---
title: "Compare Alchemer vs QuestionPro 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Alchemer and QuestionPro based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/72549-135455/Alchemer-vs-QuestionPro"
page_type: "comparison"
language: "en"
---

# Alchemer vs QuestionPro Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AlchemerQuestionPro2/4 selected

[Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.5 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/)

[QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.8 (542)](https://www.capterra.com/p/135455/QuestionPro/reviews/)

[## Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.5 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/)

Starting Price

$55.00/month

Value-for-Money

4

Functionality

4.2

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [393 reviews](#user-reviews)

Positive

356

Neutral

25

Negative

12

[## QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.8 (542)](https://www.capterra.com/p/135455/QuestionPro/reviews/)

Starting Price

$83.00/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [542 reviews](#user-reviews)

Positive

528

Neutral

6

Negative

8

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of reviewers  
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### SurveyMonkey

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Starting Price

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of reviewers  
rated it above 4 stars

* * *

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,931 reviews from survey software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Not enough reviews

Feature ratings

Multiple Question Types

5.0

Customizable Questions

5.0

Data Security

5.0

Anonymous Feedback

\--

Real-Time Data

4.0

84%Fit

Not enough reviews

Feature ratings

Multiple Question Types

4.8

Customizable Questions

4.8

Data Security

4.6

Anonymous Feedback

5.0

Real-Time Data

5.0

User satisfaction

User satisfaction

4.5

User reviews[393](https://www.capterra.com/p/72549/Alchemer/reviews/)

Ease of use

4.5

Functionality

4.2

Value for money

4.0

Customer support

4.4

User satisfaction

4.8

User reviews[542](https://www.capterra.com/p/135455/QuestionPro/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.8

Customer support

4.7

Price starts from

Price starts from

$55Per User, Per Month

-   Free version
-   Free trial

Price starts from

$83Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Used by CX, product, marketing, and VoC teams who want enterprise-level feedback and reputation tools—without the cost or complexity—plus real human support at every plan level.

Best for

It is designed for academic institutions, small and medium sized businesses, individual researchers, market researchers, customer experience managers, human resources professionals, and more.

## User reviews

Pros & cons

SnM

Seán M.

Managing Director

> "We use it because it can support the complex needs of a professional insights consulting agency while also delivering an attractive and..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7081692)

CK

Crystaline K.

Group Insights

> "As a researcher, we usually engage market research agencies to run surveys for us. When it comes to in-house research, we tend to struggle with..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7087025)

SF

Stephen F.

President

> "Alchemer provides an online survey platform that has all of the functionality you need at a much lower price point than its competitors."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7124536)

JL

John L.

Managing Director

> "That type of support is getting rarer....unfortunately."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7107588)

CK

Crystaline K.

Group Insights

> "After exploring a few self-serve survey platforms, Alchemer stood out with its intuitive platform where I can get hands on really quickly and..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7087025)

CB

Christine B.

COO

> "We were forced to pay for expensive services that could not be used during an incredibly difficult period. When our annual renewal bill was..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3940807)

AP

Adam P.

President

> "Their pricing model is brilliant - full transparency, one seat - one fee - no surprises, no worrying that a large-scale project will kill your..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7117303)

CB

Christine B.

COO

> "Along with numerous obstacles, the pandemic brought debilitating staffing challenges for our business, and we had to close multiple locations."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3940807)

Samantha H.

Digital Content Manager

> "The ability to customize survey questions with various logic and filters makes a significant difference for our specific needs."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7040424)

Mayerly G.

bachelor

> "Also, some of the custom reports and advanced analytics tools cost extra, which I didn't like."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4842684)

KM

Kilmer M.

Senior Director of Advertising

> "Alchemer allows us to tailor our advertising efforts by identifying distinct audience segments and crafting personalized messages."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6554966)

RK

Rubani K.

Research Manager

> "I have seen any problem with Alchemer since I started using the software."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6280199)

EM

Edward M.

General Manager

> "Generally very positive, with the platform being used regulalry for survey management and data reporting, across a wide sector of our..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6805135)

LM

Lenni M.

Operations Director

> "We have also often waited weeks for issue resolution when we couldn't afford to wait weeks. If they don't turn things around soon, we will..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3096182)

SnM

Seán M.

Managing Director

> "Alchmer is powerful and value for money. "

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7081692)

CB

Christine B.

COO

> "In today’s world of constant change, please be warned not to sign a contract with Chatmeter."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3940807)

Edna luci G.

technician

> "In addition, the variety of question options, formats and designs allows you to create engaging and dynamic surveys for the participants."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4781038)

KB

Kelsey B.

Insights Manager

> "I needed to purchase responses for a study and their team was super difficult to get ahold of."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3389430)

Edna luci G.

technician

> "I am able to connect my Alchemer account with other apps I use at work, which has significantly improved my efficiency and productivity."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4781038)

LM

Lenni M.

Operations Director

> "We don't want to switch vendors, but we may be forced to if they don't turn things around."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3096182)

RK

Rubani K.

Research Manager

> "For accurate surveying, we always rely on Alchemer because it has proved to be a dependable solution."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6280199)

Stace G.

Research Manager

> "It is quite expensive and although there is a free version it doesn't have many features."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3548196)

JA

Joseph A.

IT Expert

> "When it comes to conducting online surveys, Alchemer is the most reliable solution."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6278261)

SS

Stephanie S.

Digital Marketing Strategist

> "Also, not being able to manage Yelp, Apple, Yahoo, Bing, or Yellowpages within the platform can get backed up."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2491672)

SS

Saumil S.

Procurement Manager

> "The capabilities of this poll and survey tool are incredible."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6278467)

CL

Cheryl L.

Manager

> "Social category is the one area I have the most issue with trying to get that score to rise & I tried to do a few different things but it..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2491055)

MG

Michele G.

Senior Researcher

> "It is the best for conducting market research"

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6382999)

DH

Doug H.

Owner

> "So we can see that someone rated us low and were not happy with their visit, but we don't have the ability to research when the visit occurred."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2491229)

Stace G.

Research Manager

> "I like the fact that you can customise almost every aspect of your survey and it has a huge range of question types and the inbuilt analysis..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3548196)

JB

Jay B.

Director

> "They also are constantly changing the product which often leads to bugs in the product or worse data loss."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2449570)

SL

Sam L.

Marketing Lead – Products & Services

> "We use Alchemer for everything from fun staff surveys to national research projects."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4849014)

YW

Yvonne W.

Owner/Operator

> "some sites are still not accessible, like YELP, but we all agree YELP isn't a site that wants feedback, it's just yuppies who think they are..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2491092)

Edna luci G.

technician

> "The ability to integrate with other tools and platforms has been a huge plus for me."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4781038)

DH

Doug H.

Owner

> "Had a survey earlier this week that claimed the service was horrible but they left the server a 25% tip? Why would they tip 25% if the service..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2491229)

AA

Ahmed A.

Planning and project control engineer

> "With Alchemer's ease of use in producing and mailing surveys, as well as the ability to gather and analyze findings without the need for a..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3235976)

AC

Allan C.

District Manager

> "We are constantly beat up about low scores yet we don't get much direction on how to improve our score except for getting good reviews."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2490978)

SL

Sam L.

Marketing Lead – Products & Services

> "There are enough features to keep both the marketing and data analysis people happy."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4849014)

WIW

Wan Imran W.

Director

> "Slow performance from Asia Pacific (server located only in America/Europe)."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2806002)

AA

Ahmed A.

Planning and project control engineer

> "When it comes to surveys, Alchemer provides an easy-to-use platform for anyone to utilize, with a wide variety of ready-made forms that you can..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3235976)

MP

Mike P.

VP of Operations

> "portal custom reporting can be cumbersome"

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2507779)

Daniel C.

Product Manager

> "Special mention to the tech support team, who helped us clear all our doubts in interaction."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4108923)

JJ

Jen J.

Director of Marketing

> "From time to time we will see old reviews pop up again and we never get a straight answer as to how they got back into the system. "

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2504776)

MN

Mark N.

Analyst Manager

> "Impressed by the useability, features, stability and pricing"

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4699087)

WS

Wanda S.

Regional Manager

> "Not being able to respond to all reviews from this site. "

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2511424)

KB

Kelsey B.

Insights Manager

> "The customizing of the questions and the actual survey works for me and my business."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3389430)

WB

Walter B.

Franchisee Owner

> "So either useless data for us, or not being used to the full potential for us to capitalize on."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2514610)

Daniel C.

Product Manager

> "They also offer great panel services"

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4108923)

FB

Frederick B.

Restaurant Manager

> "The loading times can, sometimes, be intrusive."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2494081)

Peter G.

CEO

> "You can give surveys to your customers and the results help you better serve their needs."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3139429)

VH

Virgil H.

Research and Evaluation Manager and Advisor

> "It doesn't have the 100% smooth and premium feel that you'd expect."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2689220)

AM

Ali M.

launch specialist

> "Alchemer is great grabbing and manipulating our survey data for ourcustomers"

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3750027)

DC

Dominique C.

Marketing Specialist

> "Also, the cost is high."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2491189)

BS

Benjamin S.

Marketing Coordinator

> "Their LBV score gives us a useful high-level rating to be able to compare performance across our properties, and against competitors."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2981651)

FB

Frederick B.

Restaurant Manager

> "The loading times can, sometimes, be intrusive."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2494081)

OO

Obada O.

Site Civil Engineer

> "Also, the subscription is simple and reasonable, and you can cancel and re-subscribe as needed."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3312299)

JL

John L.

Managing Director

> "That type of support is getting rarer....unfortunately."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7107588)

WS

Wanda S.

Regional Manager

> "I check the site almost daily and enjoy reading the wonderful positive reviews. If there are negative reviews it provides us the ability to..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2511424)

CB

Christine B.

COO

> "We were forced to pay for expensive services that could not be used during an incredibly difficult period. When our annual renewal bill was..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3940807)

VH

Virgil H.

Research and Evaluation Manager and Advisor

> "A really important selling point for me was the company's privacy policy and how they make it easy to tailor their product to be used for..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2689220)

LM

Lenni M.

Operations Director

> "We have also often waited weeks for issue resolution when we couldn't afford to wait weeks. If they don't turn things around soon, we will..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3096182)

Jakob B.

International Development Manager

> "It is easy to create different types of questions and surveys."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3268852)

KB

Kelsey B.

Insights Manager

> "I needed to purchase responses for a study and their team was super difficult to get ahold of."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3389430)

[View Reviews](https://www.capterra.com/p/72549/Alchemer/reviews/)

AP

Andreas P.

Senior Researcher

> "We especially appreciate the advanced survey logic, filtering options and the flexibility in designing complex questionnaires for..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7150204)

LT

Lourdes T.

Parent Educator

> "Some advanced features can feel overwhelming at first, and certain customization options require a bit of a learning curve."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7201972)

MS

Meghan S.

Executive Director

> "Conversely, I know it offers advanced research workflows, mobile friendly, and advanced analytics if that is what I needed. "

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7132947)

KM

Kristen M.

Executive Director

> "If I have multiple browsers open (and sometimes even if I don't), I'll get an alert that says I'm using it on multiple devices and it..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6794096)

LP

Lisa P.

Executive Director

> "Feedback collected has allowed us to plan programs and processes needed for growth. Although we have needed minimal customer support,..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7128006)

Aydan N.

Marketing Manager

> "Interface can be unintuitive at times, making complex survey creation slower."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7095480)

LY

LaMar Y.

Executive Director

> "Real-time dashboards make it simple to monitor completes and drop-offs, and exports (CSV/Excel/API) are clean for analysis."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7015517)

ET

Ethan T.

Communication Specialist

> "Navigation can feel a little cluttered compared to lighter survey tools."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7045512)

MM

Marielle M.

Policy and Grants Manager

> "We were able to translate into 6 languages and add an audio play option for respondents to hear each question and answer read aloud - a..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6802311)

SS

Sarah S.

Marketing and Communications

> "Needing to renew the license every year and losing access to our surveys when it expires is challenging."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6683113)

JA

Jesper A.

CIO,COO

> "The initial setup was straightforward, and the platform provides us with the flexibility to design sophisticated surveys that capture the..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7002628)

SL

Sallie L.

Research and Evaluation Manager

> "I find the distribution features to be a bit clunky."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7022089)

AY

Art Y.

Executive Director

> "QuestionPro is exactly what we need as a small non-profit: access to robust survey design features, including branching, and the..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6575711)

Aydan N.

Marketing Manager

> "Customer support response can sometimes be slow"

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7095480)

KS

Keven S.

President

> "The system offers powerful advanced features for our organization and has enabled us to create customized forms to survey our community."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6664280)

JH

Jolene H.

Senior Manager of HR and Operations

> "I also find QuestionPro to be less user friendly than SurveyMonkey, but there is functionality that I do not use, and that might be..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6683150)

ET

Ethan T.

Communication Specialist

> "The reporting dashboard gives quick, useful insights, and the export options make it simple to move data into other tools."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7045512)

Jordyn C.

Vice President of Technology

> "The surveys look a little older/outdated compared to other survey programs."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7003088)

SR

Stephanie R.

ED

> "We have been using QuestionPro for some years and it meets all our program evaluation and research needs as a small nonprofit supporting..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7022846)

CS

Carly S.

Resource Navigator

> "I did not know I would not have access if I did not do this review for the non - profit membership."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6682876)

NM

Natasha M.

Outreach Coordinator

> "What I like best about QuestionPro is that it offers a strong all-around survey platform."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7164908)

BD

B D.

Executive Director

> "The application we put online was difficult for the applicants."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7000149)

JM

Jared M.

Web and Analytics Manager

> "The surveys are easy to set up, easy for our patrons to use, and provide valuable insight on our customer satisfaction, preferences, and..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7181167)

AM

Amanda M.

Area Director

> "Some of the features such as saving results to PDF don't work fully and I haven't received the support needed to resolve the issue."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6331900)

AZ

Andrea Z.

Chief Admin Officer

> "Their customer support is also very active and responds quickly to questions or requests, which makes the experience even better."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7151103)

LH

Levi H.

Data project mamager

> "The free version had an unfortunate banner over the edge of the screen that made it difficult to submit some free surveys."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___5078694)

Erica S.

Executive Director

> "I like that I can create different types of questions to capture nuanced feedback from our clients."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7075372)

Arissa P.

Executive Director

> "QuestionPro's customer service is horrible."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7107835)

AP

Andreas P.

Senior Researcher

> "The platform is intuitive to use and works well for both smaller studies and larger surveys."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7150204)

LS

Levent S.

Consultant

> "I wish I was able to create a simpler menu for my profile, there are too many options."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6234196)

MS

Meghan S.

Executive Director

> "The best thing about QP is that it works with small non-profits."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7132947)

TH

Thomas H.

Director of Faith Formation and Evangelization

> "It can produce a complex data set and that can be difficult to navigate at first."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6016183)

AZ

Andrea Z.

Chief Admin Officer

> "The platform is intuitive, practical, and makes it simple to create, distribute, and manage surveys."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7151103)

BD

B D.

Executive Director

> "This kind of requirement felt coerced."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7000149)

Jordyn C.

Vice President of Technology

> "I am able to make a variety of surveys and organize them into different folders, keeping my dashboard organized."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7003088)

IR

Isabel R.

Data Consultant at

> "In order to do data analysis, the way that CSV downloads is not ideal (you have to modify the CSV quite a bit in order to integrate it to..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4313040)

AS

Amanda S.

Certified Child Life Specialist

> "Our organization loves the ease of use in creating surveys for our membership."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7146473)

DR

Daniela R.

Evaluation Manager

> "Our NGO account requires a yearly renewal, this could be a bit cumbersome."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6186045)

Anna G.

President

> "Great tools to create surveys that are complex."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7152649)

KR

Kathleen R.

Executive Director

> "The default report dashboard often includes data that isn’t useful or appropriate for our needs, however, we do have the ability to..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3843196)

AH

Andrew H.

Library Director

> "The AI tools also make it easy to build out a professional-looking survey."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7148544)

KD

Kenny D.

Research Policy and Advocacy

> "This is a very minor gripe but can get annoying when you are under time pressure."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6277916)

JC

Johanna C.

Innovative Solutions Manager

> "As a nonprofit, we get to benefit from all of the features of Questionpro, and we use it to have exit-surveys after our workshops."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6665511)

BK

Brenna K.

Board Chair

> "There are so many options to choose from, it can be a bit daunting."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6132442)

JL

Jacy L.

Program and Impact manager

> "It allows us to upload things with ease and quickly collect data."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7065851)

KC

Kristina C.

Executive Director

> "We were researching survey software and every other platform was either way outside of our price range or did not offer the feature we..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4641791)

AS

Amanda S.

Certified Child Life Specialist

> "The design options are user friendly and our survey recipients have also reported ease of use."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7146473)

AK

Anna K.

Global Senior Insights Manager

> "I compare it with Qualtrics that I was using for 8 years and I can definitely tell it's way below when it comes to reliability, overall..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3146254)

JA

Jesper A.

CIO,COO

> "For us, QuestionPro strikes the perfect balance: robust enough for complex, multi-community projects, but accessible enough for everyone..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7002628)

VG

Victoria G.

CEO

> "Importing surveys hasn't worked well for us but it could be I have not imported the data correctly."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4635373)

AM

Aidan M.

Executive Director

> "It saved us a bunch of time coding and creating charts so we can get our data out in front of more potential partners."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6835647)

AM

Andrew M.

IT Manager

> "As with almost any online software, some organizations (especially government agencies) block websites such as QuestionPro. "

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4269855)

JR

Jennifer R.

PRESIDENT and CEO

> "Question pro provide many options and features that other survey programs do not."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7014188)

CC

Casey C.

Northeast Regional Coordinator

> "sometimes the export function doesn't export correctly"

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4965277)

RA

Rachel A.

Executive Director

> "Easy to manage many different surveys, including the ability to copy from a template and use custom pre-crafted responses."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6551184)

TO

Tasha O.

Program Evaluation Specialist

> "It's too easy to make question logic mistakes, which affects the questions shown on our surveys."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4513896)

Arissa P.

Executive Director

> "The initial price point is good for nonprofits through techsoup but advanced features are not included."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7107835)

TW

Troy W.

IT Director

> "Nothing at all other than having the non-profit account expire and not being notified it needed to be renewed."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4454004)

Caitlin E.

Senior Director of Education and Outreach

> "This helps our bottom line significantly and lets us focus on the services we provide instead of having to pay for an evaluation software."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6867579)

BS

Bob S.

Association Administrator

> "Sometimes when I use the visual editor I have issues with it resizing the images to the original size instead of what I set it at in the..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3552149)

Anna G.

President

> "Easy and intuitive way of creating logic/skip patterns etc. "

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7152649)

BC

Bruce C.

Board Member

> "Had issues with yahoo rejecting too much email in a short span."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4512813)

JS

Janim S.

Director of Enrollment and Community Engagement

> "As a public school surveying over 1,000 constituents, QuestionPro has been effective for our survey needs."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6827528)

LB

Lora B.

Executive Director

> "It is easy to overlook customizing a thank you/etc end note, and then the default ones in the system can be not so great (like include..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3469770)

KS

Kasey S.

Executive Director

> "I like its ease of use and aesthetics for customer-use when completing surveys."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7139554)

VM

Vittorio M.

Project Coordinator

> "One feature that I don't think is available is tracking who completes the survey while still keeping it anonymous."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3340252)

JA

Jesper A.

CIO,COO

> "Having complete control over our data sets ensures that we can honor both community trust and research integrity."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7002628)

CS

Culeen S.

Director

> "I need to use it a bit more to see if there is something I like least. Although just playing around with a test survey, I did not like..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3307537)

LH

Lisa H.

Chief Strategy Officer

> "Overall, QuestionPro is my go to tool for community surveys and needs assessments because it is easy to use, has many formatting options,..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6847980)

LE

Lori E.

Project Director

> "We were not alerted before they discontinued their relationship with Techsoup, which meant that we didn't have access to our account in..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3614989)

SD

Sabina D.

Associate

> "I also like the survey design features."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7135646)

CR

Colleen R.

Program Director

> "Some features take a bit of time to figure out. And changing interfaces have recently made it more difficult to find how to do something..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3529105)

TT

Tom T.

Director

> "We have used the insights gained from our survey projects to continuously improve the programs and services we offer to the community."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6673631)

VR

Verified Reviewer

Pastor

> "The account needs to be renewed periodically, which can be a bit of a hassle."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3523256)

SL

Sallie L.

Research and Evaluation Manager

> "Surveys are easy to build, easy to track, and my colleagues love how they can access real-time results through analytics dashboards."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7022089)

IL

Ian L.

Information officer

> "As yet i have not found a way to export or customise the graphical information."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3392233)

VC

Vicki C.

Deputy President

> "Friendly helpful staff are available to talk through any issues."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7113254)

SR

Shine R.

Researcher

> "As we are on the non-profit license, some features are unavailable or limited"

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3435311)

LP

Larisse P.

Founder

> "One of the standout features of QuestionPro is its library of pre-made templates that cover various survey types, accompanied by a..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6196542)

KW

Kim W.

Admin

> "For basic survey functionality it can be quite pricey."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3458596)

AP

Andreas P.

Senior Researcher

> "The platform is intuitive to use and works well for both smaller studies and larger surveys."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7150204)

LT

Lourdes T.

Parent Educator

> "Some advanced features can feel overwhelming at first, and certain customization options require a bit of a learning curve."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7201972)

AZ

Andrea Z.

Chief Admin Officer

> "The platform is intuitive, practical, and makes it simple to create, distribute, and manage surveys."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7151103)

Aydan N.

Marketing Manager

> "Interface can be unintuitive at times, making complex survey creation slower."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7095480)

Anna G.

President

> "Easy and intuitive way of creating logic/skip patterns etc. "

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7152649)

ET

Ethan T.

Communication Specialist

> "Navigation can feel a little cluttered compared to lighter survey tools."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7045512)

LP

Larisse P.

Founder

> "One of the standout features of QuestionPro is its library of pre-made templates that cover various survey types, accompanied by a..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6196542)

SL

Sallie L.

Research and Evaluation Manager

> "I find the distribution features to be a bit clunky."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7022089)

LY

LaMar Y.

Executive Director

> "Real-time dashboards make it simple to monitor completes and drop-offs, and exports (CSV/Excel/API) are clean for analysis."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7015517)

IR

Isabel R.

Data Consultant at

> "In order to do data analysis, the way that CSV downloads is not ideal (you have to modify the CSV quite a bit in order to integrate it to..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4313040)

LY

LaMar Y.

Executive Director

> "Support has been responsive to advanced logic and integrations."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7015517)

JH

Jolene H.

Senior Manager of HR and Operations

> "I also find QuestionPro to be less user friendly than SurveyMonkey, but there is functionality that I do not use, and that might be..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6683150)

IR

Isabel R.

Data Consultant at

> "The is a lot of different question options that are very useful, the question library is very useful to integrate different surveys, love..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4313040)

Arissa P.

Executive Director

> "QuestionPro's customer service is horrible."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7107835)

CH

Christopher H.

Chief Information Officer

> "The platform is easy to use and integrates with our website and social media channels"

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6009552)

KD

Kenny D.

Research Policy and Advocacy

> "This is a very minor gripe but can get annoying when you are under time pressure."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6277916)

Megan S.

Executive Director

> "It is fairly easy to use, and the platform is more powerful than I initially expected."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7189828)

BS

Bob S.

Association Administrator

> "Sometimes when I use the visual editor I have issues with it resizing the images to the original size instead of what I set it at in the..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3552149)

Anna G.

President

> "The software is extremely easy to use."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7152649)

CS

Culeen S.

Director

> "I need to use it a bit more to see if there is something I like least. Although just playing around with a test survey, I did not like..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3307537)

[View Reviews](https://www.capterra.com/p/135455/QuestionPro/reviews/)

## User interface

[Alchemer](https://www.capterra.com/p/72549/Alchemer/)

4.51 (393)

[QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)

4.76 (542)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Alchemer

Top features

45/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Collaboration Tools
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Exporting
-   Data Import/Export
-   Data Security
-   Data Visualization
-   Decision Making
-   Drag & Drop
-   Dynamic Content
-   Email Management
-   Email Marketing
-   Email Reminders
-   Engagement Tracking
-   Feedback Management
-   Gamification
-   Generative AI
-   Interactive Content
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multilingual Surveys
-   Multimedia Support
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Online Polling
-   Phone Polling
-   Presentation Tools
-   Proactive Assistance
-   Pulse Surveys
-   Q&A Management
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data

[See all features](https://www.capterra.com/p/72549/Alchemer/#features)

QuestionPro

34/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Collaboration Tools
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Exporting
-   Data Import/Export
-   Data Security
-   Data Visualization
-   Decision Making
-   Drag & Drop
-   Dynamic Content
-   Email Management
-   Email Marketing
-   Email Reminders
-   Engagement Tracking
-   Feedback Management
-   Gamification
-   Generative AI
-   Interactive Content
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multilingual Surveys
-   Multimedia Support
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Online Polling
-   Phone Polling
-   Presentation Tools
-   Proactive Assistance
-   Pulse Surveys
-   Q&A Management
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data

[See all features](https://www.capterra.com/p/135455/QuestionPro/#features)

### Recognition

Alchemer is recognized as a top-rated tool in 3 Capterra Shortlist reports

QuestionPro is recognized as a top-rated tool in 5 Capterra Shortlist reports

Best Value Survey Software (2026) 

Best Value Survey Software (2025) 

Best Value Survey Software (2024) 

Best Value Survey Software (2023) 

Best Value Survey Software (2022) 

### Deployment & support

Alchemer

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

QuestionPro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Alchemer

-   By Alchemer
-   Located in United States
-   Founded in 2006

QuestionPro

-   By Question Pro
-   Located in United States
-   Founded in 2002

## Popular Comparisons

[Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.51 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/)

vs

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4.5

4.5

Ease of Use

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[QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.76 (542)](https://www.capterra.com/p/135455/QuestionPro/reviews/)

vs

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[Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.51 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/)

vs

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$55/month

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4.2

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4.6

4.5

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[QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.76 (542)](https://www.capterra.com/p/135455/QuestionPro/reviews/)

vs

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$83/month

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$0

4.7

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4.4

4.6

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4.7

[View full comparison](https://www.capterra.com/compare/135455-176571/QuestionPro-vs-Google-Forms)

[Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.51 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/)

vs

[Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (979)](https://www.capterra.com/p/137289/Typeform/reviews/)

$55/month

Price

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4.2

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/72549-137289/Alchemer-vs-Typeform)

[QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.76 (542)](https://www.capterra.com/p/135455/QuestionPro/reviews/)

vs

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

$83/month

Price

$30/month

4.7

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135455-253516/QuestionPro-vs-SurveyMonkey)

[Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.51 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

$55/month

Price

$29/month

4.2

Features

4.5

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/72549-153140/Alchemer-vs-Connecteam)

[QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.76 (542)](https://www.capterra.com/p/135455/QuestionPro/reviews/)

vs

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

$83/month

Price

$39/month

4.7

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/135455-158456/QuestionPro-vs-JotForm-4-0)

[Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.51 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/)

vs

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.55 (330)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

$55/month

Price

Contact vendor for pricing

4.2

Features

4.3

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/72549-246649/Alchemer-vs-Microsoft-Forms)

[QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.76 (542)](https://www.capterra.com/p/135455/QuestionPro/reviews/)

vs

[SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.41 (123)](https://www.capterra.com/p/168823/SurveySparrow/reviews/)

$83/month

Price

Contact vendor for pricing

4.7

Features

4.3

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/135455-168823/QuestionPro-vs-SurveySparrow)

[Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.51 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/)

vs

[SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.41 (123)](https://www.capterra.com/p/168823/SurveySparrow/reviews/)

$55/month

Price

Contact vendor for pricing

4.2

Features

4.3

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/72549-168823/Alchemer-vs-SurveySparrow)

[QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.76 (542)](https://www.capterra.com/p/135455/QuestionPro/reviews/)

vs

[Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (979)](https://www.capterra.com/p/137289/Typeform/reviews/)

$83/month

Price

$39/month

4.7

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135455-137289/QuestionPro-vs-Typeform)