---
title: "Compare Verizon Connect vs Fleetio 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Verizon Connect and Fleetio based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/72551-120855/Fleetmatics-Work-vs-Fleetio"
page_type: "comparison"
language: "en"
---

# Verizon Connect vs Fleetio Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Verizon ConnectFleetio2/4 selected

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[3.2 (946)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

[Fleetio](https://www.capterra.com/p/120855/Fleetio/)[4.7 (246)](https://www.capterra.com/p/120855/Fleetio/reviews/)

[## Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[3.2 (946)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

Starting Price

Contact vendor

Value-for-Money

2.8

Functionality

3.3

Ease of Use

3.4

Customer Service

2.8

Reviews Sentiment

Based on [946 reviews](#user-reviews)

Positive

497

Neutral

122

Negative

327

[## Fleetio](https://www.capterra.com/p/120855/Fleetio/)[4.7 (246)](https://www.capterra.com/p/120855/Fleetio/reviews/)

Starting Price

$4.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [246 reviews](#user-reviews)

Positive

241

Neutral

5

Negative

0

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### GPS Insight

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91%

of reviewers  
rated it above 4 stars

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 3,017 reviews from fleet management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

62%Fit

Missing features

Feature ratings

GPS

3.6

Billing & Invoicing

3.4

Delivery Tracking

NA

Geographic Maps

2.7

Mobile Access

3.5

\--%Fit

Missing features

Not enough reviews

Feature ratings

GPS

NA

Billing & Invoicing

4.2

Delivery Tracking

\--

Geographic Maps

\--

Mobile Access

4.5

User satisfaction

User satisfaction

3.2

User reviews[946](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

Ease of use

3.4

Functionality

3.3

Value for money

2.8

Customer support

2.8

User satisfaction

4.7

User reviews[246](https://www.capterra.com/p/120855/Fleetio/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$4Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

It is designed for businesses of all sizes across industries such as transportation and logistics, construction, government and public safety, oil and gas, utilities, and farming.

Best for

It caters to businesses of all sizes across industries such as transportation, construction, trucking and freight, construction, landscaping, freight, government, aviation fleet, and more.

## User reviews

Pros & cons

Jeremy V.

Field Supervisor of Inspections

> "This is a great tool that helps us keep track of all fleet vehicles within the company and ensures all employees are adhering..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7134365)

JP

John P.

Transport Broker

> "What bugs me is when the mobile app lags or drops a driver; during the tight pickup window, even the shortest delay makes..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7057207)

YM

Yasmin M.

Administrative Assistant

> "The platform is really strong when it comes to features, especially for tracking vehicles, monitoring driver behavior, and..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7132294)

JW

JON W.

Director of fleet management

> "customer support lacking, a lot of features are missing that many other gps tracking providers use."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7145050)

YM

Yasmin M.

Administrative Assistant

> "The platform is strong when it comes to features and functionality, especially for businesses that need detailed fleet..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7132294)

EH

EDGAR H.

Mechanic

> "What i like the least is that sometimes the system can be a little slow, and some features take time to learn"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7162213)

Nikki C.

Office Manager

> "Like any software platform, there is a learning curve when getting started, especially with the number of features available,..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7192893)

CK

Cris K.

Owner

> "They will charge you for equipment you never received, and when you terminate your service even after contract is up - it..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6708641)

VR

Verified Reviewer

Designer and Administrator

> "Verizon Connect is great because it really offers sensible solutions as well as ones that matter most such as real time..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6650088)

GH

Gerald H.

They ignored us until after the auto renewal

> "Hardware and software issues: unreliable hardware, persistent glitches, and slow performance."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7031210)

JW

JON W.

Director of fleet management

> "Simplicity of use when it works, if you need a new device it is readily available even though it may not work or it breaks..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7145050)

Elizabeth L.

RECEPTIONIST

> "Some reports take time to customize, and I’ve found that making small changes isn’t always as quick as I’d like."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7092651)

Elizabeth L.

RECEPTIONIST

> "The reporting is detailed and makes it easier to hold drivers accountable while also improving efficiency and safety."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7092651)

GH

Gerald H.

They ignored us until after the auto renewal

> "Poor customer support: difficulty in getting support, long wait times for problem resolution and a lack of follow-through."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7031210)

Elizabeth L.

RECEPTIONIST

> "I appreciate how reliable the GPS tracking is and how much control it gives me over operations without needing constant..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7092651)

Kevin B.

President

> "The app is sometimes glitchy and does not show all changes made in the desktop. "

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7061977)

VR

Verified Reviewer

Designer and Administrator

> "The fleet monitoring was excellent and combined with its other features such as environmental protocols, and asset tracking."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6650088)

JW

JON W.

Director of fleet management

> "half of the devices go bad easily with no fixes readily available."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7145050)

BL

Brooks L.

Health care specialist

> "The ease of use for the vehicle and fleet management was amazingly simple."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7152186)

Elizabeth L.

RECEPTIONIST

> "The biggest challenge for me has been the learning curve and overall complexity of the platform."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7092651)

KJ

Kirk J.

Estimator

> "It has helped us manage our fleet locations as well as employee time tracking"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6586226)

David C.

Managing Director

> "Lack of communication and supplied understanding from Verizon relative to product rollover at end of initial Contract..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6284354)

KC

Kyle C.

Inventory and Operations

> "Live Map view is a very useful tool, great for monitoring driver locations."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6811956)

JM

Jake M.

Fleet Administrator

> "Readings are not accurate on equipment and maintenance schedules are hard to track."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6629782)

KB

Krystal B.

Office Manager

> "easy to use, able to keep up with everyone clocking in and out, the price is very affordable for small company, the fleet..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7061439)

VR

Verified Reviewer

Realtor

> "Tracking is also a little dated"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7099416)

LA

LEWIS A.

manager

> "helps reduce costs, increase productivity, keep up on vehicle maintenance"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6511445)

RS

REBECCA S.

Executive Assistant

> "We use Verizon for all business needs but the Verizon Connect was too expensive."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6674446)

IA

Ian A.

Student

> "Verizon Connect is a great service for businesses of any size to manage their internet services."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6500686)

VR

Verified Reviewer

Manager

> "Static software, frequently glitchy, and needs to updated - and guess what?"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6858495)

JD

Jeff D.

Sr. Operations Manager

> "If you're not looking to invenst a ton of money and get a basic tracking system, this will work just fine. If you're..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___5084615)

RD

Rick D.

CEO

> "Don't buy unless you want to be locked into a contract with a product that will receive zero enhancements."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#SoftwareAdvice___6586645)

SJ

Stephanie J.

Safety Coordinator

> "Connection to vehicle is great because the device is hardwired into the unit."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6839089)

KR

Kyle R.

IT Project Manager

> "It’s user interface can be a little hard to work through at points."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6828813)

VP

Veronica P.

Administrative Assistant

> "verizon connect is quick and reliable whenever we need to communicate as a team in our company."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6536135)

VR

Verified Reviewer

Logistics Manager

> "Overall, Verizon Connect was more expensive than other companies'."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7101430)

IV

Ilsia V.

CSR

> "There were a few bumps with customer support, but the platform itself worked well most of the time."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6779561)

LA

LEWIS A.

manager

> "no signal areas can cause dispatcher confusion"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6511445)

KR

Kyle R.

IT Project Manager

> "It’s great for letting the team see everything in the inventory."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6828813)

BH

Beau H.

Owner

> "The website interface is good, but the sales and customer service is so terrible we couldn't even BUY new devices when we..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6177705)

NC

Nick C.

CFO

> "The GPS/Vehicle tracking seems to work fine most of the time, but you must have the vehicle on and running, it relies on an..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6227644)

DS

Deneen S.

HR Coordinator

> "The customer service has not been the greatest compared to other vendors we work with."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6672156)

VR

Verified Reviewer

Realtor

> "Customer service is good, but need updating"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7099416)

DW

Drick W.

Owner

> "They had a hidden contract that they would put you in without your consent and will not allow you to walk away until they was..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___5080643)

VR

Verified Reviewer

Engineer

> "Verizon Connect is often appreciated for its robust features and functionalities, especially in fleet management and..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6295997)

IV

Ilsia V.

CSR

> "Honestly, the biggest issue for me was the customer service."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6779561)

Matt R.

Vice President

> "We made the change to Verizon Connect due to the customer service and reliability of the service that was sold to us. "

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6225697)

Matt R.

Vice President

> "It took hours on the phone and over a couple months to finally get all the devices working properly. If you request to have..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6225697)

AL

Alex L.

Fleet Manager

> "The layout of the Portal is the most user friendly portal I've ever used."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6626025)

NC

Nick C.

CFO

> "Fourth, the devices seem to cause electronic malfunctions in all of our vehicles, including battery drain."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6227644)

NS

Nathalie S.

Fleet Manager

> "I love the security of knowing where my drivers are, how long they've been driving, and knowing that our vehicles are secure..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6254953)

David C.

Managing Director

> "Lack of communication relative to supplied and contracted 3G devices becoming redundant during the course of applied multi..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6284354)

TL

Tung L.

Accounting and HR Assistant

> "Verizon Connect Make tracking vehicles easy and keeping up with data about vehicles easy to complete reports."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6421883)

SB

Stephen B.

President

> "Would not let us set the account to non renewal, would not tell us when our renewal dates were."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6087570)

PB

Peter B.

admin

> "only pro might be they do have a good computer cloud base program."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6868788)

DB

Denny B.

Ops

> "Each additional tracker/vehicle locks you into another 3 year contract so I had like 5 contract end dates that I wasn't able..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___4788279)

Cheyanne M.

Owner

> "I love verizon, all in all great service, little pricey, but great, honestly."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6857396)

VR

Verified Reviewer

Owner

> "Customer service has no idea what they're doing and constantly have to transfer phone calls back & forth because they don't..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6409959)

JP

Joy P.

Office Manager

> "Reports and geofence set up good."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6712266)

CK

Cris K.

Owner

> "I would never use or call Verizon Connect again for anything."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6708641)

Via Laine L.

Associate

> "I also love how it helps for safety monitoring and great for management staff."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6345516)

BM

Bridget M.

CSR

> "Equipment disconnects from the tablets too often leading to having to replace equipment. "

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___5082253)

VR

Verified Reviewer

Operations Director

> "Moving to the “Dispatch” platform would provide us with both the services that “Work” and “Reveal” provide all in one..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___4843336)

VR

Verified Reviewer

Owner

> "I'm trying to update a credit card on file and their website doesn't work."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6409959)

OB

Olivia B.

FOA

> "What I like most about Verizon Connect is how easy it is to manage all daily operations in my office."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6419619)

BM

Bridget M.

CSR

> "Customer service is something to be desired....departments do not communicate well with one another and it takes forever for..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___5082253)

MC

Matt C.

GM

> "Easy to set up and easy to use."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6504329)

SK

Sheri K.

Assistant

> "Then once we got the right stuff installed, they worked for about a week & then started dropping the signals & not keeping..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___4898110)

KM

Kim M.

Talent Advisor

> "It is easy to use and stays up to date."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6595389)

RD

Rick D.

CEO

> "Terrible experience."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#SoftwareAdvice___6586645)

Erik S.

CEO

> "The platform is easy to use, user friendly, easy to set up."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6642434)

VR

Verified Reviewer

Manager

> "Customer service is THE WORST!"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6858495)

JL

Joseph L.

Parts Dept Manager

> "We have a small fleet that Verizon helps us track"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6253695)

IH

Ian H.

Operations

> "We've had 3 "Customer Success Managers" in the last year and none have been easy to contact and seem highly overloaded with..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___5082170)

IH

Ian H.

Operations

> "Vehicle trackers seem to work fine, low failure rate."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___5082170)

JM

John M.

Manager

> "They continue charging even when the service is rubbish."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___5081469)

NS

Nathalie S.

Fleet Manager

> "It is very sophisticated and every fleet department should have it."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6254953)

MG

Mario G.

IT Director

> "Dealing with their support in chat and phone format is very unpleasant. "

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6149248)

MT

Michelle T.

Auto glass csr

> "Other than that, it is very easy to schedule our techs."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6019881)

BH

Beau H.

Owner

> "I literally had to cancel our service because we couldn't even spend more money with them,"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6177705)

JW

JON W.

Director of fleet management

> "Simplicity of use when it works, if you need a new device it is readily available even though it may not work or it breaks..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7145050)

KR

Kyle R.

IT Project Manager

> "It’s user interface can be a little hard to work through at points."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6828813)

JG

Jesus G.

Distribution Analyst

> "The company where I worked had this program to control their fleet; it has a simple interface with all the sections well..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___2935091)

BH

Beau H.

Owner

> "The website interface is good, but the sales and customer service is so terrible we couldn't even BUY new devices when we..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6177705)

JD

Jeff D.

Sr. Operations Manager

> "If you're not looking to invenst a ton of money and get a basic tracking system, this will work just fine. If you're..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___5084615)

VR

Verified Reviewer

Owner

> "After several months of arguing and dealing with these people they told me $100 dollars per unit to cancel. "

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___2728071)

MM

Maria M.

Admin

> "Yes, integration with our current businesses processes was very simple and easy. "

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___3341545)

VR

Verified Reviewer

President

> "I have made a total of 10 attempts over the course of 3 months to get an integration done with Fleetio and all 10 have failed..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___4631678)

AL

Alex L.

Fleet Manager

> "The layout of the Portal is the most user friendly portal I've ever used."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6626025)

KR

Kyle R.

IT Project Manager

> "It’s user interface can be a little hard to work through at points."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6828813)

MC

Matt C.

GM

> "Easy to set up and easy to use."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6504329)

JD

Jeff D.

Sr. Operations Manager

> "The system I used was very basic. "

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___5084615)

KM

Kim M.

Talent Advisor

> "It is easy to use and stays up to date."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6595389)

AM

Amanda M.

Closet Coordinator/ Designer

> "The app can be tricky."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___4539334)

Erik S.

CEO

> "The platform is easy to use, user friendly, easy to set up."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6642434)

JH

Jocelyn H.

Freelancer

> "I did not like this software at all it was very hard to understand"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___4152070)

IA

Ian A.

Student

> "Verizon Connect is a great service for businesses of any size to manage their internet services."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6500686)

JW

JON W.

Director of fleet management

> "customer support lacking, a lot of features are missing that many other gps tracking providers use."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7145050)

IV

Ilsia V.

CSR

> "There were a few bumps with customer support, but the platform itself worked well most of the time."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6779561)

GH

Gerald H.

They ignored us until after the auto renewal

> "Poor customer support: difficulty in getting support, long wait times for problem resolution and a lack of follow-through."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7031210)

VR

Verified Reviewer

Realtor

> "Customer service is good, but need updating"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7099416)

BH

Beau H.

Owner

> "The website interface is good, but the sales and customer service is so terrible we couldn't even BUY new devices when we..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6177705)

Matt R.

Vice President

> "We made the change to Verizon Connect due to the customer service and reliability of the service that was sold to us. "

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6225697)

DS

Deneen S.

HR Coordinator

> "The customer service has not been the greatest compared to other vendors we work with."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6672156)

[View Reviews](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

EH

EDGAR H.

Mechanic

> "It helps keep maintenance, work orders, and unit information organized in one place, which makes day-to-day operations easier..."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7158932)

GS

Gavin S.

Director Of Operations

> "My biggest frustration with Fleetio has been the telematics integration with our GPS provider, One Step GPS. When we evaluated..."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7131421)

Kelly R.

Operations Coordinator

> "What I like most about Fleetio is the ability to talk to driver's regarding their vehicles maintenance needs through scheduled..."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7152524)

SC

Syerra C.

Safety and compliance manager

> "The biggest drawback for me is the limited functionality within the mobile app (Fleetio Go). While the app is great for basic..."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7132402)

SL

SCOTT L.

Fleet Manager

> "I really appreciate the amount of information you can keep on your vehicles, service and parts, as well as the reminders for..."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7136848)

GS

Gavin S.

Director Of Operations

> "Having accurate, real-time vehicle data automatically populated in the system was a significant part of our decision to adopt..."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7131421)

JS

Jason S.

Principal and Fleet Manager

> "The access to the platform for all users has been good with the app option for drivers and desktop version for coordinators..."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7130735)

BJ

Brandy J.

Accounts Payable

> "What you put in is what you get out and by that, I mean you can enter information but if it is not accurate then the reports..."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7136853)

BF

Braedon F.

Director of Logistics

> "It's been extremely helpful tracking registration, insurance, preventative maintenance, inspections, and other vehicle history."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7126445)

KK

Katrina K.

Operations and Systems Coordinator

> "Sometimes user roles and record sets can become a little tricky to manage when user/fleet size increases."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7126670)

CB

Cayton B.

Fleet and Logistics Manager

> "Everything from acquisition to disposal can be tracked inside the system, giving my team and me valuable information and..."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7101721)

SC

Syerra C.

Safety and compliance manager

> "This can make it difficult to manage or review detailed information while away from a computer."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7132402)

JS

Jason S.

Principal and Fleet Manager

> "I like the workflow of RO approvals where we retain control over services and maintenance of our fleet."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7130735)

MI

Michael I.

Fleet Maintenance Supervisor

> "Modify work order sometimes the app is too send and it it willl close out and you lose progress."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7165731)

EH

EDGAR H.

Mechanic

> "What I like most about Fleetio is how easy it is to keep track of maintenance, repairs, and service history all in one place."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7158932)

JT

James T.

TRS

> "the fuel card entries are not good would like to be able to import them all at once like the vehicle info"

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7136859)

MA

Moath A.

Operations Manager

> "Now with Fleetio we can manage and have a central hub of information where it's easy to keep track of maintenance logs, fuel..."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___6844100)

DL

Donna L.

Executive Admin Fleetio Admin

> "Every time there is an update it costs us with the down time to relearn and doesn't really add any benefits to us. "

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7135380)

DU

Dakari U.

Operations Manager

> "There are constant performance updates, integrations, bug fixes, seminars, and more."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7138447)

DL

Donna L.

Executive Admin Fleetio Admin

> "The frustration causes them not to use the software, and for us to have to do training and get buy-in over again. "

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7135380)

KK

Katrina K.

Operations and Systems Coordinator

> "Very easy to use and makes the day-to-day running of our business much smoother and more transparent across different..."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7126670)

Breanna G.

Administrator

> "We’ve run into a couple very small bugs and issues here and there, but nothing that slowed us down or made the software..."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7060338)

BF

Braedon F.

Director of Logistics

> "It has made my job easier, saved the company money, and improved the overall quality of our fleet."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7126445)

DL

Donna L.

Executive Admin Fleetio Admin

> "Our drivers get frustrated and our mechanic team loses momentum. "

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7135380)

SC

Syerra C.

Safety and compliance manager

> "Overall, Fleetio has been a great tool for keeping our fleet organized and on top of maintenance."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7132402)

JH

Jason H.

Director of Business

> "Sometimes we experience issues communicating with Samsara. "

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7126399)

GS

Gavin S.

Director Of Operations

> "Outside of that, Fleetio has proven to be a dependable and user-friendly solution that we would recommend to other fleet..."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7131421)

KR

Kristy R.

Systems and Operations Coordinator

> "Initial set-up can be overwhelming."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7126674)

JW

John W.

OEC

> "The dashboard also make it very easy to see certain aspects of your fleet and is very easy to stay on top of things because of..."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7061408)

CB

Cayton B.

Fleet and Logistics Manager

> "My only complaint is that I wish the work center sections would talk to each other better."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7101721)

JD

John D.

business development manager

> "the helpful information and continued updates on the rules of the roads,safety"

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7142345)

VR

Verified Reviewer

Logistics Manager

> "I have not had any customer support since we fully integrated everything."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7101438)

GC

GABRIEL C.

SENIOR MAINTENANCE ANALYST

> "Our Technicians are all online and fill the fields everyday."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7135104)

VR

Verified Reviewer

AP and Fleet Manager

> "We had difficulty getting the integration with Samsara to work with Fleetio. "

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___6779510)

AM

Anthony M.

Fleet manager

> "Over all it's good I do see value in the program wish I could understand more of the platform and how to better navigate"

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7130751)

SM

Shaq M.

Sr. Ops Manager

> "Implementation was a nightmare due to how complex and technical fleetio is."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___6333770)

DU

Dakari U.

Operations Manager

> "I find it refreshing that the developers didn't just make a program and then let it stagnate."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7138447)

BB

Becky B.

Fleet Analyst

> "Purchase orders are not linked to other areas of the program which results in duplicate data entry."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___4976875)

JH

Jason H.

Director of Business

> "Very easy to use with the ability of customizing features and data. "

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7126399)

SJ

Scott J.

Fleet Manager

> "Parts ordering and tracking is not as good as we had."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___5006277)

NQ

Nathaniel Q.

Lead Mechanic

> "Overall my experience has been very good and saves me time and money maintaining my fleet. "

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7131551)

AC

Ashley C.

Fleet and Transportation Analyst

> "so sometimes it can make teaching a little more challenging if I haven't noticed the feature was missing in app yet, but it..."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___2858269)

Breanna G.

Administrator

> "With this app, we are finally able to justify hiring a full time heavy truck mechanic."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7060338)

CS

Cathy S.

Fleet Manager

> "Older trucks going into the system are not as easy to set up with a service schedule without having to do a lot of editing"

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___2417403)

SL

SCOTT L.

Fleet Manager

> "Overall Fleetio makes my job much easier. "

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7136848)

TM

THOMAS M.

Department Manager

> "Any delays in implementation could be attributed to self-imposed scope shifts."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___2544646)

WB

William B.

Superintendent

> "Very easy to use."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7139390)

HV

Harsha V.

Application Engineer

> "The platform crashes suddenly without any pop-up message"

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___2889417)

AM

Anthony M.

Fleet manager

> "Really like all the data that is offered"

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7130751)

VR

Verified Reviewer

AP and Fleet Manager

> "We had difficulty getting the integration with Samsara to work with Fleetio. "

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___6779510)

MK

Mark K.

Equipment Asset Manager

> "Our onboarding was good, our experience has been really good. "

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7126417)

SC

Syerra C.

Safety and compliance manager

> "This can make it difficult to manage or review detailed information while away from a computer."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7132402)

BJ

Brandy J.

Accounts Payable

> "Overall, I like the system, and I really have not had any major issues on my end."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7136853)

VR

Verified Reviewer

Logistics Manager

> "I have not had any customer support since we fully integrated everything."

[See full review](https://www.capterra.com/p/120855/Fleetio/#Capterra___7101438)

[View Reviews](https://www.capterra.com/p/120855/Fleetio/reviews/)

## User interface

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

3.22 (946)

[Fleetio](https://www.capterra.com/p/120855/Fleetio/)

4.74 (246)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Verizon Connect

23/50

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Asset Tracking
-   Audit Trail
-   Automated Footage Upload
-   Automated Scheduling
-   Automatic Incident Detection
-   Billing & Invoicing
-   Collision Detection
-   Compliance Management
-   Costs
-   Cost Tracking
-   Customer Database
-   Data Import/Export
-   Decision Making
-   Delivery Tracking
-   Dispatch Management
-   Document Management
-   Driver Behavior
-   Driver Management
-   Driver performance
-   Driver Tracking
-   DVIR
-   Email Alerts
-   Employee Management
-   ETAs
-   Expense Tracking
-   Facial Recognition
-   For Pilots
-   Fuel Management
-   Generative AI
-   Geographic Maps
-   GPS
-   Hours Logged
-   Incident Reporting
-   Inspection Management
-   Inventory
-   Inventory Management
-   Maintenance
-   Maintenance Management
-   Maintenance Scheduling
-   Mileage Tracking
-   Mobile Access
-   Mobile Alerts
-   Monitoring
-   Motor Pool
-   Multi-step Planning

[See all features](https://www.capterra.com/p/72551/Fleetmatics-Work/#features)

Fleetio

Top features

29/50

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Asset Tracking
-   Audit Trail
-   Automated Footage Upload
-   Automated Scheduling
-   Automatic Incident Detection
-   Billing & Invoicing
-   Collision Detection
-   Compliance Management
-   Costs
-   Cost Tracking
-   Customer Database
-   Data Import/Export
-   Decision Making
-   Delivery Tracking
-   Dispatch Management
-   Document Management
-   Driver Behavior
-   Driver Management
-   Driver performance
-   Driver Tracking
-   DVIR
-   Email Alerts
-   Employee Management
-   ETAs
-   Expense Tracking
-   Facial Recognition
-   For Pilots
-   Fuel Management
-   Generative AI
-   Geographic Maps
-   GPS
-   Hours Logged
-   Incident Reporting
-   Inspection Management
-   Inventory
-   Inventory Management
-   Maintenance
-   Maintenance Management
-   Maintenance Scheduling
-   Mileage Tracking
-   Mobile Access
-   Mobile Alerts
-   Monitoring
-   Motor Pool
-   Multi-step Planning

[See all features](https://www.capterra.com/p/120855/Fleetio/#features)

### Recognition

Verizon Connect is recognized as a top-rated tool in 3 Capterra Shortlist reports

Fleetio is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Verizon Connect

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Fleetio

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Verizon Connect

-   By Verizon
-   Located in United States
-   Founded in 2009

Fleetio

-   By RareStep
-   Located in United States
-   Founded in 2011

## Popular Comparisons

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vs

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[4.50 (1,033)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/)

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[View full comparison](https://www.capterra.com/compare/72551-167543/Fleetmatics-Work-vs-Samsara-for-Fleets-0-00-6-23)

[Fleetio](https://www.capterra.com/p/120855/Fleetio/)[4.74 (246)](https://www.capterra.com/p/120855/Fleetio/reviews/)

vs

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[4.50 (1,033)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/)

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Price

$13.95/month

3.3

Features

4.7

3.4

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/72551-197399/Fleetmatics-Work-vs-One-Step-GPS)

[Fleetio](https://www.capterra.com/p/120855/Fleetio/)[4.74 (246)](https://www.capterra.com/p/120855/Fleetio/reviews/)

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4.7

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[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[3.22 (946)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

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3.3

Features

4.4

3.4

Ease of Use

4.5

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Features

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4.7

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[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[3.22 (946)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

vs

[Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)[4.67 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Contact vendor for pricing

Price

$35/month

3.3

Features

4.6

3.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/72551-131389/Fleetmatics-Work-vs-Elite-EXTRA)

[Fleetio](https://www.capterra.com/p/120855/Fleetio/)[4.74 (246)](https://www.capterra.com/p/120855/Fleetio/reviews/)

vs

[MIR-RT](https://www.capterra.com/p/84953/MIR-RT/)[4.70 (172)](https://www.capterra.com/p/84953/MIR-RT/reviews/)

$4/month

Price

Contact vendor for pricing

4.6

Features

4.6

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/84953-120855/MIR-RT-vs-Fleetio)

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[3.22 (946)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

vs

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.67 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Contact vendor for pricing

Price

$79/month

3.3

Features

4.5

3.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/72551-140363/Fleetmatics-Work-vs-HouseCall-Pro)

[Fleetio](https://www.capterra.com/p/120855/Fleetio/)[4.74 (246)](https://www.capterra.com/p/120855/Fleetio/reviews/)

vs

[Whip Around](https://www.capterra.com/p/148935/Whip-Around/)[4.74 (578)](https://www.capterra.com/p/148935/Whip-Around/reviews/)

$4/month

Price

$0

4.6

Features

4.6

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/120855-148935/Fleetio-vs-Whip-Around)