--- title: "Compare Alchemer vs SurveySparrow 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Alchemer and SurveySparrow based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/72549-168823/Alchemer-vs-SurveySparrow" page_type: "comparison" language: "en" --- # Alchemer vs SurveySparrow Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: AlchemerSurveySparrow2/4 selected [Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.5 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/) [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.4 (123)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) [## Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.5 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/) Starting Price $55.00/month Value-for-Money 4 Functionality 4.2 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [393 reviews](#user-reviews) Positive 356 Neutral 25 Negative 12 [## SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.4 (123)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment Based on [123 reviews](#user-reviews) Positive 111 Neutral 7 Negative 5 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Zoho Survey 4.6 (455) * * * Starting Price $35.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### Connecteam 4.6 (5,315) * * * Starting Price $29.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### SurveyMonkey 4.6 (10,512) * * * Starting Price $30.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * Highest Rated ### Zonka Feedback 4.8 (68) * * * Starting Price $199.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,931 reviews from survey software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Not enough reviews Feature ratings Multiple Question Types 5.0 Customizable Questions 5.0 Data Security 5.0 Anonymous Feedback \-- Real-Time Data 4.0 65%Fit Not enough reviews Feature ratings Multiple Question Types 4.5 Customizable Questions 4.4 Data Security \-- Anonymous Feedback 3.0 Real-Time Data 3.0 User satisfaction User satisfaction 4.5 User reviews[393](https://www.capterra.com/p/72549/Alchemer/reviews/) Ease of use 4.5 Functionality 4.2 Value for money 4.0 Customer support 4.4 User satisfaction 4.4 User reviews[123](https://www.capterra.com/p/168823/SurveySparrow/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.3 Customer support 4.3 Price starts from Price starts from $55Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Used by CX, product, marketing, and VoC teams who want enterprise-level feedback and reputation tools—without the cost or complexity—plus real human support at every plan level. Best for Businesses of all sizes across IT, software/SaaS, HR, telecom, finance, hospitality, and education. Used by customer experience, employee experience, and market research teams. ## User reviews Pros & cons SnM Seán M. Managing Director > "We use it because it can support the complex needs of a professional insights consulting agency while also delivering an attractive and..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7081692) CK Crystaline K. Group Insights > "As a researcher, we usually engage market research agencies to run surveys for us. When it comes to in-house research, we tend to struggle with..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7087025) SF Stephen F. President > "Alchemer provides an online survey platform that has all of the functionality you need at a much lower price point than its competitors." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7124536) JL John L. Managing Director > "That type of support is getting rarer....unfortunately." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7107588) CK Crystaline K. Group Insights > "After exploring a few self-serve survey platforms, Alchemer stood out with its intuitive platform where I can get hands on really quickly and..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7087025) CB Christine B. COO > "We were forced to pay for expensive services that could not be used during an incredibly difficult period. When our annual renewal bill was..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3940807) AP Adam P. President > "Their pricing model is brilliant - full transparency, one seat - one fee - no surprises, no worrying that a large-scale project will kill your..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7117303) CB Christine B. COO > "Along with numerous obstacles, the pandemic brought debilitating staffing challenges for our business, and we had to close multiple locations." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3940807) Samantha H. Digital Content Manager > "The ability to customize survey questions with various logic and filters makes a significant difference for our specific needs." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7040424) Mayerly G. bachelor > "Also, some of the custom reports and advanced analytics tools cost extra, which I didn't like." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4842684) KM Kilmer M. Senior Director of Advertising > "Alchemer allows us to tailor our advertising efforts by identifying distinct audience segments and crafting personalized messages." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6554966) RK Rubani K. Research Manager > "I have seen any problem with Alchemer since I started using the software." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6280199) EM Edward M. General Manager > "Generally very positive, with the platform being used regulalry for survey management and data reporting, across a wide sector of our..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6805135) LM Lenni M. Operations Director > "We have also often waited weeks for issue resolution when we couldn't afford to wait weeks. If they don't turn things around soon, we will..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3096182) SnM Seán M. Managing Director > "Alchmer is powerful and value for money. " [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7081692) CB Christine B. COO > "In today’s world of constant change, please be warned not to sign a contract with Chatmeter." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3940807) Edna luci G. technician > "In addition, the variety of question options, formats and designs allows you to create engaging and dynamic surveys for the participants." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4781038) KB Kelsey B. Insights Manager > "I needed to purchase responses for a study and their team was super difficult to get ahold of." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3389430) Edna luci G. technician > "I am able to connect my Alchemer account with other apps I use at work, which has significantly improved my efficiency and productivity." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4781038) LM Lenni M. Operations Director > "We don't want to switch vendors, but we may be forced to if they don't turn things around." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3096182) RK Rubani K. Research Manager > "For accurate surveying, we always rely on Alchemer because it has proved to be a dependable solution." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6280199) Stace G. Research Manager > "It is quite expensive and although there is a free version it doesn't have many features." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3548196) JA Joseph A. IT Expert > "When it comes to conducting online surveys, Alchemer is the most reliable solution." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6278261) SS Stephanie S. Digital Marketing Strategist > "Also, not being able to manage Yelp, Apple, Yahoo, Bing, or Yellowpages within the platform can get backed up." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2491672) SS Saumil S. Procurement Manager > "The capabilities of this poll and survey tool are incredible." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6278467) CL Cheryl L. Manager > "Social category is the one area I have the most issue with trying to get that score to rise & I tried to do a few different things but it..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2491055) MG Michele G. Senior Researcher > "It is the best for conducting market research" [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6382999) DH Doug H. Owner > "So we can see that someone rated us low and were not happy with their visit, but we don't have the ability to research when the visit occurred." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2491229) Stace G. Research Manager > "I like the fact that you can customise almost every aspect of your survey and it has a huge range of question types and the inbuilt analysis..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3548196) JB Jay B. Director > "They also are constantly changing the product which often leads to bugs in the product or worse data loss." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2449570) SL Sam L. Marketing Lead – Products & Services > "We use Alchemer for everything from fun staff surveys to national research projects." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4849014) YW Yvonne W. Owner/Operator > "some sites are still not accessible, like YELP, but we all agree YELP isn't a site that wants feedback, it's just yuppies who think they are..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2491092) Edna luci G. technician > "The ability to integrate with other tools and platforms has been a huge plus for me." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4781038) DH Doug H. Owner > "Had a survey earlier this week that claimed the service was horrible but they left the server a 25% tip? Why would they tip 25% if the service..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2491229) AA Ahmed A. Planning and project control engineer > "With Alchemer's ease of use in producing and mailing surveys, as well as the ability to gather and analyze findings without the need for a..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3235976) AC Allan C. District Manager > "We are constantly beat up about low scores yet we don't get much direction on how to improve our score except for getting good reviews." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2490978) SL Sam L. Marketing Lead – Products & Services > "There are enough features to keep both the marketing and data analysis people happy." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4849014) WIW Wan Imran W. Director > "Slow performance from Asia Pacific (server located only in America/Europe)." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2806002) AA Ahmed A. Planning and project control engineer > "When it comes to surveys, Alchemer provides an easy-to-use platform for anyone to utilize, with a wide variety of ready-made forms that you can..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3235976) MP Mike P. VP of Operations > "portal custom reporting can be cumbersome" [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2507779) Daniel C. Product Manager > "Special mention to the tech support team, who helped us clear all our doubts in interaction." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4108923) JJ Jen J. Director of Marketing > "From time to time we will see old reviews pop up again and we never get a straight answer as to how they got back into the system. " [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2504776) MN Mark N. Analyst Manager > "Impressed by the useability, features, stability and pricing" [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4699087) WS Wanda S. Regional Manager > "Not being able to respond to all reviews from this site. " [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2511424) KB Kelsey B. Insights Manager > "The customizing of the questions and the actual survey works for me and my business." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3389430) WB Walter B. Franchisee Owner > "So either useless data for us, or not being used to the full potential for us to capitalize on." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2514610) Daniel C. Product Manager > "They also offer great panel services" [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4108923) FB Frederick B. Restaurant Manager > "The loading times can, sometimes, be intrusive." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2494081) Peter G. CEO > "You can give surveys to your customers and the results help you better serve their needs." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3139429) VH Virgil H. Research and Evaluation Manager and Advisor > "It doesn't have the 100% smooth and premium feel that you'd expect." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2689220) AM Ali M. launch specialist > "Alchemer is great grabbing and manipulating our survey data for ourcustomers" [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3750027) DC Dominique C. Marketing Specialist > "Also, the cost is high." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2491189) BS Benjamin S. Marketing Coordinator > "Their LBV score gives us a useful high-level rating to be able to compare performance across our properties, and against competitors." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2981651) FB Frederick B. Restaurant Manager > "The loading times can, sometimes, be intrusive." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2494081) OO Obada O. Site Civil Engineer > "Also, the subscription is simple and reasonable, and you can cancel and re-subscribe as needed." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3312299) JL John L. Managing Director > "That type of support is getting rarer....unfortunately." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7107588) WS Wanda S. Regional Manager > "I check the site almost daily and enjoy reading the wonderful positive reviews. If there are negative reviews it provides us the ability to..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2511424) CB Christine B. COO > "We were forced to pay for expensive services that could not be used during an incredibly difficult period. When our annual renewal bill was..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3940807) VH Virgil H. Research and Evaluation Manager and Advisor > "A really important selling point for me was the company's privacy policy and how they make it easy to tailor their product to be used for..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2689220) LM Lenni M. Operations Director > "We have also often waited weeks for issue resolution when we couldn't afford to wait weeks. If they don't turn things around soon, we will..." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3096182) Jakob B. International Development Manager > "It is easy to create different types of questions and surveys." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3268852) KB Kelsey B. Insights Manager > "I needed to purchase responses for a study and their team was super difficult to get ahold of." [See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3389430) [View Reviews](https://www.capterra.com/p/72549/Alchemer/reviews/) Stanley K. Software Engineer > "With this integration you will be able to answer a form and make a payment online and in mobile applications in..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6705333) SG Sarah G. Manager of Visitor Engagement > "It is difficult to manage the mass amounts of data that we process each day, and requires a lot of additional..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6170673) VR Verified Reviewer Support Operations > "I like that our team can create a custom CSAT survey that can then import results back into our tickets in..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___7004838) OE Omar E. Customer experience manager > "Reporting, synchronizing, couldn't get my data on google sheet, customer service couldn't solve my issue " [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6177580) SF Sarah F. Office Manager > "I feel having the personalized surveys for our employees has made our moral better. Whether it is a survey about..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6841448) CL Chris L. Sales Operations > "It can be challenging sometimes to upload contacts/clean uploaded contacts." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6170666) JS Jeremy S. Partner > "Happy with the use of the tool, we have found far more capable than the free or bundled solutions with office..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6857129) TM Tarun M. Assistant Manager > "There are few features pertaining to global variable that many time don't work." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6175605) CN Claire N. Project Manager > "Robustness and efficiency for extracting actionable insights." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6587971) ZS Zulfiqar S. AVP > "emailing mechanism and slow processing of data" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6175628) MD Michelle D. Student Experience Specialist > "The downloadable excels make it easy to analyze our data too." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6842272) KP Kristy P. Director > "Additionally, there is not "save and come back" option on their surveys. If you do not finish them in one..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4956908) VR Verified Reviewer Support Operations > "Simple to use and if you need metrics, reports or integrations with other services they do it all!" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___7004838) AJ Ahamed J. Business Development Manager > "Some of hte old-fashioned features are not available anymore." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6175930) AD Ayikoru D. Finance and Administration Officer > "Integrates well with live chat tools and ticket tools to offer customer support as same as survey collection" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6421720) ME Mohamed E. Student > "Non functional for thr most of the time." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6170799) NF Niall F. Head of Design > "Good level of customisation and an excellent range of question types for quantitative and qualitative measuring." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6175906) Alekhya H. Clinical investigator > "The survey building tool is good ,but it has some bugs and need developers assistance." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4615496) Romaric S. Web designer > "The analytic & reporting parts of the tool also work well and provide in-depth data on how users interact with my..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4287066) Halimatun Z. IT Manager > "I have tried to moving around some of the text field on the survey form, but it just not snapped on the grid that..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___3203824) JS Jeremy S. Partner > "Strong support from the client services team." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6857129) KP Kristy P. Director > "They then tried to charge me for an entirely new set of surveys without my knowledge of consent." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4956908) Ganapathi N. Product developer > "The form can be build from the blank scratch and can use different themes so that customers can give their..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4631931) Mayerly G. bachelor > "I also noticed that the integration with other analysis tools is not as easy as I would have liked." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4844510) CP Chandrakeerthan P. student > "The best feature of surveysparrow is that it has a lot of inbuilt templates for creating surveys." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4564605) KP Kristy P. Director > "Pricing model was not transparent." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4956908) MR Melinda R. Managing Director > "It makes handling business surveys easy including easy building of forms" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6061049) DC Dianne C. PRESIDENT > "We received no alert to our card to be billed so we could call to cancel." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___3258327) Romaric S. Web designer > "With this natural and friendly touch, the customer feels extremely engaged and that boosts the overall conversion..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4287066) CG Chaitanya G. Associate software test engineer > "The prices are high." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4624187) MR Melinda R. Managing Director > "It ,makes engagements and feedback collection easy" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6061049) Ganisetti U. Student > "The overall experience is Not bed." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4631567) Joël T. Senior Frontent Developer > "It helps us to create realistic user-friendly feedback (survey) forms with human-like feelings." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4829422) DC Dianne C. PRESIDENT > "This means they hacked us in an effort to refuse a refund." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___3258327) Romaric S. Web designer > "Survey Sparrow is my #1 online survey builder. Nor the purpose of my surveys, Survey sparrow has always met my..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4287066) DC Dianne C. PRESIDENT > "We received no benefit from it. After our tech support removed their code, I was alerted yesterday" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___3258327) JLD J'La D. Community Outreach > "It's a very simple yet aesthetically pleasing application and easy for end-users to navigate." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6170711) VR Verified Reviewer Owner > "The customer service is not very good. When you do get someone on line to help you- they tend to answer a..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#GetApp___2444704) MA Mohammad A. Software developer > "Using the skip questions tool is great as well for email surveys where there is more coverage to more users." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4668766) VR Verified Reviewer Owner > "I learned this by waiting an extended time over the weekend, then finding out on Monday that there was no..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#GetApp___2444704) SD Shravya D. Consultant > "Good, but can definitely be more customized to requirements" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6206401) Carolina F. Merchant Success Analyst > "We had some difficulties when sharing the survey with customers and team members in China." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2587877) SD Shravya D. Consultant > "Platform is intuitively designed and many good features." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6206401) Godfrey C. Technical Quality Manager > "It is harder to customize using survey forms" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2952440) Halimatun Z. IT Manager > "Great things with SurveySparrow is, i can build a survey form easily with the build-in template that they have..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___3203824) Godfrey C. Technical Quality Manager > "It is tough to deal with drag and drop question boxes." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2952440) MaR Matías R. Data Engineer > "Is an easy tool to implement NPS in for our customers." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6174560) JD Jessica D. founder > "Customer service is an absolute joke." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2746485) Mayerly G. bachelor > "What I like the most about this platform is its conversational approach instead of having customers fill out a..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4844510) Mayerly G. bachelor > "I also noticed that the integration with other analysis tools is not as easy as I would have liked." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4844510) PM Paulina M. Owner > "Great costumer satisfaction indicator, excellent for new client inquiries" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6201069) VR Verified Reviewer Owner > "The customer service is not very good. When you do get someone on line to help you- they tend to answer a..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#GetApp___2444704) Romaric S. Web designer > "The survey sparrow form builder is very neat and there are even tons of pre-built templates available." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4287066) JD Jessica D. founder > "Customer service is an absolute joke." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2746485) [View Reviews](https://www.capterra.com/p/168823/SurveySparrow/reviews/) ## User interface [Alchemer](https://www.capterra.com/p/72549/Alchemer/) 4.51 (393) [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/) 4.41 (123) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Alchemer Top features 45/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Collaboration Tools - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Exporting - Data Import/Export - Data Security - Data Visualization - Decision Making - Drag & Drop - Dynamic Content - Email Management - Email Marketing - Email Reminders - Engagement Tracking - Feedback Management - Gamification - Generative AI - Interactive Content - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multilingual Surveys - Multimedia Support - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Online Polling - Phone Polling - Presentation Tools - Proactive Assistance - Pulse Surveys - Q&A Management - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data [See all features](https://www.capterra.com/p/72549/Alchemer/#features) SurveySparrow 32/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Collaboration Tools - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Exporting - Data Import/Export - Data Security - Data Visualization - Decision Making - Drag & Drop - Dynamic Content - Email Management - Email Marketing - Email Reminders - Engagement Tracking - Feedback Management - Gamification - Generative AI - Interactive Content - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multilingual Surveys - Multimedia Support - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Online Polling - Phone Polling - Presentation Tools - Proactive Assistance - Pulse Surveys - Q&A Management - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data [See all features](https://www.capterra.com/p/168823/SurveySparrow/#features) ### Recognition Alchemer is recognized as a top-rated tool in 1 Capterra Shortlist reports SurveySparrow is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Alchemer Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos SurveySparrow Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Alchemer - By Alchemer - Located in United States - Founded in 2006 SurveySparrow - By SurveySparrow Inc. - Located in United States - Founded in 2017 ## Popular Comparisons [Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.51 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/) vs [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) $55/month Price $30/month 4.2 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/72549-253516/Alchemer-vs-SurveyMonkey) [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.41 (123)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) vs [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,577)](https://www.capterra.com/p/176571/Google-Forms/reviews/) Contact vendor for pricing Price $0 4.3 Features 4.4 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/168823-176571/SurveySparrow-vs-Google-Forms) [Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.51 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) $55/month Price $39/month 4.2 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/72549-158456/Alchemer-vs-JotForm-4-0) [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.41 (123)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) vs [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Contact vendor for pricing Price $30/month 4.3 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/168823-253516/SurveySparrow-vs-SurveyMonkey) [Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.51 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (979)](https://www.capterra.com/p/137289/Typeform/reviews/) $55/month Price $39/month 4.2 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/72549-137289/Alchemer-vs-Typeform) [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.41 (123)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Contact vendor for pricing Price $39/month 4.3 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/158456-168823/JotForm-4-0-vs-SurveySparrow) [Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.51 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) $55/month Price $29/month 4.2 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/72549-153140/Alchemer-vs-Connecteam) [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.41 (123)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.3 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-168823/Connecteam-vs-SurveySparrow) [Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.51 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/) vs [QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.76 (542)](https://www.capterra.com/p/135455/QuestionPro/reviews/) $55/month Price $83/month 4.2 Features 4.7 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/72549-135455/Alchemer-vs-QuestionPro) [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.41 (123)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (979)](https://www.capterra.com/p/137289/Typeform/reviews/) Contact vendor for pricing Price $39/month 4.3 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/137289-168823/Typeform-vs-SurveySparrow) [Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.51 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/) vs [Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.55 (330)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/) $55/month Price Contact vendor for pricing 4.2 Features 4.3 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/72549-246649/Alchemer-vs-Microsoft-Forms) [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.41 (123)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) vs [Sogolytics](https://www.capterra.com/p/127957/SoGoSurvey/)[4.69 (729)](https://www.capterra.com/p/127957/SoGoSurvey/reviews/) Contact vendor for pricing Price $0 4.3 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127957-168823/SoGoSurvey-vs-SurveySparrow)