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Verizon Connect vs TrueContext: Which is a better fit?

Updated on January 20th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 4,328 reviews from Field Service Management users.
% Fit
Not enough reviews
Feature ratings
Mobile Access
3.4
Scheduling
2.8
Billing & Invoicing
3.3
Maintenance Scheduling
3.5
Quotes/Estimates
3.8
% Fit
Missing features
Not enough reviews
Feature ratings
Mobile Access
4.8
Scheduling
4.1
Billing & Invoicing
NA
Maintenance Scheduling
4.0
Quotes/Estimates
--
User satisfaction
3.2
User reviews914
Ease of use
3.4
Functionality
3.2
Value for money
2.8
Customer support
2.7
4.6
User reviews289
Ease of use
4.5
Functionality
4.4
Value for money
4.4
Customer support
4.5
Price starts from
--
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Designed for business fleets of all sizes

Organizations looking to eliminate paper processes, increase technician productivity, and accelerate their digital transformation in the office and field.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Kevin B
Owner
5.0

Kevin: Hi, my name is Kevin. I'm the owner of the company. We distribute Kirby Home Care Systems, and I give Verizon Connect a five rating. I wasn't using anything before I started using Verizon Connect, so I was on the go all the time in my vehicle, driving from appointment to appointment, checking on my guys and my fleet. Until now, I've been using Verizon Connect, I get to stay in the office. I really chose Verizon Connect because I used Verizon for my whole company for cellular service and also landline service, so I really didn't look at any other of the competitors. I just seen the option on my app and clicked on it, and then I called and got a salesperson and set it up. Verizon Connect was pretty simple to get started with, as if it was a phone service or landline service, sales service, anything that I use Verizon. The salespeople were on point, helpful. I had it within a day. I would recommend it to anybody. I've actually recommended it to a few of my family members or friends that own the companies. I have a fleet of five vehicles right now, so I can sit in the office and look when they're done. If I have somebody that calls for an appointment, I know where the guys are at and when they're going to be able to get there. So it makes it a lot easier to set up the appointments and keep track of all of my vehicles and where the people are at.

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User interface
72551 video thumbnail}
1 Video
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72551
3 screenshots
131789
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Accounting Integration
207
Important
Activity Dashboard
388
Important

Verizon Connect

24/39
  • Accounting Integration
  • CRM
  • Customizable Fields
  • Customizable Forms
  • Documentation Management
  • Drag & Drop
  • File Storage
  • Forms Management
  • Real-Time Data
  • Reporting & Statistics
  • Resource Allocation
  • Service Level Agreement (SLA) Management
  • Status Tracking
  • Workflow Management
  • Workforce Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Billing & Invoicing
  • Calendar Management
  • Contact Database
  • Contract/License Management
  • Dispatch Management
  • Electronic Signature
  • GPS
  • Inventory Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Online Time Clock
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History
  • Third-Party Integrations
  • Work Order Management
See All features
Hide Field Service Management Software Features -

TrueContext

Top Features
27/39
Show Field Service Management Software Features +
Verizon Connect
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
TrueContext
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Verizon Connect
  • By Verizon
  • Located in United States
  • Founded in 2009
TrueContext
  • By TrueContext
  • Located in Canada
  • Founded in 2001
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