Verizon Connect vs OptimoRoute: Which is a better fit?

All's this program is good for is seeing where your vehicles are. Do not purchase this program if you would like to take advantage of it's reporting and vehicle assignment function.

Jessica J

Co-Owner

I have never had a problem with any other Verizon service but this one. They have by far the worst customer service of any company we have ever used for ANYTHING.

Ruby R

HR Liasion

I love that I can real-time track all our assets. And running the replay is easy and gives a min by min run down of where they where all day.

The absolute worse company to try to deal with. Every individual you speak with will be the last time as not one of them can deal with issues and/or problems.

Tracking is pretty good and fairly accurate, easy to use once set-up. Reporting is ok too and comprehensive.

I dislike the app because it is very hard to run a report on and navigate on my phone. May just be user error but I am not sure.

I like the Verizon Connect Reveal software because it has saved our company money by showing the true hours the employees were at the job versus what they used to put on their time cards.

Such shady tactics and they refuse to do anything for you. They must be so belly up and need the money so bad that they just continue to try to hold your money.

The OptimoRoute system is suitable for our small company and will easily expand with our business as we grow. We have been impressed by the system's flexibility with access to a mobile application.

The transition from GPS waypoints/coordinates back to addresses at times send my drivers just a few houses over, as in there is some loss of info there.

Dan D

Principal Cofounder

Having the ability to have multiple drivers available to plan routes is super nice. The core functionality of planning the route for optimal efficiency is what I really appreciate.

If you let the system plan your routes, the drivers will get mad. Can't link a document to the delivery lines so the drivers can't have the clients confirm the deliveries.

Best priced software, espeically for the features it comes with (have spent hours finding the best) Excellent customer service, both phone and email.

As this is an American product it can be frustrating when an address is not recognised in particular the RD (rural delivery) addresses are not recognised.

The program is a great option for what we were looking for. The routing program that comes with our online platform is not user friendly, so I am happy that I found this product.

Sometimes it is hard to know where to go if you need to make unexpected changes in a hurry. For instance if a driver needs to switch their navigation app or if you need to edit some stops.