--- title: "Compare Alchemer vs Zoho Survey 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Zoho Survey and Alchemer based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/72549-131426/Alchemer-vs-Zoho-Survey" page_type: "comparison" language: "en" --- # Zoho Survey vs Alchemer Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Zoho SurveyAlchemer2/4 selected [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.6 (455)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) [Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.5 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/) [## Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.6 (455)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting Price $35.00/month Value-for-Money 4.3 Functionality 4.5 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment Based on [455 reviews](#user-reviews) Positive 439 Neutral 13 Negative 3 [## Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.5 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/) Starting Price $55.00/month Value-for-Money 4 Functionality 4.2 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [393 reviews](#user-reviews) Positive 356 Neutral 25 Negative 12 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,931 reviews from survey software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Missing features Feature ratings Multiple Question Types 4.5 Customizable Questions 4.7 Data Security 4.7 Anonymous Feedback NA Real-Time Data 4.6 \--%Fit Not enough reviews Feature ratings Multiple Question Types 5.0 Customizable Questions 5.0 Data Security 5.0 Anonymous Feedback \-- Real-Time Data 4.0 User satisfaction User satisfaction 4.6 User reviews[455](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.3 Customer support 4.5 User satisfaction 4.5 User reviews[393](https://www.capterra.com/p/72549/Alchemer/reviews/) Ease of use 4.5 Functionality 4.2 Value for money 4.0 Customer support 4.4 Price starts from Price starts from $35Flat Rate, Per Month - Free version - Free trial Price starts from $55Per User, Per Month - Free version - Free trial Best for Best for Zoho Survey is used by market researchers, customer experience managers, HR professionals, educators, healthcare providers, event organizers, and marketing teams. Best for Used by CX, product, marketing, and VoC teams who want enterprise-level feedback and reputation tools—without the cost or complexity—plus real human support at every plan level. ## User reviews Pros & cons NC Nissam C. Admin > "I found the logic and branching features useful for creating more dynamic and targeted questionnaires." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___7152000) SC Shelby C. Attorney > "I put the questions into the editing box and discovered that multiple answer specifications are not supported." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6643129) NC Nissam C. Admin > "In addition, it integrates well with other tools and provides good data export options." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___7152000) SC Shelby C. Attorney > "I would also like to be able to use bold letters in some questions with specifications that clients seem to overlook,..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6643129) NC Nissam C. Admin > "I also appreciate the real-time reporting and analytics, which make it easy to understand responses quickly." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___7152000) Nishant T. Sr analyst > "Inadequate customer support Although third party integration is offered, it sometimes create issues" [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6828152) PP Pritam P. Early Childhood Educator > "The drag-and-drop interface is intuitive, and the variety of question types and templates helps me gather the exact..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6593962) Nishant T. Sr analyst > "Additionally it may look outdated because of its survey design and layout" [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6828152) HC Hadi C. Senior Associates > "The ease of integrating surveys on various platforms as well as getting real-time responses enabled me to adjust campaigns..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6834808) AA Armando A. Marketing Manager > "Third-party integrations are hard to be implemented on some occasions and it takes technical knowledge, which makes it not..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6246541) NC Nissam C. Admin > "What I liked most about Zoho Survey is its simplicity combined with powerful functionality." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___7152000) KV Kevin V. Product manager > "The fields are not super customizable, the design is a bit of a pain to make it look good." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6018170) AJ Aiden J. Public Relations Trainee > "Zoho Survey has been essential for creating surveys and understanding customer satisfaction in terms of service and..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6826186) Raksha S. Business Operations Analyst > "Limited customization options for free users: The free version of Zoho Survey has limited customization options, making it..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4546210) BY Bashea Y. Labratory Processor > "Zoho Survey is user friendly, easy to navigate and allows you to create surveys using 25 question types and 250..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6789462) AN Alex N. System Analysis > "The user interface is not as easy to navigate as some of the competitors and took some time to adapt to." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6067054) SC Shelby C. Attorney > "I think everyone can benefit from survey data, and I can personally attest that Zoho Survey is both affordable and..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6643129) AS Akshat S. Sofware Developer > "There are some UI glitches in the software which needs to be taken care of." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4607175) AJ Aiden J. Public Relations Trainee > "However, Zoho Survey makes it a simpler and faster process to respond to, and it's easier for us to send them to the entire..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6826186) Abhinav B. Member - HR > "When you ask about dislikes the major disappointment is cost , it is way too costly if compared with other companies" [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4597298) DC Daniel C. Benefits and Compliance Manager > "The drag and drop interface was something I thought was a nice feature" [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___7167818) KT Kadir T. maintenance manager > "Live report is not available on this programme." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4336538) Dylan C. marketing > "The entire process of conducting surveys with the right questions and the correct templates is much easier with Zoho Survey..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6395320) Rahul R. Manager > "Url shorter not available" [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___3931745) AjAM Ar-jay Angelo M. System Adminstrator > "Zoho Survey has been a reliable and efficient tool for collecting and analyzing customer feedback." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6588880) EK Esra K. HR manaager > "It's expensive compare to simple excel survery preperation." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4371058) HC Hadi C. Senior Associates > "The experience with Zoho Survey helped me gather and analyze customer feedback in a better way." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6834808) Esther T. Journalist > "Just one thing,at times the live chat feature does not give an alert when a message has been posted." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___3162952) PP Pritam P. Early Childhood Educator > "It's much more efficient and professional than trying to create surveys with spreadsheets or email." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6593962) DD Dinesh D. people > "actually, the recent update isn't that helpful." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4416690) AjAM Ar-jay Angelo M. System Adminstrator > "Its integration with other Zoho apps and third-party tools is a major plus." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6588880) Becky F. Software Developer > "The main little mistake I've made up to this point was that once the quiz got me confused and I lost some information." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___3333490) SN Samuel N. Marketing Manager > "Again, it is simple to track and analyze survey responses using this tool." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6626799) AC Arturo C. Claims Analyst > "At times the live chat feature does not alert you or provide the pop-up notification when a chat has come in." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#GetApp___2402001) VB Vittal B. Chief Product and Strategy Officer > "It was simple to get started with Zoho Survey and connect to CRM and Zoho Analytics." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6828495) VR Verified Reviewer CEO > "Struggling with some Analytics reports." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#GetApp___2626754) SG Scott G. Manager > "The product is very affordable, offering multiple pricing options." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6700878) AA Armando A. Marketing Manager > "Third-party integrations are hard to be implemented on some occasions and it takes technical knowledge, which makes it not..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6246541) EM Enrico M. IT Manager > "Zoho Survey is an accurate tool that helps us conduct surveys for our business." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6223473) Rahul R. Manager > "Url shorter not available" [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___3931745) AA Armando A. Marketing Manager > "The best part of Zoho is its compatibility with other Zoho platforms and the ease at the time of reporting." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6246541) SC Shelby C. Attorney > "I would also like to be able to use bold letters in some questions with specifications that clients seem to overlook,..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6643129) Nishant T. Sr analyst > "Simple to use and clean interface with drag and drop question feature" [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6828152) Nishant T. Sr analyst > "Inadequate customer support Although third party integration is offered, it sometimes create issues" [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6828152) Edna luci G. technician > "I can choose from a variety of preset templates or create my own design from scratch, but I can also add conditional logic..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4869173) DD Dinesh D. people > "actually, the recent update isn't that helpful." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4416690) [View Reviews](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) SnM Seán M. Managing Director > "We use it because it can support the complex needs of a professional insights consulting agency while also delivering an attractive and..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7081692) CK Crystaline K. Group Insights > "As a researcher, we usually engage market research agencies to run surveys for us. When it comes to in-house research, we tend to struggle with..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7087025) SF Stephen F. President > "Alchemer provides an online survey platform that has all of the functionality you need at a much lower price point than its competitors." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7124536) JL John L. Managing Director > "That type of support is getting rarer....unfortunately." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7107588) CK Crystaline K. Group Insights > "After exploring a few self-serve survey platforms, Alchemer stood out with its intuitive platform where I can get hands on really quickly and..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7087025) CB Christine B. COO > "We were forced to pay for expensive services that could not be used during an incredibly difficult period. When our annual renewal bill was..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3940807) AP Adam P. President > "Their pricing model is brilliant - full transparency, one seat - one fee - no surprises, no worrying that a large-scale project will kill your..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7117303) CB Christine B. COO > "Along with numerous obstacles, the pandemic brought debilitating staffing challenges for our business, and we had to close multiple locations." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3940807) Samantha H. Digital Content Manager > "The ability to customize survey questions with various logic and filters makes a significant difference for our specific needs." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7040424) Mayerly G. bachelor > "Also, some of the custom reports and advanced analytics tools cost extra, which I didn't like." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4842684) KM Kilmer M. Senior Director of Advertising > "Alchemer allows us to tailor our advertising efforts by identifying distinct audience segments and crafting personalized messages." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6554966) RK Rubani K. Research Manager > "I have seen any problem with Alchemer since I started using the software." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6280199) EM Edward M. General Manager > "Generally very positive, with the platform being used regulalry for survey management and data reporting, across a wide sector of our..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6805135) LM Lenni M. Operations Director > "We have also often waited weeks for issue resolution when we couldn't afford to wait weeks. If they don't turn things around soon, we will..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3096182) SnM Seán M. Managing Director > "Alchmer is powerful and value for money. " [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7081692) CB Christine B. COO > "In today’s world of constant change, please be warned not to sign a contract with Chatmeter." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3940807) Edna luci G. technician > "In addition, the variety of question options, formats and designs allows you to create engaging and dynamic surveys for the participants." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4781038) KB Kelsey B. Insights Manager > "I needed to purchase responses for a study and their team was super difficult to get ahold of." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3389430) Edna luci G. technician > "I am able to connect my Alchemer account with other apps I use at work, which has significantly improved my efficiency and productivity." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4781038) LM Lenni M. Operations Director > "We don't want to switch vendors, but we may be forced to if they don't turn things around." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3096182) RK Rubani K. Research Manager > "For accurate surveying, we always rely on Alchemer because it has proved to be a dependable solution." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6280199) Stace G. Research Manager > "It is quite expensive and although there is a free version it doesn't have many features." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3548196) JA Joseph A. IT Expert > "When it comes to conducting online surveys, Alchemer is the most reliable solution." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6278261) SS Stephanie S. Digital Marketing Strategist > "Also, not being able to manage Yelp, Apple, Yahoo, Bing, or Yellowpages within the platform can get backed up." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2491672) SS Saumil S. Procurement Manager > "The capabilities of this poll and survey tool are incredible." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6278467) CL Cheryl L. Manager > "Social category is the one area I have the most issue with trying to get that score to rise & I tried to do a few different things but it..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2491055) MG Michele G. Senior Researcher > "It is the best for conducting market research" [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6382999) DH Doug H. Owner > "So we can see that someone rated us low and were not happy with their visit, but we don't have the ability to research when the visit occurred." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2491229) Stace G. Research Manager > "I like the fact that you can customise almost every aspect of your survey and it has a huge range of question types and the inbuilt analysis..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3548196) JB Jay B. Director > "They also are constantly changing the product which often leads to bugs in the product or worse data loss." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2449570) SL Sam L. Marketing Lead – Products & Services > "We use Alchemer for everything from fun staff surveys to national research projects." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4849014) YW Yvonne W. Owner/Operator > "some sites are still not accessible, like YELP, but we all agree YELP isn't a site that wants feedback, it's just yuppies who think they are..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2491092) Edna luci G. technician > "The ability to integrate with other tools and platforms has been a huge plus for me." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4781038) DH Doug H. Owner > "Had a survey earlier this week that claimed the service was horrible but they left the server a 25% tip? Why would they tip 25% if the service..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2491229) AA Ahmed A. Planning and project control engineer > "With Alchemer's ease of use in producing and mailing surveys, as well as the ability to gather and analyze findings without the need for a..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3235976) AC Allan C. District Manager > "We are constantly beat up about low scores yet we don't get much direction on how to improve our score except for getting good reviews." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2490978) SL Sam L. Marketing Lead – Products & Services > "There are enough features to keep both the marketing and data analysis people happy." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4849014) WIW Wan Imran W. Director > "Slow performance from Asia Pacific (server located only in America/Europe)." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2806002) AA Ahmed A. Planning and project control engineer > "When it comes to surveys, Alchemer provides an easy-to-use platform for anyone to utilize, with a wide variety of ready-made forms that you can..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3235976) MP Mike P. VP of Operations > "portal custom reporting can be cumbersome" [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2507779) Daniel C. Product Manager > "Special mention to the tech support team, who helped us clear all our doubts in interaction." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4108923) JJ Jen J. Director of Marketing > "From time to time we will see old reviews pop up again and we never get a straight answer as to how they got back into the system. " [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2504776) MN Mark N. Analyst Manager > "Impressed by the useability, features, stability and pricing" [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4699087) WS Wanda S. Regional Manager > "Not being able to respond to all reviews from this site. " [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2511424) KB Kelsey B. Insights Manager > "The customizing of the questions and the actual survey works for me and my business." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3389430) WB Walter B. Franchisee Owner > "So either useless data for us, or not being used to the full potential for us to capitalize on." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2514610) Daniel C. Product Manager > "They also offer great panel services" [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4108923) FB Frederick B. Restaurant Manager > "The loading times can, sometimes, be intrusive." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2494081) Peter G. CEO > "You can give surveys to your customers and the results help you better serve their needs." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3139429) VH Virgil H. Research and Evaluation Manager and Advisor > "It doesn't have the 100% smooth and premium feel that you'd expect." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2689220) AM Ali M. launch specialist > "Alchemer is great grabbing and manipulating our survey data for ourcustomers" [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3750027) DC Dominique C. Marketing Specialist > "Also, the cost is high." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2491189) BS Benjamin S. Marketing Coordinator > "Their LBV score gives us a useful high-level rating to be able to compare performance across our properties, and against competitors." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2981651) FB Frederick B. Restaurant Manager > "The loading times can, sometimes, be intrusive." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2494081) OO Obada O. Site Civil Engineer > "Also, the subscription is simple and reasonable, and you can cancel and re-subscribe as needed." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3312299) JL John L. Managing Director > "That type of support is getting rarer....unfortunately." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7107588) WS Wanda S. Regional Manager > "I check the site almost daily and enjoy reading the wonderful positive reviews. If there are negative reviews it provides us the ability to..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2511424) CB Christine B. COO > "We were forced to pay for expensive services that could not be used during an incredibly difficult period. When our annual renewal bill was..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3940807) VH Virgil H. Research and Evaluation Manager and Advisor > "A really important selling point for me was the company's privacy policy and how they make it easy to tailor their product to be used for..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2689220) LM Lenni M. Operations Director > "We have also often waited weeks for issue resolution when we couldn't afford to wait weeks. If they don't turn things around soon, we will..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3096182) Jakob B. International Development Manager > "It is easy to create different types of questions and surveys." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3268852) KB Kelsey B. Insights Manager > "I needed to purchase responses for a study and their team was super difficult to get ahold of." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3389430) [View Reviews](https://www.capterra.com/p/72549/Alchemer/reviews/) ## User interface 4.61 (455) [Alchemer](https://www.capterra.com/p/72549/Alchemer/) 4.51 (393) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Zoho Survey 31/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Collaboration Tools - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Exporting - Data Import/Export - Data Security - Data Visualization - Decision Making - Drag & Drop - Dynamic Content - Email Management - Email Marketing - Email Reminders - Engagement Tracking - Feedback Management - Gamification - Generative AI - Interactive Content - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multilingual Surveys - Multimedia Support - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Online Polling - Phone Polling - Presentation Tools - Proactive Assistance - Pulse Surveys - Q&A Management - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data [See all features](https://www.capterra.com/p/131426/Zoho-Survey/#features) Alchemer Top features 45/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Collaboration Tools - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Exporting - Data Import/Export - Data Security - Data Visualization - Decision Making - Drag & Drop - Dynamic Content - Email Management - Email Marketing - Email Reminders - Engagement Tracking - Feedback Management - Gamification - Generative AI - Interactive Content - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multilingual Surveys - Multimedia Support - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Online Polling - Phone Polling - Presentation Tools - Proactive Assistance - Pulse Surveys - Q&A Management - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data [See all features](https://www.capterra.com/p/72549/Alchemer/#features) ### Recognition Zoho Survey is recognized as a top-rated tool in 4 Capterra Shortlist reports Alchemer is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Zoho Survey Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Alchemer Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Zoho Survey - By Zoho - Located in United States - Founded in 1996 Alchemer - By Alchemer - Located in United States - Founded in 2006 ## Popular Comparisons [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.61 (455)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) vs [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,781)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) $35/month Price $35/month 4.5 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131426-201674/Zoho-Survey-vs-Enquetes-Maken) [Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.51 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/) vs [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) $55/month Price $30/month 4.2 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/72549-253516/Alchemer-vs-SurveyMonkey) [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.61 (455)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) vs [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,577)](https://www.capterra.com/p/176571/Google-Forms/reviews/) $35/month Price $0 4.5 Features 4.4 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/131426-176571/Zoho-Survey-vs-Google-Forms) [Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.51 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) $55/month Price $39/month 4.2 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/72549-158456/Alchemer-vs-JotForm-4-0) [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.61 (455)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) vs [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) $35/month Price $30/month 4.5 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131426-253516/Zoho-Survey-vs-SurveyMonkey) [Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.51 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (979)](https://www.capterra.com/p/137289/Typeform/reviews/) $55/month Price $39/month 4.2 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/72549-137289/Alchemer-vs-Typeform) [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.61 (455)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) $35/month Price $39/month 4.5 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/131426-158456/Zoho-Survey-vs-JotForm-4-0) [Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.51 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) $55/month Price $29/month 4.2 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/72549-153140/Alchemer-vs-Connecteam) [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.61 (455)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (979)](https://www.capterra.com/p/137289/Typeform/reviews/) $35/month Price $39/month 4.5 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131426-137289/Zoho-Survey-vs-Typeform) [Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.51 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/) vs [QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.76 (542)](https://www.capterra.com/p/135455/QuestionPro/reviews/) $55/month Price $83/month 4.2 Features 4.7 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/72549-135455/Alchemer-vs-QuestionPro) [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.61 (455)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) vs [CustomerHero](https://www.capterra.com/p/153472/Startquestion/)[4.92 (175)](https://www.capterra.com/p/153472/Startquestion/reviews/) $35/month Price Contact vendor for pricing 4.5 Features 4.6 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/131426-153472/Zoho-Survey-vs-Startquestion) [Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.51 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/) vs [Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.55 (330)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/) $55/month Price Contact vendor for pricing 4.2 Features 4.3 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/72549-246649/Alchemer-vs-Microsoft-Forms)