# Compare Alchemer vs AskNicely 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Alchemer and AskNicely based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/72549-141434/Alchemer-vs-AskNicely-for-NPS --- # Alchemer vs AskNicely Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: AlchemerAskNicely2/4 selected [Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.5 (318)](https://www.capterra.com/p/72549/Alchemer/reviews/) [AskNicely](https://www.capterra.com/p/141434/AskNicely-for-NPS/)[4.6 (100)](https://www.capterra.com/p/141434/AskNicely-for-NPS/reviews/) [## Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.5 (318)](https://www.capterra.com/p/72549/Alchemer/reviews/) Starting Price $55.00/month Value-for-Money 3.9 Functionality 4.1 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment Based on [318 reviews](#user-reviews) Positive 285 Neutral 22 Negative 11 [## AskNicely](https://www.capterra.com/p/141434/AskNicely-for-NPS/)[4.6 (100)](https://www.capterra.com/p/141434/AskNicely-for-NPS/reviews/) Starting Price $399.00/month Value-for-Money 4.3 Functionality 4.1 Ease of Use 4.5 Customer Service 4.7 Reviews Sentiment DR AA Based on [100 reviews](#user-reviews) Positive 92 Neutral 8 Negative 0 ## Summary * * * Features in NPS Software Best performer 47 / 50 Only Alchemer - 360 Degree Feedback - Access Controls/Permissions - Collaboration Tools 36 / 50 Only AskNicely - Trend Analysis User satisfaction User satisfaction 4.5 User reviews[318](https://www.capterra.com/p/72549/Alchemer/reviews/) Ease of use 4.5 Functionality 4.1 Value for money 3.9 Customer support 4.3 User satisfaction 4.6 User reviews[100](https://www.capterra.com/p/141434/AskNicely-for-NPS/reviews/) Ease of use 4.5 Functionality 4.1 Value for money 4.3 Customer support 4.7 Price starts from Price starts from $55Per User, Per Month - Free version - Free trial Price starts from $399Per Month - Free version - Free trial Best for Best for Alchemer is used by customer experience teams, market researchers, product managers, marketers, voice of customer professionals, and employee experience departments. Best for AskNicely is for marketing, operations and customer experience leaders who want to increase repeat purchase rates and referrals. ## User reviews Pros & cons SnM Seán M. Managing Director > "We use it because it can support the complex needs of a professional insights consulting agency while also delivering an attractive and easy-to-use..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7081692) CK Crystaline K. Group Insights > "As a researcher, we usually engage market research agencies to run surveys for us. When it comes to in-house research, we tend to struggle with the..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7087025) CK Crystaline K. Group Insights > "After exploring a few self-serve survey platforms, Alchemer stood out with its intuitive platform where I can get hands on really quickly and their..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7087025) JL John L. Managing Director > "That type of support is getting rarer....unfortunately." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7107588) Samantha H. Digital Content Manager > "The ability to customize survey questions with various logic and filters makes a significant difference for our specific needs." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7040424) Mayerly G. bachelor > "Also, some of the custom reports and advanced analytics tools cost extra, which I didn't like." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4842684) AP Adam P. President > "Their pricing model is brilliant - full transparency, one seat - one fee - no surprises, no worrying that a large-scale project will kill your budget." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7117303) RK Rubani K. Research Manager > "I have seen any problem with Alchemer since I started using the software." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6280199) KM Kilmer M. Senior Director of Advertising > "Alchemer allows us to tailor our advertising efforts by identifying distinct audience segments and crafting personalized messages." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6554966) Stace G. Research Manager > "It is quite expensive and although there is a free version it doesn't have many features." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3548196) EM Edward M. General Manager > "Generally very positive, with the platform being used regulalry for survey management and data reporting, across a wide sector of our organization." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6805135) LM Lenni M. Operations Director > "We have also often waited weeks for issue resolution when we couldn't afford to wait weeks. If they don't turn things around soon, we will not renew..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3096182) Edna luci G. technician > "In addition, the variety of question options, formats and designs allows you to create engaging and dynamic surveys for the participants." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4781038) WIW Wan Imran W. Director > "Slow performance from Asia Pacific (server located only in America/Europe)." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2806002) Edna luci G. technician > "I am able to connect my Alchemer account with other apps I use at work, which has significantly improved my efficiency and productivity." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4781038) KB Kelsey B. Insights Manager > "I needed to purchase responses for a study and their team was super difficult to get ahold of." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3389430) SnM Seán M. Managing Director > "Alchmer is powerful and value for money. " [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7081692) LM Lenni M. Operations Director > "We don't want to switch vendors, but we may be forced to if they don't turn things around." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3096182) RK Rubani K. Research Manager > "For accurate surveying, we always rely on Alchemer because it has proved to be a dependable solution." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6280199) JR John R. President > "I was advised that SurveyGizmo typically only gives refunds if requested within 30 days of paying the fee, but that I might nonetheless qualify for a..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2217395) JA Joseph A. IT Expert > "When it comes to conducting online surveys, Alchemer is the most reliable solution." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6278261) JR John R. President > "After reviewing my surveys, I was advised by customer support as follows: Upon reviewing your K1 project with my team here, we noticed a lot of aspects..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2217395) SS Saumil S. Procurement Manager > "The capabilities of this poll and survey tool are incredible." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6278467) Arpine A. Researcher > "I could not find also the randomization option neither for the question options, nor for blocks/pages." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2264520) MG Michele G. Senior Researcher > "It is the best for conducting market research" [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6382999) JB Jay B. Director > "They also are constantly changing the product which often leads to bugs in the product or worse data loss." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2449570) Stace G. Research Manager > "I like the fact that you can customise almost every aspect of your survey and it has a huge range of question types and the inbuilt analysis and..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3548196) PT Phyliss T. President & CEO > "It's a little pricey for a monthly software program, especially since we only use a small portion of the entire software." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2348328) SL Sam L. Marketing Lead – Products & Services > "We use Alchemer for everything from fun staff surveys to national research projects." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4849014) VH Virgil H. Research and Evaluation Manager and Advisor > "It doesn't have the 100% smooth and premium feel that you'd expect." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2689220) [View Reviews](https://www.capterra.com/p/72549/Alchemer/reviews/) Not enough reviews ## User interface 4.51 (318) [AskNicely](https://www.capterra.com/p/141434/AskNicely-for-NPS/) 4.60 (100) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Alchemer Top features 47/50 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - Anonymous Feedback - API - Collaboration Tools - Commenting/Notes - Conditional Logic - CRM - Customer Experience Management - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Questions - Customizable Templates - Data Visualization - Email Management - Feedback Management - Generative AI - Mobile Survey - Multi-Channel Distribution - Multi-Language - Negative Feedback Management - NPS of Customers - NPS of Employees - NPS Survey Structure - Pulse Surveys - Question Branching - Question Library - Ratings/Reviews - Real-Time Analytics - Real-Time Data - Real-Time Notifications - Real-Time Reporting - Reminders - Reporting/Analytics - Reporting & Statistics - Search/Filter - Segmentation - Sentiment Analysis - Social Media Integration - SSL Security - Survey/Poll Management - Surveys & Feedback - Template Management - Text Analysis - Text Fields - Third-Party Integrations - Trend Analysis [See all features](https://www.capterra.com/p/72549/Alchemer/#features) AskNicely 36/50 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - Anonymous Feedback - API - Collaboration Tools - Commenting/Notes - Conditional Logic - CRM - Customer Experience Management - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Questions - Customizable Templates - Data Visualization - Email Management - Feedback Management - Generative AI - Mobile Survey - Multi-Channel Distribution - Multi-Language - Negative Feedback Management - NPS of Customers - NPS of Employees - NPS Survey Structure - Pulse Surveys - Question Branching - Question Library - Ratings/Reviews - Real-Time Analytics - Real-Time Data - Real-Time Notifications - Real-Time Reporting - Reminders - Reporting/Analytics - Reporting & Statistics - Search/Filter - Segmentation - Sentiment Analysis - Social Media Integration - SSL Security - Survey/Poll Management - Surveys & Feedback - Template Management - Text Analysis - Text Fields - Third-Party Integrations - Trend Analysis [See all features](https://www.capterra.com/p/141434/AskNicely-for-NPS/#features) ### Recognition No recognitions have been awarded to Alchemer No recognitions have been awarded to AskNicely ### Deployment & support Alchemer Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos AskNicely Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Alchemer - By Alchemer - Located in United States - Founded in 2006 AskNicely - By AskNicely - Located in United States - Founded in 2014 ## Popular Comparisons [Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.51 (318)](https://www.capterra.com/p/72549/Alchemer/reviews/) vs [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,421)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) $55/month Price $30/month 4.1 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/72549-253516/Alchemer-vs-SurveyMonkey) [AskNicely](https://www.capterra.com/p/141434/AskNicely-for-NPS/)[4.60 (100)](https://www.capterra.com/p/141434/AskNicely-for-NPS/reviews/) vs 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$39/month 4.1 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/137289-141434/Typeform-vs-AskNicely-for-NPS) [Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.51 (318)](https://www.capterra.com/p/72549/Alchemer/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (944)](https://www.capterra.com/p/137289/Typeform/reviews/) $55/month Price $39/month 4.1 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/72549-137289/Alchemer-vs-Typeform) [AskNicely](https://www.capterra.com/p/141434/AskNicely-for-NPS/)[4.60 (100)](https://www.capterra.com/p/141434/AskNicely-for-NPS/reviews/) vs [SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.65 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/) $399/month Price £45/month 4.1 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/57112-141434/SmartSurvey-vs-AskNicely-for-NPS) 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