that I can put some information now.
Client merge cannot be undone, some clients have trouble with getting emailed receipts.
Great price and has all the features I need. I like that I have the option to 'add on' certain things for an additional price if I want them.
Only dislike that I have is when hovering over calendar, it brings up clients info - hard to see the whole schedule - however this is very minor and easily fixed by moving the curser.
Overall, great system for me and easy for my patients to use. With telehealth and a few other specific implementations, it would be perfect.
Insurance details could be more specific on the intake forms. Perhaps a drop down box to select the insurance company and then the insurance companies specific boxes required to fill in.
Sabrina C.: My name's Sabrina. I'm an office admin assistant, and I give NueMD four out of five stars. For more reviews like this, you can click below. What we use NueMD on a daily basis is to schedule patients for our clinics, for our offices, and to enter all their information and run reports. It's super easy to use. Even if you don't have training, you can go ahead and figure it out. It's great that it lets you know when you're entering patient information if you're missing something. It's going to give you a popup, or it's going to let you know because you have required fields. So, that is super useful. Something I believe NueMD has to improve is the reports. Sometimes they are empty when you run reports. They don't give you the information that you need. The customizable option doesn't really work all the time. So I think the report side of the report feature of NueMD could be improved.
Noel W.: Hi, I'm Noel. I am a registered acupuncturist and yoga instructor. And I give Noterro a five-star rating. And for more reviews like this, click below. So when I started up my private practice, there were a few other software programs available, like the Jane app. I had looked into them, but didn't use them because what I was looking for, ideally was the note-taking piece of the application. So I really wanted something that could be in the SOAP note form, which is Subjective, Objective, Assessment and Plan. And I didn't find any other apps had what I was looking for. So the reason I chose Noterro was it was one of the first note-taking programs and applications that I could make work with traditional Chinese medicine and acupuncture language. So in order to communicate effectively with other healthcare providers like physical therapists or chiropractors, I needed to be able to translate Chinese medicine language into that SOAP note format. And Noterro was amazing at being able to translate that, and helping me to add the tags and add the language that I needed to make effective notes. Noterro was amazingly simple. I signed up, and I think I had a free month initially to try it out. I think I was one of the first acupuncturists to use Noterro, to know Noterro's program when they first launched. The support was incredible. Anytime I had a little problem, I'm not really tech-savvy and I wasn't sure how to use a feature in Noterro, they immediately responded to me via email, and if I needed, by telephone. So I try to get all of my colleagues to sign up for Noterro. I love the manageability of the calendar. My clients love that they can book all of their appointments online. The billing and the integrated billing system that they use with Bambora and Square are seamless. The calendar integration, whether using Google or iCalendar, is fabulous, email responses. So I really try to get my colleagues and encourage them to give Noterro a try. And I have to say that the best thing about it is their customer support. I usually have Nick reach out to me with answering any tech problems I have. And again, they're so quick to get back to me and help me with any problems that I do have. I also love the forms and the form availability. So not only do they offer an initial medical history, but you can tweak it and change it to meet whatever you need and whatever information you need for your clients. During the pandemic, they created a COVID-19 screening form that we were just able to easily use and email out to every client with their appoint reminder. So I encourage everyone who is in the healthcare field, who's looking for a note-taking program and scheduling program, to check out Noterro.
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