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NueMD serves physician practices, mental health providers, medical billing professionals, and student health centers across the United States.
Practice Mate by Office Ally is a practice management software that simplifies revenue cycle management, reporting, billing, and streamlined booking to increase practice efficiency.
It makes me more confident that patients' information is secure. I love the Live Help option.
Before you get to the product you have to deal with customer service and training which is the WORSE out of 20yrs billing this is the WORST customer service I have every dealt with.
I love that you always have the most current version and it's super easy to use. It is a great product and I've billed on several different billing software's.
The representative lied. We paid $1500 to start up and a year contract but was unable to use their system since they were not compatible with our EMR we were using when they said they were.
NueMD is a nice product with a good interface and reasonably priced, so overall a good option to keep on the table.
They also are suing us due to breech of contract even though there system does not work with our EMR.
My company has several Dr. Offices we work under so having an EMR that I can customize and set up to our liking is great. The staff has been awesome in helping with the implementation of the product.
Advanced Md who owns NueMd has been a terrible experience. You may think you are saving money by going with this software but I promise you it will be something you soon regret.
I've been very happy and will continue to use Practice Mate, the price is great and it's comprehensive. It connects to the clearing system, which is great.
However, once you give up on OfficeAlly and go with another EHR, the credit card people are rude and try to charge you a penalty for canceling your contract.
I also LOVE the customer service!!!! They are human and caring. I am very pleased with my experience overall with Practice Mate.
Getting charged for an excess of Claims for a particular insurance provider. The software isn't always smooth to operate.
Billing and accounting is accomplished quickly. Tech help is very helpful.
In the last several years, there have been more mistakes made by practice mate, claims that appear to have been submitted that were not.
I love the ease of scheduling appointments and checking clients in so that it can be easily and directly billed.
They have been a consistently great company. The only people I have seen or heard complain are those that tend to complain no matter what.
Sabrina C.: My name's Sabrina. I'm an office admin assistant, and I give NueMD four out of five stars. For more reviews like this, you can click below. What we use NueMD on a daily basis is to schedule patients for our clinics, for our offices, and to enter all their information and run reports. It's super easy to use. Even if you don't have training, you can go ahead and figure it out. It's great that it lets you know when you're entering patient information if you're missing something. It's going to give you a popup, or it's going to let you know because you have required fields. So, that is super useful. Something I believe NueMD has to improve is the reports. Sometimes they are empty when you run reports. They don't give you the information that you need. The customizable option doesn't really work all the time. So I think the report side of the report feature of NueMD could be improved.
NueMD
Practice Mate
Top FeaturesNueMD
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