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NueMD serves physician practices, mental health providers, medical billing professionals, and student health centers across the United States.
Behavioral Health Organization Drug Treatment including: detox, residential, intensive outpatient and after care. Therapeutic Boarding Schools Psychiatrist Mental Health Professional
It makes me more confident that patients' information is secure. I love the Live Help option.
Before you get to the product you have to deal with customer service and training which is the WORSE out of 20yrs billing this is the WORST customer service I have every dealt with.
I love that you always have the most current version and it's super easy to use. It is a great product and I've billed on several different billing software's.
The representative lied. We paid $1500 to start up and a year contract but was unable to use their system since they were not compatible with our EMR we were using when they said they were.
NueMD is a nice product with a good interface and reasonably priced, so overall a good option to keep on the table.
They also are suing us due to breech of contract even though there system does not work with our EMR.
My company has several Dr. Offices we work under so having an EMR that I can customize and set up to our liking is great. The staff has been awesome in helping with the implementation of the product.
Advanced Md who owns NueMd has been a terrible experience. You may think you are saving money by going with this software but I promise you it will be something you soon regret.
He has been knowledgeable, assisted me in learning the system so that I can navigate myself, is reliable and accessible, and has been a great support for my team and I.
It is initially confusing, lots of different sections to worry about.
BestNotes was introduced to me at a previous employer and I loved the customer support, ability to customize for my business, and user-friendly interface. This has continued to be true in my business.
The software looks very outdated and is not intuitive to navigate. It can be frustrating to look at and work with.
As an outpatient therapist, this system allows is so user friendly and to have the customer support to help make forms that was already in place and not charge is a wonderful experience.
They insist a new product is underway although they have no information on when it will be released. Think this said to merely pacify customers.
If there is a reporting request, or company specific function request, the BestNotes team is easy to work with and does a great job to find the best solution for the Organization.
Sometimes it is difficult to figure out how to do seemingly relatively simple things, such as print a document or scan/email files without technical support.
Sabrina C.: My name's Sabrina. I'm an office admin assistant, and I give NueMD four out of five stars. For more reviews like this, you can click below. What we use NueMD on a daily basis is to schedule patients for our clinics, for our offices, and to enter all their information and run reports. It's super easy to use. Even if you don't have training, you can go ahead and figure it out. It's great that it lets you know when you're entering patient information if you're missing something. It's going to give you a popup, or it's going to let you know because you have required fields. So, that is super useful. Something I believe NueMD has to improve is the reports. Sometimes they are empty when you run reports. They don't give you the information that you need. The customizable option doesn't really work all the time. So I think the report side of the report feature of NueMD could be improved.
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