# Compare Verizon Connect vs FieldPulse 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare FieldPulse and Verizon Connect based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/72551-153475/Fleetmatics-Work-vs-FieldPulse

---

# FieldPulse vs Verizon Connect Features and Cost Comparison

Last updated June 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FieldPulseVerizon Connect2/4 selected

[FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.6 (457)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[3.2 (945)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

[## FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.6 (457)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.5

Customer Service

4.7

Reviews Sentiment

Based on [457 reviews](#user-reviews)

Positive

423

Neutral

19

Negative

15

[## Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[3.2 (945)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

Starting Price

Contact vendor

Value-for-Money

2.8

Functionality

3.3

Ease of Use

3.4

Customer Service

2.8

Reviews Sentiment

Based on [945 reviews](#user-reviews)

Positive

496

Neutral

122

Negative

327

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## Summary

* * *

Key features rated by users

Features selected based on 6,226 reviews from field service management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

85%Fit

Not enough reviews

Feature ratings

Mobile Access

4.5

Scheduling

4.6

Billing & Invoicing

4.5

Quotes/Estimates

4.5

CRM

4.0

63%Fit

Missing features

Feature ratings

Mobile Access

3.5

Scheduling

3.0

Billing & Invoicing

3.4

Quotes/Estimates

3.8

CRM

NA

User satisfaction

User satisfaction

4.6

User reviews[457](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.5

Customer support

4.7

User satisfaction

3.2

User reviews[945](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

Ease of use

3.4

Functionality

3.3

Value for money

2.8

Customer support

2.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

FieldPulse is an all-in-one business management solution for field service teams. It brings scheduling, invoicing, CRM, and job tracking together in one easy-to-use platform.

Best for

It is designed for businesses of all sizes across industries such as transportation and logistics, construction, government and public safety, oil and gas, utilities, and farming.

## User reviews

Pros & cons

Ghanshyam S.

JE Project Manager

> "The scheduling and real-time status tracking features delivered the most immediate value I could assign, monitor, and follow up on tasks from a single dashboard without chasing..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7140032)

SD

Sherilynne D.

Owner

> "The system is clunky, with poor interconnection between components (services, estimates, invoices, purchase orders), requiring staff to have to click on multiple locations to find..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7127322)

RD

Rodrigo D.

Manager

> "The ability to send multiple estimate options to customers has been a real game-changer for our close rates and helps us stay competitive on pricing. But what really sets..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7166420)

SK

Stanley K.

Plumber

> "We are currently hindered by the lack of Canadian financing options like Acorn and an unsustainable $1,500 transaction limit on CardConnect that fails to accommodate our $5,000+..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7103320)

JD

Jeremy D.

Operations Manager

> "There are so many customization options available that it allows us to tailor everything to fit exactly how our business operates. Whether it’s workflows, job tracking, or the way..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7136750)

CV

Celina V.

Office Admin

> "You cant customize fields you want to see in certain views like if you purchase you cant see the estimated arrival date or any special comments."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7160783)

KS

Kim S.

Office and Accounting Manager

> "I like that it is user friendly, has an awesome and responsive customer support team, and diverse features that make it a one stop shop for estimating, invoicing, scheduling and..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7087983)

SK

Stanley K.

Plumber

> "Furthermore, the permission settings are far too restrictive, lacking the granularity to allow Team Managers to create forms, while the Operator AI has proven less accurate than..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7103320)

CM

Christi M.

Bookkeeping

> "What I like most about FieldPulse is the quick responses from customer support, and the ability to use templates for invoices."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7097455)

NG

Noel G.

Office Manager

> "sometimes my techs in the field have issues with the app loading, and with their information loading. While the syncing with QuickBooks is an amazing feature I have experienced..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7149074)

GK

Gopi K.

Service operation Manager

> "It has significantly streamlined how we schedule shifts and coordinate team tasks. While getting used to all the features takes a bit of time, the amount of daily paperwork and..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7164176)

Mark R.

ELECTRICAN

> "The FieldPulse system will make up Invoices, without you knowing, and will send them to customers, who don't owe you any money."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7150716)

AZ

Andrew Z.

Operations Manager

> "FieldPulse has allowed us to better track and maintain our field services for less monthly costs than our old software."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7102937)

JV

Jessica V.

Managing Partner

> "We still haven't quite been able to successfully sync FieldPulse with Quickbooks Online, mostly because of over a decade of pre-existing Client Lists from 2 different sources."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7130471)

DS

David S.

Owner

> "the best part about FieldPulse is the scheduling and work orders all being in one place and accessible from the app anywhere I am. "

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7081026)

AA

Astrid A.

Dispatch

> "Some downsides include not having a feature to help our plumbers write estimates or invoices, but we know this will come with time."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7097329)

Pratul S.

Development Manager

> "The scheduling and client management features were especially useful for keeping work organized and ensuring smoother execution across day-to-day operations."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7140052)

Ramsey R.

Chief Growth Officer

> "That's not a minor UI glitch - that's a trust-destroying problem when you're sending quotes to real customers."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7119417)

AS

April S.

Showroom Sales Manager

> "User permissions and access controls make it feel secure, and I’m comfortable storing customer information, invoices, and signatures in the system."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7093454)

AW

Alexis W.

Office Manager

> "The reporting is not user friendly, it takes about an hour to find the report you need and about another hour for the report to run."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7093302)

ET

Elizabeth T.

Co-owner

> "The collaboration that our team uses it for allows us to stay in top of real-time installation and estimate statuses."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7148452)

BS

Brian S.

General Manager

> "Multiple calls in to cancel before first year was up and after 14 emails we are told we have to continue to pay for when we will not be using."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7133137)

Ghanshyam S.

JE Project Manager

> "Overall it is a capable and reliable field service management tool that brought measurable structure to how I handle operational coordination at India Glycols Limited."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7140032)

KO

Kendra O.

Office Manager

> "Employee timesheets not syncing with QuickBooks (This is an add on that we are not willing to pay for at this time)"

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7160768)

MG

Matthew G.

Electrician

> "The customer service is top notch, the app does everything we need, and we are able to organize everything from small service calls to large rojects all in the same software"

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7033510)

DS

David S.

Owner

> "For example, the option to have the customer pay online randomly quit working even though we were selecting that option. "

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7081026)

JC

Josh C.

Electrican

> "Having the phones ring through the app and the ability to seamlessly transfer the details of customer calls into creating new customers and setting up appointments have very much..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6846477)

VR

Verified Reviewer

Inventory Management

> "This can slow down job updates or prevent certain actions from saving on the first try."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7087400)

BB

Bradley B.

Operations Manager

> "I think Fieldpulse is a great service tool for our company using its scheduling features to assign jobs to our project managers and then have them be able to assign the jobs to the..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6884186)

SK

Stanley K.

Plumber

> "The current platform experience for Canadian customers feels like an afterthought, characterized by significant operational gaps and system instability."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7103320)

Pratul S.

Development Manager

> "What I liked most was how it brought scheduling, client management, task tracking, and team coordination into one system."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7140052)

ES

Exel S.

Assistant Project Manager

> "Search engine at times does not work well when trying to find proposals or work orders."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7132918)

GW

Greg W.

Marketing Sales

> "We still have much to discover as we learn the full scope of how FieldPulse can streamline our business both from a sales perspective, but also as we look to communicate better,..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7158486)

JL

Jose L.

Owner

> "We specifically asked for two user accounts and a limited account which they still charge you 15 to 20 dollars after trying to use the program and not being able to make it work..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6715938)

JM

Justin M.

Operations Manager

> "It keeps scheduling, estimates, invoices, and customer info organized in one easy place for the use of us."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7151312)

TS

Tammy S.

Dispatch

> "Scheduling and navigating screens not user friendly also there appears there should be more buttons inside of a work order"

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7080178)

JB

Jeremy B.

President

> "Field Pulse has been a very good asset to our 30 year electrical business as we transition from primitive ways of processing all aspects of our daily work flows."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7099342)

AZ

Andrew Z.

Operations Manager

> "Moving from Estimates to Jobs to Invoices still feels a bit disjointed."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7102937)

Pratul S.

Development Manager

> "This made it easier to maintain visibility across ongoing work and reduced the confusion that often comes from using multiple tools for different parts of the process."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7140052)

BS

Brian S.

General Manager

> "Difficulties canceling services, automatic contract renewals, and charges continuing."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7133137)

PL

Paul L.

Owner

> "I like that it is an all in 1 work flow CRM from lead tracking to maintenance contracts to a payment portal."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7092922)

LP

Larry P.

Operations Manager

> "Some of the functions are not very intuitive and don't make sense in the work flow of a customer service company."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7074860)

DR

Dan R.

President

> "Integration into other systems such as payments, ERP, etc allow for seamless business processes."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7090456)

JS

Julie S.

service coordinator

> "It seems to be slow moving recently and this causes a lot of frustration when trying to complete information on our jobs."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7118845)

AZ

Andrew Z.

Operations Manager

> "The scheduling tools have been key for keeping our teams working together from sales to field services all the way to accounting."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7102937)

JS

Julie S.

service coordinator

> "I don't like that you have to exit out of job by back arrow until you get to a job again after moving from that screen."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7118845)

RR

Rey R.

Office Manager

> "The Field Pulse Team is AMAZING! Since I am new at my position and with learning everything about the office and the functionalities of Field Pulse having the chat feature right at..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7145639)

KB

Kirill B.

CEO

> "Minor interface glitches, sorting of fields/columns."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7105836)

AZ

Andrew Z.

Operations Manager

> "FieldPulse Payments has been a positive experience for our customers adding the convenience of immediate pay to our invoices."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7102937)

BR

Brent R.

Service Manager

> "QBO is the main limiting factor to the integration and it limits a lot of capabilities on the field pulse side."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6843308)

JW

James W.

Owner

> "My customers like the online booking, and whenever I have a question the support actually get things sorted out rather than just submitting a ticket into a black box."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7149242)

VR

Verified Reviewer

DevOps

> "Mobile app performance can occasionally lag during heavy usage."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7134070)

VR

Verified Reviewer

Inventory Management

> "It keeps jobs organized, makes scheduling easier, and helps track customer information without the usual headaches."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7087400)

ES

Exel S.

Assistant Project Manager

> "There is nothing in the system to let you know the proposal or work order may be a duplicate."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7132918)

TW

Tyler W.

General Manager

> "It’s especially helpful for keeping our field team aligned with the office, which has improved efficiency and communication across the board."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7136341)

KB

Kirill B.

CEO

> "Emails don't always find my customers and invoices get deferred."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7105836)

ES

Emily S.

Owner and COO

> "Field Pulse also offers great options for communicating with customers and technicians while keeping it all within Field Pulse."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7112144)

DS

David S.

Owner

> "There are random glitches where certain things stop working/ don't work. "

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7081026)

PM

Paula M.

Service Lead

> "One of the standout features for me has been the customer support—any time I’ve had a question or run into an issue, the support team has been responsive, knowledgeable and..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7124141)

ML

Michael L.

Director of Service Operations

> "Some of the repetitive/similar terminology makes it hard to differentiate but is being referred to."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7103058)

EG

Ethan G.

Field service manager

> "Fieldpulse has a large variety of categories that allow me as a service manager to better plan the schedules for our employees."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7009389)

JL

Jose L.

Owner

> "First the salesperson \[sensitive content hidden\] misled us by telling us the software did what we needed it to do after we explained how our process works he told us the system..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6715938)

DM

Davis M.

Owner

> "Our account rep, \[sensitive content hidden\], didn’t just troubleshoot things, he dove deep into our customer journey and helped us to create a process map that would help us..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7043801)

JS

Joseph S.

Owner

> "Navigation around the system needs to be better. When I make an estimate, invoice, asset, or anything really, once it is saved I need to click back to the starting point to enter..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6795752)

VR

Verified Reviewer

DevOps

> "It has helped streamline scheduling, manage field teams efficiently, and improve overall workflow."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7134070)

SD

Sherilynne D.

Owner

> "Very slow processing, causing the system to freeze quite often."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7127322)

MB

Malachi B.

Vice-President

> "Their customer support is fantastic, the software is feature packed, the client communication feature is a huge game changer for the way we do business."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6851320)

RL

Rob L.

Owner

> "There’s no way around it, it’s not cheap. But neither am I. I can’t expect my customers to spend more money on quality if I’m not willing to do the same."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7130227)

BW

Branden W.

Residential Service Plumber

> "From scheduling, estimating, invoicing & interacting with my residential plumbing service customers, I look like a pro when using Field Pulse on my tablet."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6788328)

TW

Tammy W.

Service coordinator

> "when it takes forever to load a page and I'm busy and in a hurry."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7168905)

JH

Jake H.

Owner

> "The mobile app is great for our technicians, letting them update jobs and create invoices on the go. Plus, it integrates easily with other tools and offers responsive customer..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6509985)

Mark R.

ELECTRICAN

> "FieldPulse will do nothing about it except say that their screw up to 193 customers is not "a breech of contract".....Bad Company.....Stay away!!"

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7150716)

Ghanshyam S.

JE Project Manager

> "The platform is clearly built with scalability in mind, which means some features feel more comprehensive than my current needs require."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7140032)

NC

Nicole C.

Accounting and Administrative Coordinator

> "Occasionally we run into syncing issues with QuickBooks."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7116120)

JB

Jeremy B.

President

> "It has helped in streamlining it with full team collaborations and transparencies across departments."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7099342)

KN

Kailani N.

VP, Office Manager

> "I don't like that it takes the main persons contact information and is tied to each invoice instead of being able to change it to the corresponding project manager or contact..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6757622)

TW

Tyler W.

General Manager

> "It has streamlined a lot of our day-to-day processes and helped bring more structure to our operations."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7136341)

AH

Aaron H.

Owner

> "I have had issues with price, flexibility in changing my setup."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7110376)

LT

Lori T.

Accountant

> "It’s made a big difference in how we manage our day-to-day operations — everything from scheduling to invoicing is more organized and efficient."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7008960)

SH

Sheila H.

Dispatch

> "The merge process is confusing to me, although it has been explained clearly I am usually unsure I am doing it correctly"

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7075670)

[View Reviews](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Jeremy V.

Field Supervisor of Inspections

> "This is a great tool that helps us keep track of all fleet vehicles within the company and ensures all employees are adhering to..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7134365)

JP

John P.

Transport Broker

> "What bugs me is when the mobile app lags or drops a driver; during the tight pickup window, even the shortest delay makes planning..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7057207)

YM

Yasmin M.

Administrative Assistant

> "The platform is really strong when it comes to features, especially for tracking vehicles, monitoring driver behavior, and improving..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7132294)

Elizabeth L.

RECEPTIONIST

> "Some reports take time to customize, and I’ve found that making small changes isn’t always as quick as I’d like."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7092651)

YM

Yasmin M.

Administrative Assistant

> "The platform is strong when it comes to features and functionality, especially for businesses that need detailed fleet tracking and..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7132294)

JW

JON W.

Director of fleet management

> "customer support lacking, a lot of features are missing that many other gps tracking providers use."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7145050)

Elizabeth L.

RECEPTIONIST

> "The reporting is detailed and makes it easier to hold drivers accountable while also improving efficiency and safety."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7092651)

EH

EDGAR H.

Maintenance Technician

> "What i like the least is that sometimes the system can be a little slow, and some features take time to learn"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7162213)

Elizabeth L.

RECEPTIONIST

> "I appreciate how reliable the GPS tracking is and how much control it gives me over operations without needing constant check-ins."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7092651)

Elizabeth L.

RECEPTIONIST

> "The biggest challenge for me has been the learning curve and overall complexity of the platform."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7092651)

VR

Verified Reviewer

Designer and Administrator

> "Verizon Connect is great because it really offers sensible solutions as well as ones that matter most such as real time tracking and..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6650088)

CK

Cris K.

Owner

> "They will charge you for equipment you never received, and when you terminate your service even after contract is up - it will take..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6708641)

JW

JON W.

Director of fleet management

> "Simplicity of use when it works, if you need a new device it is readily available even though it may not work or it breaks very soon..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7145050)

GH

Gerald H.

They ignored us until after the auto renewal

> "Hardware and software issues: unreliable hardware, persistent glitches, and slow performance."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7031210)

VR

Verified Reviewer

Designer and Administrator

> "The fleet monitoring was excellent and combined with its other features such as environmental protocols, and asset tracking."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6650088)

GH

Gerald H.

They ignored us until after the auto renewal

> "Poor customer support: difficulty in getting support, long wait times for problem resolution and a lack of follow-through."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7031210)

BL

Brooks L.

Health care specialist

> "The ease of use for the vehicle and fleet management was amazingly simple."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7152186)

Kevin B.

President

> "The app is sometimes glitchy and does not show all changes made in the desktop. "

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7061977)

KJ

Kirk J.

Estimator

> "It has helped us manage our fleet locations as well as employee time tracking"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6586226)

JW

JON W.

Director of fleet management

> "half of the devices go bad easily with no fixes readily available."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7145050)

KC

Kyle C.

Inventory and Operations

> "Live Map view is a very useful tool, great for monitoring driver locations."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6811956)

VR

Verified Reviewer

Realtor

> "Tracking is also a little dated"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7099416)

KB

Krystal B.

Office Manager

> "easy to use, able to keep up with everyone clocking in and out, the price is very affordable for small company, the fleet part is..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7061439)

VR

Verified Reviewer

Manager

> "Static software, frequently glitchy, and needs to updated - and guess what?"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6858495)

TL

Tung L.

Accounting and HR Assistant

> "Verizon Connect Make tracking vehicles easy and keeping up with data about vehicles easy to complete reports."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6421883)

David C.

Managing Director

> "Lack of communication and supplied understanding from Verizon relative to product rollover at end of initial Contract (supplied in..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6284354)

LA

LEWIS A.

manager

> "helps reduce costs, increase productivity, keep up on vehicle maintenance"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6511445)

VR

Verified Reviewer

Owner

> "Customer service has no idea what they're doing and constantly have to transfer phone calls back & forth because they don't know..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6409959)

VR

Verified Reviewer

Realtor

> "Customer service is good, but need updating"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7099416)

VR

Verified Reviewer

Logistics Manager

> "Overall, Verizon Connect was more expensive than other companies'."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7101430)

IA

Ian A.

Student

> "Verizon Connect is a great service for businesses of any size to manage their internet services."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6500686)

VR

Verified Reviewer

Owner

> "I'm trying to update a credit card on file and their website doesn't work."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6409959)

JD

Jeff D.

Sr. Operations Manager

> "If you're not looking to invenst a ton of money and get a basic tracking system, this will work just fine. If you're looking for a..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___5084615)

JM

Jake M.

Fleet Administrator

> "Readings are not accurate on equipment and maintenance schedules are hard to track."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6629782)

SJ

Stephanie J.

Safety Coordinator

> "Connection to vehicle is great because the device is hardwired into the unit."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6839089)

RS

REBECCA S.

Executive Assistant

> "We use Verizon for all business needs but the Verizon Connect was too expensive."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6674446)

VP

Veronica P.

Administrative Assistant

> "verizon connect is quick and reliable whenever we need to communicate as a team in our company."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6536135)

SK

Sheri K.

Assistant

> "Then once we got the right stuff installed, they worked for about a week & then started dropping the signals & not keeping track of..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___4898110)

OB

Olivia B.

FOA

> "What I like most about Verizon Connect is how easy it is to manage all daily operations in my office."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6419619)

RD

Rick D.

CEO

> "Don't buy unless you want to be locked into a contract with a product that will receive zero enhancements."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#SoftwareAdvice___6586645)

IV

Ilsia V.

CSR

> "There were a few bumps with customer support, but the platform itself worked well most of the time."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6779561)

KR

Kyle R.

IT Project Manager

> "It’s user interface can be a little hard to work through at points."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6828813)

KR

Kyle R.

IT Project Manager

> "It’s great for letting the team see everything in the inventory."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6828813)

LA

LEWIS A.

manager

> "no signal areas can cause dispatcher confusion"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6511445)

NC

Nick C.

CFO

> "The GPS/Vehicle tracking seems to work fine most of the time, but you must have the vehicle on and running, it relies on an SD card..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6227644)

BH

Beau H.

Owner

> "The website interface is good, but the sales and customer service is so terrible we couldn't even BUY new devices when we added new..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6177705)

PB

Peter B.

admin

> "only pro might be they do have a good computer cloud base program."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6868788)

DS

Deneen S.

HR Coordinator

> "The customer service has not been the greatest compared to other vendors we work with."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6672156)

Cheyanne M.

Owner

> "I love verizon, all in all great service, little pricey, but great, honestly."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6857396)

DW

Drick W.

Owner

> "They had a hidden contract that they would put you in without your consent and will not allow you to walk away until they was paid..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___5080643)

VR

Verified Reviewer

Engineer

> "Verizon Connect is often appreciated for its robust features and functionalities, especially in fleet management and telematics."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6295997)

IV

Ilsia V.

CSR

> "Honestly, the biggest issue for me was the customer service."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6779561)

Matt R.

Vice President

> "We made the change to Verizon Connect due to the customer service and reliability of the service that was sold to us. "

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6225697)

Matt R.

Vice President

> "It took hours on the phone and over a couple months to finally get all the devices working properly. If you request to have them..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6225697)

AL

Alex L.

Fleet Manager

> "The layout of the Portal is the most user friendly portal I've ever used."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6626025)

NC

Nick C.

CFO

> "Fourth, the devices seem to cause electronic malfunctions in all of our vehicles, including battery drain."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6227644)

NS

Nathalie S.

Fleet Manager

> "I love the security of knowing where my drivers are, how long they've been driving, and knowing that our vehicles are secure as well."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6254953)

David C.

Managing Director

> "Lack of communication relative to supplied and contracted 3G devices becoming redundant during the course of applied multi year..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6284354)

JP

Joy P.

Office Manager

> "Reports and geofence set up good."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6712266)

SB

Stephen B.

President

> "Would not let us set the account to non renewal, would not tell us when our renewal dates were."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6087570)

Via Laine L.

Associate

> "I also love how it helps for safety monitoring and great for management staff."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6345516)

DB

Denny B.

Ops

> "Each additional tracker/vehicle locks you into another 3 year contract so I had like 5 contract end dates that I wasn't able to get..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___4788279)

VR

Verified Reviewer

Operations Director

> "Moving to the “Dispatch” platform would provide us with both the services that “Work” and “Reveal” provide all in one program, and..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___4843336)

VR

Verified Reviewer

Manager

> "Customer service is THE WORST!"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6858495)

MC

Matt C.

GM

> "Easy to set up and easy to use."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6504329)

CK

Cris K.

Owner

> "I would never use or call Verizon Connect again for anything."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6708641)

KM

Kim M.

Talent Advisor

> "It is easy to use and stays up to date."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6595389)

TW

Tiffany W.

Accounts Officer

> "When i tried to cancel a subscription due to the software not working the way it was intended it is now going on 5 months and my..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___3812557)

Erik S.

CEO

> "The platform is easy to use, user friendly, easy to set up."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6642434)

VR

Verified Reviewer

Owner

> "Their customer service is awful."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6409959)

JL

Joseph L.

Parts Dept Manager

> "We have a small fleet that Verizon helps us track"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6253695)

BM

Bridget M.

CSR

> "Equipment disconnects from the tablets too often leading to having to replace equipment. "

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___5082253)

IH

Ian H.

Operations

> "Vehicle trackers seem to work fine, low failure rate."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___5082170)

TW

Tiffany W.

Accounts Officer

> "They had been charging our CC without authorisation and the only reason we found this out because the CC expired and we were..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___3812557)

ED

Erika D.

clerical

> "Verizon Connect is easy to use, operate, and access on multiple platforms."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___4894348)

BM

Bridget M.

CSR

> "Customer service is something to be desired....departments do not communicate well with one another and it takes forever for someone..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___5082253)

NS

Nathalie S.

Fleet Manager

> "It is very sophisticated and every fleet department should have it."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6254953)

VR

Verified Reviewer

Owner

> "We've had so many major issues as well!"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6409959)

MT

Michelle T.

Auto glass csr

> "Other than that, it is very easy to schedule our techs."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6019881)

SG

Shelby G.

QA & Environmental Manager

> "I did not get a chance to use some of the enhanced features and did not really receive any opportunity from the provider for..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___4871752)

[View Reviews](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

## User interface

4.59 (457)

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

3.22 (945)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting Integration

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

FieldPulse

Top features

41/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Chatbot
-   Contact Database
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Dispatch Management
-   Documentation Management
-   Drag & Drop
-   Electronic Signature
-   File Storage
-   Forms Management
-   Generative AI
-   GPS
-   Inventory Management
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Online Time Clock
-   Payment Collection in the Field
-   Personalization and Recommendation
-   Quotes/Estimates
-   Real-Time Data
-   Reporting & Statistics
-   Resource Allocation
-   Routing
-   Scheduling
-   Self Service Portal
-   Service History
-   Service Level Agreement (SLA) Management
-   Status Tracking
-   Third-Party Integrations
-   Workflow Automation
-   Workflow Management
-   Workforce Management
-   Work Order Management

[See all features](https://www.capterra.com/p/153475/FieldPulse/#features)

Verizon Connect

24/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Chatbot
-   Contact Database
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Dispatch Management
-   Documentation Management
-   Drag & Drop
-   Electronic Signature
-   File Storage
-   Forms Management
-   Generative AI
-   GPS
-   Inventory Management
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Online Time Clock
-   Payment Collection in the Field
-   Personalization and Recommendation
-   Quotes/Estimates
-   Real-Time Data
-   Reporting & Statistics
-   Resource Allocation
-   Routing
-   Scheduling
-   Self Service Portal
-   Service History
-   Service Level Agreement (SLA) Management
-   Status Tracking
-   Third-Party Integrations
-   Workflow Automation
-   Workflow Management
-   Workforce Management
-   Work Order Management

[See all features](https://www.capterra.com/p/72551/Fleetmatics-Work/#features)

### Recognition

FieldPulse is recognized as a top-rated tool in 3 Capterra Shortlist reports

Verizon Connect is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

FieldPulse

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Verizon Connect

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

FieldPulse

-   By FieldPulse
-   Located in United States
-   Founded in 2015

Verizon Connect

-   By Verizon
-   Located in United States
-   Founded in 2009

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[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[3.22 (945)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

vs

[Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)[4.67 (389)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Contact vendor for pricing

Price

$24/month

3.3

Features

4.6

3.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/72551-131389/Fleetmatics-Work-vs-Elite-EXTRA)

[FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.59 (457)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

vs

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.35 (334)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.2

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/150053-153475/ServiceTitan-vs-FieldPulse)

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[3.22 (945)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

vs

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,741)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Contact vendor for pricing

Price

$79/month

3.3

Features

4.5

3.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/72551-140363/Fleetmatics-Work-vs-HouseCall-Pro)

[FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.59 (457)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

vs

[BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/)[4.48 (270)](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/reviews/)

Contact vendor for pricing

Price

£14.95/month

4.4

Features

4.3

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/149479-153475/JobWatch-powered-by-BigChange-vs-FieldPulse)

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[3.22 (945)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

vs

[Fleetio](https://www.capterra.com/p/120855/Fleetio/)[4.74 (246)](https://www.capterra.com/p/120855/Fleetio/reviews/)

Contact vendor for pricing

Price

$4/month

3.3

Features

4.6

3.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/72551-120855/Fleetmatics-Work-vs-Fleetio)