---
title: "Compare Alchemer vs Microsoft Forms 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Alchemer and Microsoft Forms based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/72549-246649/Alchemer-vs-Microsoft-Forms"
page_type: "comparison"
language: "en"
---

# Alchemer vs Microsoft Forms Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AlchemerMicrosoft Forms2/4 selected

[Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.5 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.5 (330)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

[## Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.5 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/)

Starting Price

$55.00/month

Value-for-Money

4

Functionality

4.2

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [393 reviews](#user-reviews)

Positive

356

Neutral

25

Negative

12

[## Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.5 (330)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.7

Customer Service

4.3

Reviews Sentiment

Based on [330 reviews](#user-reviews)

Positive

314

Neutral

15

Negative

1

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

Highest Rated

### Zoho Survey

4.6 (455)

* * *

Starting Price

$35.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

### Connecteam

4.6 (5,315)

* * *

Starting Price

$29.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

### SurveyMonkey

4.6 (10,512)

* * *

Starting Price

$30.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

94%

of reviewers  
rated it above 4 stars

* * *

### XM for Customer Experience

4.6 (255)

* * *

Starting Price

$1500.00

Per Year

Free Trial

Free Version

* * *

User rating

95%

of reviewers  
rated it above 4 stars

* * *

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,931 reviews from survey software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Not enough reviews

Feature ratings

Multiple Question Types

5.0

Customizable Questions

5.0

Data Security

5.0

Anonymous Feedback

\--

Real-Time Data

4.0

\--%Fit

Missing features

Feature ratings

Multiple Question Types

NA

Customizable Questions

NA

Data Security

NA

Anonymous Feedback

NA

Real-Time Data

NA

User satisfaction

User satisfaction

4.5

User reviews[393](https://www.capterra.com/p/72549/Alchemer/reviews/)

Ease of use

4.5

Functionality

4.2

Value for money

4.0

Customer support

4.4

User satisfaction

4.5

User reviews[330](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

Ease of use

4.7

Functionality

4.3

Value for money

4.6

Customer support

4.3

Price starts from

Price starts from

$55Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Used by CX, product, marketing, and VoC teams who want enterprise-level feedback and reputation tools—without the cost or complexity—plus real human support at every plan level.

Best for

Microsoft Forms is intended for organizations and businesses in various industry sectors, including construction companies, service providers, data processors, and online businesses.

## User reviews

Pros & cons

SnM

Seán M.

Managing Director

> "We use it because it can support the complex needs of a professional insights consulting agency while also delivering an attractive and..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7081692)

CK

Crystaline K.

Group Insights

> "As a researcher, we usually engage market research agencies to run surveys for us. When it comes to in-house research, we tend to struggle with..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7087025)

SF

Stephen F.

President

> "Alchemer provides an online survey platform that has all of the functionality you need at a much lower price point than its competitors."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7124536)

JL

John L.

Managing Director

> "That type of support is getting rarer....unfortunately."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7107588)

CK

Crystaline K.

Group Insights

> "After exploring a few self-serve survey platforms, Alchemer stood out with its intuitive platform where I can get hands on really quickly and..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7087025)

CB

Christine B.

COO

> "We were forced to pay for expensive services that could not be used during an incredibly difficult period. When our annual renewal bill was..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3940807)

AP

Adam P.

President

> "Their pricing model is brilliant - full transparency, one seat - one fee - no surprises, no worrying that a large-scale project will kill your..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7117303)

CB

Christine B.

COO

> "Along with numerous obstacles, the pandemic brought debilitating staffing challenges for our business, and we had to close multiple locations."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3940807)

Samantha H.

Digital Content Manager

> "The ability to customize survey questions with various logic and filters makes a significant difference for our specific needs."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7040424)

Mayerly G.

bachelor

> "Also, some of the custom reports and advanced analytics tools cost extra, which I didn't like."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4842684)

KM

Kilmer M.

Senior Director of Advertising

> "Alchemer allows us to tailor our advertising efforts by identifying distinct audience segments and crafting personalized messages."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6554966)

RK

Rubani K.

Research Manager

> "I have seen any problem with Alchemer since I started using the software."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6280199)

EM

Edward M.

General Manager

> "Generally very positive, with the platform being used regulalry for survey management and data reporting, across a wide sector of our..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6805135)

LM

Lenni M.

Operations Director

> "We have also often waited weeks for issue resolution when we couldn't afford to wait weeks. If they don't turn things around soon, we will..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3096182)

SnM

Seán M.

Managing Director

> "Alchmer is powerful and value for money. "

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7081692)

CB

Christine B.

COO

> "In today’s world of constant change, please be warned not to sign a contract with Chatmeter."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3940807)

Edna luci G.

technician

> "In addition, the variety of question options, formats and designs allows you to create engaging and dynamic surveys for the participants."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4781038)

KB

Kelsey B.

Insights Manager

> "I needed to purchase responses for a study and their team was super difficult to get ahold of."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3389430)

Edna luci G.

technician

> "I am able to connect my Alchemer account with other apps I use at work, which has significantly improved my efficiency and productivity."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4781038)

LM

Lenni M.

Operations Director

> "We don't want to switch vendors, but we may be forced to if they don't turn things around."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3096182)

RK

Rubani K.

Research Manager

> "For accurate surveying, we always rely on Alchemer because it has proved to be a dependable solution."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6280199)

Stace G.

Research Manager

> "It is quite expensive and although there is a free version it doesn't have many features."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3548196)

JA

Joseph A.

IT Expert

> "When it comes to conducting online surveys, Alchemer is the most reliable solution."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6278261)

SS

Stephanie S.

Digital Marketing Strategist

> "Also, not being able to manage Yelp, Apple, Yahoo, Bing, or Yellowpages within the platform can get backed up."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2491672)

SS

Saumil S.

Procurement Manager

> "The capabilities of this poll and survey tool are incredible."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6278467)

CL

Cheryl L.

Manager

> "Social category is the one area I have the most issue with trying to get that score to rise & I tried to do a few different things but it..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2491055)

MG

Michele G.

Senior Researcher

> "It is the best for conducting market research"

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___6382999)

DH

Doug H.

Owner

> "So we can see that someone rated us low and were not happy with their visit, but we don't have the ability to research when the visit occurred."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2491229)

Stace G.

Research Manager

> "I like the fact that you can customise almost every aspect of your survey and it has a huge range of question types and the inbuilt analysis..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3548196)

JB

Jay B.

Director

> "They also are constantly changing the product which often leads to bugs in the product or worse data loss."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2449570)

SL

Sam L.

Marketing Lead – Products & Services

> "We use Alchemer for everything from fun staff surveys to national research projects."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4849014)

YW

Yvonne W.

Owner/Operator

> "some sites are still not accessible, like YELP, but we all agree YELP isn't a site that wants feedback, it's just yuppies who think they are..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2491092)

Edna luci G.

technician

> "The ability to integrate with other tools and platforms has been a huge plus for me."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4781038)

DH

Doug H.

Owner

> "Had a survey earlier this week that claimed the service was horrible but they left the server a 25% tip? Why would they tip 25% if the service..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2491229)

AA

Ahmed A.

Planning and project control engineer

> "With Alchemer's ease of use in producing and mailing surveys, as well as the ability to gather and analyze findings without the need for a..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3235976)

AC

Allan C.

District Manager

> "We are constantly beat up about low scores yet we don't get much direction on how to improve our score except for getting good reviews."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2490978)

SL

Sam L.

Marketing Lead – Products & Services

> "There are enough features to keep both the marketing and data analysis people happy."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4849014)

WIW

Wan Imran W.

Director

> "Slow performance from Asia Pacific (server located only in America/Europe)."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2806002)

AA

Ahmed A.

Planning and project control engineer

> "When it comes to surveys, Alchemer provides an easy-to-use platform for anyone to utilize, with a wide variety of ready-made forms that you can..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3235976)

MP

Mike P.

VP of Operations

> "portal custom reporting can be cumbersome"

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2507779)

Daniel C.

Product Manager

> "Special mention to the tech support team, who helped us clear all our doubts in interaction."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4108923)

JJ

Jen J.

Director of Marketing

> "From time to time we will see old reviews pop up again and we never get a straight answer as to how they got back into the system. "

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2504776)

MN

Mark N.

Analyst Manager

> "Impressed by the useability, features, stability and pricing"

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4699087)

WS

Wanda S.

Regional Manager

> "Not being able to respond to all reviews from this site. "

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2511424)

KB

Kelsey B.

Insights Manager

> "The customizing of the questions and the actual survey works for me and my business."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3389430)

WB

Walter B.

Franchisee Owner

> "So either useless data for us, or not being used to the full potential for us to capitalize on."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2514610)

Daniel C.

Product Manager

> "They also offer great panel services"

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___4108923)

FB

Frederick B.

Restaurant Manager

> "The loading times can, sometimes, be intrusive."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2494081)

Peter G.

CEO

> "You can give surveys to your customers and the results help you better serve their needs."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3139429)

VH

Virgil H.

Research and Evaluation Manager and Advisor

> "It doesn't have the 100% smooth and premium feel that you'd expect."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2689220)

AM

Ali M.

launch specialist

> "Alchemer is great grabbing and manipulating our survey data for ourcustomers"

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3750027)

DC

Dominique C.

Marketing Specialist

> "Also, the cost is high."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2491189)

BS

Benjamin S.

Marketing Coordinator

> "Their LBV score gives us a useful high-level rating to be able to compare performance across our properties, and against competitors."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2981651)

FB

Frederick B.

Restaurant Manager

> "The loading times can, sometimes, be intrusive."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2494081)

OO

Obada O.

Site Civil Engineer

> "Also, the subscription is simple and reasonable, and you can cancel and re-subscribe as needed."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3312299)

JL

John L.

Managing Director

> "That type of support is getting rarer....unfortunately."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___7107588)

WS

Wanda S.

Regional Manager

> "I check the site almost daily and enjoy reading the wonderful positive reviews. If there are negative reviews it provides us the ability to..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2511424)

CB

Christine B.

COO

> "We were forced to pay for expensive services that could not be used during an incredibly difficult period. When our annual renewal bill was..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3940807)

VH

Virgil H.

Research and Evaluation Manager and Advisor

> "A really important selling point for me was the company's privacy policy and how they make it easy to tailor their product to be used for..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___2689220)

LM

Lenni M.

Operations Director

> "We have also often waited weeks for issue resolution when we couldn't afford to wait weeks. If they don't turn things around soon, we will..."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3096182)

Jakob B.

International Development Manager

> "It is easy to create different types of questions and surveys."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3268852)

KB

Kelsey B.

Insights Manager

> "I needed to purchase responses for a study and their team was super difficult to get ahold of."

[See full review](https://www.capterra.com/p/72549/Alchemer/#Capterra___3389430)

[View Reviews](https://www.capterra.com/p/72549/Alchemer/reviews/)

VR

Verified Reviewer

IT Administrator

> "The survey designs are simple enough that everyone can understand what is going on. Despite that, the customizations are very tailored..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7127248)

VK

Vatsal K.

Software Engineer

> "It has a slow and frustrating experience at a lot of times which may discourage users from filling out the forms in its entirety."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7157945)

SD

Stacie D.

Sales Coordinator

> "Microsoft forms is a software that helps us in creating clean surveys and data collection forms."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7119698)

AC

Alliant C.

Support Manager

> "It shows poor capacity to monitor partial submissions and access incomplete submissions. And in big training we could not follow up..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6840179)

VR

Verified Reviewer

IT Administrator

> "Being able to directly link a form or survey to your account, or reference other accounts, really help when collecting data."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7127248)

EKF

ENAMUL KARIM F.

Engineering Team Lead

> "Conditional logic is still basic compared to other survey platforms, which restricts more advanced survey structures."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7050347)

MO

Michael O.

Communications Manager

> "It integrates well within the Microsoft ecosystem and works great for basic surveys, quizzes, and feedback collection."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7163918)

SC

Sam C.

Talent Lead

> "Reporting features feel basic, lacks deeper analytics or filtering without exporting data"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7043071)

SD

Stacie D.

Sales Coordinator

> "As I have been using it for more than 3 years now and this software helped us in making sure that each response is collected and..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7119698)

SC

Sean C.

Marketer

> "I still don't know why Microsoft Forms is paid when Google Forms and all the others Forms are free."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7049495)

XL

Xiang L.

Director

> "Our compuany uses Microsoft 365, Microsoft Forms can be exported to Microsoft other applications, like Excel and SharePoint for review..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6701100)

AB

Aaron B.

CEO

> "The way you have to designate a Form to a personal account or a Team is a little goofy and can have some unintended consequences if..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6630153)

MK

Maria K.

Marketing student

> "The entire process of creating surveys for data collection is quite simple using Microsoft Forms, which with its pre-designed..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6581209)

JC

Jen C.

HR Advisor

> "Cannot generate complex data, what if rules limited, lack of AI generated functions like other real survey programs"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6618904)

MH

Michael H.

Tech Coordinator

> "I’ve been a fan of using Microsoft Forms for department check ins, quick polls and even on event feedback. When I need quick opinions..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6825093)

IB

Ivan B.

Trainer and technical support

> "I don't like that I'm unable to fully customize the form to my preferences; instead, I'm limited by Microsoft's design constraints."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6559289)

LJ

Lyn J.

Senior Manager

> "What I liked most about Microsoft Forms is how simple it was to post polls to my team and collate the results."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7133529)

WB

Will B.

Co-Founder and Curtaor

> "Creating a survey is creative, but using Forms doesn’t feel that fun."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7073133)

RH

Rezaul H.

Supervisor Field Research

> "Response tracking in real-time allowed me to keep a close engagement and the automatic compilation of the data into Excel allowed easy..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6834811)

SB

Stuart B.

Marketing Manager

> "It is not easy finding when the survey is complete, or progress on how many people have completed the survey, without going into the..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6663664)

FT

Faith T.

CMO

> "I like that it integrates into our email so folks can complete with easy and I can integrate the form into an email message"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7050415)

IR

Iain R.

principal engineer

> "Sometimes find the online portal for the forms can be difficult to find responses to forms."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6509314)

ME

Monica E.

Learning and development coordination

> "It is a versatile tool that helps to easily create a form, share it with people, collect responses and analyse them."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6654323)

XL

Xiang L.

Director

> "We tried to integrate it with other non Microsoft applications, but it did not work or work with low performance."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6701100)

MW

Meegan W.

Educator

> "It integrates seamlessly with other Microsoft 365 apps like Excel and Teams, enabling easy data analysis and sharing."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6530361)

VR

Verified Reviewer

Infrastructure Engineer

> "It's generally only useful for short surveys, it is also not backed up with normal 365 backup systems."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6682529)

JS

Jessica S.

Regulatory Affairs Specialist

> "I love that it also has a way to check how the form would look on both desktop and mobile platforms, as well as different layouts to..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6531432)

JJM

Jonel John M.

Social Media Manager

> "However, it lacks some advanced survey features and has basic reporting capabilities. While great for those in the Microsoft..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6344296)

JPN

Jean-Pierre N.

Instructional Design

> "I like its integration with MS 365 Apps, such as Teams, SharePoint, Word, and Excel."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7079782)

WD

Whitney D.

Ceo

> "However, the limited customization and advanced features might be a drawback for some users."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6541045)

NA

NOREDDINE A.

Senior Coordinator

> "MS Forms writes answers directly to Excel, which means I can assemble live-updating charts and pivot tables without any bother."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6837386)

CK

Cherish K.

Sales Executive

> "It's not easy to change the look and there are not as many question types as with some other poll tools."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6572113)

HMF

Hannah May F.

User researcher

> "It's also all helpfully integrated into the Microsoft 365 platform, meaning that no extra subscription is needed (this is a big..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6558930)

SE

Samuel E.

Database Administrator

> "Limited Customization: While easy to use, it lacks advanced design and customization options."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6548867)

Lauren S.

Administrative Associate

> "Microsoft Forms makes it easy for me to get consumer feedback and sign-ups for different events."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7077554)

ZS

Zarin S.

student

> "Microsoft Forms has limitations in advanced features and customization, lacking options for complex branching logic or question..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6383049)

WB

Will B.

Co-Founder and Curtaor

> "It can be useful for collection of opinions, preference or qualitative and quantitative data."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7073133)

DS

David S.

Customer Service Representative

> "Complex form setup is hard here and features are also limited."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6687360)

LP

Le P.

Project Manager

> "It spares me the downloading effort of the CSVs and spares me steps in the normal data analysis workflow."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6836308)

FT

Faith T.

CMO

> "I don't like that it is not easily customizable."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7050415)

LJ

Lyn J.

Senior Manager

> "My overall experience with Microsoft forms was very positive with each poll being easy to implement and easy to collate the data."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7133529)

DA

Dominique A.

Housing Specialist

> "The lack of integration with third party apps."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6538696)

PW

Parker W.

Teacher

> "I am also able to easily make a QR code so students can easily scan to find the form they need."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6493804)

JN

Joshua N.

Application Specialist

> "In addition, it still does not have e-signatures to this day resulting in us having to implement JotForm for specific forms that..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6366245)

CW

Carlos W.

Associate

> "Microsoft Forms enabled me to run feedback sessions and internal polls with my team in very little hassle."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6829291)

AP

Amitabh P.

Technical Support Engineer

> "Someitmes performance and loading issues."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6592047)

MB

Marko B.

Assistant Director

> "MS Forms are really easy to set up, and you not only get an excel file with the individual results, but get the overview of the..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6564937)

KH

Kimberley H.

Business Development Specialist

> "I don't like how the form isn't always easily moved to another platform."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6505213)

IM

Ilkin M.

Chief Medical Officer

> "With Microsoft Forms I can quickly create quizzes and feedback forms for internal or external use."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6820380)

Jessie H.

Member Services Specialist

> "A couple times I've experienced issues if I edit a form after responses are already coming in, but that's pretty minimal and it's only..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6066787)

AB

Aaron B.

Manufacturing Engineer

> "Putting standard info on the survey, that then many people fill to make a better, and faster asset inventory at my location."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6835525)

JG

Jeremy G.

Game Developer

> "The pricing structure of Forms is very frustrating."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6502548)

KL

Kristan L.

Architect

> "It offers the opportunity to make forms with a Microsoft 365, so comes for free if you have this platform."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6619795)

Ana Paula E.

Consultora Ambiental

> "It has some limitations such as advanced data analysis or CRM integrations and is not very customizable."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6025730)

WB

Will B.

Co-Founder and Curtaor

> "It is mostly reliable, easy enough to use and they have added some usability features such as duplicating questions and sections to..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7073133)

TP

Takeisha P.

IT Specialist

> "It seems like you have to constantly log in to see the results."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6627047)

TZ

Tiffani Z.

Ministry Director

> "Microsoft forms provide an easy way to create surveys, RSVPs, or sign-up. While the options for design are limited the ease of use and..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6548848)

RS

Rabemananjara S.

Communication officer

> "Not enough creative tools to page the forms and not enough tools to make in-depth investigation"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6193017)

EKF

ENAMUL KARIM F.

Engineering Team Lead

> "Microsoft Forms is easy to use and allows me to create surveys quickly with a clean and intuitive interface."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7050347)

MH

Mahmoud H.

Field specialist

> "As with any software, if the forms are not designed well it makes some processes redundant and prone to error."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6477634)

VR

Verified Reviewer

IT Administrator

> "It is fun creating polls or surveys quick and easy."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7127248)

VR

Verified Reviewer

Business Intelligence Analyst

> "I don't like how limited the ability to customize the look of Microsoft Forms is."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6351725)

CK

Chad K.

Associate Pastor

> "I would recomment Microsoft forms to any company that is committed to the Microsoft software suite. But if you are looking to get..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6660714)

Nomthandazo D.

ARTIST

> "On certain phones if you have to upload a file it wont work and you have to use a laptop."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6448638)

MF

Mitch F.

HR

> "Exporting results for analysis is easy, using on different devices is easy and sharing the survey link, whether through QR or short..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6513348)

Dillon S.

Database Specialist

> "The more in-depth customization features offered by other programs are very lacking, especially in creating logic flows to allow for..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___4576877)

PF

Ping F.

Operations Analyst

> "Pretty simple and help to collect information in a convenient way."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7148629)

GA

Gabriel A.

staff accountant

> "The only setback I can think of right now is the cost of accesssing the internet to conduct the survey."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6011620)

Nazrin V.

Events management

> "Different links for viewing, editing and collaboration which enhances security features."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6876574)

JMA

Jose Manuel A.

Marketing Manager

> "The forms are not attractive as the ones created with typeform."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6088675)

VR

Verified Reviewer

Software Engineer

> "Easily integrates with 365 platform, and can access results from many different communication channels."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6639934)

KH

Kira H.

Operations Manager

> "That is the main issue."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6844633)

VR

Verified Reviewer

Mechanical Engineer

> "Overall, Microsoft Forms was easy to use and reliable for collecting feedback, though it lacked some advanced customisation options."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7046891)

RM

Robert M.

Sr. Full Stack Developer

> "The interface is a little bit difficult to navigate the first time"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6208152)

AW

Adrian W.

Fleet Operative

> "Another great feature is the real time analytics and visual summaries witch gives useful info really fast."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6599215)

YL

Yi L.

Compositor

> "Doesn't really synergize with non microsoft options"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6483946)

KT

Karis T.

Assistant Human Resources Officer

> "What i loved about Microsoft Forms that provides me templates for common types of forms and surveys, helping me to get started quickly..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6050564)

KS

Karina S.

Analista

> "Lack of Advanced Question Types- Limited Integration Options- Data Export and Reporting Limitations-"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___4893583)

VR

Verified Reviewer

Senior Frontend Engineer.

> "Password protection for survey forms is top on the list of what I have been most impressed with on Microsoft Forms."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6587785)

Ben L.

Instructor in Journalism

> "As mentioned, the forms you can make with this are currently not the most complex, and design options are likewise limited."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___4382319)

AE

Ashley E.

Administrative Coordinator

> "It's also easy to use and navigate."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7026009)

RM

Robert M.

Sr. Full Stack Developer

> "The interface is a little bit difficult to navigate the first time"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6208152)

MM

Mariia M.

Manager

> "Was good and convenient to navigate platform"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6580793)

XL

Xiang L.

Director

> "We tried to integrate it with other non Microsoft applications, but it did not work or work with low performance."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6701100)

JS

Jodi S.

Coordinator

> "Very intuitive software that is very accessible for everyone to use."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6491450)

DA

Dominique A.

Housing Specialist

> "The lack of integration with third party apps."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6538696)

[View Reviews](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

## User interface

[Alchemer](https://www.capterra.com/p/72549/Alchemer/)

4.51 (393)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)

4.55 (330)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Alchemer

Top features

45/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Collaboration Tools
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Exporting
-   Data Import/Export
-   Data Security
-   Data Visualization
-   Decision Making
-   Drag & Drop
-   Dynamic Content
-   Email Management
-   Email Marketing
-   Email Reminders
-   Engagement Tracking
-   Feedback Management
-   Gamification
-   Generative AI
-   Interactive Content
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multilingual Surveys
-   Multimedia Support
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Online Polling
-   Phone Polling
-   Presentation Tools
-   Proactive Assistance
-   Pulse Surveys
-   Q&A Management
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data

[See all features](https://www.capterra.com/p/72549/Alchemer/#features)

Microsoft Forms

5/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Collaboration Tools
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Exporting
-   Data Import/Export
-   Data Security
-   Data Visualization
-   Decision Making
-   Drag & Drop
-   Dynamic Content
-   Email Management
-   Email Marketing
-   Email Reminders
-   Engagement Tracking
-   Feedback Management
-   Gamification
-   Generative AI
-   Interactive Content
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multilingual Surveys
-   Multimedia Support
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Online Polling
-   Phone Polling
-   Presentation Tools
-   Proactive Assistance
-   Pulse Surveys
-   Q&A Management
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data

[See all features](https://www.capterra.com/p/246649/Microsoft-Forms/#features)

### Recognition

Alchemer is recognized as a top-rated tool in 1 Capterra Shortlist reports

Microsoft Forms is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Alchemer

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Microsoft Forms

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Alchemer

-   By Alchemer
-   Located in United States
-   Founded in 2006

Microsoft Forms

-   By Microsoft
-   Located in United States
-   Founded in 1975

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